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2019 Jeep Cherokee

Owner reports · Recalls · Investigations

More warning signs than most Cherokee years

Owner complaints for the 2019 Jeep Cherokee are substantially higher than the model-year median of 113.

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When problems were reported

Mileage at the reported incident

750 reports with mileage · 888 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 800 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 457 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 340 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports19 fire reports22 injury reports

Vehicle Speed Control complaints

82 reports
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400 miles · Jan 29, 2020
Vehicle Speed Control

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING ON THE ROAD WITH THE CRUISE CONTROL SET AT 55 MPH GOING DOWNHILL THE CRUISE CONTROL DISENGAGED, THE RPM REVVED UP AND THE VEHICLE SPED UP TO 70 MPH. THE BRAKE PEDAL WAS DEPRESSED AND WAS ABLE TO SLOW THE VEHICLE. THE VEHICLE WAS TAKEN TO (RAMEY CHRYSLER …

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TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING ON THE ROAD WITH THE CRUISE CONTROL SET AT 55 MPH GOING DOWNHILL THE CRUISE CONTROL DISENGAGED, THE RPM REVVED UP AND THE VEHICLE SPED UP TO 70 MPH. THE BRAKE PEDAL WAS DEPRESSED AND WAS ABLE TO SLOW THE VEHICLE. THE VEHICLE WAS TAKEN TO (RAMEY CHRYSLER JEEP DODGE RAM 127 FRAZIER DR, PRINCETON, WV 24739, (888) 794-4317, AND THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. A CONVERSATION BETWEEN THE MANUFACTURER AND THE SERVICE TECHNICIAN AT THE DEALER CONFIRMED THAT THE VEHICLE OPERATED AS INTENDED. THE FAILURE MILEAGE WAS 400.

NHTSA ODI #11302818

18,000 miles · Jan 26, 2020
EnginePower TrainVehicle Speed ControlCrash

MY CAR MAKE A HUMMING NOISE LIKE IT'S TRYING TO CATCH UP WHILE DRIVING IT STALLS AND SOMETIMES WHILE DRIVING THE CAR ENGINE GOES DEAD I HAVE TO KEEP PUSHING START BUTTON ABOUT 3 TIMES TO RESTART I TOOK A PICTURE OF LIGHT THAT COMES ON AND ALSO ANOTHER CAR BACKED INTO MY CAR WHEN CAR WENT DEAD IT'S VERY DANGEROUS BEEN TO DEALERSH…

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MY CAR MAKE A HUMMING NOISE LIKE IT'S TRYING TO CATCH UP WHILE DRIVING IT STALLS AND SOMETIMES WHILE DRIVING THE CAR ENGINE GOES DEAD I HAVE TO KEEP PUSHING START BUTTON ABOUT 3 TIMES TO RESTART I TOOK A PICTURE OF LIGHT THAT COMES ON AND ALSO ANOTHER CAR BACKED INTO MY CAR WHEN CAR WENT DEAD IT'S VERY DANGEROUS BEEN TO DEALERSHIP SEVERAL TIMES THEY SAID EVERYTHING WAS OK THEY EVEN TOLD ME TO TAKE PICTURES OF LIGHTS WHEN IT HAPPENS LIKE I'M LYING AND I DID EVEN THOUGHT ALL PICTURES ARE TIME STAMP.I CAN'T AFFORD UBER AND CAR NOTE I NEED HELP.THIS HAPPENS ON FREEWAY HIGHWAY SIDE STREET ANYTIME NO WARNING.

NHTSA ODI #11302103

9,100 miles · Jan 15, 2020
Power TrainVehicle Speed Control

CAR DOES NOT GO IN TO DRIVE AND WILL SOMETIMES LURKS IN TO HIGH GEAR FROM A START OR A INITIAL GO. THE CAR REVS UP THINKING IT WAS IN DRIVE THEN SLAMS IN TO HIGH GEAR AND GOES.

NHTSA ODI #11299441

9,000 miles · Jan 15, 2020
Power TrainVehicle Speed Control

MY CAR HESITIATES WHEN PUTTING IT IN TO DRIVE FROM BACKING UP OR JUST TAKING OFF. IT HESITATES GOING FROM LOW TO HIGH SPEED TAKING A LONG TIME INTERMITTENTLY. THIS IS A VERY SERIOUS SAFETY ISSUE. I COULD BE SIDE SWIPED OR RAN IN TO.

NHTSA ODI #11299440

20,000 miles · Jan 14, 2020
Vehicle Speed Control

2019 JEEP CHEROKEE LIMITED 2.4L TURBO. DRIVING WITH CRUISE CONTROL SET THE CAR WILL SUDDENLY ACCELERATE, RPM'S WILL INCREASE BY 2000 AND WILL NOT SLOW DOWN UNTIL CRUISE IS DISENGAGED. ALSO WHILE DRIVING IN CITY IN SURFACE ROADS WITHOUT CRUISE CONTROL, THE CAR WILL JUST STOP ACCELERATING EVEN THOUGH YOU ARE DEPRESSING GAS PEDAL.…

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2019 JEEP CHEROKEE LIMITED 2.4L TURBO. DRIVING WITH CRUISE CONTROL SET THE CAR WILL SUDDENLY ACCELERATE, RPM'S WILL INCREASE BY 2000 AND WILL NOT SLOW DOWN UNTIL CRUISE IS DISENGAGED. ALSO WHILE DRIVING IN CITY IN SURFACE ROADS WITHOUT CRUISE CONTROL, THE CAR WILL JUST STOP ACCELERATING EVEN THOUGH YOU ARE DEPRESSING GAS PEDAL. CAR COMES TO A COMPLETE STOP WHILE ENGINE STILL RUNNING. HAD TO TURN OFF CAR AND WAIT A FEW MINUTES. CHECK ENGINE LIGHT CANE ON WHEN CAR WAS RESTARTED WITH MESSAGE OF "CHECK THROTTLE CONTROL SENSOR". LIGHT WENT OFF BEFORE I COULD GET IT TO DEALER. DEALER SAID THE COULD NOT FIND A CODE OR DUPLICATE PROBLEM. THIS HAS HAPPENED SEVERAL TIMES. THE LAST TIME ON 1/11/2020

NHTSA ODI #11299305

20,000 miles · Jan 7, 2020
Power TrainVehicle Speed Control

WHEN I ACCELERATE MY VEHICLE AFTER A STOP OR GETTING ON THE HIGHWAY, IT STALLS AND OR STUTTERS. THIS IS A MAJOR SAFETY CONCERN. I HAVE ALMOST BEEN HIT BECAUSE MY VEHICLE WOULD NOT ACCELERATE WHEN I HAD MY FOOT ON THE GAS.

NHTSA ODI #11297595

3,000 miles · Dec 21, 2019
EnginePower TrainVehicle Speed Control

VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT A…

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VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT ALSO JERKS AND TAKES FOREVER TO PICK UP SPEED. BUT MY MOST CONCERN IS GEAR SWITCHING AND JERKING AND ALMOST STALLING WHEN COMING TO A STOP WITH THE AUTO SHUT OFF TRYING TO TURN OFF WHILE DRIVING. AND WHEN IT TURNS BACK ON IT JERKS WHEN YOU GIVE IT SLIGHT GAS.

NHTSA ODI #11290452

100 miles · Dec 16, 2019
Power TrainVehicle Speed Control

ACCELERATING IS JERKY AND MANY TIMES DOES NOT SHIFT CORRECTLY AS SPEED INCREASES (INTO NEXT GEAR ON LEFT HAND SIDE ). ALSO, AS VEHICLE GOES DOWN SMALL HILLS IT SEEMS LIKE IT DOESN'T UNDERSTAND HOW TO HANDLE THE DECEASE IN ACCELERATION. ALSO, WHEN SHIFTING FROM REVERSE TO DRIVE, IT TAKES AT LEAST 30 SECONDS TO CORRECTLY RESPOND. …

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ACCELERATING IS JERKY AND MANY TIMES DOES NOT SHIFT CORRECTLY AS SPEED INCREASES (INTO NEXT GEAR ON LEFT HAND SIDE ). ALSO, AS VEHICLE GOES DOWN SMALL HILLS IT SEEMS LIKE IT DOESN'T UNDERSTAND HOW TO HANDLE THE DECEASE IN ACCELERATION. ALSO, WHEN SHIFTING FROM REVERSE TO DRIVE, IT TAKES AT LEAST 30 SECONDS TO CORRECTLY RESPOND. I BROUGHT VEHICLE INTO SHOP, THEY STATED IT WAS THE VEHICLE GETTING TO KNOW HOW I DRIVE.

NHTSA ODI #11289219

25,000 miles · Oct 29, 2019
Electrical SystemEngineVehicle Speed Control

VEHICLE WILL RANDOMLY SHUT OFF WHEN DRIVING. THE CRUISE CONTROL WILL NOT KICK IN WHEN YOU ARE GOING STRAIGHT OR UP A HILL... BUT DON'T WORRY IT WILL KICK IN WHEN YOU ARE GOING DOWN A HILL! THE RADIO WILL DO WHATEVER IT WANTS FROM BLASTING MUSIC TO TURNING YOUR FAVORITE SONG OFF TO LISTEN TO AM RADIO, OR JUST LOCKING YOU OUT ALL …

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VEHICLE WILL RANDOMLY SHUT OFF WHEN DRIVING. THE CRUISE CONTROL WILL NOT KICK IN WHEN YOU ARE GOING STRAIGHT OR UP A HILL... BUT DON'T WORRY IT WILL KICK IN WHEN YOU ARE GOING DOWN A HILL! THE RADIO WILL DO WHATEVER IT WANTS FROM BLASTING MUSIC TO TURNING YOUR FAVORITE SONG OFF TO LISTEN TO AM RADIO, OR JUST LOCKING YOU OUT ALL TOGETHER . THE DEALERSHIP SAYS "IT IS JUST AN UPDATE" SORRY BUT THIS VEHICLE IS A DEATH TRAP!

NHTSA ODI #11276970

Mileage unknown · Sep 27, 2019
EnginePower TrainVehicle Speed Control

STALLING IN THE ENGINE AND KNOCKING INTO THE ENGINE. THERE IS ALSO A STALL UPON ACCELERATION.

NHTSA ODI #11258656

Official recalls

11

26V290000 · Power Train

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence & remedy

Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

25V011000 · Power Train

Apr 29, 2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

19V637000 · Steering:rack And Pinion:pinion Shaft; Steering:rack And Pinion:rack

Aug 29, 2019

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence & remedy

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Additional source detail variants (2)

Steering:rack And Pinion:rack

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Steering:rack And Pinion:pinion Shaft

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

19V449000 · Air Bags

Jun 13, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Consequence & remedy

Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

19V248000 · Seats

Mar 28, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Consequence & remedy

Consequence: In the event of a crash, the seat may move, increasing the risk of injury.

Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

18V917000 · Electrical System: Instrument Cluster/panel

Dec 20, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Consequence & remedy

Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

18V739000 · Power Train:automatic Transmission

Oct 19, 2018

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

18V523000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence & remedy

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V492000 · Power Train:automatic Transmission

Jul 26, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Consequence & remedy

Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

18V344000 · Engine And Engine Cooling:engine

May 25, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Consequence & remedy

Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.