2022 Jeep Cherokee

Battery went dead after 4 days of being parked. Preceded by car not charging fully after driving. Dealer had to replace battery at 60,000 miles with no other fault detected. After market battery did not fix problem. Needed to be replaced by OEM battery. Still noticed not charging fully after driving. High current drain while off and parked detected. One dark night noticed dash screen came on with no key around the car then went off then cycled back on. All car modules did not shutdown. Suspected Uconnect app needed to be updated or was corrupted. Later Bluetooth would not connect to phone so I could update the program. Called Uconnect and technician said it could only be updated by dealer. On-line noticed this is a very widely reported problem that batteries are going dead for no apparent reason. Causes many other systems not to function like AntiSkid braking. Due to low battery voltage. No recall has been issued on this vehicle to make it mandatory for the manufacturer to correct the deficient software that won’t allow the modules to shut down when the vehicle is off. Associated trouble report and fix. 2024 WL/WS/DT/JL/JT/GG/GC/DJ/D2 (Includes PHEV Variants) 2023 WL/WS/DT/GG/DJ/D2/DD/DP – Battery Drain after UCONNECT activation Removing the TBM Fuse will resolve the IOD. This is a known issue and is under investigation. Part replacement will not resolve this issue. Refer to SOL S2408000010 for more information.

My 2022 Jeep Cherokee Trail-hawk PTU from Transmission failed, and only has 68000 miles. I My warranty has expired, and cant believe they quoted me $5000 to replace this part of the Transmission. I was going online, and noticed this PTU issue is kind of popular with Jeep vehicles, and at the moment, my Jeep has been in the Service Center for a few days now, since I don't know what to do or how to pay this, and seems its best to trade it in, but I honestly now not sure on getting another Jeep, after looking at so many comments on issues.

I am submitting this complaint regarding a persistent and unresolved issue with the left front axle of my 2022 Jeep Cherokee X, which has been present since the day I purchased the vehicle new. Shortly after purchase, I brought the vehicle to the dealership due to a noticeable clicking sound coming from the front end. The dealer retained the vehicle for several days but stated they were unable to identify the source of the noise, although they indicated that a repair had been performed. Immediately upon leaving the dealership, the clicking sound was still present. I returned the vehicle, at which point it remained in their possession for approximately one week. During that visit, components in the left front end were replaced. Approximately one year later, while pulling out of a driveway under normal driving conditions, the left axle failed completely. The vehicle had to be towed back to the dealership, where it remained for another week. I was informed that the CV joint had been replaced. Now, roughly one year after that repair, I brought the vehicle in for a routine oil change. During this visit, the service manager showed me that grease is actively leaking from the same left front axle. I am also once again hearing the same clicking noise that initially prompted my first visit. This vehicle has low mileage, is driven approximately six miles per day, and is used primarily for local driving. It has never been used off-road and has not been subjected to any abnormal driving conditions or impacts. Given the repeated failures involving the same component, despite prior repairs, I am concerned about the safety and reliability of this vehicle. Additionally, this ongoing issue has significantly diminished the vehicle’s value, making it difficult to sell. I am extremely disappointed that a vehicle of this age and usage history continues to experience recurring axle failures without a lasting resolution.

What component or system failed or malfunctioned, and is it available for inspection upon request? PTU Failure How was your safety or the safety of others put at risk? My partner and I were driving on [XXX] in the winter when the vehicle lost power and ability to drive. This put the safety of myself, my partner, and other drivers at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, it has been confirmed and diagnosed by a certified Jeep dealer in Missoula MT Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unsure Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, no warning showed prior to the failure INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 60 MPH, another vehicle failed to stop at a stop sign and merged into oncoming traffic; as a result, the contact crashed into the vehicle. The contact stated that the air bags did not deploy upon impact. A fellow motorist, who witnessed the accident, assisted the contact by helping her into the front passenger seat and driving her vehicle off to the shoulder of the highway. The contact called her parents to the scene of the accident, and she was taken to the hospital. The contact was given an X-ray and was treated for tissue swelling around her neck, collar bone, and chest; the contact also suffered light bruising around those same areas. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed from the scene to an independent tow yard, where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 105,000.

While driving, I heard a loud clunk and was not able to go forward when stepping on the gas. It then kicked in and could move on for a minute and it happened again. Then it happened again and this time we pulled over and had to call a tow truck. While we were waiting the car rolled even with it being in park, it wasn't until the emergency brake was engaged that the vehicle stopped 🥐 ng. Luckily we were going to fast and we were on side roads or we could have been in a terrible accident. I did have my grandchild in the vehicle as to care for them quite often. The vehicle was towed to the dealership and the issue was identified. We were told they could not tell us when the part would be available, they had no ETA on it. We checked with Mopar to see if we could get our hands on a rebuilt part (power transfer unit) and they said they didn't have it available. It has now been two weeks and no idea when this vehicle can be repaired. I am also skeptical on if this could happen again. There was no warning and we have been maintaining the vehicle and it's only 3 years old. A very scary situation. I have contacted Jeep directly with no assistance