2002 Jaguar X-TYPE

I JUST BOUGHT A 2002 JAGUAR X-TYPE FROM THE WOODBRIDGE AUTO AUCTION IN VIRGINIA TWO DAYS AGO. THE TRANSMISSION IS GIVING ME PROBLEMS AND NEEDS TO BE REPLACED. I LOOKED ON-LINE FOR CONSUMER COMPLAINTS REGARDING THE JAGUAR'S TRANSMISSION AND THERE ARE PLENTY. JAGUAR SHOULD RECALL THESE CARS AND REPLACE THE TRANSMISSIONS. THE JAPANESE MANUFACTURER CURRENTLY MAKING THE TRANSMISSIONS FOR JAGUAR ARE MAKING UNSAFE TRANSMISSIONS. ITS TIME FOR JAGUAR TO TAKE RESPONSIBILITY FOR THEIR PRODUCT AND RECALL THESE CALLS AND REPLACE THESE TRANSMISSIONS. *TR

JATCO JF506E TRANSMISSION IS A KNOWN DEFECTIVE ISSUE WITH A ROTOR OR PLATE THAT CRACKS AND RUINS THE WHOLE TRANSMISSION COSTING THOUSANDS OF DOLLARS. THERE WAS A NOTICEABLE SLIP OCCURRING INTERMITTENTLY AND HAS CAUSED A FAILURE. JAGUAR NEVER WARNED IT'S CUSTOMERS OF THIS ISSUE WHEN THEY FOUND OUT 4 YEARS AGO OR MORE NEVER CALLING FOR A RECALL. THERE HAS BEEN THOUSANDS OF REPORTS ON THIS ISSUE AND IS VERY HAZARDOUS TO THE CONSUMER. WHEN DRIVING IT CAN SLIP NOT GO INTO GEAR AND CAUSE A MAJOR ACCIDENT. THERE ARE THREE COMPONENTS TO THE JAGUAR 2002 X-TYPE WHICH IS EUROPEAN, AMERICAN, AND JAPANESE PARTS. THIS I ASKED THE DEALER TO SPECIFICALLY TELL ME IF THE PARTS WERE EUROPEAN AND HE EXPLAINED THIS ARE ALL FORD PARTS SO IT WON'T COST THAT MUCH TO FIX THINGS. A BLATANT LIE WHICH WAS SOLD TO THE MASSES, VERY DISTURBING THAT THEY KNEW OF THIS ISSUE WITH A PLATE WHICH CRACKS AFTER OVERHEATED AND CAUSES THE TRANSMISSION TO SLIP AND FAIL. THE JATCO JF506E IS A MAZDA PART IN A JAGUAR WHICH IS VERY STRANGE AND CONFUSING LET ALONE VERY DANGEROUS. IT STALLED OUT AND SLIPPED THE OTHER DAY ALMOST RESULTING INTO A VERY SERIOUS ACCIDENT AND WHEN I READ ABOUT THE ISSUES AND THE COMPLAINTS BY HUNDREDS IF NOT THOUSANDS, THIS SHOULD BE A RECALL BY JAGUAR. WHEN I TOLD THEM THAT I NOTICED A PROBLEM WITH THE SHIFTING, THEY SAID IT WAS NORMAL. THEY KNEW EXACTLY WHAT THE PROBLEM WAS AND WAITED TILL EVERYONE WAS OUT OF A WARRANTY SO THEY WOULDN'T HAVE TO FIX IT OR DEAL WITH THE ISSUES WHICH ARE LIFE THREATENING. *TR

I HAVE OWNED MY 2002 X-TYPE SINCE APRIL OF 04 AND IT WAS PURCHASED FROM CROWN JAGUAR AS A CERTIFIED PRE-OWNED CAR. LIKE MANY OTHER COMPLIANTS TO THIS SITE AND OTHERS MY TRANSMISSION FAILED WITH 115,000 MILES. WHILE I'M LUCKY COMPARED TO SOME OWNERS I'M STILL AMAZED THAT IT WOULD FAIL SO QUICKLY. THE COST OF THE REPAIR IS 7K. HOPEFULLY SOMEONE WILL LOOK AT THIS PROBLEM BECAUSE A LOT OF PEOPLE ARE GETTING THE SHORT END OF THE STICK WITH JAGUAR. *CN

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE IT WOULD JERK. SHE SUSPECTED THE CAUSE OF THE FAILURE WAS THE TRANSMISSION. THE DEALER REPLACED THE TRANSMISSION. WHILE ATTEMPTING TO PARK THE VEHICLE A DAY LATER, IT SPUN OUT OF CONTROL AND THE FRONT DRIVER SIDE TIRE BLEW OUT. SHE NOTIFIED THE DEALER. THE VEHICLE JERKED VIOLENTLY AND ALMOST CRASHED INTO AN ONCOMING VEHICLE. ROADSIDE ASSISTANCE WAS CALLED TO TAKE THE VEHICLE BACK TO THE DEALER. THE CONTACT INFORMED THE DEALER THAT THEY DID NOT CORRECT THE FAILURE. THE VEHICLE IS CURRENTLY AT THE SHOP AND IS STILL UNDER WARRANTY. SHE STATED THAT THE MECHANIC REPLACED HER ORIGINAL OWNER'S MANUAL WITH ONE FOR A 2003 JAGUAR X-TYPE. FORD MOTOR COMPANY AND JAGUAR MOTOR COMPANY HAVE NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 79,085 AND CURRENT MILEAGE WAS 87,800. UPDATED 04-11-08 *BF UPDATED

AUTOMATIC TRANSMISSION BEGAN DROPPING GEARS, BEGINNING WITH TOP GEAR, WORKING ITS WAY DOWN TILL THE TRANSMISSION WOULD NO LONGER PULL THE VEHICLE. AFTER THE FIRST GEAR DROPPED, "GEARBOX FAULT" CAME UP IN THE DRIVER INFORMATION DISPLAY. AFTER RESEARCHING THIS MATTER, IT APPEARS THAT JAGUAR HAS A SERIOUS DEFECT WITH THESE TRANSMISSIONS, AS MOST X-TYPE TRANSMISSIONS FAIL AT 50,000 MILES. JAGUAR (CORPORATE) REFUSED TO REPLY TO BOTH VERBAL AND WRITTEN INQUIRIES. TOTAL COST NEW WAS $7,700 FOR REPLACEMENT, REBUILT WAS $2,900. JAGUAR OBVIOUSLY KNOWS OF THE DEFECT, AS IT WAS COVERED IN THEIR TSB'S. *TR

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT SHE ALWAYS NOTICED WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE. DURING THAT TIME, SHE ALSO NOTICED THAT THE ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL AND SHE SMELLED SOMETHING BURNING. SHE TOOK THE VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THE SMOKE WAS NOT PROBLEMATIC. AFTER A YEAR OF COMPLAINING ABOUT THE SMOKE, THE CONTACT BEGAN EXPERIENCING FAILURE WITH THE GEAR BOX AND NOTICED THAT THE GEAR BOX FAULT LIGHT WAS ILLUMINATED. SHE THEN TOOK THE VEHICLE TO ANOTHER DEALER AND THEY REPLACED THE TRANSMISSION. SHE DOES NOT REMEMBER WHAT CAUSED THE TRANSMISSION TO FAIL OR THE SPECIFIC FAILURES SHE EXPERIENCED WITH THE GEAR BOX. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 75,000.

I WOULD LIKE TO POST A SIMILAR COMPLAINT TO NOTIFY OTHER CONSUMERS WHO OWNS A JAGUAR X-TYPE 2002. IN AUGUST 29 2007, ON MY WAY TO WORK THE CAR WOULDN'T ACCELERATE MORE THAT 30 MILES PER HOUR. I DROVE BACK HOME AND I HAD THE CAR TOWED TO THE NEAREST JAGUAR DEALERSHIP. I HAD TO REPLACE THE TRANSMISSION FOR A COST OF $5,400 WITH 59,000 MILES. THE FIRST 4 YEARS, I MADE SEVERAL VISITS TO THE DEALER TO FIX AN ENGINE LIGHT PROBLEM, FUEL LEAK, REPORTED A SQUEAKY SOUND COMING FROM THE BRAKES (@ 10,000 MILES JAGUAR TOLD ME I NEEDED NEW BRAKES PADS FOR A COST $1,200,). THE RADIO SPEAKERS STOPPED WORKING AND I WAS TOLD IT WAS NORMAL WEAR AND TEAR AND IT WILL COST ME $ 900 TO FIX IT. *JB

IN MARCH OF THIS YEAR I BOUGHT A 2002 JAGUAR X-TYPE 3.0 SPORT WITH ONLY 40,123 MILES ON IT. SINCE THEN I HAVE ONLY PUT ON SIX THOUSAND MILES. JUST LAST WEEK MY TRANSMISSION SUDDENLY WENT INTO HIGH REVS ON UPSHIFTS AND SEVER JERKS AND THEN FAILURE. ALL IN ONE DAY WITH NO WARNING AT ALL. THE VEHICLE HAS EXPIRED ITS FACTORY WARRANTY ONLY BY TIME AND NOT MILEAGE. I FIND THIS UNACCEPTABLE, ESPECIALLY AT THE RESPONSE OF, THAT WILL COST ABOUT $7,000 TO FIX. THAT'S HALF THE VALUE OF THE CAR! I HAVE CONTACTED JAGUARS' USA CUSTOMER SERVICE CENTER IN NJ THREE TIMES AND THEY WILL NOT STAND BEHIND THEIR PRODUCT AND WILL NOT OFFER ANY ASSISTANCE WHAT SO EVER. I BASICALLY GOT A, SORRY, AND SUCH IS LIFE RESPONSE. I AM CURRENTLY WAITING TO SPEAK WITH A SUPERVISOR. I HAVE BEEN SEARCHING THE INTERNET AND HAVE FOUND NUMEROUS REVIEWS AND COMMENTS OF EXACTLY THE SAME PROBLEM, THE TRANSMISSION FAILURE. SOME HAVE COMMENTED ON FAILURE AT 15,000 MILES 35,000 MILES 40, AND 50 THOUSAND MILES. THE COMMENTS ARE ALL THE SAME AND NOT HARD TO FIND, I CANNOT UNDERSTAND HOW THIS IS NOT ACKNOWLEDGED AND FIXED. I CANNOT AFFORD TO FIX MY CAR, I HAVE NOTHING ELSE TO DRIVE, AND I WOULD LOSE SO MUCH JUST TO TRADE IT IN ON ANOTHER CAR. I CAN SUPPLY MANY, MANY COMPLAINTS OF THE SAME PROBLEM AT THE DROP OF A HAT. I FEEL LEGAL ACTION IS NECESSARY TO FIX THIS PROBLEM. PLEASE HELP THE HARD WORKING COMMON MAN. *TR

TO ALL THE CONSUMERS THAT EITHER OWN OR KNOWS SOMEONE WHO OWNS A JAGUAR. I AM PUTTING TOGETHER A COMPLAINT AGAINST THE MANUFACTURER FOR A PROBLEM WITHIN THESE CARS. I, TOO, OWN A 02 JAGUAR X-TYPE AND THIS PAST WEEKEND THE CAR STOPPED WITHOUT ANY WARNING SIGNS. I HAD THE CAR TOWED TO A JAGUAR DEALER ON SATURDAY THINKING MAYBE THIS WAS A MINOR PROBLEM, UNTIL I GOT THE CALL THAT THE CAR NEEDED A BRAND NEW TRANSMISSION THAT WILL COST ME OVER $5000. AFTER GOING TO WEBSITES RESEARCHING I CAME ACROSS THAT THERE WERE SO MANY OTHER CONSUMERS WITH THE SAME PROBLEM , AND REALIZED THAT THIS MUST BE A MANUFACTURER'S PROBLEM. THE FUNNY THING ABOUT IT WAS THAT WE ALL STARTED OFF SAYING THAT WE BOUGHT A 02 JAGUAR AND AFTER IT REACHED OVER 50,000 MILES THAT A TRANSMISSION WAS REQUIRED ON IT. I CAME TO THE CONCLUSION THAT THE MANUFACTURER KNEW THAT THIS WAS THE REASON FOR THE EXPIRING WARRANTY AT 50,000 MILES. THE REASON NOTHING HAS BEEN DONE ABOUT IT BECAUSE NO ONE HAD EVER CAME FORWARD. THIS IS A TIME THAT WE ALL NEED TO STAND UP AND SPEAK OUT ABOUT WHAT JUST HAPPENED TO US BECAUSE I KNEW SOME OF US, STILL OWNING THESE CARS AND WORD OF MOUTH MEANT EVERYTHING. RIGHT NOW, I DIDN'T KNOW WHAT TO DO, BUT PRAY AND SPEAK OUT ABOUT IT WHICH MAY NOT GET ME FAR BUT AT LEAST IT GOT ME HEARD. I CALLED THE LOCAL NEWSPAPER ABOUT IT AND LEFT A MESSAGE FOR A RESPONSE. I SUGGESTED THAT OTHERS DO THE SAME AND DON?T LET THIS CONTINUE TO GO ON TO OTHER CONSUMERS. *AK