NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
154 reportsClear category filter31,505 miles · Oct 19, 2012
Electrical SystemEnginePower Train
WHILE DRIVING MY ASSISTANCE SYSTEM BRAKE LIGHT CAME ON I WAS DRIVING 30MPH AND HAD TO PULL OVER THE CAR WOULD NOT SHIFT OR GO OVER 30 MPR AT 31,505 MILES ON IT AND THE EMS ELECTRIC TRANSMISSION SHIFT MODULE. HAS TO BE REPLACED. 4 YRS LATER MILEAGE AT 82,000 MILES THE SAME PART HAS TO BE REPLACED.THIS TIME I WAS ON INTERSTATE 94 …
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WHILE DRIVING MY ASSISTANCE SYSTEM BRAKE LIGHT CAME ON I WAS DRIVING 30MPH AND HAD TO PULL OVER THE CAR WOULD NOT SHIFT OR GO OVER 30 MPR AT 31,505 MILES ON IT AND THE EMS ELECTRIC TRANSMISSION SHIFT MODULE. HAS TO BE REPLACED. 4 YRS LATER MILEAGE AT 82,000 MILES THE SAME PART HAS TO BE REPLACED.THIS TIME I WAS ON INTERSTATE 94 DRIVING 60MPR AND THE LIGHTS CAME ON I PULLED OFF INTERSTATE AND WHEN I PULLED INTO GAS STATION THE CAR PULLED AND LUNGED I TURNED IT OFF WAITED AND TURNED BACK ON WHILE I WAS DRIVING AT 30MPR IT WOULD NOT GO PAST 30MPR. I HAVE CONTACTED CHRYSLER AND ALL THEY CAN SAY IS HOLD ON TO YOUR RECEIPTS AS THIS PART IS NO LONGER UNDER WARRANTY AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THIS MALFUNCTIONS HAS CAUSED ME TO NO LONGER FEEL SAFE IN MY CAR. I DON'T WANT TO DRIVE MY CAR WITH MY DAUGHTER IN IT. *TR
NHTSA ODI #10481160
100,060 miles · Oct 13, 2012
EngineService BrakesSteering
MY WIFE WAS DRIVING TO CHURCH WITH MY DAUGHTER AND THE VEHICLE STALLED WITHOUT WARNING FOR THE 7TH OR 8TH TIME SINCE WE BOUGHT THE VEHICLE. THERE WAS HEAVY TRAFFIC AT 6PM AND IT SCARED HER AND MY 9 YR OLD DAUGHTER TO TEARS. THIS VEHICLE IS A REAL DANGER TO MY FAMILY AND THE LIVES OF OTHERS. IT DOES NOT START AT THIS POINT. *TR
NHTSA ODI #10480002
97,778 miles · Oct 13, 2012
EngineService BrakesSteering
SLOWING DOWN AT A TRAFFIC LIGHT AND THE VEHICLE STALLED. AGAIN COMING CLOSE TO CAUSING A MAJOR ACCIDENT BECAUSE OF SO MUCH TRAFFIC., THE VEHICLE WOULD NOT START AGAIN FOR ABOUT 30 MINUTES CAUSE GRID LOCK AND CHAOS. ALL I COULD HERE WAS A CLICKING SOUND WHEN TRYING TO START IT. THIS HAPPENED MULTIPLE TIMES AFTER THAT AND THE LAST…
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SLOWING DOWN AT A TRAFFIC LIGHT AND THE VEHICLE STALLED. AGAIN COMING CLOSE TO CAUSING A MAJOR ACCIDENT BECAUSE OF SO MUCH TRAFFIC., THE VEHICLE WOULD NOT START AGAIN FOR ABOUT 30 MINUTES CAUSE GRID LOCK AND CHAOS. ALL I COULD HERE WAS A CLICKING SOUND WHEN TRYING TO START IT. THIS HAPPENED MULTIPLE TIMES AFTER THAT AND THE LAST TIME I ENDED UP HAVING TO STEER INTO A STEEP DITCH TO AVOID REAR ENDING AN 18 WHEELER. I HAD MY KIDS WITH ME AT THE TIME. I CONTACTED THE DEALER AND GOT NO HELP. *TR
NHTSA ODI #10480001
95,000 miles · Oct 13, 2012
EngineService BrakesSteering
DRIVING DOWN THE HIGHWAY AT 65 MPH. THE VEHICLE STALLED AND I LOST ALL POWER. CONTINUED TO RUN AND STALLED 5 MINUTES LATER ALMOST CAUSING AN ACCIDENT. *TR
NHTSA ODI #10480000
92,000 miles · Oct 11, 2012
Engine
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN 25 MORE MILES AS THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHO STATED THAT THE FAILURE WAS POSSIBLY CAUSED BY A SPA…
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TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN 25 MORE MILES AS THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHO STATED THAT THE FAILURE WAS POSSIBLY CAUSED BY A SPARK PLUG MALFUNCTION. THE REPAIR WAS PERFORMED AND FIFTEEN MINUTES LATER, THE FAILURE RECURRED. THE DEALER THEN ADVISED THAT A COIL COULD HAVE BEEN DEFECTIVE BUT THEY WERE UNSURE, AS THEY COULD NOT REPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND AFTER FIVE WEEKS OF RESEARCH, THE MECHANIC WAS UNABLE TO LOCATE OR DIAGNOSE THE MALFUNCTION. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 93,000.
NHTSA ODI #10479767
50,000 miles · Oct 10, 2012
Engine
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRE…
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TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10479556
60,000 miles · Oct 4, 2012
Engine
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND ALL THE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT SHE MANEUVER TO THE SIDE OF THE ROAD AND RESTARTED WHICH STARTED TO FUNCTION PROPERLY AFTERWARDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INS…
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TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND ALL THE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT SHE MANEUVER TO THE SIDE OF THE ROAD AND RESTARTED WHICH STARTED TO FUNCTION PROPERLY AFTERWARDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO REFERRED HER TO THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10478589
30,000 miles · Aug 21, 2012
Engine
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE RESTARTED IMMEDIATELY AND RESUMED AS NORMAL. ALSO, THERE WAS LOW ENGINE POWER RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURE OCCURRED SPORADI…
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TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE RESTARTED IMMEDIATELY AND RESUMED AS NORMAL. ALSO, THERE WAS LOW ENGINE POWER RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10471672
46,000 miles · Aug 10, 2012
Engine
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED WHILE DRIVING THE VEHICLE STALLED. THE FAILURE RECURRED NUMEROUS TIMES AND UP TO TWICE A DAY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE RELAY MINI WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER AND WAS AWAITING DIAGNOSIS.…
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TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED WHILE DRIVING THE VEHICLE STALLED. THE FAILURE RECURRED NUMEROUS TIMES AND UP TO TWICE A DAY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE RELAY MINI WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER AND WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED WITH THEM. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 51,000.
NHTSA ODI #10470113
90,500 miles · Jul 3, 2012
Engine
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THERE WERE MULTIPLE DIAGNOSTIC CODES RECEIVED ON THE VEHICLE AND THE MANUFACTURER WOULD HAVE TO BE CONTACTED FOR FURTH…
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TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THERE WERE MULTIPLE DIAGNOSTIC CODES RECEIVED ON THE VEHICLE AND THE MANUFACTURER WOULD HAVE TO BE CONTACTED FOR FURTHER GUIDANCE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 90,500.
NHTSA ODI #10464101
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA07007 · Engine Stalling
Opened Apr 27, 2007 · Closed May 7, 2008
Status: closed (inferred from source dates) · Electrical System; Engine And Engine Cooling; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
Additional source detail variants (3)
Electrical System
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
Engine And Engine Cooling
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
PE07009 · Engine Stall
Opened Feb 12, 2007 · Closed Apr 27, 2007
Status: closed (inferred from source dates) · Electrical System; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Additional source detail variants (2)
Electrical System
ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Illustration