2005 Jaguar X-TYPE

HEADLIGHT ADJUSTERS BROKEN. THIS CAUSES THE HEADLIGHTS TO POINT DOWNWARD AT THE ROAD AND REDUCED VISIBILITY FOR NIGHT DRIVING. IT WAS NEARLY IMPOSSIBLE TO SEE THE LINES ON THE ROAD AND OPERATE THE VEHICLE. THE LOCAL JAGUAR DEALERSHIP ACKNOWLEDGES THAT THESE PLASTIC ADJUSTERS ARE PRONE TO BREAKING IF ADJUSTED AND REFUSED TO WORK ON THE LIGHTS OR PROVIDE A VIABLE SOLUTION. THEIR FIRST CLAIM WAS THAT THESE LIGHTS COULD NOT BE ADJUSTED AND SENT ME AWAY TWICE WITHOUT SERVICING THE VEHICLE. THEIR SOLUTION WAS TO TELL ME TO SEARCH THE INTERNET. UPON SEARCHING THE INTERNET IT WAS CLEAR THAT THIS WAS A PROBLEM WITH OTHER DRIVERS AS WELL. THE SAFETY CONCERN IS THAT THIS IS EXTREMELY BRITTLE PLASTIC THAT HOLDS/ADJUSTS THE LIGHTS AND IF BROKEN DO NOT ALLOW FOR SAFE DRIVING.

MY VEHICLE HAS THE SAME PROBLEM AS NHTSA ID NUMBER: 10766521 FILED 9/21/2015. THE HEADLIGHTS ARE ANGLED TOO LOW AND THE MECHANIC SAYS THAT A PLASTIC PIECE IS BROKEN AND THE ENTIRE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED. I KEEP THE FOG LIGHTS ON TO COMPENSATE FOR THE LIMITED VIEW OF THE LOW BEAMS. I ALSO USE THE HIGH BEAMS AT NIGHT WHENEVER I CAN. THE HEADLIGHTS NOT PROPERLY ILLUMINATING THE ROAD IN FRONT OF ME IS AN OBVIOUS SAFETY ISSUE.

DRIVING AT NIGHT I NOTICED THAT THE HEADLIGHTS LOOK OUT OF ALIGNMENT. THE RIGHT LIGHT WAS ABOUT NORMAL, BUT THE LEFT LIGHT WAS AIMED DOWN AND TO THE LEFT OF THE ROAD AHEAD. IT WAS DIFFICULT TO SEE THE HIGHWAY. I PURCHASED THE CAR NEW. IT'S NEVER BEEN IN AN ACCIDENT OR HIT ON THE FRONT END. IT'S A LONG WAY TO A DEALER, SO I WENT TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THERE IS A PLASTIC PART BROKEN ON THE BACK SIDE OF THE LIGHTS. REPLACEMENT COST FOR PARTS (HAVE TO BUY THE WHOLE ASSEMBLY) AND LABOR (BUMPER HAS TO BE REMOVED TO GET TO THE LIGHT ASSEMBLY) WAS ALMOST $1500. I THINK THIS SHOULD BE A RECALL ITEM SINCE I BELIEVE ITS A DEFECT. IT'S ALSO STRANGE THAT THE NC INSPECTION DOES NOT INCLUDE HEADLIGHT ALIGNMENT. IF IT LIGHTS, IT PASSES. DID NOT GET IT FIXED, WE JUST DON'T DRIVE IT AT NIGHT.

TL* THE CONTACT OWNS A 2005 JAGUAR X-TYPE. THE CONTACT STATED THAT WHEN THE HEADLIGHTS OR TURN SIGNALS WERE ACTIVATED, THE BRAKE LIGHTS FLASHED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.