1998 Jaguar XJ8

TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE TRAVELING 70 MPH THE CONTACT RELEASED HIS FOOT OFF OF THE ACCELERATOR PEDAL AND NOTICED THAT THE VEHICLE HAD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED AND 2 YEARS PRIOR THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE MILEAGE WAS 62000 AND THE CURRENT MILEAGE WAS 68000.

TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT RECEIVED A MANUFACTURER NOTIFICATION REGARDING SERVICE ACTION NUMBER S514 (CLOSED THROTTLE OPERATION). THE MANUFACTURER PROVIDED A NO CHARGE REMEDY UNDER THE CUSTOMER SATISFACTION PROGRAM. THE LETTER WAS RECEIVED APPROXIMATELY ONE YEAR AGO. THE AUTHORIZED DEALER WAS NOTIFIED IN JANUARY 2010 FOR THE SERVICE REPAIR. HOWEVER, THE SERVICE ACTION NUMBER S514 EXPIRATION DATE WAS DECEMBER 30, 2009. THE CONTACT WAS DISPLEASED TO KNOW THE EXPIRATION DATE WAS NOT DISCLOSED ON THE NOTIFICATION LETTER. THE FAILURE MILEAGE WAS UNKNOWN.

OVER THE PAST SIX (6) MONTHS, THE VEHICLE HAS STALLED ON THE HIGHWAY APPROXIMATELY 4 TIMES. HAD TO DRIFT ONTO THE SHOULDER, PUT VEHICLE IN PARK TO START CAR AGAIN. THAT IS A VERY DANGEROUS SITUATION TO BE ON AN INTERSTATE TRAVELING AT A SPEED OF 50 AND ABOVE HAVING TO DRIFT ACROSS LANES WITH ABSOLUTELY NO POWER. AS OF THIS PAST WEEKEND, I STARTED THE CAR, THE AIRBAG LIGHT WOULD NOT GO OFF. THE NEXT DAY, THE CAR WAS MAKING A HORRIBLE NOISE AND ONCE AGAIN THE AIRBAG LIGHT WAS ON. THE NOISE SOUNDED AS IF SOMETHING WAS LOOSE UNDERNEATH THE HOOD. THE CAR SOUNDED SO HORRIBLE, I HAD IT TOWED VERSUS DRIVING IT TO THE SHOP. I GOT THE BAD NEWS THAT THE ENGINE HAS NO COMPRESSION AND NEEDS TO BE REPLACED. THE MECHANIC HAS NO IDEA WHAT WENT CAUSED THIS. I WILL HAVE TO GET ANOTHER ENGINE OR LET THE MECHANIC BREAK THE CURRENT ENGINE DOWN TO SEE WHAT PARTS CAN BE RE-USED. I READ ON ANOTHER WEBSITE THAT A FEW PEOPLE HAD TO HAVE ENGINES REPLACED ON THE 1998 JAGUARS FOR NO APPARENT CAUSE. THIS IS RIDICULOUS AND NO FAULT OF MINE. I HAVE KEPT UP THE MAINTENANCE. I FOUND THIS LINK WHICH SUGGESTS POSSIBLE ENGINE FAILURE CAUSES HTTP://WWW.JAGSERVICE.NET/JAGUAR_V8_SECONDARY_TENSIONERS.HTM. *NM

DT: CONTACT STATES WHILE DRIVING HER VEHICLE ON THE EXPRESS WAY APPROXIMATELY 75 MPH VEHICLE COMPLETELY SHUT DOWN. THERE HAS BEEN A RECALL ISSUED ON THE THROTTLE BODY. THIS WAS REPLACED. THE CONTACT WAS STILL HAVING PROBLEMS, THE THROTTLE BODY HAS BEEN REPLACED 4 TIMES. THE SERVICE DEALER STATED THERE WA SLOW CYLINDER COMPRESSION, AND THAT THE ENGINE NEEDED TO BE REPLACED. ANOTHER MECHANIC STATED THAT THE THROTTLE BODY WAS STILL THE PROBLEM.*AK

RECALL REMEDY FAILED. AFTER THE RECALL FOR THE THROTTLE WAS PERFORMED THE RECALL DEFECT HAPPENED AGAIN. *AK RECALL CAMPAIGN# 98V022000. JAGUAR STATED THAT THE THEY WERE NOT RESPONSIBLE FOR ANY FURTHER CORRECTIVE ACTION. THE VEHICLE CONTINUED TO STALL. (MORE FREQUENTLY) IN OTHER ATTEMPTS TO REMEDY THE STALLING PROBLEM, THE DEALER WOULD REPROGRAM THE ECM (ELECTRONIC CONTROL MODULE) AND SUGGESTED THAT THE VEHICLE WAS FINE. THE SOFTWARE FIX RECOMMENDED BY JAGUAR HAD NOT CORRECTED THE PROBLEM. THE CONSUMER ALSO STATED THAT A CHIRPING NOISE WOULD OCCUR UPON DECELERATION. THE FRONT BRAKE SHROUD WAS ADJUSTED. JAGUAR INVESTIGATED AND CHANGED AN IDLER PULLEY AND THE SERPENTINE BELT BUT THE CHIRPING NOISE WAS STILL PRESENT. THE PROBLEM WAS DIAGNOSED AS A BAD DIFFERENTIAL AT 80K MILES. *SC *JB