2002 Jaguar X-TYPE

AT ONLY 46,000 MILES, VEHICLE SUFFERED CATASTROPHIC TRANSMISSION FAILURE, RESULTING IN ESTIMATES RANGING FROM $8000 (JAGUAR REBUILT) TO $3000 (LOCAL REBUILD) FOR REPAIRS. CAR WAS, ACCORDING TO DEALER, OUT OF WARRANTY BY REGISTRATION DATE, LEAVING ME WITH THE ENTIRE REBUILD BILL. JAGUAR KNOWS ABOUT THE PROBLEM OF X-TYPE TRANSMISSIONS FAILING AND REFUSES TO ADDRESS THE SITUATION. EMAILS AND LETTERS SENT TO JAGUAR HQ HAVE ALL GONE UNANSWERED. SINCE I RECEIVED THE VEHICLE, THE TRANSMISSION HAS BEEN REPLACED, HEADLIGHT WASHER COVERS HAVE BOTH BLOWN OFF DURING USE, SUNROOF HAS FAILED, BOTH FRONT SEATS ROCK (JAGUAR HAS A TSB OUT ON THIS BUT FAILS TO RECALL), MYSTERIOUS DSC FAILURES AND MANY FIT AND FINISH ISSUES (DASH PAD WARPING, PAINT ISSUES, ETC.).

DRIVE LINE NOISE, IT HAPPENS WHEN THE AIT TEMPERATURE IS LOW, FIRST AFTER ABOUT 3-4 MINUTES OF DRIVING AND ABOUT 1/2 MILE WHEN I APPROACH MY SECOND STOP SIGN. OTHER JAGUAR OWNERS HAD THE SAME PROBLEM AND HAD TO REPLACE THE PROPSHAFT, THIS IS A TSB DEFECT AND JAGUAR WILL FIX IF YOU THE CAR HAS WARRANTY, OTHERWISE, YOU WILL HAVE TO PAY AROUND $1300 TO GET THE NOISE GONE. IF YOU GOT TO X-TYPE FORUM ON ROADFLY.COM YOU WILL FIND ALOT COMPLAINT ABOUT THAT NOISE. *NM

WHILE DRIVING HOME FROM WORK AT NIGHT AT ABOUT 30 MPH THE TRANSMISSION STARTED TO SLIP THEN THE CAR STOPPED MOVING AT ALL EVEN THOUGH THE ENGINE WAS RUNNING AND IN GEAR. I WORK IN AN OLD INDUSTRIAL PART OF TOWN AND NOT A PLACE TO BREAK DOWN AFTER DARK AND WAS VERY LUCKY A POLICEMAN HAPPENED BY ALMOST IMMEDIATELY AND WAITED UNTIL A TOW TRUCK CAME. I CALLED THE JAGUAR DEALER ABOUT IT AND WAS TOLD THERE IS A LOT OF PROBLEMS WITH THE 02 X TYPES AND HE THINKS SINCE FORD IS IN SUCH BAD SHAPE, JAGUAR IS NOT COVERING THESE OUT OF WARRANTY EVEN THOUGH THIS IS A KNOWN DEFECT. I ENDED UP HAVING THE CAR TOWED TO A TRANSMISSION SHOP I TRUST AND HE ALSO WAS AWARE OF THE PROBLEMS THESE X-TYPES WERE HAVING WITH THE TRANSMISSIONS. IT COST ME $4,500 TO HAVE THE TRANSMISSION REBUILT ON A CAR WITH 55,000 MILES ON IT. A LITTLE RESEARCH ON THE INTERNET SHOWS A LOT OF PEOPLE HAVING PROBLEMS WITH THEIR TRANSMISSIONS ON THE 02 X-TYPE AND JAGUAR/FORD IS DOING NOTHING TO COVER THE PROBLEM AFTER THE FACTORY WARRANTY IS UP. *JB

EXPERIENCED TWO MAJOR FAILURES. THE INITIAL FAILURE INVOLVED THE SHEARING OFF OF ONE OF THE LEFT SUSPENSION COMPONENTS. RESULTED IN STEERING FAILURE. FORTUNATELY, I WAS ONLY GOING 20 MPH AND WAS ABLE TO STOP BEFORE FURTHER DAMAGE INCURRED. $4500 IN REPAIRS TO FRONT END/SUSPENSION--COVERED BY LOCAL DEALER/JAGUAR. THE SECOND FAILURE INVOLVED TRANSMISSION FAILURE AT SPEEDS OF 40 - 70 MPH. HAPPILY, WHEN TAKEN TO THE DEALERSHIP, IT LEFT THEM STRANDED ON THE STREET. THIS RESULTED IN THE RECOMMENDATION OF A NEW TRANSMISSION AT $6500 ON A COMPONENT NOT DUE TO REQUIRE SERVICE FOR ANOTHER 30,000 MILES. (CAR HAD 69,000 MILES.) *JB

A LIGHT ON THE DASH INDICATED A TRANSMISSION OR ENGINE FAILURE AND THE CAR HAD TROUBLE GOING MORE THAN 30 MILES PER HOUR. I IMMEDIATELY WENT TO A MECHANIC WHO SAID I HAD A TRANSMISSION FAILURE. THE CAR ONLY HAD 38000 MILES SO THIS WAS VERY UNEXPECTED. IT WAS JUST OUT OF WARRANTY BY 2 MONTHS. JAGUAR CARS AGREED TO PAY HALF OF THE COST OF REPLACING THE TRANSMISSION WITH A REFURBISHED TRANSMISSION, MY SHARE WAS $3304. BASED ON INTERNET POSTINGS I HAVE READ FROM OTHER OWNERS OF THIS VEHICLE I SUSPECT THIS COULD BE A KNOWN SAFETY DEFECT AND I BELIEVE AN INVESTIGATION MAY BE WARRANTED. *NM

FIRST START UP ONTO HIGHWAY AFTER BRIEF WARM UP OF 3 MINUTES. VEHICLE WENT INTO LIMP MODE AFTER HEARING A BRIEF HOWLING NOISE FROM TRANSMISSION. DASH INDICATORS READ: ENGINE SYSTEM FAILURE, DCS SYSTEMS FAILURE AND TRANS FAILURE. RED AND AMBER LIGHTS IN CENTER CAME ON. PARKED IN REST AREA IN N. SHIFTED BACK INTO DRIVE AND THERE WAS A VERY LOUD ENGAGEMENT OF TRANSMISSION THAT JERKED VEHICLE. VEHICLE'S WARRANTY TO EXPIRE IN 2 WEEKS. VEHICLE STILL AT SHOP WAITING FOR DIAGNOSTICS CHECK. *JB