2003 Jaguar S-TYPE

DT*: THE CONTACT STATED IN JANUARY 2006, THE VEHICLE ACCELERATED ON ITS OWN WHILE REVERSING, CRASHING INTO A CEMENT GARAGE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS TAKEN. THE SERVICE DEALER COULD NOT DUPLICATE THE PROBLEM. IN OCTOBER 2006, THE VEHICLE ACCELERATED ON ITS OWN AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT TAKEN. THE VEHICLE WAS TOWED TO A OUT OF STATE DEALER TO TRY TO FIX THE ISSUE.

DT*: THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN REVERSE WITH HER FOOT ON THE BRAKE, HOWEVER THE VEHICLE SCREECHED AND SHOT OUT OF THE DETACHED GARAGE WHERE OTHER VEHICLES WERE LINED UP ON THE OTHER SIDE OF THE RESIDENTIAL SUBDIVISION AND HIT TWO OTHER VEHICLES ON THE OTHER SIDE OF THE STREET ABOUT 40 FEET AWAY. THE SERVICE DEALER INSPECTED THE VEHICLE AND DETERMINED THEY COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE. ON JUNE 11, 2006, THIS HAPPENED AGAIN IN A PARKING LOT. DURING THIS INCIDENT, THE VEHICLE WAS PLACED IN REVERSE AND AGAIN THE BRAKES FAILED AND HIT THE VEHICLE BEHIND THEM. *AK UPDATED 07/14/06. *JB

I APPLIED BRAKE & MADE RIGHT TURN INTO PARKING SPACE. I THEN APPLIED MORE PRESSURE TO BRAKE TO STOP CAR. CAR DID NOT STOP, BUT CONTINUED TO MOVE FORWARD AS IF I HAD NOT APPLIED MORE PRESSURE TO BRAKE. REALIZING I MAY HIT CURB, I PUSHED BRAKE PEDDLE DOWN HARD, & ADDED LEFT FOOT TO BRAKE PEDAL ALONG WITH RIGHT FOOT. BRAKE PEDAL LOST ALL RESISTANCE, & MY FEET WENT DOWN TO THE FLOOR. CAR ACCELERATED FORWARD & CRASHED INTO CEMENT STEPS. CAR WAS TOWED TO JAG AUTHORIZED BODY SHOP, THEN TOWED TO DEALER FOR DIAGNOSIS. DEALER SENT COMPUTER READOUT TO JAGUAR ENGINEERS TO ANALYZE. THEY COULD NOT "FIND" THE PROBLEM, SO JAGUAR TOLD ME THAT THERE IS NO PROBLEM! JUST BECAUSE JAGUAR COULD NOT "FIND" THE PROBLEM, DOES NOT MEAN THERE IS NO PROBLEM! JAGUAR WILL NOT DISCLOSE TO EITHER MYSELF OR DEALER WHAT PARTS WERE TESTED OR RESULTS OF TESTS. JAGUAR JUST SAYS CAR CONFORMS TO MANUFACTURER SPECIFICATIONS. JAGUAR REFUSES TO PUT IN WRITING THAT THIS CAR IS SAFE TO DRIVE. ANOTHER INDICATION OF A MALFUNCTION IS THAT 5 DAYS BEFORE THE ACCIDENT I RE- LEASED THIS 2003 CAR. DEALER LOOKED AT THE MILEAGE ON IT AND WROTE IT ON THE LEASE. THEN 5 DAYS LATER WHEN IT CRASHED & GOT TOWED TO THE BODY SHOP, THE BODY SHOP WROTE DOWN THE MILEAGE UPON ARRIVAL. ( CAR WAS NOT ABLE TO BE DRIVEN). MY INSURANCE APPRAISER AND THEIR INVESTIGATOR ALSO WROTE DOWN THAT SAME MILEAGE NUMBER. THE ODOMETER HAD REGISTERED 440 MILES MORE THAN ON THE DATE OF THE LEASE, YET I HAD ACTUALLY ONLY DRIVEN IT A MAXIMUM OF 100 MILES! DEALER & JAGUAR SAID THEY HAVE NO WAY TO DIAGNOSE THIS & PUT BLAME ON CLERICAL ERROR. NO CLERICAL ERROR COULD EXPLAIN 440 MILES! JAGUAR CANNOT EXPLAIN THIS, SO THEY IGNORED I!. THEY CAN'T EXPLAIN WHY THE CAR DID NOT STOP AND ACCELERATED, SO THEY BLAME THAT ON DRIVER ERROR! NOTICING SO MANY OTHER COMPLAINTS FROM JAGUAR OWNERS ON YOUR WEB-SITE FOR THE VERY SAME THING. I BELIEVE THERE IS A VERY SERIOUS SAFETY ISSUE THAT JAGUAR REFUSES TO ACKNOWLEDGE AND CAN'T FIX! *NM *NM

DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED AS THOUGH THE CRUISE CONTROL WAS ACTIVATED. THE VEHICLE STOPPED AFTER COLLIDING WITH CEMENT STEPS. THIS CAUSED MINOR DAMAGE TO THE FRONT END. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE DIAGNOSTIC TESTS WERE PERFORMED. THE TEST RESULTS WERE SENT TO THE MANUFACTURER AND THE MANUFACTURER WILL NOT DISCLOSE THIS INFORMATION TO THE CONTACT. *AK

I WAS TRAVELING IN MY CAR AT APPROXIMATELY 30 MPH. I SLOWED FOR A TRAFFIC LIGHT. AS I WAS COMING TO A STOP (RIGHT FOOT ON THE BRAKE), THE ENGINE BEGAN TO REV, THE REAR WHEELS STARTED TO TURN PROPELLING ME FORWARD. I PLACED BOTH FEET ON THE BRAKE, PUSHED THE BRAKE TO THE FLOOR, HOWEVER THE RPM GAUGE WAS MOVING TO MAXIMUM AND THE CAR CONTINUED TO PROPEL ME FORWARD. THE REAR END STARTED SLIDING TO THE LEFT. I SLAMMED THE CAR INTO PARK AND THE TIRES STOPPED MOVING, THE RPMS DROPPED, AND THE ELECTRICAL SYSTEM SHORTED RESULTING IN TAKING THE RADIO OFFLINE AND TO STATION 600 AM. I WAS ABLE TO AVOID THE STOPPED VEHICLE IN FRONT OF ME BY 2 INCHES. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE VEHICLE WAS EVALUATED APPROX 1 MONTH AGO FOR THE SAME TYPE OF FAILURE, BUT THEY WERE UNABLE TO REPRODUCE THE EVENT. OF NOTE, ON DECEMBER 13, 2004, THE VEHICLE WENT INTO REVERSE AND WOULD NOT COME OUT OF REVERSE. THE VEHICLE WAS EVALUATED BY THE DEALERSHIP, THE GEAR SHIFT WAS REPLACED, THE TRANS CABLE BOLT HAD FALLEN OUT, IT WAS REPLACED, AND THE CABLE WAS ADJUSTED. *JB

IN THE 1 1/2 YEARS THAT I HAVE OWNED MY VEHICLE IT HAS BEEN INT HE SHOP 15 TIMES FOR VARIOUS REASONS: ELECTRICAL, TRANSMISSION, FRONT END PROBLEMS, STEERING, ACCELERATIONS ETC...JAGUAR HAS BEEN DRAGGING THEIR FEET FOR 4 MONTHS IN RECTIFYING PROBLEMS. CONSUMER AFFIARS IS WORTHLESS AND HAVE ACCUSED ME OF "OUTGROWING" MY CAR. NOT CONCERNED ABOUT THEIR CUSTOMERS JUST DOESN'T WANT THEIR CAR BACK.*AK