2019 Jeep Cherokee

6 MONTHS AGO I WAS DRIVING MY JEEP HOME AND MY SERVICE 4 WHEEL DRIVE LIGHT CAME ON. THE JEEP WAS RUNNING ROUGH BUT MADE IT HOME. HAD JEEP DEALER DO DIAGNOSIC AND IT SAID IT NEEDED TRANSFER CASE HE SAID THE PART WAS APPROXIMATELY $1600 BUT WOULD CONSIDERABLY MORE WITH LABOR. I CONSULTED MY WARRANTY COMPANY AND THEY REFUSED TO FIX IT THEY SAID ITVWAS A BAD PART BEFORE TJE WARRANTY WAS PURCHASED. (ENDURANCE) THE JEEP HAS BEENSITTING TILL I CAN FIGURE OUT IF I CAN TRADE IT IN OR JUST SURRENDER IT NO USE KEEPING A CAR I CANT FIX OR DRIVE. THIS RECALL IS THE EXACT PART JEEPS ARE BEING RECALLED FOR WHY IS MY JEEP NOT INCLUDED THE JEEP WAS ONLY DRIVEN TO WORK AND GROCERY STORE.

I went to pepboys for a diagnostic test to see what is going on with my car. They informed me that my casing on my rear differential is cracked. I bought my car 2.5 months ago. Also another mechanic told me that Jeep frequently has differential problems. These problems should be handled by the dealership before they sell any car to prevent the new owner having to pay for it if it they have a warranty for 30 days or 1500 miles

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at various speeds, a grinding/humming noise would come from the vehicle. The vehicle was taken to a certified mechanic, who diagnosed that both the front and rear Power Transfer Units failed, causing additional damage to the bearings. The vehicle was not repaired. The mechanic informed the contact about NHTSA Campaign Number 26V290000 (Power Train), which covers the same failure. The mechanic referred them to the manufacturer. The contact spoke with the dealer, who informed them that the VIN was not included in NHTSA Campaign Number: 26V290000 (Power Train). The manufacturer was informed of the failure, and they too confirmed the VIN was not included. The failure mileage was approximately 96,000.

When accelerating, the RPMs surge unusually high before the transmission shifts. After the delayed shift, the vehicle jerks hard forward and feels like it is being hit from behind. The shifting feels aggressive and inconsistent, especially during acceleration. In addition, the A/C system was completely rebuilt but continues to intermittently shut off and stop blowing cold air. The infotainment/information center screen also stops functioning in hot weather, especially when outside temperatures are above 90 degrees.

The contact owns a 2019 Jeep Cherokee. The contact stated that after driving in reverse and shifting back into the drive position, the vehicle did not immediately drive forward. Also, while exiting the fuel stating and attempting to drive into traffic the vehicle did not immediately accelerate while pressing the fuel pedal. During the failures no warning lights or warning messages had displayed. The vehicle was taken to the local dealer who was unable to duplicate the failure and no trouble was found. The failures continued to occur and the vehicle was later taken to a local mechanic who replaced the crankshaft position sensor. The indicated that the failure eventually reoccurred. The manufacturer was not yet contacted regarding the failure. The failure mileage was 34,000.

My vehicle began having gear grinding noise when turning at slow speeds. I brought it to the dealer in January 2023 and they confirmed a PTU failure. The PTU was subsequently replaced under warranty in March 2023. There were no vehicle diagnostic codes related to the faulty PTU. Had it failed while driving, I could have crashed. I am an OEM automotive manufacturing engineer. Feel free to contact me for more information.

10/29/2018 - I had completed safety recall to reprogram powertrain control module. 4/2/2026 - I had PTU unit replaced due to service 4wd light came on So not sure why my 2019 Jeep Cherokee is not under this recall because I'm having to call dealer back today because light came on again yesterday 5/14/2026 after being replaced! Thank You

In January of 2026 the vehicle had a 4WD system unavailable/ Service required message pop up. It would come on and go back off. At the time there was also a whining/ grinding noise present especially at high speeds on the highway along with vibrations. We had the vehicle checked with. Code reader and was told it was sending a false code, and that a fuse probably needed replaced for it to go off. The whining and grinding we thought could be wheel bearings or breaks. Both have been replaced and still have all of the same symptoms. The 4WD service light goes off but comes back on and stays on anytime a bump in the road is hit.