2019 Jeep Cherokee

EXCESSIVE ENGINE OIL CONSUMPTION. NO LEAKS BUT HAVE TO ADD ENGINE OIL EVERY 1,000 - 2,000 MILES. THE CAR IS BRAND NEW LESS THAN 10,000 MILES ON IT. IT SHOULD NOT BE USING ENGINE OIL. HAVE HAD CARS BEFORE THAT NEVER USED OIL. THIS CAR SHOULDN'T BE GOING THROUGH THIS MUCH OIL THIS FAST. I HAD TO TOP OFF THE ENGINE OIL TWICE AND IT'S GOT LESS THAN 2,500 MILES ON IT.

THERE WERE SEVERAL INCIDENTS OF THE FOLLOWING HAPPEN: CAR STARTS FINE, I DRIVE FOR A FEW MINUTES AND THE CAR JUST SHUTS OFF AND JUST STOPS ALL OF A SUDDEN. SO I WAIT AND TRY TURNING IT BACK ON. THANK GOODNESS IT WASN'T ON A HIGHWAY. SOMETIME IT RE-STARTS THE 1ST TIME BUT SOMETIMES IT TAKES A FEW TRIES. FIRST TIME THIS STARTED HAPPENING (NOV. 2019), THE DEALER SAID IT NEEDED OIL CHANGE BUT IT WAS ONLY AT AROUND 40% OIL LIFE. THEY TOLD ME IT WAS "BONE DRY." IT WAS FINE AFTER OIL CHANGE. NOW (FEB 2020) DASHBOARD STILL HAS THE OIL LIFE AS 48% AND IT'S ONLY BEEN 4000 MILES OR SO SINCE LAST OIL CHANGE. DEALER WILL PROBABLY TELL ME AGAIN THAT IT NEEDS AN OIL CHANGE BUT IT'S VERY STRANGE A NEW CAR (2019 JEEP CHEROKEE MODEL) WILL BURN THROUGH ITS OIL IN JUST 4000 MILES. IT'S VERY CONCERNING THE CAR JUST SHUTS OFF/TURNS OFF ALL OF A SUDDEN WITHOUT ANY WARNING. AND IF IT DOES BURN THROUGH ITS SYNTHETIC ENGINE OIL IN JUST 4000 MILES IT SEEMS THERE IS SOMETHING REALLY WRONG. ALSO, I DON'T KNOW IF THIS CORRELATES WITH THE PROBLEM BUT WHEN I MAKE A TURN I HEAR A "BING" SOUND WHICH MAKES ME LOOK AT THE DASHBOARD TO SEE IF A LIGHT CAME ON BUT THERE IS NOTHING THERE. THIS HAPPENED WHEN THE PROBLEM STARTED HAPPENING AND I'M HEARING IT AGAIN THIS TIME AROUND. I HAD THIS PROBLEM HAPPEN TO ME 6-7 TIMES (SOMETIMES 2 TIMES IN 1 DAY) IN THE LAST 4 DAYS. THIS HAS ME SCARED TO DRIVE MY CAR AROUND. I WAS RESEARCHING ONLINE AND I SAW OTHERS ARE HAVING SIMILAR PROBLEM SO I THOUGH I WOULD REPORT THIS TOO. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T77885_DS986042

THE PROBLEM STARTED LAST WEEK, WHILE MAKING A RIGHT HAND TURN MY JEEP SUDDENLY LOST ALL ELECTRICAL POWER INCLUDING THE POWER STEERING. AFTER I PUT MY CAR IN PARK AND WAITED A FEW MINUTES IT STARTED BACK UP WITHOUT FURTHER INCIDENTS. THE FIRST INCIDENT HAPPENED ON A SNOW DAY ON MY MORNING COMMUTE TO WORK, HAD I TAKEN A BUSIER ROUTE IT WOULD HAVE CAUSED AN ACCIDENT. THE SAME THING REPEATED THE FOLLOWING DAY MINUS THE SNOWY CONDITIONS. I SCHEDULE MY CAR FOR SERVICE WHERE I BOUGHT IT AS SOON AS I WAS ABLE TO TAKE IT. WHEN I ARRIVED TO THE DEALER I SPOKE TO A SERVICE ADVISER AND EXPLAINED WHAT HAD TRANSPIRED. HE QUICKLY RECOGNIZED THE PROBLEM, AND ASKED A VERY SPECIFIC QUESTION. HE ASKED IF THE CAR DIED OUT WHILE MAKING A RIGHT HAND TURN WHICH WAS THE CASE BOTH INCIDENTS. HE WENT ON TO SAY THAT IT HAPPENED TO THAT MODEL AND ENGINE IF THEY OIL GETS LOW. I WAS ASTOUNDED AS I WAS NOT DUE FOR AN OIL CHANGE FOR AROUND 1,000 MILES. CLEARLY JEEP IS AWARE OF THE ISSUE WHICH SEEMS TO BE OBVIOUS DESIGN FLAW. I UNDERSTAND HOW RECALLS WORK AND I AM LEFT TO ASSUME THAT THEY HAVE DECIDED AGAINST IT AS AN OIL CHANGE CAN BE A TEMPORARY FIX AND A ENGINE REPLACEMENT WOULD BE COSTLY AND TIME CONSUMING.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO TUTTLE-CLICK AUTOMOTIVE GROUP38 AUTO CENTER DR, IRVINE, CA 92618 (949) 835-4812 WHERE IT WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. AN OIL CHANGE WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER, DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA 26845 YNEZ RD, TEMECULA, CA 92591 (951) 225-4541, TO BE DIAGNOSED WHICH WAS STILL PENDING. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING), NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

I WAS DRIVING HOME FROM WORK ONE NIGHT AND ALL THE DASH LIGHTS COME ON AND THE VEHICLE COMPLETELY STALLED IN THE MIDDLE OF THE HIGHWAY. I HAD TO ATTEMPT TO PULL OVER AND SWITCH THE KEY OFF AND BACK ON TO RESTART THE ENGINE. I ALSO HAVE BEEN AT A STOP MULTIPLE TIMES AND TURN OUT INTO THE ROAD AND MY VEHICLE WON'T GO, WHICH COULD RESULT IN ME GETTING HIT. I ALSO HAD MY RECALL 'FIXED' FOR THE POWER TRAIN, WENT BACK BECAUSE I RECEIVED ANOTHER LETTER SAYING IT WAS POSSIBLY NOT FIXED AND IT STILL TELLS ME THE PROBLEM WAS NOT FIXED ON MY VEHICLE. I CANNOT USE CRUISE CONTROL ON MY VEHICLE BECAUSE WHEN IT GOES DOWN THE SLIGHTEST HILL, CURVE, WHATEVER, THE RPMS GO ALL THE WAY UP AND JUST SIT THERE, EVEN WHEN I HAVE TURNED OFF THE CRUISE CONTROL AND BRAKED IT STILL STAYS SHIFTED UP FOR A LONG TIME. I REGRET PURCHASING THIS VEHICLE, ESPECIALLY WITH A BABY ON THE WAY ANY DAY NOW AND HER SAFETY BEING AT RISK. WE ARE IN THE PROCESS OF FINDING ANOTHER VEHICLE.

I WAS WAITING AT A RED STOP LIGHT IN MY 2019 JEEP CHEROKEE 4X4, 2.0 L TURBO, WHEN ALL OF A SUDDEN MY BATTERY LIGHT ON THE DASH ILLUMINATED. I LOOKED AT MY PUSH BUTTON START SWITCH AND IT SAID "RUN". THE LIGHT TURNED GREEN AND I STEPPED ON THE GAS AND NOTHING HAPPENED. THE CAR WAS DEAD. CARS BEHIND ME START HONKING THEIR HORN. I PUT ON MY HAZARDS AND PUT MY ARMS UP IN THE AIR. I THEN MOVED THE GEAR SELECTOR TO "N" AND PUSHED THE START SWITCH. THE SWITCH TOGGLES FROM "RUN" TO "OFF". SO, I HIT THE BUTTON AGAIN AND THE CAR STARTS. I MOVE THE TRANSMISSION INTO "D", BUT THE CAR JUST REVS LIKE IT IS STILL IN NEUTRAL. I MOVE SELECTOR TO PARK AND THEN BACK TO "D". THEN THE CAR THEN ALLOWS ME TO TAKE OFF. HOWEVER, I WAS STUCK IN TRAFFIC FOR A WHOLE LIGHT CYCLE AND HAD MANY PEOPLE WONDERING WHAT I WAS DOING. I HAVE NO IDEA WHY THE CAR STOPPED WORKING. MY CAR HAS ABOUT 13,500 MILES ON IT.

JEEP ONLY HAS 30000 MILES. BOUGHT BRAND NEW. CAR RECENTLY STARTED STALLING WHEN SLOWING DOWN. APPARENTLY JEEP DESIGNED THE ENGINE TO STALL WITH LOW OIL. TOOK CAR TO DEALERSHIP AND THEY SAID THIS IS A KNOWN ISSUE AND THAT THE 4 CYLINDER JEEP CONSUMES MORE OIL AND AN OIL CHANGE WILL NEED TO BE EVERY 3000 MILES ON A BRAND NEW CAR. THERE IS A LARGE AMOUNT OF SIMILAR COMPLAINTS FROM OTHER PEOPLE ONLINE AND EVENTUALLY LEADS TO AN ENGINE REPLACEMENT. NOT ONLY IS THE OIL CONSUMPTION OUTRAGEOUS FOR A NEW CAR BUT THE STALLING IS COMPLETELY UNSAFE AS WE HAVE AN 11 MONTH OLD.

MY CAR MAKE A HUMMING NOISE LIKE IT'S TRYING TO CATCH UP WHILE DRIVING IT STALLS AND SOMETIMES WHILE DRIVING THE CAR ENGINE GOES DEAD I HAVE TO KEEP PUSHING START BUTTON ABOUT 3 TIMES TO RESTART I TOOK A PICTURE OF LIGHT THAT COMES ON AND ALSO ANOTHER CAR BACKED INTO MY CAR WHEN CAR WENT DEAD IT'S VERY DANGEROUS BEEN TO DEALERSHIP SEVERAL TIMES THEY SAID EVERYTHING WAS OK THEY EVEN TOLD ME TO TAKE PICTURES OF LIGHTS WHEN IT HAPPENS LIKE I'M LYING AND I DID EVEN THOUGHT ALL PICTURES ARE TIME STAMP.I CAN'T AFFORD UBER AND CAR NOTE I NEED HELP.THIS HAPPENS ON FREEWAY HIGHWAY SIDE STREET ANYTIME NO WARNING.