2008 Jeep Commander

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE IGNITION WAS INDEPENDENTLY TURNED TO THE OFF POSITION. THE DEALER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS RELATED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

WHILE DRIVING ON THE HIGHWAY, THE ENTIRE DASHBOARD WENT BLACK AND THE CAR WENT COMPLETELY DEAD. THIS HAS HAPPENED 3 TIMES SINCE THE FIRST INCIDENT. NO LIGHTS, POWER STEERING OR BRAKES, NO POWER WINDOWS TO PUT MY HAND OUT TO WAVE CARS AROUND ME. CAR ALSO STALLS IMMEDIATELY UPON STARTING UP. ALSO ANOTHER RECURRING ISSUE IS THE ENTIRE DASHBOARD LIGHTING UP AND FLASHING, TOTAL POWER LOSS--NO POWER IN GAS PEDAL, CAR STOPS, AND THEN SUDDENLY KICKS BACK IN. I CALLED THE DEALERSHIP AND THEY SAID I MUST PAY $99.50 FOR A DIAGNOSTIC TEST. *TR

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PULL FORWARD OUT OF A PARKING LOT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 89,000. UPDATED 8/27/14*CN THE CONSUMER STATED THE VEHICLE THE KEY WOULD SWITCH TO THE ACCESSORY POSITION. UPDATED 09/11/2014 *JS

LAST SUMMER SEVERAL MONTHS AFTER PURCHASING THE NICELY MAINTAINED VEHICLE FROM A REPUTABLE DEALERSHIP I WAS DRIVING ALONG SUBDIVISION STREET AND THAT VEHICLE TURNED OFF. I PUT IT IN NEUTRAL AND I WAS ABLE TO START IT AND GET GAS I THOUGHT IT WAS ODD.-----MAYBE I DID SOMETHING. THE SECOND TIME MY SON WAS DRIVING ON A FIVE LANE BUSY COMMERCIAL STREET AND IT TURNED OFF. AGAIN. I WAS ABLE TO EASILY COACH HIM THROUGH IT AND IT STARTED UP. THIS TIME WE TOLD MY HUSBAND WHO WORKS IN AUTOMOTIVE ENGINEERING. HE TALKED TO SOME PEOPLE AND CAME UP WITH THE IDEA THAT IT WAS THE EXTRA KEYS THAT WERE ON THE IGNITION KEY RING. SEEMED LOGICAL SOMETIMES I DO HAVE A BUNCH OF EXTRA KEYS ON MY RING ----BUT I REMEMBER THINKING THAT I DIDN'T HAVE THE EXTRA KEYS ON THAT OCCASION. IT DIDN'T HAPPEN AGAIN------UNTIL YESTERDAY. DAUGHTER DRIVING----IN A PARKING LOT----THOUGHT SHE RAN OUT OF GAS. NO EXTRA KEYS----NO WARNING LIGHTS-----NOTHING ------JUST STOPS RUNNING. HUSBAND LAST TO DRIVE CAR THE DAY BEFORE----NO WARNING LIGHTS, NO INDICATION OF ANY PROBLEM. DAUGHTER GETS IN CAR CHECKS DASHBOARD INDICATORS FOR GAS ---DETERMINES SHE HAS ENOUGH TO GET HER TO WORK AND DRIVES IN A REMOTE PARKING SPACE. WHILE LEAVING THE LONG LOT HER CAR DIES AT THE EXIT OF THE COUNTY WATER PARK. THE PARK IS CLOSED EVERYONE LEAVES AND SHE IS THERE ALONE THINKING SHE IS OUT OF GAS. HUSBAND COMES PUTS FIVE GALLONS IN STARTS UP WITH NO PROBLEM--DRIVES TO GAS STATION AND THE CAR WILL ONLY TAKE $10. IT WAS NOT OUT OF GAS-------THE ENGINE STOPPED-------FOR NO REASON WHILE DRIVING FOR AT LEAST THE THIRD TIME. I AM SAYING FOR AT LEAST THE THIRD TIME BECAUSE IT MAY HAVE HAPPENED MORE THAN ONCE TO ME-----I ABSOLUTELY REMEMBER THE FIRST TIME, AND THEN WITH MY SON, BUT IT COULD HAVE ONCE OR TWICE AGAIN IN 2013. *TR

PURCHASED 3/11. 6/11 MYSELF/3 OTHERS WERE LOCKED IN THE VEHICLE. DOORS WOULDN'T UNLOCK/OPEN, WINDOWS DIDN'T WORK, WOULDN'T START. WE WERE HELD HOSTAGE FOR 5 MIN WHEN IT START UP AND EVERYTHING WORKED. 6/11 EXITED-LEFT THE KEYS ON SEAT 30 SEC LATER LIGHTS INSIDE FLICKERED, DOORS LOCKED, HORN HONKED. 7/2011 DRIVING DOWN THE HIGHWAY AT 70 MPH IT MOMENTARILY SHUT OFF FOR ABOUT 3 SEC AND TURNED ITS SELF-BACK ON. THIS CAUSED A DRASTIC DROP IN SPEED BEFORE IT RESTARTED. 7/11 DRIVERS SIDE FLOOR MAT WAS VERY WET FROM RAIN ENTERING THE TRUCK. 7/11 DRIVING IN A RAIN STORM WITNESSED WATER COMING DOWN THE DRIVER'S SIDE PILLAR NEXT TO THE WINDSHIELD. 4/12 ATTEMPTED TO START IT. EVERYTHING WORKED BUT WOULDN'T START 20 MIN LATER STARTED RIGHT UP. THIS HAPPENED 7 TIMES SINCE. 3/14 PARKED FOR 2 MIN WOULDN'T RESTART. HAD IT TOWED TO A SHOP WHERE THEY STARTED IT RIGHT UP. THEY COULDN'T FIND ANYTHING WRONG . WENT TO PICK IT UP AND IT WOULDN'T START. SO THEY STARTED REPLACING THINGS HOPING THEY COULD FIND A PROBLEM. NEW BATTERY-OLD BATTERY WAS GOOD, FUSES, STARTER, RELAYS AND OUT OF THE BLUE TWO DAYS LATER IT STARTED UP EVEN AFTER ATTEMPTS AFTER THE FIXES 5/13 ALL LIGHTS WENT OUT, WIPERS, WIPER SPRAYER, HORN, BLINKERS, DASH LIGHTS, REAR PARK ASSIST ALL STOPPED WORKING. I WAS FORCED TO DRIVE HOME IN THE RAIN AT NIGHT WITH NONE OF THESE. 4/14 THIS HAPPENED AGAIN FOR ABOUT 24 HOURS. 5/14 THIS HAPPENED AGAIN FOR 5 DAYS. I HAVE CALLED DEALERSHIPS ABOUT RECALLS AND ALWAYS TOLD NO AND TO BRING IT IN AT $100/HOUR TO FIND THE ISSUES. IT HAS BEEN HOOKED UP TO CODE READERS 10+ TIME WITH NO CODES. LICENSED MECHANICS WHO CAN TELL ME ONLY WHAT THEY THINK IT COULD BE, EDUCATED GUESSES. EVERY DAY IS A GUESSING GAME WITH THIS JEEP AND WHAT IT'S GOING TO DO OR WHEN I'M GOING TO GET INJURED DUE TO ONE OF THESE NUMEROUS, CHRONIC, MAGICAL ISSUES. *TR

THE CAR STARTS ON IT'S OWN WITHOUT A KEY!! IT DOES NOT HAVE REMOTE START, BUT I WILL BE WALKING AWAY FROM MY PARKED SHUT OFF CAR OR UP IN MY KITCHEN AND HEAR MY CAR SOUNDING LIKE THE PEDAL IS DOWN TO THE MEDAL. IT'S NOT JUST RUNNING, IT SOUNDS LIKE IT IS GOING TO BLOW-UP! IT'S HAPPENED 5 TIMES, MOST RECENTLY 2 DAYS AGO. IT SOUNDS LIKE SOMEBODY IS RACING THE ENGINE BUT IT'S IN PARK AND THE CAR WAS OFF. SOMETIMES IT'S HOURS LATER, OTHER TIMES WITHIN 20 MIN OF SHUT OFF. IT SCARES ME THAT IT WILL START DRIVING OR CATCH FIRE IN MY GARAGE!! THE CAR LITERALLY TURNS ITSELF ON!! AND IT'S NOT JUST ELECTRICAL BECAUSE THE ENGINE IS RUNNING!! I HAS 65000 MILES AND STARTED ACTING WEIRD AROUND 20000 WHEN THE ELECTRICAL SYSTEM WOULD SHUT OFF WHILE I WAS DRIVING. CAR WOULD JUST SHIFT DOWN MID-DRIVE. IT WAS SCARING ME THAT MY CAR'S ENGINE WOULD SHIFT ITSELF DOWN D/TO THE ELECTRICAL SYSTEMS. NOW IT'S ON AND OFF ON IT'S OWN!! PLEASE HELP!! *TR

PURCHASED A 2008 JEEP COMMANDER IN FEB 2009. IT HAS BEEN SHUTTING OFF AND STALLING WHILE DRIVING DURING THE PAST 6 MONTHS. IN NOVEMBER 2013 (ON THANKSGIVING MORNING) DROVE IT TO THE STORE AND WHEN I CAME BACK IT DIDN'T START. HAS TO CALL A TOW TRUCK, OVER THE HOUR WHILE I WAITED FOR THE TOW TRUCK IT DIDN'T START AND I TRIED NUMEROUS TIMES. TRUCK WAS TOWED TO THE MECHANIC CAUSE THE CHRYSLER SERVICE STATION WAS CLOSED ON THANKSGIVING THROUGH DEC 2ND. THE MECHANIC TRIED TO START THE TRUCK ON 11/28 FRIDAY AND IT STARTED. HE HAS HAD THE TRUCK SINCE 11/28 AND EVERY TIME HE GOES TO START IT, IT STARTS WHICH DOESN'T HELP ME CAUSE HE CAN'T PIN POINT THE PROBLEM. I CALLED CHRYSLER SERVICE STATION AND THEY CAN'T TAKE ME UNTIL 12/11. BIGGER QUESTION IS WHY ISN'T MY TRUCK INCLUDED IN THE CHRYSLER # H03 RECALL? IT IS EXPERIENCING THE SAME PROBLEM AS EXPLAINED IN THE RECALL, YET WHEN I CALL CHRYSLER THEY TELL ME MY 2008 JEEP ISN'T PART OF THE RECALL AND THE 2008 RECALL INCLUDES THE JEEP. IT'S AN AMBIGUOUS DECISION AND LEAVES PEOPLE IN DANGER WHILE DRIVING ON THE HIGHWAYS. MY TRUCK HAS A PROBLEM AND IT CAN'T BE FIXED UNLESS IT HAPPENS AGAIN WHILE IN A SERVICE STATION SO IT CAN BE DOCUMENTED BY A COMPUTER. THIS IS A NIGHTMARE AND SOMETHING SHOULD BE DONE BY DODGE / CHRYSLER TO FIX IT WITHOUT ENDANGERING THE LIVES OF MANY PEOPLE. *TR

ON SEPTEMBER 17TH, 2013 AT 10:00AM, I WENT TO START MY 2008 JEEP COMMANDER AND IT WOULD NOT TURN OVER. I WAS GETTING A "DAMAGED KEY" OR "WRONG KEY" ERROR MESSAGE. MY HUSBAND CAME FROM HIS JOB TO ALSO START IT. HE WAS ABLE TO GET THE CAR TO START VERY INTERMITTENTLY. WE DECIDED THAT I WOULD LEAVE WORK TO TAKE THE CAR HOME TO TRY THE SPARE KEY. IT ALSO DID NOT WORK. AT 1:00PM ON SEPTEMBER 17TH, WE WERE ABLE TO GET THE CAR TO THE JEEP DEALERSHIP. THE DEALERSHIP DIAGNOSED THE CAR AS NEEDING A NEW KEY FOB. I LET THEM KNOW THAT I FIRMLY BELIEVED THEY WERE INCORRECT AND THAT IT WAS THE WIRELESS IGNITION MODULE. THEY PROCEEDED WITH THE KEY FOB. ON SEPTEMBER 18TH, I CALLED THE DEALERSHIP TO FOLLOW UP ON THE STATUS OF MY CAR. THEY NOTED THAT IT WAS NOT THE KEY FOB, BUT THE WIRELESS IGNITION MODULE LIKE I SAID THE DAY PRIOR. THE DEALERSHIP LET ME KNOW THE PART WAS ON BACK ORDER AND I WAS NUMBER 103 ON THE WAITLIST. AFTER A LOT OF RESEARCH ON THE INTERNET, IT APPEARS THE ISSUE WITH THE WIRELESS IGNITION MODULE IS VERY COMMON WITH JEEPS. I HAVE NOW CALLED JEEP FOUR TIMES (SEPTEMBER 18TH - TWICE; SEPTEMBER 19TH - TWICE) AND HAVE NOT RECEIVED A SINGLE RETURN CALL TO BRING RESOLUTION TO THIS ISSUE. I NOW HAVE A CAR THAT DOES NOT RUN AND NO ANSWERS ON WHEN TO EXPECT A PART....A PART THAT HAS HAD A LOT OF ISSUES FOR JEEP OWNERS. WHERE IS JEEP'S RESPONSIBILITY TO THEIR CUSTOMERS? THE LACK OF CUSTOMER SERVICE AND ANSWERS IS VERY DISHEARTENING. *TR