2003 Jaguar S-TYPE

MY 2003 JAGUAR S-TYPE WAS RECALLED IN 2004, RECALL #42036 (R513) POWER TRAIN: AUTOMATIC TRANSMISSION. I PURCHASED MY JAGUAR AS THE SECOND OWNER 1 1/2 YEARS AGO. I HAVE HAD TROUBLE WITH THE CAR. FOR INSTANCE WHEN I ATTEMPT TO PASS ANOTHER VEHICLE ON THE HIGHWAY AND TRY TO SPEED UP THE TRANSMISSION SLOWS THE CAR DOWN SIGNIFICANTLY. IF I AM TRAVELING AT 55 M.P.H AND ACCELERATE THE CAR WILL IMMEDIATELY SLOW TO ABOUT 30 M.P.H OR LESS. IT IS VERY SCARY! AND COULD RESULT IN A CRASH (AS THE WARNING STATED ON THE RECALL)! THE REPAIR SHOP RAN A COMPUTER DIAGNOSTIC ON MY CAR. THE CODE ON THE COMPUTER STATES "THE TRANSMISSION NEEDS RE-PROGRAMMING OF THE TRANSMISSION CONTROL MODULE AS THE TRANSMISSION IS SLIPPING INTO NEUTRAL UNDER LOAD." THE SHOP SAID THERE WAS AN OPEN RECALL ON THE CAR AND THE DEALER NEEDS TO UPDATE THE COMPUTER SOFTWARE TO CORRECT THE PROBLEM. THE CAR HAS NO STICKERS SAYING RECALL SERVICE WAS EVER DONE ON IT. THE DEALER SAID THEY CANNOT PERFORM THE SERVICE UNDER THE RECALL AS THE RECALL AS THERE IS NO OPEN FIELD ACTION ON MY VEHICLE ALTHOUGH THERE IS A CURRENTLY OPEN CAMPAIGN. THE DEALER STATED THE MANUFACTURER HAS THE RECALL LISTED AS COMPLETED. IN CONTACTING THE MANUFACTURER OPENED AN INVESTIGATION STATING THE RECALL WAS COMPLETED 03/09/05. 4 DAYS LATER JAGUAR CALLED BACK AND SAID THEY NEED A LETTER OR EMAIL FROM NHTSA STATING TREAD'S RECOMMENDATION TO MANUFACTURERS TO "DIAGNOSE THE IMPAIRMENT, THUS NULLIFYING FURTHER RECURRENCE OF THE IMPAIRMENT." ARE YOU ABLE TO ASSIST ME BY GIVING ME SOMETHING IN WRITING TO GIVE TO THE JAGUAR MANUFACTURER EXPLAINING THEIR RESPONSIBILITY IN CORRECTING A RECALL AS STATED IN THE TRANSPORTATION RECALL ENHANCEMENT ACCOUNTABILITY AND DOCUMENTATION (TREAD) ACT ? IF THE RECALL PROBLEM WITH MY CAR WAS COMPLETED IT WAS NOT DONE CORRECTLY AS THE CAR IS REPEATING THE SAME DANGEROUS PROBLEM. THANK YOU OR YOUR ASSISTANCE! *TR

WHILE APPROACHING A STOP SIGN AND APPLYING MY BRAKES THE CAR INVOLUNTARILY ACCELERATED ON TO INCOMING TRAFFIC. THE CAR WAS REVVING AT HIGH SPEED AND COULD NOT BE STOPPED. I HAD BOTH FEET ON THE BRAKES BUT CAR WAS NOT RESPONDING . I HEADED TOWARD HIGH CURB AVOIDING CARS AND PEDESTRIANS IN HOPES OF SLOWING CAR BEFORE I WAS TO HIT DIPSEY DUMPSTER ,ON THE SIDE OF THE ROAD (I HAD CHOSEN TO HIT THEM IN ORDER TO AVOID INVOLVING OTHER CARS AND PEDESTRIANS) WHEN I HIT THE CURB AT HIGH RPMS , THE IMPACT DAMAGED THE RIGHT FRONT WHEEL AND UNDER CARRIAGE OF AUTOMOBILE. THE ACCELERATION STOPPED . IT WAS A TERRIFYING EXPERIENCE. THIS MALFUNCTION HAS BEEN REGISTERED BY OTHER DRIVERS. OF JAGUARS. IT IS A SAFETY ISSUE THAT JAGUAR NEEDS TO ADDRESS. I AM LUCKY THAT I DID NOT KILL ANYONE OR HAD SERIOUS INJURIES TO MY PASSENGER AND MYSELF. *TR

TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT WAS BRAKING FOR A TRAFFIC STOP WHEN THE ENGINE RPMS INCREASED AND THE VEHICLE ABNORMALLY ACCELERATED. THE FAILURE OCCURRED AS THE CONTACT WAS STILL APPLYING THE BRAKES. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A DUMPSTER IN ORDER TO STOP THE VEHICLE FROM ACCELERATING ANY FURTHER. THE CONTACT AND THE FRONT SEAT PASSENGER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE BLACK BOX WAS REVIEWED BUT THE DEALER WAS UNABLE TO RETRIEVE ANY INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.

THE DISTANCE OF THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE ALMOST THE SAME DISTANCE FROM THE CAR FLOOR AND THE PEDALS ARE CLOSE ENOUGH THAT A FOOT CAN CONTACT BOTH. AFTER STARTING THE CAR IN A PARKING LOT AND PUTTING IN DRIVE I STEPPED ON THE BRAKE BUT THE CAR LURCHED FORWARD AND THE HARDER I PRESSED THE BRAKE THE FASTER THE CAR WENT OVER A CONCRETE BARRIER. THE CAUSE WAS, OF COURSE, THAT I WAS STEPPING ON BOTH PEDALS. A YEAR LATER THE SAME THING HAPPENED AND I RAMMED AND BROKE A GARAGE DOOR. THE HEIGHT OF THE BRAKE PEDAL MUST BE RAISED ABOUT AN INCH SO THAT STEPPING ON THE BRAKE PEDAL WILL NOT ALLOW SIMULTANEOUS STEPPING THE ACCELERATOR. I HAVE CONTACTED JAGUAR, NORTH AMERICA REF# [XXX]. ON MY CAR I HAVE PUT A 7/8 INCH BLOCK ON THE BRAKE PEDAL TO RAISE THE HEIGHT. IF IT HAD BEEN A PERSON AHEAD OF ME INSTEAD OF A GARAGE DOOR I PROBABLY WOULD HAVE KILLED HIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

UNSAFE UNINTENDED ACCELERATION INCIDENTS REFER TO ODI 10195853 EXEC SEC LETTER CUSTOMER IS THANKING US AND ASKING FOR ADDITIONAL INFO **CC THE CONSUMER STATED THERE HAVE BEEN NUMEROUS ACCOUNTS WITH UNINTENDED ACCELERATION WITH HER 2003 JAGUAR S TYPE ENGINE RACING, HAPPENING WHILE VEHICLE IS STOPPED, AND THE VEHICLE IDLING. THE CONSUMER FURTHER STATED THAT THE DSC LIGHT STAYS ILLUMINATED BUT THE DEALER DOES NOT ASSOCIATE THE UNINTENDED ACCELERATION WITH THE DSC LIGHT BEING ILLUMINATED. THE CONSUMER STATED THIS IS A SAFETY ISSUE AND WOULD LIKE THE ISSUE INVESTIGATED. *TR

UNINTENDED AND UNCONTROLLED ACCELERATION SAFETY HAZARD AND DEFECT-COMPLAINT ODI 1091253 2003 JAGUAR S**CC THE CONSUMER STATED HE WAS AT A RED LIGHT, WHEN ALL OF A SUDDEN THE VEHICLE LURCHED FORWARD AND STARTED MOVING RAPIDLY INTO THE INTERSECTION. THE CONSUMER STATED AFTER THE ORDEAL ENDED, THE DSC LIGHT ILLUMINATED AND THE READOUT SAID DSC DISABLED. THE CONSUMER STATED PRIOR TO MAY 7, 2007 HE HIT A LIGHT POST AS A RESULT OF THE UNWANTED ACCELERATION OF THE VEHICLE. *JB

UNINTENDED AND OUT OF CONTROL ACCELERATION I HAD STOPPED THE CAR WAITING FOR A PARKING PLACE AT THE CLINIC. I BACKED UP A FEW FEET TO ALLOW A CAR TO BACK OUT OF THE SPACE I WANTED. I STARTED TO MOVE SLOWLY INTO THE HEAD IN PARKING SPACE WITH MY LEFT FOOT STILL ON THE BRAKE WHEN THE CAR ACCELERATED RAPIDLY WITH A ROAR. WITH BOTH FEET ON THE BRAKE I WAS FINALLY ABLE TO STOP THE CAR BUT NOT BEFORE IT JUMPED THE CURB AT THE END OF THE PARKING SPACE AND HIT THE CONCRETE BASE OF A LAMP POST, DAMAGING THE FRONT BUMPER. THE ENGINE QUICKLY RETURNED TO IDLE AFTER A FEW SECONDS. A PERSON STANDING AT THE END OF THE PARKING SPACE WOULD HAVE BEEN HIT. THE CAR WAS DELIVERED TO WOBURN JAGUAR AND IDENTIFIED AS A SERIOUS SAFETY ISSUE. WOBURN JAGUAR CLAIMED TO HAVE RECONFIGURED THE ECM AND TCM BUT CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM. JAGUAR NJ WAS NOTIFIED BUT AGAIN OFFERED NO HELP OR ADVICE ABOUT THE UNINTENTIONAL ACCELERATION. *TR

UNINTENDED AND OUT OF CONTROL ACCELERATION I WAS SLOWLY PULLING OUT OF A PARALLEL PARKING PLACE WITH MY LEFT FOOT STILL ON THE BRAKE. THE CAR SUDDENLY ACCELERATED WITH THE ENGINE SPEEDING. IT TOOK BOTH FEET ON THE BRAKE TO BRING THE CAR TO A STOP, JUST SHORT OF A PEDESTRIAN IN A CROSS WALK. THE ENGINE DROPPED TO IDLE AFTER A FEW SECONDS. THE CAR WAS DELIVERED TO WOBURN JAGUAR WHO WORKED ON IT BUT COULD NOT DUPLICATE THE PROBLEM. JAGUAR CARS IN NJ WAS ADVISED BUT OFFERED NO HELP. *TR

WHILE STOPPED AT A TRAFFIC LIGHT WITH RIGHT FOOT ON THE BRAKE AND THE TRANSMISSION IN DRIVE THE CAR SURGED FORWARD ON ITS OWN AT A RAPID RATE, MOVING FORWARD CONSIDERABLY MORE THAN A CAR LENGTH BEFORE HEAVY BRAKING SLOWED IT DOWN IN THE MIDDLE OF THE INTERSECTION AGAINST A RED LIGHT. THE ENGINE THAN RETURNED TO IDLE JUST AS FAST AND MYSTERIOUSLY AS IT ACCELERATED. AT NO TIME WAS THE ACCELERATOR PEDAL TOUCHED. THE STABILITY CONTROL SYSTEM LIGHT CAME ON INDICATING FAILURE OF THE SYSTEM. *TR