NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
116 reports95,000 miles · Jul 26, 2012
Electrical System
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE KEY WAS WORN AND WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE CAUSE OF THE FAILURE WAS THE IGNITION, WHICH WAS WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO…
Read full complaint
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE KEY WAS WORN AND WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE CAUSE OF THE FAILURE WAS THE IGNITION, WHICH WAS WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000.
NHTSA ODI #10467837
115,000 miles · Dec 5, 2011
Structure
DESIGN FLAW IN INNER AND OUTER ROCKER PANELS LEAD TO RUST THROUGH OF UNI-BODY. BY THE TIME OWNER SEES FIRST INDICATION OF RUST, UNI-BODY IS ALMOST COMPLETELY GONE. COMPONENTS RUST FROM THE INSIDE OUT. IT SEEMS THAT JAGUAR HAS CORRECTED THIS DESIGN FLAW ON 07 AND NEWER MODELS. IN AN ACCIDENT THERE WOULD BE NO STRENGTH IN UNI-BODY…
Read full complaint
DESIGN FLAW IN INNER AND OUTER ROCKER PANELS LEAD TO RUST THROUGH OF UNI-BODY. BY THE TIME OWNER SEES FIRST INDICATION OF RUST, UNI-BODY IS ALMOST COMPLETELY GONE. COMPONENTS RUST FROM THE INSIDE OUT. IT SEEMS THAT JAGUAR HAS CORRECTED THIS DESIGN FLAW ON 07 AND NEWER MODELS. IN AN ACCIDENT THERE WOULD BE NO STRENGTH IN UNI-BODY, NO ENERGY ABSORPTION, AND CAR COULD LITERALLY BE "CUT IN HALF". *TR
NHTSA ODI #10438628
83,000 miles · Aug 6, 2011
Structure
2002 JAGUAR X-TYPE. FRONT INNER STRUCTURE AROUND A PILLAR AND CONNECTION TO ROCKER PANELS IS RUSTING BADLY AT A CRUCIAL STRUCTURE POINT. STARTED NOTICING IN 2010,WITH COMPLETE ISSUE THIS YEAR. REPLACEMENT PANEL HAS DRAIN BUILT IN VS. ORIGINAL WITH NO WAY TO FRAIN MOISTURE FROM INNER ROCKER. *TT
NHTSA ODI #10417794
37,800 miles · Aug 3, 2011
Power Train
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING THE GEAR BOX FAULT LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE SECOND TIME THE FAILURE OCCURRED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WA…
Read full complaint
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING THE GEAR BOX FAULT LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE SECOND TIME THE FAILURE OCCURRED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,800.
NHTSA ODI #10416950
96,000 miles · Apr 11, 2011
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT WAS DRIVING 6 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE SIDE OF HER VEHICLE. THE VEHICLE WAS DESTROYED AND THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES AND A POLICE REPORT WAS FILED. THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. NEITH…
Read full complaint
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT WAS DRIVING 6 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE SIDE OF HER VEHICLE. THE VEHICLE WAS DESTROYED AND THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES AND A POLICE REPORT WAS FILED. THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 96,000. UPDATED 05/25/11 *BF
NHTSA ODI #10395462
60,000 miles · Oct 16, 2010
Power TrainCrash
I WAS STOPPED IN FRONT OF MY GARAGE, WAITING FOR THE DOOR TO OPEN, WITH MY FOOT ON THE BRAKE PEDAL, WHEN ALL OF A SUDDEN THE ENGINE BEGAN TO SPEED UP AND BRAKE PRESSURE FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK THE PARTIALLY OPEN DOOR, THEN SMASHED IN TO CABINETS IN THE REAR OF THE GARAGE. DAMAGE TO THE VEHICLE AND THE GARA…
Read full complaint
I WAS STOPPED IN FRONT OF MY GARAGE, WAITING FOR THE DOOR TO OPEN, WITH MY FOOT ON THE BRAKE PEDAL, WHEN ALL OF A SUDDEN THE ENGINE BEGAN TO SPEED UP AND BRAKE PRESSURE FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK THE PARTIALLY OPEN DOOR, THEN SMASHED IN TO CABINETS IN THE REAR OF THE GARAGE. DAMAGE TO THE VEHICLE AND THE GARAGE WAS SEVERE. THERE CAR SUFFERED DAMAGE TO THE FRONT BUMPER, THE HOOD AND SCRATCHED THE WINDSHIELD AND ROOF. I WAS NOT INJURED, BUT BADLY SHAKEN BY THE INCIDENT. THE VEHICLE HAS ABOUT 60,000 MILES. I SEE IN YOUR COMPLAINT REPORTS THAT THIS HAS OCCURRED SEVERAL TIMES PREVIOUSLY TO THE SAME MODEL AND YEAR JAGUAR. THE CAR HAS YET TO BE REPAIRED. *TR
NHTSA ODI #10360782
174,000 miles · Aug 24, 2010
Suspension
NOTED A METAL FATIGUE VERTICAL SEPARATION IN THE RIGHT REAR TRAILING ARM OF THE REAR SUSPENSION APPROXIMATELY 4 IN LONG. NO DAMAGE TO THE LINK IS NOTED AND APPEARS TO BE A STRESS FRACTURE. COMPLETE FRACTURE OF THE LINK COULD OCCUR AT SPEED IF A ROAD HAZARD, I.E. POTHOLE OR ROUGH ROAD SURFACE IS ENCOUNTERED CAUSING THE REAR WHEEL…
Read full complaint
NOTED A METAL FATIGUE VERTICAL SEPARATION IN THE RIGHT REAR TRAILING ARM OF THE REAR SUSPENSION APPROXIMATELY 4 IN LONG. NO DAMAGE TO THE LINK IS NOTED AND APPEARS TO BE A STRESS FRACTURE. COMPLETE FRACTURE OF THE LINK COULD OCCUR AT SPEED IF A ROAD HAZARD, I.E. POTHOLE OR ROUGH ROAD SURFACE IS ENCOUNTERED CAUSING THE REAR WHEEL TO POSSIBLY SEPARATE FROM THE VEHICLE. MANUFACTURER WAS NOTIFIED DIRECTLY BUT WAS TOLD TO TAKE IT TO A DEALER PHOTOS ARE AVAILABLE AND CAR CAN BE MADE AVAILABLE FOR INSPECTION. *TR
NHTSA ODI #10351536
164,200 miles · Aug 9, 2010
EquipmentSuspension
RIGHT FRONT AXLE BROKE WHILE DRIVING! THANK GOD I WAS GOING BELOW 5 MILES IN THE SHOPPING CENTER PARKING LOT. HOW COULD THIS HAVE HAPPEN. IT WAS JUST 2 MONTHS AGO I HAD NEW BRAKES AND WHEEL BEARINGS PUT ON THE CAR AND THE AUTOMOTIVE PLACE SAID MY CAR WAS SAFE TO DRIVE. *TR
NHTSA ODI #10348079
127,320 miles · Jul 30, 2010
Power Train
1. THIS IS MY 3RD SUA. SEE 10320564 FOR 1ST 2. TRIP COMPONENTS: COUNTRY ROADS, A FERRY, CITY STREETS, AND FWY FOR APPROX. 40 MILES. THE INCIDENT OCCURRED AFTER 10 MILES OF FWY AND DURING APPROX. 1.5 MILES OF CITY STREETS. 2. I TURNED ONTO A SEMI-STEEP ST. APPROACHING A MALL. THE 2ND LIGHT BEFORE THE MALL CHANGED AND I …
Read full complaint
1. THIS IS MY 3RD SUA. SEE 10320564 FOR 1ST 2. TRIP COMPONENTS: COUNTRY ROADS, A FERRY, CITY STREETS, AND FWY FOR APPROX. 40 MILES. THE INCIDENT OCCURRED AFTER 10 MILES OF FWY AND DURING APPROX. 1.5 MILES OF CITY STREETS. 2. I TURNED ONTO A SEMI-STEEP ST. APPROACHING A MALL. THE 2ND LIGHT BEFORE THE MALL CHANGED AND I WAS GOING FAST ENOUGH TO DOWNSHIFT TO AID BRAKING. I WAS THE 3RD CAR FROM THE LIGHT IN THE LEFT LANE. I HAD SHIFTED TO DRIVE AFTER STOPPING, MY FOOT ON THE BRAKE AS I WAITED. THE LIGHT CHANGED AND AS THE CAR AHEAD BEGAN TO MOVE AND WHEN THERE WAS ROOM, I MOVED MY FOOT FROM BRAKE TO THROTTLE. I THINK THAT I APPLIED SOME PRESSURE AFTER ENGINE AND SLOPE GOT IT MOVING. AS IT BEGAN ROLLING, I FELT WHAT I THOUGHT WAS A SHIFT. THE CAR BEGAN GOING FASTER AND FASTER BY ITSELF SO I MOVED MY FOOT ON THE BRAKE. CAR DIDN'T WANT TO STOP SO I PUT IT IN NEUTRAL AND IT STOPPED [NO ENGINE ROAR DURING THIS AS IN PRIOR SUA'S.] AFTER STOPPING, THE ENGINE IDLED DOWN QUICKLY. BECAUSE OF TRAFFIC I DID NOT TAKE THE TIME TO KILL IGNITION. IT RAN OK SO I PROCEEDED TO RUN MY MALL ERRAND AND THEN TOOK IT TO JAGUAR. 3. THIS WAS A THURS. AND WE HAD A 2500 MI. TRIP SCHEDULED FOR THE FOLLOWING WED. ON MON. SERVICE ADVISOR TOLD ME THAT THERE WERE 2 XMISSION FAULTS THEY WERE INVESTIGATING, BUT THAT I MIGHT BE ABLE TO GET THE CAR TUES. I WENT IN EARLY AND WENT FOR A TEST DRIVE WITH A TECH WITH NO SUA. HE TALKED ABOUT THE XMISSION FAULTS AND SAID THAT 1 WAS A SENSOR AT THE GEAR SHIFT AND THE 2ND A SENSOR UP FORWARD WHICH MIGHT REFLECT A SHIFTING THAT CAUSED THE ENGINE TO THINK IT NEEDED GAS (I'M NOT TECHNICAL). MORE REVIEW WAS NEEDED SO WE HAD TO RENT A CAR FOR THE TRIP. THIS WK I WAS TOLD THAT BECAUSE THERE WERE NO FAULTS [WAS 2], AND AFTER A REVIEW OF ALL THE DOCUMENTATION AND DATA FROM ALL 3 SUA'S WHICH WERE ALL UNVERIFIED [WAS 2], THAT THERE ARE "NO CONCERNS" AND THAT THE CAR IS SAFE TO DRIVE. AND I WILL BE BILLED FOR $379 PLUS GAS. *TR
NHTSA ODI #10346352
110,000 miles · Jun 8, 2010
Engine And Engine CoolingFuel System, Gasoline
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 20-25 MPH, THE FUEL LEVEL INDICATOR FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DETERMINED THAT THE FUEL SENDING UNIT HAD FAILED AND THE FUEL GAUGE WOULD NEED TO BE REPLACED. IN ADDITION, WHEN ACTIVATING THE AIR CONDITIONER, THE ENGI…
Read full complaint
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 20-25 MPH, THE FUEL LEVEL INDICATOR FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DETERMINED THAT THE FUEL SENDING UNIT HAD FAILED AND THE FUEL GAUGE WOULD NEED TO BE REPLACED. IN ADDITION, WHEN ACTIVATING THE AIR CONDITIONER, THE ENGINE MOUNT WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE WARNING PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE VINE WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 130,000.
NHTSA ODI #10335184