NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
457 reportsClear category filter20,000 miles · Jun 18, 2020
EnginePower TrainSteering
ON JUNE 15, 2020, I TURNED LEFT ONTO A CITY STREET AND MY VEHICLE BEGAN MAKING THE WARNING SOUND, THE SAME SOUND WHEN THE SEATBELT ISN'T BUCKLED. A FEW SECONDS LATER WHEN I TURNED RIGHT INTO ANOTHER CITY STREET, THE BATTERY LEVEL WARNING CAME ON, THEN THE ENTIRE DASH LIT UP AND THE VEHICLE QUIT. AFTER A FEW ATTEMPTS TO RESTART,…
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ON JUNE 15, 2020, I TURNED LEFT ONTO A CITY STREET AND MY VEHICLE BEGAN MAKING THE WARNING SOUND, THE SAME SOUND WHEN THE SEATBELT ISN'T BUCKLED. A FEW SECONDS LATER WHEN I TURNED RIGHT INTO ANOTHER CITY STREET, THE BATTERY LEVEL WARNING CAME ON, THEN THE ENTIRE DASH LIT UP AND THE VEHICLE QUIT. AFTER A FEW ATTEMPTS TO RESTART, THE ENGINE CAME BACK ON. THE NEXT DAY AFTER I MADE A LEFT TURN, THE SAME THING OCCURRED, THE BATTERY LEVEL FLASHED ON THE DASH, THEN THE ENTIRE DASH LIT UP AND THE ENGINE SHUT DOWN. I WASN'T ABLE TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. IT TOOK 5 ATTEMPTS BEFORE THE ENGINE WOULD RESTART. ON THE JUNE 18TH SOON AFTER I PULLED OUT OF MY DRIVEWAY ONTO A CITY STREET, THE SAME EVENT OCCURRED, THE DASH LIT UP AND THE ENGINE STOPPED, HOWEVER THIS TIME I WASN'T MAKING A TURN, BUT I HAD SLOWED DOWN BECAUSE ANOTHER VEHICLE COMING IN THE OPPOSITE DIRECTION HAD VEERED CLOSE TO MY SIDE OF THE ROAD.IT TOOK SEVERAL ATTEMPTS TO RESTART THE ENGINE, AND IT SOON CUT OFF AGAIN BEFORE I GOT IT BACK IN THE DRIVEWAY. WHEN THIS OCCURRED, THERE IS NO WAY TO GUIDE THE VEHICLE TO THE SIDE. I WAS VERY FORTUNATE THAT I WASN'T HIT. NOW I AM TOO SCARED TO DRIVE MY VEHICLE. *TR
NHTSA ODI #11329651
300 miles · Jun 18, 2020
EnginePower TrainVehicle Speed Control
FROM THE THAT I DROVE IT OUT OF THE DEALERSHIP I NOTICED THAT APPLYING THE GAS DID NOT GET ME THE INSTANT NEEDED POWER TO GET THIS 6-CYLINDER CAR MOVING. IN NOVEMBER THIS CAR WITH LESS THAT 300 MILES WAS BACK AT THE DEALERSHIP WHEN IT ALSO DEVELOPED A SURGE IN POWER AND A FLUCTUATING ENGINE REVVING... IT SPENT A MONTH AT THE DE…
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FROM THE THAT I DROVE IT OUT OF THE DEALERSHIP I NOTICED THAT APPLYING THE GAS DID NOT GET ME THE INSTANT NEEDED POWER TO GET THIS 6-CYLINDER CAR MOVING. IN NOVEMBER THIS CAR WITH LESS THAT 300 MILES WAS BACK AT THE DEALERSHIP WHEN IT ALSO DEVELOPED A SURGE IN POWER AND A FLUCTUATING ENGINE REVVING... IT SPENT A MONTH AT THE DEALERSHIP BEFORE THEY COULD DETERMINE WHAT THE PROBLEM WAS. THAT PROBLEM MAY HAVE BEEN SOLVED BUT THE ACCELERATION IS STILL A CONCERN OF OURS WHICH WE NEED TO LIVE WITH FOR ANOTHER 2-YEARS WHICH IS THE REMAINDER OF OUR LEASE. *TR
NHTSA ODI #11329541
40,000 miles · Jun 11, 2020
EnginePower Train
CARS STALLS OUT WITHOUT WARNING WHEN SLOWING. THE LAST TIME IT WAS WHEN I WAS MAKING A TURN, ALL OTHER TIMES WERE WHEN I WAS SLOWING APPROACHING A STOP SIGN. WHEN RESTARTING IT TAKES A FEW SECONDS TO TURN OVER IT DOESN'T START RIGHT UP. *TR
NHTSA ODI #11328274
19,800 miles · Jun 7, 2020
Electrical SystemEngine
5 OUT OF THE LAST 6 TIMES WHEN I AM LEAVING THE HOUSE, THE ENGINE SHUTS OFF WHEN I MAKE A LEFT HAND TURN. WHEN I RESTART THE ENGINE SOUNDS LIKE THE BATTERY IS DEAD. IT TAKES A FEW SECONDS, BUT THEN THE ENGINE FINALLY RESTARTS. I ONLY HAVE HAD THIS PROBLEM IN THE MORNING. *JS
NHTSA ODI #11327612
48,000 miles · Jun 2, 2020
Engine
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED CORTLAND CHRYSLER (3878 WEST RD, CORTLAND, NY 13045) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED OF OIL CONSUMPTION IN…
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TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED CORTLAND CHRYSLER (3878 WEST RD, CORTLAND, NY 13045) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED OF OIL CONSUMPTION IN THE ENGINE AND THAT OIL NEEDED TO BE ADDED TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT PROVIDED.
NHTSA ODI #11326982
Mileage unknown · May 18, 2020
EnginePower Train
VEHICLE STALLS WHEN SLOWING DOWN. RESTARTS AFTER SEVERAL TRIES. STALLS WHEN IN MOTION AND SLOWING DOWN. THIS HAS HAPPENED 3 TIMES WITH THE FIRST BEING 5-15-20. *TR
NHTSA ODI #11324931
31,750 miles · Apr 29, 2020
EngineVehicle Speed Control
MY 16 MONTH OLD JEEP TURNS OFF WHILE YOU ARE DRIVING IT. THIS HAS OCCURRED TWICE IN THE PRIOR TWO WEEKS. NO WARNING LIGHTS--THE CAR JUST TURNS OFF COMPLETELY. I HAVE BEEN ADVISED THIS IS DUE TO A DROP IN OIL PRESSURE, BUT THE OIL PRESSURE LIGHT DOESN'T COME ON. THE CAR HAS BEEN MAINTAINED ACCORDING TO THE GUIDELINES WITHI…
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MY 16 MONTH OLD JEEP TURNS OFF WHILE YOU ARE DRIVING IT. THIS HAS OCCURRED TWICE IN THE PRIOR TWO WEEKS. NO WARNING LIGHTS--THE CAR JUST TURNS OFF COMPLETELY. I HAVE BEEN ADVISED THIS IS DUE TO A DROP IN OIL PRESSURE, BUT THE OIL PRESSURE LIGHT DOESN'T COME ON. THE CAR HAS BEEN MAINTAINED ACCORDING TO THE GUIDELINES WITHIN THE MANUAL WHICH STATES TO CHANGE THE OIL WHEN THE ENGINE LIGHT COMES ON AND THAT IT SHOULD NEVER GO BEYOND 10,000 MILES BETWEEN OIL CHANGES. WHEN THE CAR WAS TAKEN TO THE DEALER FOR THE ISSUE WE WERE ADVISED THAT THE REALITY IS THAT THE OIL NEEDS CHANGED EVERY 4,000 MILES AND THIS IS A KNOWN ISSUE AND THAT MORE FREQUENT OIL CHANGES REDUCES THE LIKELIHOOD OF THIS OCCURRING. MY 16 YEAR OLD SON WAS DRIVING THE CAR THE FIRST TIME THIS OCCURRED AND THE SECOND TIME IT WAS ON A 45 MILE AN HOUR ROAD. THIS IS A KNOWN ISSUE AND YET CHRYSLER/JEEP DOES NOTHING TO RESOLVE IT.
NHTSA ODI #11322731
27,000 miles · Apr 17, 2020
Electrical SystemEngineUnknown Or Other
MY CAR HAS TURNED OFF ON ME SEVERAL TIMES SINCE I BOUGHT IT. IT SLOWLY STARTS AND SHUTS OFF WHEN I MAKE A TURN. IT HAS SHUT OFF ON ME UP TO 4 TIMES IN LESS THAN A MILE, WHILE I HAVE MY CHILD IN THE CAR. ALSO IN A BUSY INTERSECTION. I HAVE TAKEN IT BACK TO DEALER SEVERAL TIMES AND THEY SAY IT IS DUE TO LOW OIL AND THEY ADD IT AND…
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MY CAR HAS TURNED OFF ON ME SEVERAL TIMES SINCE I BOUGHT IT. IT SLOWLY STARTS AND SHUTS OFF WHEN I MAKE A TURN. IT HAS SHUT OFF ON ME UP TO 4 TIMES IN LESS THAN A MILE, WHILE I HAVE MY CHILD IN THE CAR. ALSO IN A BUSY INTERSECTION. I HAVE TAKEN IT BACK TO DEALER SEVERAL TIMES AND THEY SAY IT IS DUE TO LOW OIL AND THEY ADD IT AND SEND ME ON MY WAY. THIS ISSUE CONTINUES AND IS A HUGE INCONVENIENCE. 04/10 WAS THE LAST TIME IT HAPPENED, I TOOK IT IN AND THEY CHANGED MY OIL AGAIN. *TR
NHTSA ODI #11321371
2,000 miles · Apr 13, 2020
EngineService BrakesFireInjury
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING CHEMICAL ODOR COMING FROM THE ENGINE AND INTO THE CABIN OF THE VEHICLE THROUGH THE AIR CONDITION VENTS. THE CONTACT STATED THAT THE ODOR SMELLED LIKE BURNING PLASTIC. THE CONTACT BECAME NAUSEOUS FROM THE ODOR. THE VEHICLE WAS TAKEN T…
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TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING CHEMICAL ODOR COMING FROM THE ENGINE AND INTO THE CABIN OF THE VEHICLE THROUGH THE AIR CONDITION VENTS. THE CONTACT STATED THAT THE ODOR SMELLED LIKE BURNING PLASTIC. THE CONTACT BECAME NAUSEOUS FROM THE ODOR. THE VEHICLE WAS TAKEN TO MARINO CHRYSLER/JEEP/DODGE (5133 W IRVING PARK RD, CHICAGO, IL 60641), HOWEVER, THE MECHANIC WAS UNABLE TO REPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THERE WAS A METAL ON METAL SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
NHTSA ODI #11321013
12,000 miles · Apr 2, 2020
EngineUnknown Or Other
EVERY TIME I DON'T GET AN OIL CHANGE RIGHT AWAY, MY CAR WILL STALL IN THE MIDDLE OF THE ROAD AT RANDOM TIMES WITH NO WARNING. I HAVE BEEN WITH MY TWO YOUNG CHILDREN IN THE CAR WHEN THIS HAS HAPPENED SEVERAL TIMES, IT'S EXTREMELY UNSAFE AND I AM SO TIRED OF THIS ISSUE. I'VE SPOKE WITH THE DEALERSHIP AND THEY SAID ALL JEEP CHEROKE…
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EVERY TIME I DON'T GET AN OIL CHANGE RIGHT AWAY, MY CAR WILL STALL IN THE MIDDLE OF THE ROAD AT RANDOM TIMES WITH NO WARNING. I HAVE BEEN WITH MY TWO YOUNG CHILDREN IN THE CAR WHEN THIS HAS HAPPENED SEVERAL TIMES, IT'S EXTREMELY UNSAFE AND I AM SO TIRED OF THIS ISSUE. I'VE SPOKE WITH THE DEALERSHIP AND THEY SAID ALL JEEP CHEROKEE'S ARE LIKE THIS, AS IF IT IS NORMAL. WE ARE LUCKY WE HAVEN'T GOTTEN INTO A CRASH DUE TO THIS. THIS IS JUST RIDICULOUS AND I'M LOOKING INTO DOING A BUY BACK FOR THIS CAR. CAN'T TRUST JEEP NOW.
NHTSA ODI #11320034
Official recalls
11May 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence & remedy
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Apr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Aug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional source detail variants (2)
Steering:rack And Pinion:rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Steering:rack And Pinion:pinion Shaft
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Jun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Consequence & remedy
Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Mar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Consequence & remedy
Consequence: In the event of a crash, the seat may move, increasing the risk of injury.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Dec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Consequence & remedy
Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Oct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
May 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Consequence & remedy
Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗