NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
90 reports36,000 miles · Jan 4, 2012
Engine And Engine Cooling
CAR STALLS UPON A "WARM" START. MAY REQUIRE 2 ATTEMPTS FOR THE CAR TO STAY RUNNING. TOOK IT TO THE DEALERSHIP 3 TIMES AND BECAUSE THE PROBLEM IS INTERMITTENT, THEY WERE UNABLE TO REPLICATE THE PROBLEM. I WAS TOLD BY THE DEALERSHIP THAT JAGUAR NORTH AMERICA IS AWARE OF THE PROBLEM BUT THERE IS NO FIX AVAILABLE AT THIS TIME. *T…
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CAR STALLS UPON A "WARM" START. MAY REQUIRE 2 ATTEMPTS FOR THE CAR TO STAY RUNNING. TOOK IT TO THE DEALERSHIP 3 TIMES AND BECAUSE THE PROBLEM IS INTERMITTENT, THEY WERE UNABLE TO REPLICATE THE PROBLEM. I WAS TOLD BY THE DEALERSHIP THAT JAGUAR NORTH AMERICA IS AWARE OF THE PROBLEM BUT THERE IS NO FIX AVAILABLE AT THIS TIME. *TR
NHTSA ODI #10442369
34,900 miles · Dec 11, 2011
Electrical SystemPower TrainVehicle Speed Control
I WAS DRIVING IN A PARKING LOT AND CAME TO A STOP BUT THE CAR THEN ACCELERATED AND I HAD BRAKE HARD TO HOLD THE CAR BACK. I PUT THE CAR INTO PARK. WHEN I ATTEMPTED TO PUT THE CAR INTO GEAR AGAIN, I COULD NOT MOVE THE SHIFTER. I TURNED THE CAR OFF AND RESTARTED IT, AND THE CAR RAN FINE THE REST OF THE EVENING. THE NEXT DAY, I …
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I WAS DRIVING IN A PARKING LOT AND CAME TO A STOP BUT THE CAR THEN ACCELERATED AND I HAD BRAKE HARD TO HOLD THE CAR BACK. I PUT THE CAR INTO PARK. WHEN I ATTEMPTED TO PUT THE CAR INTO GEAR AGAIN, I COULD NOT MOVE THE SHIFTER. I TURNED THE CAR OFF AND RESTARTED IT, AND THE CAR RAN FINE THE REST OF THE EVENING. THE NEXT DAY, I WAS AGAIN IN A PARKING LOT AND AS I TRY TO PARK, THE ENGINE ACCELERATES WILDLY. I WAS ABLE TO HOLD THE CAR WITH THE BRAKES AND PUT IT INTO PARK. ONCE IN PARK, THE ENGINE CONTINUED TO REV. THE SHIFTER WAS NOW STUCK. I TAPPED THE SHIFTER AND THAT ALLOWED ME TO SHIFT THE CAR AND THE ENGINE WENT TO NORMAL OPERATION. AS OF 12/11, THE PROBLEM HAS NOT HAPPENED AGAIN. I WILL BE TAKING THE CAR TO MY DEALER FOR DIAGNOSIS. *TR
NHTSA ODI #10439312
37,000 miles · Nov 7, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSTIC THAT WAS UNABLE TO L…
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TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSTIC THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER REPLACED THE GEAR SHIFT AND THE TRANSMISSION CONTROL SENSOR. THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO STALL. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT TO TAKE TO VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10434433
61,000 miles · Aug 19, 2011
Power Train
THE TRANSMISSION LOCKED INTO NEUTRAL AND COULD NOT BE MOVED INTO ANY OTHER GEAR. AN INTERNET SEARCH WILL SHOW THAT THIS HAPPENS OFTEN WITH THE 2009 JAGUAR XF. *TR
NHTSA ODI #10420746
17,800 miles · Jul 3, 2011
Power Train
ON THE NIGHT OF JULY 2ND. 2011, I STOPPED MY 2009 JAGUAR XF IN A PARKING LOT. I WAS UNABLE TO TURN THE GEAR DIAL SELECTOR FROM S (SPORTS) AND NOTICED A WARNING WHICH SAID GEARBOX FAULT. I TURNED OFF THE ENGINE AND APPLIED THE PARKING BRAKE. I WAS UNABLE TO RESTART THE CAR AS THE TRANSMISSION WAS STILL ENGAGED. I WAS UNABLE T…
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ON THE NIGHT OF JULY 2ND. 2011, I STOPPED MY 2009 JAGUAR XF IN A PARKING LOT. I WAS UNABLE TO TURN THE GEAR DIAL SELECTOR FROM S (SPORTS) AND NOTICED A WARNING WHICH SAID GEARBOX FAULT. I TURNED OFF THE ENGINE AND APPLIED THE PARKING BRAKE. I WAS UNABLE TO RESTART THE CAR AS THE TRANSMISSION WAS STILL ENGAGED. I WAS UNABLE TO USE THE INTERNET ON MY CELL PHONE BUT CALLED A FRIEND WHO GOOGLED THE PROBLEM AND TOLD ME TO WAIT A WHILE. I DID THIS AND WAS ABLE TO OPERATE THE GEAR SELECTOR DIAL AND CONTINUE THE 30 MILES TO MY HOME. ON PARKING AT MY HOME THE SAME THING HAPPENED AND I WAS UNABLE TO DISENGAGE THE TRANSMISSION SELECTOR DIAL. ON EXITING THE CAR A WARNING SIGN INDICATED THAT THE TRANSMISSION WAS STILL ENGAGED. I TURNED OFF THE ENGINE AND WAITED AND WAS AGAIN ABLE TO DISENGAGE THE TRANSMISSION. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE AND COULD HAVE SIGNIFICANT CONSEQUENCES IF THE TRANSMISSION GOT STUCK IN REVERSE WHEN IN A BUSY PARKING LOT OR ON A BUSY ROAD. I HAVE HAD OTHER PROBLEMS RELATED TO POWER DRAINAGE ON THIS VEHICLE WHICH RENDERED IT UNABLE TO BE OPENED OR START. I NO LONGER TRUST THIS CAR UNTIL THE ITEM IS FIXED AND SINCE THIS IS A JULY 4TH WEEKEND MY ALTERNATE TRANSPORTATION OPTIONS ARE LIMITED. THIS TRANSMISSION FAILURE IS SERIOUS IN MY OPINION. *TR
NHTSA ODI #10410345
16,000 miles · Jun 22, 2011
Power Train
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF REVERSE OR SHUT OFF. IN ORDER TO EXIT THE VEHICLE THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE. THE CONTACT ALSO STATED THAT THE GEAR SHIFT ON THE VEHICLE WAS MANUFACTURED AS A DIAL, AND THE DIAL WOULD NOT TURN OUT OF REVERSE. A TO…
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TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF REVERSE OR SHUT OFF. IN ORDER TO EXIT THE VEHICLE THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE. THE CONTACT ALSO STATED THAT THE GEAR SHIFT ON THE VEHICLE WAS MANUFACTURED AS A DIAL, AND THE DIAL WOULD NOT TURN OUT OF REVERSE. A TOW TRUCK DRIVER ASSISTED THE CONTACT WITH SHIFTING THE VEHICLE OUT OF REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENTIRE GEAR SHIFT MECHANISM WAS REPLACED. APPROXIMATELY TWO MONTHS LATER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 16,000.
NHTSA ODI #10408529
38,100 miles · May 9, 2011
SteeringSuspensionVehicle Speed Control
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT EXCESSIVE SHAKING AND VIBRATING COULD BE FELT FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACT…
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TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT EXCESSIVE SHAKING AND VIBRATING COULD BE FELT FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 38,100. UPDATED 06/03/11 *BF THE CONSUMER BELIEVED THE VEHICLE HAS AN ELECTRICAL PROBLEM. THE GAS TANK DOESN'T OPEN AT TIMES. THE VEHICLE WOULD HESITATE AND LUNGE FORWARD, THE TIRES SEEMED TO BE OUT OF ROUND AND THE WINDSHIELD WIPERS NEEDED TO BE REPLACED. UPDATED 11/28/11
NHTSA ODI #10399686
26,000 miles · Jan 27, 2011
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO A DEALER WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACT…
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TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO A DEALER WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. UPDATED 4/1/11 *CN UPDATED 05/31/11
NHTSA ODI #10379282
31,000 miles · Sep 16, 2010
Vehicle Speed ControlCrash
WE JUST BOUGHT A 2009 JAGUAR XF TWO WEEKS AGO. YESTERDAY WHEN PULLING INTO THE DRIVEWAY, THE CAR'S ENGINE SURGED AND I WENT THRU THE GARAGE DOOR AND DIDN'T STOP UNTIL I HIT THE KITCHEN CABINETS, ALL THE WHILE, PRESSING ON THE BRAKE. THERE ARE SKID MARKS FROM THE BEGINNING OF THE DRIVEWAY UNTIL THE CAR STOPPED. NO ONE WAS HURT TH…
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WE JUST BOUGHT A 2009 JAGUAR XF TWO WEEKS AGO. YESTERDAY WHEN PULLING INTO THE DRIVEWAY, THE CAR'S ENGINE SURGED AND I WENT THRU THE GARAGE DOOR AND DIDN'T STOP UNTIL I HIT THE KITCHEN CABINETS, ALL THE WHILE, PRESSING ON THE BRAKE. THERE ARE SKID MARKS FROM THE BEGINNING OF THE DRIVEWAY UNTIL THE CAR STOPPED. NO ONE WAS HURT THANK GOD, BUT COULD HAVE BEEN SERIOUS IF I HAD BEEN ON THE FREEWAY OR ANYWHERE FOR THAT MATTER. WE HAD THE CAR TOWED TO THE DEALERSHIP AND AS OF THIS MOMENT, WE HAVE NOT HEARD WHAT THE REASONING IS BEHIND THIS ENGINE SURGE. *TR
NHTSA ODI #10356007
1,200 miles · Jul 24, 2010
Service Brakes, Electric
REAR BRAKE ISSUE. TOOK MY 2009 XF TO THE DEALER FOR AN OIL CHANGE. I WAS INFORMED THAT THE REAR BRAKES WERE GONE AND THE TIRES NEEDED TO BE REPLACED. I WAS INFORMED BY THE DEALER THAT THE REAR BRAKES ARE LUCKY TO GET 7500 MILES. "IT JUST THE WAY IT IS". I HAD THE BRAKES CHANGED & TOOK THE CAR TO A HIGH PERFORMANCE ALIGNMENT…
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REAR BRAKE ISSUE. TOOK MY 2009 XF TO THE DEALER FOR AN OIL CHANGE. I WAS INFORMED THAT THE REAR BRAKES WERE GONE AND THE TIRES NEEDED TO BE REPLACED. I WAS INFORMED BY THE DEALER THAT THE REAR BRAKES ARE LUCKY TO GET 7500 MILES. "IT JUST THE WAY IT IS". I HAD THE BRAKES CHANGED & TOOK THE CAR TO A HIGH PERFORMANCE ALIGNMENT SHOP. 1ST WE FOUND THE DEALER NEVER ALIGNED THE TIRES "EVEN THOUGH THEY WERE PAID BY JAG TO DO SO" NEXT HE DISCOVERED THAT THE EMERGENCY BRAKE NEVER COMPLETELY RELEASES & THAT'S WHY YOUR BURNING OUT BRAKES. IF YOU DRIVE THE CAR OVER 150 -200 AT ONE TIME TRY PLACING YOU HAND ON THE EMERGENCY BRAKE. YOU'LL RECEIVE 2ND DEGREE BURNS FROM THE HEAT TRANSFER OF THE EMERGENCY BRAKE DRAGGING. WHEN I TOLD THIS TO THE DEALER ON MY VERY FIRST VISIT, I WAS TOLD JAG KNEW ABOUT THIS, BUT HAD NO FIX. MY RECOMMENDATION IS STAY AWAY FROM JAG. *TR
NHTSA ODI #10345017
Official recalls
6Jan 8, 2018
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2013 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2010 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in Zone A and Zone B above, Jaguar is recalling certain 2009 MY Jaguar XF vehicles, originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assemblies, free of charge. The recall began June 27, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J071.
Jan 10, 2017
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2012 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2009 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assembly, free of charge. The recall began December 18, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J070.
May 27, 2016
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009-2011 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. Vehicles not originally sold or ever registered in these states are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assemblies, free of charge. The recall began March 2017. Owners may contact Jaguar Land Rover customer service at 1-800-452-4827. Jaguar's number of this recall is J069.
Apr 20, 2016
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage deploying improperly in certain crashes.
Consequence & remedy
Consequence: An air bag that inflates improperly increases the risk of injury.
Remedy: Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began on May 5, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J065.
Nov 24, 2008
JAGUAR IS RECALLING 3,754 MY 2009 XF VEHICLES FOR INSTRUMENT CLUSTER SPEAKER FUNCTION PROBLEMS. THE SPEAKER WIRES MAY FRACTURE. AS A RESULT, THE SPEAKER WILL CEASE TO OPERATE.
Consequence & remedy
Consequence: IF THE SPEAKER FAILS, THE FOLLOWING AUDIBLE NOTIFICATIONS ARE IMPACTED: TURN INDICATOR, SEAT BELT WARNING, LIGHTS 'ON' WARNING, DRIVER'S DOOR OPEN WITH KEY IN IGNITION, DRIVER INTERVENE (ADAPTIVE CRUISE CONTROL VEHICLES ONLY) AND SEAT MEMORY. THE AUDIBLE SEAT BELT WARNING IS TO REMIND DRIVERS TO WEAR THEIR SAFETY BELT. IF THE AUDIBLE WARNING IS NOT PRESENT, DRIVERS MAY NEGLECT TO WEAR THEIR SAFETY BELT, THEREBY INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL VERIFY THE INSTRUMENT CLUSTER SPEAKER FUNCTION AND RECONFIGURE THE INSTRUMENT CLUSTER CONTROL MODULE SOFTWARE. THE RECALL BEGAN ON DECEMBER 5, 2008. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
Aug 14, 2008
JAGUAR IS RECALLING 7,918 MY 2009 XF VEHICLES. THE REAR SAFETY BELT D-RING ASSEMBLY MAY NOT ROTATE PROPERLY AROUND THE SAFETY BELT ANCHORAGE MOUNTING BOLT. IF THE ASSEMBLY IS NOT HELD TOGETHER WHEN TIGHTENING, THE D-RING AND/OR WASHER CAN SEPARATE FROM THE SHOULDER OF THE SPACER, ALLOWING THESE PARTS TO BE PARTIALLY CLAMPED BY THE SPACER, FORMING A BURR ON EITHER THE D-RING OR THE WASHER AND SUBSEQUENTLY LIMITING PROPER ROTATION OF THE D-RING.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THE OUTBOARD REAR SAFETY BELT D-RING AND, IF NECESSARY, THE D-RING ASSEMBLY WILL BE REMOVED AND ANY BURRS ON THE D-RING OR WASHER FILED FLAT. THE D-RING ASSEMBLY WILL THEN BE REINSTALLED TO CORRECT THE CONDITION. THE RECALL BEGAN ON AUGUST 29, 2008. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗