NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
148 reportsMileage unknown · Nov 3, 2022
Electrical SystemForward Collision AvoidanceFuel/propulsion System
The BCCM in a high number of 2019 Jaguar iPace cars are going bad. The BCCM is the main charging component of the vehicle that controls the electrical system and creates a huge hazard and series of malfunctions when it goes bad. It renders the car immobile and you can not charge it. The dealerships and Jaguar North America ref…
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The BCCM in a high number of 2019 Jaguar iPace cars are going bad. The BCCM is the main charging component of the vehicle that controls the electrical system and creates a huge hazard and series of malfunctions when it goes bad. It renders the car immobile and you can not charge it. The dealerships and Jaguar North America refuse to recognize this. There is a significant backorder of these parts because of this issue and the dealership mentioned to me that they see this issue ALL THE TIME. Jaguar should be recalling this part for those of us, like myself, whose car is out of warranty.
NHTSA ODI #11492129
Mileage unknown · Oct 14, 2022
Electrical SystemPower TrainUnknown Or Other
Since April of this year, the car has consistently had problems! A few months ago, it started turning off suddenly!! Yes, suddenly even while driving! This was very alarming. I took it to the dealer in Cincinnati where it stayed for almost a month to be fixed! Then towards the end of August, it started running out of charge / n…
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Since April of this year, the car has consistently had problems! A few months ago, it started turning off suddenly!! Yes, suddenly even while driving! This was very alarming. I took it to the dealer in Cincinnati where it stayed for almost a month to be fixed! Then towards the end of August, it started running out of charge / not charging after driving a few miles with a dashboard warning to "stop immediately". I again shipped it to the dealer in Cincinnati where it has been there since then (over 6 weeks now!) Talking to the dealer, they do not seem to be certain of what happened and keep changing things. I am not sure if I feel safe driving such a car or owning it beyond the warranty
NHTSA ODI #11489256
Mileage unknown · May 12, 2022
Electrical System
I tried to move my Jaguar I-Pace car yesterday - totally unresponsive. Finally got a door to open; dash said the car had zero miles (it had 140 available when last shut off). Then got a "Charging System Fault" message. Dash info kept turning off. Car won't accept electricity to charge, charging panel lights kept flashing, then a…
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I tried to move my Jaguar I-Pace car yesterday - totally unresponsive. Finally got a door to open; dash said the car had zero miles (it had 140 available when last shut off). Then got a "Charging System Fault" message. Dash info kept turning off. Car won't accept electricity to charge, charging panel lights kept flashing, then all the doors locked and the alarm went off, with no way to turn it off as the key fob didn't work. When I googled "charge system fault" it is a common problem causing major headaches. It happened to a neighbor too; another I-Pace, different year! This needs to be a recall so Jaguar will address this issue before their cars die, not after. Per the internet, Jaguar is sometimes taking weeks to fix this which is unacceptable.
NHTSA ODI #11464375
Mileage unknown · Feb 18, 2022
Electrical SystemService BrakesSteering
35mph limit road, moderate traffic, speed of 30-35mph suddenly car shows an error message on screen with regards to electrical fault of traction battery and reduced feel of brakes. On a contrary, brakes became extremely hard and unresponsive (zero braking efficiency) - car moving 30mph, no change in forward motion (minor jitter …
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35mph limit road, moderate traffic, speed of 30-35mph suddenly car shows an error message on screen with regards to electrical fault of traction battery and reduced feel of brakes. On a contrary, brakes became extremely hard and unresponsive (zero braking efficiency) - car moving 30mph, no change in forward motion (minor jitter on the steering wheel), barely managed to change lane to avoid collision. If right lane would be occupied, that would be a certain collision with a car in front of me as I would have no place to bring the car to safety. Brake message cleared when the car stopped.
NHTSA ODI #11452901
22,000 miles · Apr 22, 2021
Electrical SystemService Brakes
BRAKES FAILED, AND BATTERY DIED AT FULL SPEED IN A 35 MILE ZONE, LUCKILY SLIGHT UP SLOPE AND CAR CAME TO A HALT. COMPLETE BATTERY AND BRAKE FAILURE, THE WHOLE SYSTEM SHUT DOWN. NO ANSWERS FROM JAGUAR, JUST A BATTERY REPLACEMENT. AGAIN, BRAKES FAILED AT FULL SPEED!
NHTSA ODI #11413407
1,247 miles · Apr 20, 2021
Electrical SystemFire
EV BATTERY CAUGHT FIRE AFTER VEHICLE HAD BEEN PARKED FOR 5 DAYS IN AN INTERIOR LEVEL OF AN OPEN AIR PARKING GARAGE. VEHICLE WAS A TOTAL LOSS.
NHTSA ODI #11413004
19,456 miles · Mar 6, 2021
Electrical SystemPower TrainService Brakes
ELECTRICAL MULTI-SYSTEM FAILURE INCLUDING BRAKING WHILE VEHICLE IN MOTION. BRAKES FAILED AND STEERING AFFECTED. ENTIRE WIRING HARNESS DEFECTIVE ON VEHICLE PER MANUFACTURER.
NHTSA ODI #11399556
17,000 miles · Feb 5, 2021
Electrical System
UPON DRIVING OUT OF OUR HOUSE TO TAKE KIDS TO SCHOOL THERE WAS AN ERROR MESSAGE ON DISPLAY. PRIOR TO THIS AN UPDATE WAS DONE TO THE VEHICLE. PRIOR TO UPDATE THE VEHICLE CHARGED BATTERY WITH A RANGE OF 234. AFTER THE 'UPDATE' WAS DONE 2 DAYS AGO THE BATTERY DID NOT FULLY CHARGE DESPITE BEING ON A SUPERCHARGER OVER 12 HOURS. THE C…
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UPON DRIVING OUT OF OUR HOUSE TO TAKE KIDS TO SCHOOL THERE WAS AN ERROR MESSAGE ON DISPLAY. PRIOR TO THIS AN UPDATE WAS DONE TO THE VEHICLE. PRIOR TO UPDATE THE VEHICLE CHARGED BATTERY WITH A RANGE OF 234. AFTER THE 'UPDATE' WAS DONE 2 DAYS AGO THE BATTERY DID NOT FULLY CHARGE DESPITE BEING ON A SUPERCHARGER OVER 12 HOURS. THE CAR CHARGED ONLY TO ABOUT 160 AND THEN DISPLAYED THIS MESSAGE ON THE DISPLAY : VEHICLE NOT FULLY CHARGED. POWER CUT DETECTED.
NHTSA ODI #11394809
17,000 miles · Feb 5, 2021
Forward Collision AvoidanceLane Departure
AS WE WERE ON OUR WAY TO JAGUAR DEALERSHIP, ODDLY ENOUGH, AFTER WE RECEIVED AN UPDATE 2 DAYS AGO, THE FRONT COLLISION ALARMS GO OFF WITH NO VEHICLE IN FRONT OR SIDE OF THE VEHICLE. IT DID THIS 3 TIMES JUST ON THE WAY TO DEALERSHIP. THE VEHICLE WAS IN MOTION ON THE CITY ROAD . NO OTHER VEHICLES NEAR VEHICLE TO THE FRONT BACK OR …
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AS WE WERE ON OUR WAY TO JAGUAR DEALERSHIP, ODDLY ENOUGH, AFTER WE RECEIVED AN UPDATE 2 DAYS AGO, THE FRONT COLLISION ALARMS GO OFF WITH NO VEHICLE IN FRONT OR SIDE OF THE VEHICLE. IT DID THIS 3 TIMES JUST ON THE WAY TO DEALERSHIP. THE VEHICLE WAS IN MOTION ON THE CITY ROAD . NO OTHER VEHICLES NEAR VEHICLE TO THE FRONT BACK OR SIDES.
NHTSA ODI #11394805
Mileage unknown · Jan 5, 2021
Service Brakes
2019 JAGUAR I-PACE EV 400. CONSUMER WRITES IN REGARD TO BRAKE FAILURE WHILE DRIVING. *AS *JS
NHTSA ODI #11385832
Official recalls
8Dec 12, 2024
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat.
Consequence & remedy
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will update the battery energy control module software as an interim repair, free of charge. Owner notification letters were mailed February 6, 2025. As a final repair, Jaguar will repurchase the vehicles under recall number 24V-633. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H529.
Aug 23, 2024
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Consequence & remedy
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. As an interim repair, dealers will update the battery energy control module software, free of charge. Owner letters were mailed March 5, 2025. JLR will repurchase the vehicles. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's numbers for this recall are H514 and H536. These vehicles were previously recalled for this same issue under one or more recall numbers 24V-085 (H471), 23V-709 (H459), or 23V-369 (H441) and will need to have the new interim remedy performed before the vehicle is repurchased.
Mar 7, 2024
Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Consequence & remedy
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
Feb 8, 2024
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Consequence & remedy
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.
Feb 8, 2024
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Consequence & remedy
Consequence: Electrical arcing increases the risk of a fire.
Remedy: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
Oct 19, 2023
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Consequence & remedy
Consequence: The high-voltage battery overheating increases the risk of a fire.
Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
May 25, 2023
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Consequence & remedy
Consequence: The high-voltage battery overheating increases the risk of a fire.
Remedy: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
May 9, 2019
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: A delay in deceleration, increases the distance needed to stop and the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.