2019 Jeep Cherokee

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND RESTARTED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE REVVED, BUT DID NOT ACCELERATE. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS CURRENTLY AT AKINS FORD (220 W MAY ST, WINDER, GA 30680, (770) 867-9136) FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

THIS REPORTS DOCUMENTS A SECOND INSTANCE OF POWER FAILURE. ON FRIDAY, JAN 4 FAII WAS DRIVING ON INTERSTATE HWY 287. THE DASHBOARD WENT DARK AT FIRST AND THEN STARTED FLICKERING. CAR THEN STALLED WHILE DRIVING. THE GAS PEDAL NO LONGER WORKED. THE POWER STEERING FAILED. I COASTED TO THE SHOULDER. WHEN IN PARK THE DASHBOARD CAME BACK ON WITH BATTERY, ENGINE LIGHT, AND P WITH CIRCLE AND EXCLAMATION MARK. A MESSAGE CAME ON DISPLAY TO SERVICE TRANSMISSION. I HAD TO BE TOWED TO THE CAR DEALERSHIP. AT THE DEALERSHIP I WAS TOLD THE REPAIR WORK WOULDN'T START UNTIL MONDAY. ON MONDAY AFTERNOON, I WAS TOLD THE BATTERY CONNECTION WAS POOR AND THEY ORDERED A PART. I ALSO RECEIVED A RECALL EMAIL THAT STATES THE TRANSMISSION NEEDS TO BE FIXED. I FEEL THIS VEHICLE IS LIFE THREATENING AT THIS POINT. MANY CHEROKEES HAVE RECEIVED 5 RECALLS AND I ONLY HAVE ONE. PLEASE LOOK INTO THE CHEROKEE LIMITED 4 X 4.

THIS IS THE THIRD TIME WE HAVE HAD AN ISSUE WITH MY WIFE'S JEEP. 2019 JEEP CHEROKEE LIMITED. FIRST ISSUE WAS JUST OVER A THOUSAND MILES, SPENT ALMOST A MONTH IN THE GARAGE. GOING DOWN THE INTERSTATE AT HIGH SPEEDS THE CAR SHUTS DOWN AND YOU LOSE ALL POWER STEERING, THE BRAKE PEDAL GETS HARD, ETC. YOU LOSE ALL LIGHTS IN THE DASH, ALL POWER GOING UP HILLS, HAVE TO STOP COMPLETELY AND RESTART IN ORDER TO GO ANYWHERE. SERIOUS SAFETY ISSUE AS REPORTED TO JEEP MULTIPLE TIMES NOW AND THEY HAVE SAID IS FIXED. WE HAVE REQUESTED THEY SWAP OUT OUR VEHICLE WITH ANOTHER NEW JEEP AND THEY REFUSED. THIS IS A SERIOUS SERIOUS SAFETY ISSUE WHERE THE ABILITY TO SAFELY DRIVE THE CAR ABRUPTLY STOPS WHILE YOU ARE DRIVING. POWER STEERING COMPLETELY SHUTS DOWN AS DOES THE CAR TRANSMISSION MAKING IT SO YOU CAN GO NOWHERE. WE HAVE BEEN ALMOST WIPED OUT BY A SEMI TRUCK ON THE INTERSTATE, THIS IS AFTER THEIR THIRD ATTEMPT AT FIXING THE VEHICLE AND SAYING IT IS FIXED. AND SAFE. WE HAVE REQUESTED TIME AFTER TIME FOR THEM TO GIVE US A NEW JEEP AND THEY REFUSED BECAUSE THEY DON'T WANT TO DISH OUT THE MONEY OR WHATEVER THE CASE IS. THIS VEHICLE CAN LOSE POWER STEERING AND THE TRANSMISSION CAN GO INTO NEUTRAL AT ANY TIME WHILE DRIVING DOWN THE ROAD CAUSING YOU TO BE LEFT WITH A VERY UNSAFE VEHICLE AT HIGHWAY SPEEDS AND POTENTIALLY UNABLE TO STEER THE VEHICLE. IT IS A MIRACLE THAT MY WIFE WHO WAS 40 WEEKS PREGNANT AT THE TIME WAS ABLE TO PUT ALL HER MUSCLE INTO THE CAR AND STEER IT AWAY FROM GOING OVER A CLIFF THE FIRST TIME WHEN IT DIED. THE SECOND TIME WE WERE ON THE INTERSTATE ON THE WAY TO A DOCTOR'S APPOINTMENT. THIRD TIME WAS TODAY ON THE INTERSTATE AGAIN.

OUR BRAND NEW 2019 JEEP LIMITED 4 X 4 WITH V6 ENGINE (285 MILES) WAS STARTED UP IN OUR DRIVEWAY I NOTICED THE BATTERY LIGHT WAS ON. THE DASHBOARD STATED THE START/STOP FUNCTION WAS NO LONGER WORKING. THE SEAT WOULD NOT MOVE FOR DRIVER 2. WE NEEDED TO GET TO AN EVENT AND ATTEMPTED TO PULL OUT OF THE DRIVEWAY WHEN WE NOTICED THE POWER STEERING WAS NOT WORKING. WE RETURNED THE CAR TO ITS SPOT ON THE DRIVEWAY. THE CAR WAS STARTED THIS MORNING WITH NO BATTERY ICON SHOWING AND NO DASHBOARD MEMO. I'M AFRAID TO DRIVE THIS VEHICLE AND WILL GET IT TO A DEALERSHIP.

VEHICLE WAS LEASED ON 10/5/18. ON 10/13/18 WITH 342 MILES WHILE DRIVING ON A HIGHWAY TOWARDS THE MOUNTAINS AND MAKING A TURN INTO AN EXIT THE STEERING WHEEL LOCKED UP AND STEERING WHEEL SERVICE LIGHT WENT ON. THE CAR ALMOST SMASHED INTO THE SIDEWALL. I WAS ABLE TO STOP THE VEHICLE IN TIME TO AVOID ANY ACCIDENTS. THERE WAS ALSO BURNED SMELL COMING OUT OF THE HOOD. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. THE DEALERSHIP ADVISED ME THAT THEY HAVE NO AVAILABLE LOAN CARS AT THE MOMENT AND TO REACH OUT TO CHRYSLER CORP. I HAVE STILL HAVE NOT HEARD BACK FROM THE DEALERSHIP NOR THE CASE MANAGER FROM CHRYSLER CORPORATION. I HAVE MADE NUMEROUS ATTEMPTS TO REACH TO SOMEONE WITH NO LUCK. I AM SURPRISED AT THE WAY THE DEALERSHIP WHERE I LEASED THE CAR, THE DEALERSHIP WHERE THE CAR WAS LEFT FOR DIAGNOSES AND THE CHRYSLER CORP IS HANDLING THIS ISSUE.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, WHETHER IN FIRST OR SECOND GEAR, THE VEHICLE STEERED LEFT UNINTENTIONALLY. THE VEHICLE WAS TAKEN TO BLAKE FULENWIDER CHRYSLER DODGE JEEP RAM BEEVILLE (3000 N SAINT MARYS STREET, BEEVILLE, TX 78102, (361) 371-4126) WHERE THE CONTACT WAS INFORMED THAT THE ALIGNMENT WAS OFF. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,010. *TT CONSUMER STATED ALIGNMENT WAS DONE BUT STEERING STILL PULLS TO THE LEFT. UPDATED 11/29/18*JB

MY NEW CAR HAS 2,800 MILES DUE FOR AN OIL CHANGE AT 5 MONTHS/5,000 MILES. THE ENGINE FAILED ONCE FOR NO KNOWN CAUSE AFTER 2 WEEKS IN THE REPAIR SHOP. NOW MY CAR DIED WHILE IN MOTION ON BUSY ROADS AND A HIGHWAY RAMP AT SPEEDS BETWEEN 15-40 MPH WITHOUT WARNING OR LIGHTS. THIS IS SLA SAFETY HAZARD AS THE STEERING GOES AND CAR JUST COMES TO A STOP WITHOUT ANY WARNING. I HAD IT TOWED AFTER IT'S 5TH TIME IN 4 DAYS STOPPING WHILE IN MOTION AND SHUTTING DOWN. JEEP TOLD ME IT'S EMPTY ON OIL BUT YET THE OIL LIGHT INDICATOR DOESN'T COME ON. THEY SAID IT IS A KNOWN ISSUE WITHOUT A FIX FOR ALL 2014-2019 JEEP CHEROKEES. THEY ARE AWARE BUT ARE NOT FIXING OR ADDRESSING THE OIL CONSUMPTION WITHOUT LIGHT ISSUE THAT PUTS DRIVERS IN MOTION AT RISK OF AN ACCIDENT OR LOSING THEIR LIFE. IF NO WARNING IS COMING ON THAT YOUR OIL IS EMPTY LONG BEFORE A DIE OIL CHANGE AND MY CAR CAN JUST DIE WHILE IN MOTION ALONG WITH OTHERS AS AGAIN THEY STATED IT'S A KNOWN ISSUE IS A ROAD HAZARD FOR ANYONE IN THESE CARS. MY CAR IS 3 MONTHS OLD AND I FEEL UNSAFE DRIVING IT ON ANY ROADS FOR FEAR I WILL BE HIT BY ANOTHER DRIVER AS IT'S JUST LOSING POWER AND SHUTTING DOWN IN THE STREET IN MOTION. JEEP CANNOT FIX THIS BUT KNOWS ABOUT IT.

I WAS DRIVING DOWN THE STREET AND ALL THE SUDDEN MY CAR JUST SHUT OFF. I HAD NO CONTROL OVER THE VEHICLE AT ALL. THEN IT STARTED DRIVING BACKWARDS AS IT WAS IN DRIVE. I COULDN'T NOT GET IT TO GO INTO PARK AND IT TOOK A MINUTE OR 2 TO GET IT INTO PARK. THE. THE DASH TOLD ME TO TURN THE CAR BACK ON AND IT WOULDN'T TURN BACK ON AT FIRST. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE VEHICLE WAS MOVING AND JUST ALL THE SUDDEN TURNED OFF. I WENT AND CHECKED THE OIL AFTER READING ABOUT THIS WITH OTHER CUSTOMERS AND I HAD NO OIL IN MY CAR.