2000 Jaguar S-TYPE

THROUGH TALKING WITH JAGUAR AND LOOKING THROUGH THIS WEBSITE, THERE HAVE BEEN MANY TROUBLED BY A DESIGN DEFECT THAT HAS BEEN UNDER REPORTED IN THIS CAR. WHEN PARKED IN MY DRIVEWAY, WHICH HAS A SLIGHT INCLINE AS MANY DO, I COULD NOT PUT THE CAR BACK INTO GEAR. TRYING TO SHIFT INTO GEAR CAUSED THE PIN ON THE HAND SELECTOR LEVER TO BREAK. IT COULD NOT BE TAKEN OUT OF PARK. HAD TO TOW THE CAR TO THE DEALER WHICH IS 40 MILES AWAY. I LOST 1/2 DAY OF WORK AND MISSED APPOINTMENTS. I ALSO HAD TO RENT MY OWN CAR FOR 2 DAYS UNTIL THE DEALER COULD FIX IT. DEALER MADE IT SOUND LIKE IT WAS MY FAULT FOR NOT PUTTING ON THE PARKING BRAKE BEFORE I SHIFTED INTO PARK. I READ THROUGH ALL THE OWNERS MANUAL AND THERE IS NO INDICATION OR WARNING TO DO SO. I HAVE NEVER BEEN INFORMED OTHERWISE. I ASKED THE DEALER WHO ALSO SAID THERE WAS NO MENTION OF IT. I HAVE HAD SEVERAL OTHER CARS PARKED IN THIS DRIVEWAY OVER MANY YEARS WITH NO PROBLEMS SUCH AS THIS. THE 2000 S TYPE HAS A DESIGN FLAW WHICH IS NOT BEING HANDLED PROPERLY BY JAGUAR. I WAS JUST FORTUNATE IT WAS IN MY OWN DRIVEWAY WHEN IT HAPPENED. HOPE I CAN ALWAYS REMEMBER THE UNWRITTEN SEQUENCE, APPLY FOOT BRAKE, APPLY HAND BRAKE, SHIFT TO PARK, LIFT OFF FOOT BRAKE AND THEN CROSS YOUR FINGERS.*JB

ALL 4 POWER WINDOW REGULATORS HAVE NOW FAILED. FIRST ONE WAS UNDER WARRANTY - FOLLOWING WERE NOT. CALLED JAGUAR AND WAS TOLD THAT THIS IS NOT A DEFECT AND IS MY RESPONSIBILITY. I FEEL THAT IF ALL 4 WINDOW REGULATORS HAVE FAILED, IT IS A DEFECT, AND PERSONNEL AT THE JAGUAR DEALERSHIP TOLD ME THAT IT HAS BEEN ARECURRING PROBLEM IN THE 2000 S-TYPE JAGUAR.

I GOT A 2000 JAGUAR S-TYPE FROM AUTHORIZED DEALER ("SELECT EDITION") CONDITION ON JUNE 9, 2004. SON (DRIVER) AND HIS PASSENGER WERE BOTH BELTED JULY 2, 2004 DURING WHAT HE THOUGHT WAS A BLOWOUT. CAR STOPPED PERPENDICULAR (AFTER FULL SPIN) IN OPPOSITE LANE (FACING EAST) FROM WHICH IT HAD BEEN TRAVELING (NORTH). WHEEL SHEARED FROM AXLE/HUB ON RIGHT FRONT! CAR ON BARE RIGHT FRONT AXLE! MY HUSBAND AND I WERE AT SCENE IN MINUTES, WE REJOICED NO ONE WAS KILLED! NO ONCOMING TRAFFIC! SEAT BELTS WERE IMPORTANT AS MY SON STATE HE "JUST HELD ON." MY HUSBAND RECOVERED DEBRIS AND SHEARED WHEEL PLACING SAME INTO TRUNK. ONE OF THESE PARTS PROVED TO BE A BROKEN BRAKE, BUT NOT THINKING OF ANALYTICAL ISSUES AT THIS POINT---JUST THANKFUL THAT FATALITIES WERE NOT RESULT. UNBENDING RAIN WAITING FOR TOW TRUCK. THE NC PATROL ARRIVED AT ABOUT 11:30 PM AS THE CAR WAS BEING DRAGGED ONTO A WRECKER. THEY DID NOT LOOK AT SHEARED WHEEL OR ROTOR. THE CAR WAS TOWED JULY 3 TO THE JAGUAR DEALERSHIP. I VISITED DEALERSHIP ON MONDAY, JULY 5TH TO TAKE PICTURES WHEN GREG CARLETON (JAGUAR SERVICE WRITER) SHOWED ME BOTH SIDES OF THE WHEEL STATING THAT "WEAR ON THE RIMS IS WHAT YOU'D EXPECT" AND "THERE'S NOTHING YOU SEE THAT WOULD HAVE CAUSED THAT WHEEL TO COME OFF." HE (MR. CARLETON) PICKED UP THE BRAKE ROTOR AND HELD IT LIKE A KNIFE OVER AN OBVIOUS GASH INSIDE THE RIGHT FRONT WHEEL. IT SEEMED CLEAR THAT THE PART PIERCED THE ALLOY WHEEL. OBVIOUS IN THE LIGHT; WE WERE IN A QUANDARY WHEN IT OCCURRED. HE CALLED THE NEXT DAY JULY 6 TO SAY THAT "ALL PARTS WERE COVERED" UNDER WARRANTY, THAT THE FACTORY WOULD INVESTIGATE THE FAILURE. ANOTHER PERSON CALLED ON WED. JULY 7TH AND SAID "YOU MAY WANT TO CALL YOUR INSURANCE COMPANY". JAGUAR HAS SHIFTED FROM THEIR POSITION TO TEST PARTS. THERE WAS NOTHING: NOT A POTHOLE, NOT ANOTHER VEHICLE, BUT SEVERE DAMAGE THAT WAS A RESULT OF PART FAILURE. I HAVE REQUESTED JAGUAR TO LEAVE ALL PARTS IN THE TRUNK OF THE CAR. *AK

WE PURCHASED A NEW S-TYPE 2000 JAGUAR. THE CAR NOW HAS 40,000 MILES AND HAS HAD THREE TRANSMISSIONS. STARTING WITH THE SECOND TRANSMISSION, I TRIED TO GET JAGUAR TO STEP UP TO THE PLATE AND ADMIT THIS CAR WAS FAULTY. UNFORTUNATELY NOTHING REALLY HAPPENED. I JUST RECEIVED A ABSURD "THANK YOU FOR CONTACTING JAGUAR" MESSAGE. THE CAR STARTED HAVING PROBLEMS AGAIN ABOUT A MONTH AGO, I TOOK IT IN AND WAS TOLD THE CAR NEEDED A NEW TRANSMISSION. THIS WOULD MAKE THE THRID. THE CAR WAS ALSO OUT OF WARRENTY BY THREE MONTHS WHICH TRANSLATED TO MY PAYING FOR THE $6000 TRANSMISSION. AGAIN, I CONTACTED JAG CORP AND EVEN GOT SO FAR AS TO HAVE A CUSTOMER REP LOOK INTO MY CASE. THEY LOOKED AND DECLINED ANY RESPONSIBILTY. I GOT THE TRANSMISSION REPLACED AND PAID THE 6 GRAND. THE CAR HAS BEEN OUT OF THE SHOP FOR THREE DAYS. IT HAS ITS THIRD TRANSMISSION. YESTERDAY, THE CAR STARTED MAKING NOISE. I CALLED THE DEALER AND WAS TOLD TO HAVE THE CAR TOWED IN. I WAS JUST NOTIFIED THAT THE CAR NEEDS ANOTHER TRANSMISSION. THIS WILL MAKE THE FOURTH. THE THRID ONE WAS ONLY THREE DAYS OLD BEFORE IT WENT OUT. SO FAR WE ARE GETTING ABOUT 10,000 MILES PER TRANSMISSION AND ALL JAG MANAGED TO OFFER WAS $1000 TOWARDS THE THIRD ONE. I CAN NOT BELIEVE ANY CAR MANUFACTURER WOULD THINK SO LITTLE OF ITS CUSTOMERS THAT THEY TURN A COLD EYE TO A CAR THAT SO OBVIOUSLY HAS A MAJOR FAULT. FOUR TRANSMISSIONS IN 40,000 MILES AND THEY CONTINUE TO SAY IT IS NOT THEIR FAULT. I WONDER WHOSE FAULT IT IS? I AM VERY DISPPOINTED IN THE MANUFACTURER AND THIS MODEL. I CURRENTLY AM PURSUING OTHER PROCEDURES TO GET A RESOLUTION TO THIS ONGOING PROBLEM THAT I HAVE BEEN TRYING TO GET JAGUAR TO RESOLVE FOR THREE YEARS. *AK