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2018 Jeep Cherokee

Owner reports · Recalls · Investigations

More warning signs than most Cherokee years

Owner complaints for the 2018 Jeep Cherokee are substantially higher than the model-year median of 113.

About this comparison →

When problems were reported

Mileage at the reported incident

359 reports with mileage · 324 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 292 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 190 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 155 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports5 fire reports3 injury reports

Unknown Or Other complaints

173 reports
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40,029 miles · Oct 17, 2019
Electrical SystemElectronic Stability Control (esc)Unknown Or Other

WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I W…

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WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I WAS INFORMED THIS IS AN ONGOING ISSUE WITH MOST JEEPS IN THE LAST FEW YEARS AND NO RECALL HAS YET BEEN MADE, I HAVE ONLY OWNED THIS VEHICLE FOR 7 MONTHS AND AM VERY DISAPPOINTED THUS FAR. THIS BEING AN ONGOING ISSUE THAT JEEP IS AWARE OF I FEEL THAT SOME ACTION SHOULD BE MADE FOR THE CUSTOMER. I AM A LOYAL JEEP CUSTOMER BUT AFTER THIS ISSUE NOT BEING RESOLVED FOR YEARS I MAY NOT CONTINUE TO BE A LOYAL CUSTOMER AND GO ELSEWHERE TO PURCHASE MY NEXT VEHICLE. THIS FIRST OCCURRED ON SEPTEMBER 25,2019 AND HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE.

NHTSA ODI #11269119

13,300 miles · Oct 13, 2019
Unknown Or Other

I HAVE A LITTLE OVER 13300 MILES ON MY JEEP AS I WENT TO PARK MY CAR I NOTICED THE SERVICE SHIFTER LIGHT WAS ON AS WELL AS PARK, REVERSE, NEUTRAL, AND DRIVE WERE ALL LIT UP ON THE SHIFTER WHEN I LOOKED THIS UP ON GOOGLE THERE WHERE A NUMBER OF COMPLAINS MY JEEP IS STILL BRAND NEW I SHOULD NOT BE HAVING THIS PROBLEM! I DID NOT TU…

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I HAVE A LITTLE OVER 13300 MILES ON MY JEEP AS I WENT TO PARK MY CAR I NOTICED THE SERVICE SHIFTER LIGHT WAS ON AS WELL AS PARK, REVERSE, NEUTRAL, AND DRIVE WERE ALL LIT UP ON THE SHIFTER WHEN I LOOKED THIS UP ON GOOGLE THERE WHERE A NUMBER OF COMPLAINS MY JEEP IS STILL BRAND NEW I SHOULD NOT BE HAVING THIS PROBLEM! I DID NOT TURN IT BACK ON TO SEE IF IT WENT AWAY I PLAN ON TAKING IT TO A DEALERSHIP FIRST THING IN THE MORNING. I ALSO BOUGHT IT WHEN IT ONLY HAD 5 MILES ON IT NO REASON AT ALL FOR THIS TO HAPPEN THEREFORE SHOULD BE A RECALL!

NHTSA ODI #11268230

48,000 miles · Sep 24, 2019
Electrical SystemUnknown Or OtherVehicle Speed Control

SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.

NHTSA ODI #11257668

26,000 miles · Sep 18, 2019
Unknown Or Other

THE SERVICE SHIFTER LIGHT KEEPS COMING ON.

NHTSA ODI #11256520

38,500 miles · Aug 20, 2019
Unknown Or Other

"SERVICE SHIFTER" LIGHT POPS UP ON SCREEN AND THE P,R,N,D ALL LIGHT UP AT ONCE WHILE DRIVING.

NHTSA ODI #11245156

40,425 miles · Aug 19, 2019
Unknown Or Other

LOW PRESSURE OIL LIGHT COMES ON WHEN TURNING. ONCE THE CAR DID NOT START, I HAD TO GET IT TOWED, TO FIND OUT THE CAR WAS OUT OF OIL, THOUGH THE DISPLAY READ LOW OIL PRESSURE IS AT 53%. I GOT AN OIL CHANGE AND A LITTLE OVER A MONTH, THE LIGHT STARTED TO COME BACK ON.

NHTSA ODI #11244987

35,306 miles · Aug 18, 2019
Unknown Or Other

I WAS DRIVING DOWN THE ROAD WHEN MY 2018 JEEP CHEROKEE SUDDENLY STALLED WITHOUT WARNING SHUTTING ALL SYSTEMS DOWN. I WAS STUCK IN THE MIDDLE OF MY LANE WITH KNOW MEANS OF MOVING MY VEHICLE TO A SAFE AREA. I CALLED TRIPLE A AND WAITED 1.5 HOURS IN THE MIDDLE OF THE ROAD FOR A WRECKER. APPARENTLY MY VEHICLE WAS LOW ON OIL SO IT…

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I WAS DRIVING DOWN THE ROAD WHEN MY 2018 JEEP CHEROKEE SUDDENLY STALLED WITHOUT WARNING SHUTTING ALL SYSTEMS DOWN. I WAS STUCK IN THE MIDDLE OF MY LANE WITH KNOW MEANS OF MOVING MY VEHICLE TO A SAFE AREA. I CALLED TRIPLE A AND WAITED 1.5 HOURS IN THE MIDDLE OF THE ROAD FOR A WRECKER. APPARENTLY MY VEHICLE WAS LOW ON OIL SO IT SHUTDOWN. HOWEVER I WAS NOT DUE FOR AN OIL CHANGE AND MY OIL LIFE WAS AT 13%. MY VEHICLE WARNING LIGHTS DID NOT ALERT ME THAT I WAS LOW ON OIL. I MADE A COMPLAINT TO MY SERVICE PERSON AT CHARLIE'S IN AUGUSTA MAINE SEVERAL MONTHS AGO WHEN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AT 8000 MILES AND IT WAS 2 QUARTS LOW. THEY TOLD ME IT'S COMMON FOR A VEHICLE TO USE THAT MUCH OIL BETWEEN OIL CHANGES. THEY DID AN OIL CCONSUMPTION TEST AND SAID IT WAS NORMAL. JEEP SAYS YOU CAN USE A QUART EVERY 800 MILES. THAT IS 7.5 QUARTS BETWEEN OIL CHANGES IN A NEW VEHICLE. UNACCEPTABLE AND NOT SAFE FOR A VEHICLE TO SHUTDOWN DRIVING DOWN THE ROAD WITHOUT ANY WARNING. CONSUMER STATED THIS IS THE FIRST TIME IT HAS STALLED DUE TO LOW OIL PRESSURE. HOWEVER A FEW OIL CHANGES AGO CHARLIES DID AN OIL CHANGE AND TOLD ME MY OIL LEVELS WERE LOW. I THOUGHT THIS UNUSUAL AND THEY DID AN OIL CONSUMPTION TEST WITH NO FINDINGS. AT THIS TIME THEY DID NOT TELL ME THERE WAS AN OIL CONSUMPTION SERVICE BULLETIN ON THIS VEHICLE. *JB

NHTSA ODI #11244811

44,000 miles · Aug 8, 2019
Electrical SystemUnknown Or Other

SERVICE SHIFTER MESSAGE KEEPS APPEARING ON THE DASH AND ALL OF THE LIGHTS ON THE SHIFTER WILL TURN RED. HAS BEEN HAPPENING AT LEAST ONCE A DAY (SOMETIMES 4-5 TIMES) AND TYPICALLY HAPPENS WHEN I HIT A BUMP (NO MATTER HOW SMALL OR BIG). IT CAN ALSO SOMETIMES HAPPEN WHEN YOU TAP THE SIDE OF THE CONSOLE. FORUMS ONLINE SUGGEST T…

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SERVICE SHIFTER MESSAGE KEEPS APPEARING ON THE DASH AND ALL OF THE LIGHTS ON THE SHIFTER WILL TURN RED. HAS BEEN HAPPENING AT LEAST ONCE A DAY (SOMETIMES 4-5 TIMES) AND TYPICALLY HAPPENS WHEN I HIT A BUMP (NO MATTER HOW SMALL OR BIG). IT CAN ALSO SOMETIMES HAPPEN WHEN YOU TAP THE SIDE OF THE CONSOLE. FORUMS ONLINE SUGGEST THAT THE ISSUE IS HAPPENING BECAUSE THE WIRES FROM THE SHIFTER KEEP BUMPING INTO CATALYTIC CONVERTER AND SHORTING (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). I AM STILL ABLE TO DRIVE THE CAR WHEN IT HAPPENS, BUT IT IS INCREDIBLY ANNOYING BECAUSE I CANNOT SEE ANYTHING ON THE DASHBOARD.

NHTSA ODI #11242498

22,500 miles · Aug 6, 2019
Unknown Or Other

7/12/19 - WHILE DRIVING ON THE INTERSTATE, MY JEEP SIGNALED A WARNING NOISE - WITH NO DIGITIZED WARNING AND THE D LIGHTS WERE ILLUMINATED ON MY GEAR SHIFT - THIS DISABLED MY VEHICLE. I HAD TO PULL TO THE SIDE OF THE ROAD - TURNED OFF THE VEHICLE - TURNED IT BACK ON AND CONTINUED DRIVING. 8/06/19 - I STARTED MY VEHICLE TO LEAVE …

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7/12/19 - WHILE DRIVING ON THE INTERSTATE, MY JEEP SIGNALED A WARNING NOISE - WITH NO DIGITIZED WARNING AND THE D LIGHTS WERE ILLUMINATED ON MY GEAR SHIFT - THIS DISABLED MY VEHICLE. I HAD TO PULL TO THE SIDE OF THE ROAD - TURNED OFF THE VEHICLE - TURNED IT BACK ON AND CONTINUED DRIVING. 8/06/19 - I STARTED MY VEHICLE TO LEAVE FOR WORK AND THE SERVICE SHIFTER WARNING CAME ON MY DISPLAY AND ALL OF MY GEAR SHIFT LIGHTS (PRND) WERE ILLUMINATED. I PURCHASED THIS VEHICLE 3/2018 BRAND NEW - IT HAS UNDER 23K MILES.

NHTSA ODI #11241953

25,000 miles · Jul 20, 2019
Electrical SystemUnknown Or Other

WHILE I WAS DRIVING ON A CITY STREET TO GET TO THE HIGHWAY ALMOST 5 HOURS AWAY FROM MY HOUSE MY DASH SCREEN POPPED UP WITH A WARNING SAYING THAT MY SHIFTER NEEDED SERVICED... WHEN I LOOKED AT THE GEAR SHIFTER ALL OF THE LIGHTS WERE LIT UP(P,R,N&D)...I FREAKED OUT AND PULLED OFF AT A GAS STATION PUT IT IN PARK TURNED OFF THE IGNI…

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WHILE I WAS DRIVING ON A CITY STREET TO GET TO THE HIGHWAY ALMOST 5 HOURS AWAY FROM MY HOUSE MY DASH SCREEN POPPED UP WITH A WARNING SAYING THAT MY SHIFTER NEEDED SERVICED... WHEN I LOOKED AT THE GEAR SHIFTER ALL OF THE LIGHTS WERE LIT UP(P,R,N&D)...I FREAKED OUT AND PULLED OFF AT A GAS STATION PUT IT IN PARK TURNED OFF THE IGNITION AND WAITED A MINUTE... WHEN I STARTED THE CAR BACK UP ALL OF THE LIGHTS SHUT OFF AND IT WAS FINE... I HAVE NO IDEA WHAT CAUSED IT TO HAPPEN IT LITERALLY HAPPENED OUT OF NOWHERE...

NHTSA ODI #11233608

Official recalls

7

25V011000 · Power Train

Apr 29, 2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V494000 · Power Train:axle Assembly:axle Shaft

Jul 26, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

Consequence & remedy

Consequence: If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

18V282000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.

17V670000 · Engine And Engine Cooling:engine

Oct 24, 2017

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

Consequence & remedy

Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.

17V543000 · Equipment:other:labels; Wheels:rim

Aug 31, 2017

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Additional source detail variants (2)

Equipment:other:labels

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Wheels:rim

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.