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2019 Jeep Cherokee

Owner reports · Recalls · Investigations

More warning signs than most Cherokee years

Owner complaints for the 2019 Jeep Cherokee are substantially higher than the model-year median of 113.

About this comparison →

When problems were reported

Mileage at the reported incident

750 reports with mileage · 888 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 800 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 457 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 340 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports19 fire reports22 injury reports

Electrical System complaints

340 reports
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Mileage unknown · Jul 17, 2019
Electrical System

2019 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO ILLUMINATED AUTO STOP START LIGHT. *LD THE CONSUMER STATED THE DEALER ADVISED NOT TO RUN THE A/C ON HIGH DUE TO THE BATTERY NOT HAVING ENOUGH VOLTAGE. *JS

NHTSA ODI #11233354

16,500 miles · Jul 2, 2019
Electrical SystemElectronic Stability Control (esc)

ELECTRICAL ISSUES. THE STOP/START AND STABILITY CONTROL GO OUT WHILE DRIVING. SEEMS TO BE RANDOM. THIS HAPPENS WHILE DRIVING. DEALERSHIP SAYS NOTHING IS WRONG. I'VE CAPTURED DATES AND TIMES THIS HAS HAPPENED AND IT'S FREQUENT - SEVERAL TIMES A WEEK. ONE TIME I LOST POWER STEERING AND SPEEDOMETER. DEALERSHIP SAID 24 CODES WENT OF…

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ELECTRICAL ISSUES. THE STOP/START AND STABILITY CONTROL GO OUT WHILE DRIVING. SEEMS TO BE RANDOM. THIS HAPPENS WHILE DRIVING. DEALERSHIP SAYS NOTHING IS WRONG. I'VE CAPTURED DATES AND TIMES THIS HAS HAPPENED AND IT'S FREQUENT - SEVERAL TIMES A WEEK. ONE TIME I LOST POWER STEERING AND SPEEDOMETER. DEALERSHIP SAID 24 CODES WENT OFF. COULDN'T T FIND PROBLEM. REBOOTED COMPUTER AND SAID THAT IT WAS FINE. IT ISN'T FINE.

NHTSA ODI #11229106

25,000 miles · Jun 20, 2019
Electrical System

THE PAST FIVE DAYS, EVERY TIME I TURN LEFT OR RIGHT MY "LOW OIL PRESSURE LIGHT" COMES ON. I KEEP UP WITH MY OIL. WHEN I START MY VEHICLE AND DRIVE ABOUT A MILE, MY START/STOP WILL STOP THE VEHICLE AND MY BATTERY LIGHT WILL TURN ON WHEN MY BATTERIES LIFE IS AT 14.2 V. THE VOLTAGE OF MY BATTERY HAS BEEN MOVING BACK AND FORTH BETWE…

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THE PAST FIVE DAYS, EVERY TIME I TURN LEFT OR RIGHT MY "LOW OIL PRESSURE LIGHT" COMES ON. I KEEP UP WITH MY OIL. WHEN I START MY VEHICLE AND DRIVE ABOUT A MILE, MY START/STOP WILL STOP THE VEHICLE AND MY BATTERY LIGHT WILL TURN ON WHEN MY BATTERIES LIFE IS AT 14.2 V. THE VOLTAGE OF MY BATTERY HAS BEEN MOVING BACK AND FORTH BETWEEN 13-14.2 IT WILL NOT GO ANY HIGHER OR ANY LOWER. MY CAR SHOULD NOT BE COMPLETELY SHUTTING OFF WHEN I'M DRIVING IT. AFTER MY BATTERY LIGHT POPS UP, A MESSAGE ON MY VEHICLE WILL SAY PUT YOUR VEHICLE IN PARK AND ONCE I DO I TURN MY VEHICLE OFF AND TRY TO START IT AND IT WON'T. AFTER THE THIRD TIME OF TRYING TO RESTART IT IT HESITATES BUT DOES START.

NHTSA ODI #11221473

Mileage unknown · Jun 19, 2019
Electrical SystemEngineVehicle Speed Control

EVERYTHING DOWN TO THE ENGINE HAS BEEN REPLACED AND STILL HAVING PROBLEMS WITH THE IDLE BEING HIGH SITTING OR MOVING, USUALLY A VERY QUITE VEHICLE IS NOW LOUD, SMELLS LIKE GAS IS LEAKING, AUTO SHUT OFF WORKS SOMETIMES, THE UNLOCK BUTTON ON THE HANDLE MOST TIMES WON'T UNLOCK, WHEN THERE'S NO ONE IN THE JEEP AND THE BUTTON IS PUSH…

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EVERYTHING DOWN TO THE ENGINE HAS BEEN REPLACED AND STILL HAVING PROBLEMS WITH THE IDLE BEING HIGH SITTING OR MOVING, USUALLY A VERY QUITE VEHICLE IS NOW LOUD, SMELLS LIKE GAS IS LEAKING, AUTO SHUT OFF WORKS SOMETIMES, THE UNLOCK BUTTON ON THE HANDLE MOST TIMES WON'T UNLOCK, WHEN THERE'S NO ONE IN THE JEEP AND THE BUTTON IS PUSHED ON THE HANDLE IT SAYS TO PUSH BREAK TO START THE VEHICLE WHILE STILL TRYING TO UNLOCK THE DOORS AND OUTSIDE OF THE VEHICLE, HESITATES TO TAKE OFF AT TIMES WHILE PULLING OUT FROM A STOP SIGN OR TO PASS SOMEONE

NHTSA ODI #11221263

Mileage unknown · Jun 16, 2019
Electrical SystemService BrakesUnknown Or Other

WEN INTO ARBITRATION WITH DOCUMENTAITON OF 8 TRIPS TO DEALER TO FIND PROBLEM THEY TOLD US THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM SSSEE RECALL #UA9/NHTSA 18V-739. .AFTER THE ARBITRATION CKHRYSLER REP STATED THAT THE VEHICLE WAS NOT UNSAFE.I BELIEVE OTHER PEOPLE ARE DEALING WITH THIS SAME PROBLEM. I CAN MAIL COOPIES OF WORK …

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WEN INTO ARBITRATION WITH DOCUMENTAITON OF 8 TRIPS TO DEALER TO FIND PROBLEM THEY TOLD US THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM SSSEE RECALL #UA9/NHTSA 18V-739. .AFTER THE ARBITRATION CKHRYSLER REP STATED THAT THE VEHICLE WAS NOT UNSAFE.I BELIEVE OTHER PEOPLE ARE DEALING WITH THIS SAME PROBLEM. I CAN MAIL COOPIES OF WORK ORDERS AND AND JUCGEMENT FROM NCDS .PLEAS SEND MAILING INFO.

NHTSA ODI #11220437

4,600 miles · Jun 10, 2019
Electrical SystemEngineUnknown Or Other

ON 6/8/2019, I PULLED THROUGH MY GATE, LEFT THE VEHICLE IN PARK TO CLOSE THE GATE WHICH TAKES A FEW SECONDS. MY VEHICLE COMPLETELY SHUT DOWN. RESTARTED, AC WAS OFF, AUDIO ALSO OFF. DROVE FOR ABOUT 35 MILES, MADE 2 STOPS, ALL OK. NEXT LEG OF TRIP APPROX 20 MILES, COMING INTO ANOTHER TOWN AND APPROACHING TRAFFIC LIGHT. AT THE LIGH…

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ON 6/8/2019, I PULLED THROUGH MY GATE, LEFT THE VEHICLE IN PARK TO CLOSE THE GATE WHICH TAKES A FEW SECONDS. MY VEHICLE COMPLETELY SHUT DOWN. RESTARTED, AC WAS OFF, AUDIO ALSO OFF. DROVE FOR ABOUT 35 MILES, MADE 2 STOPS, ALL OK. NEXT LEG OF TRIP APPROX 20 MILES, COMING INTO ANOTHER TOWN AND APPROACHING TRAFFIC LIGHT. AT THE LIGHT AS I STOPPED, THE VEHICLE AGAIN SHUT DOWN IN DRIVE AT THE STOP LIGHT IN CONSIDERABLE AMOUNT OF TRAFFIC. THIS WAS NOT THE AUTO STOP/START, IT SHUT DOWN AGAIN. HAD TO PUT IN PARK, IT DID RESTART, AND AGAIN, AC OFF, AUDIO OFF. PROCEEDED TO MY NEXT STOP WHERE THE VEHICLE TRIED TO SHUT DOWN AS I PULLED INTO PARKING SPOT, I WAS ABLE TO COMPLETE PARKING. UPON RETURNING TO THE VEHICLE, IT STARTED, BUT NOW HAVE BACK UP CAMERA FAILURE WHICH HAS NOT WORKED SINCE THAT EPISODE. THIS WAS TERRIBLY DANGEROUS AS I WAS IN A LOT OF TRAFFIC AND WAS HELPLESS UNTIL I GOT IT TO RESTART.

NHTSA ODI #11219099

8,500 miles · Jun 3, 2019
Electrical SystemEngine

VEHICLE RANDOMLY STALLED WHILE DRIVING. HAD OIL CHANGED BY DEALER VERY RECENTLY. UNKNOWN CAUSE. BASED ON RECALLS FOR RELATED VEHICLES, POSSIBLY CAUSED BY FAULTY TRANSMISSION OR ELECTRICAL SYSTEM. OCCURRED AFTER STOPPING AT A STOP SIGN, AND THEN ACCELERATING UP TO 45 MPH ON A BUSY ROAD. SHORTLY AFTER ACCELERATING, THE TOUCHSCREE…

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VEHICLE RANDOMLY STALLED WHILE DRIVING. HAD OIL CHANGED BY DEALER VERY RECENTLY. UNKNOWN CAUSE. BASED ON RECALLS FOR RELATED VEHICLES, POSSIBLY CAUSED BY FAULTY TRANSMISSION OR ELECTRICAL SYSTEM. OCCURRED AFTER STOPPING AT A STOP SIGN, AND THEN ACCELERATING UP TO 45 MPH ON A BUSY ROAD. SHORTLY AFTER ACCELERATING, THE TOUCHSCREEN WENT OUT, THE VEHICLE STALLED, AND THE BATTERY LIGHT CAME ON. WAS LUCKILY ABLE TO PULL OFF ON A SMALL AREA AT THE SIDE OF THE ROAD TO LET OTHER CARS PASS. WAS ONLY ABLE TO GET GOING AGAIN AFTER TURNING OFF THE ENGINE AND RESTARTING IT.

NHTSA ODI #11217653

450 miles · May 29, 2019
Electrical System

THE RADIO OPERATES ERRATICALLY AND WILL BOUNCE FROM ONE MODE TO ANOTHER. THE AUDIO WILL GO IN AND OUT AS WELL AS THE AIR AND HEAT. THE SCREEN GOES BACK AND FORTH BETWEEN RADIO, CONTROLS, NAVIGATION, CLIMATE, APPS, AND MEDIA UNCONTROLLABLY WITHOUT ANY PROMPTING FROM THE DRIVER OR PASSENGER. THE VEHICLE WAS IN MOTION EACH TIME IT …

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THE RADIO OPERATES ERRATICALLY AND WILL BOUNCE FROM ONE MODE TO ANOTHER. THE AUDIO WILL GO IN AND OUT AS WELL AS THE AIR AND HEAT. THE SCREEN GOES BACK AND FORTH BETWEEN RADIO, CONTROLS, NAVIGATION, CLIMATE, APPS, AND MEDIA UNCONTROLLABLY WITHOUT ANY PROMPTING FROM THE DRIVER OR PASSENGER. THE VEHICLE WAS IN MOTION EACH TIME IT ACTED ERRATICALLY CAUSING MAJOR DISTRACTION AND DISRUPTION TO THE DRIVER. THIS HAPPENED ON CITY STREETS, HIGHWAYS, WHILE TURNING, AND WHILE PARKED WITH THE CAR ON. WHEN BROUGHT TO AN AUTHORIZED DEALER THEY SAID THAT THERE WAS NO PROBLEM AND THAT NOTHING COULD BE FIXED.

NHTSA ODI #11210745

3,150 miles · May 24, 2019
Electrical SystemFuel/propulsion System

AS I HAVE ONLY HAD THE CAR 3 DAYS, I CAN'T SAY WHAT IT 'USED TO' DRIVE LIKE. BUT MORE THAN A FEW TIMES, I HAVE BEEN TRYING TO ACCELERATE FROM A STOP, AND THE VEHICLE HESITATES FOR A MOMENT. SOMETIMES I HAVE BEEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, OR CROSS A BUSY HIGHWAY. FORTUNATELY, I HAVEN'T BEEN IN ANY CLOSE CALLS YET…

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AS I HAVE ONLY HAD THE CAR 3 DAYS, I CAN'T SAY WHAT IT 'USED TO' DRIVE LIKE. BUT MORE THAN A FEW TIMES, I HAVE BEEN TRYING TO ACCELERATE FROM A STOP, AND THE VEHICLE HESITATES FOR A MOMENT. SOMETIMES I HAVE BEEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, OR CROSS A BUSY HIGHWAY. FORTUNATELY, I HAVEN'T BEEN IN ANY CLOSE CALLS YET, BUT I CAN DEFINITELY SEE HOW AN ACCIDENT COULD OCCUR, IF YOU PUSH ON THE GAS TO MAKE A TURN AND YOUR CAR ACCELERATES REALLY SLOWLY FOR THE FIRST 2 SECONDS. I WILL BE TAKING MY VEHICLE TO THE DEALERSHIP ON MONDAY TO SEE WHAT CAN BE DONE ABOUT IT.

NHTSA ODI #11209813

15,600 miles · May 22, 2019
Electrical System

WHILE RIDING THE AIR CONDITIONER WILL START BLOWING HOT AIR FOR ABOUT 45 SECONDS AND THEN START BACK BLOWING COOL AGAIN.

NHTSA ODI #11209327

Official recalls

11

26V290000 · Power Train

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence & remedy

Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

25V011000 · Power Train

Apr 29, 2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

19V637000 · Steering:rack And Pinion:pinion Shaft; Steering:rack And Pinion:rack

Aug 29, 2019

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence & remedy

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Additional source detail variants (2)

Steering:rack And Pinion:rack

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Steering:rack And Pinion:pinion Shaft

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

19V449000 · Air Bags

Jun 13, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Consequence & remedy

Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

19V248000 · Seats

Mar 28, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Consequence & remedy

Consequence: In the event of a crash, the seat may move, increasing the risk of injury.

Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

18V917000 · Electrical System: Instrument Cluster/panel

Dec 20, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Consequence & remedy

Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

18V739000 · Power Train:automatic Transmission

Oct 19, 2018

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

18V523000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence & remedy

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V492000 · Power Train:automatic Transmission

Jul 26, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Consequence & remedy

Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

18V344000 · Engine And Engine Cooling:engine

May 25, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Consequence & remedy

Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.