WE DRIVE THE TRUCK EVERYDAY FROM 1 LOCATION TO ANOTHER LOCATION FOR ABOUT 65 MILES PER DAY THE ODOMETER IS ABOUT 75,000 MILES. WE DO REGULAR SERVICE ON TIME AND THERE'S NO ACCIDENT SO FAR (TOUCH WOOD). THERE'S NO SYMPTOM FOR THE INCIDENT. THIS HAPPENED ON 8/15/2010 SUNDAY HEADING FROM MONTEREY PARK TO CHINO HILLS. THE DRIVER HEA…
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WE DRIVE THE TRUCK EVERYDAY FROM 1 LOCATION TO ANOTHER LOCATION FOR ABOUT 65 MILES PER DAY THE ODOMETER IS ABOUT 75,000 MILES. WE DO REGULAR SERVICE ON TIME AND THERE'S NO ACCIDENT SO FAR (TOUCH WOOD). THERE'S NO SYMPTOM FOR THE INCIDENT. THIS HAPPENED ON 8/15/2010 SUNDAY HEADING FROM MONTEREY PARK TO CHINO HILLS. THE DRIVER HEARD A NOISY SOUND IN THE FRONT, BUT DON'T KNOW WHERE. WE PARKED AT CHINO HILLS AND ON THE NEXT DAY TOWED TO BODY SHOP. AFTER A QUICK LOOK, HE TOLD US TO TOW TO THE DEALER. PECK ROAD TRUCK CENTER IN CITY OF INDUSTRY CHECKED AND SAID SOMETHING WRONG WITH THE ENGINE. HE NEGOTIATED WITH THE MANUFACTURER, ISUZU WHO SAID THE WARRANTY EXPIRED 2 MONTHS AGO. NO MATTER WHAT WE STILL HAVE TO FIX IT. THE SERVICE ADVISOR (MCMILLON, RON) SAID THE ENGINE IS TORN APART AND THE SERVICE QUOTE RIGHT NOW IS ESTIMATED ABOUT $8,724. HERE?S THE OPERATION DESCRIPTION: (1) DIAGNOSE, RAN ENGINE PERFORMANCE TEST, REMOVED ENGINE ASSY, PULLED HEAD, FOUND #3 CONNECTING ROD CRANK BAD. RECOMMEND TO REPLACE CRANK, ALL CONNECTING ROD BEARING, PISTON AND LINER #3. (2) EXTRA PARTS AND LABOR TO REPLACE, OIL PUMP, GEARS, GASKETS, HEAD BOLTS (STRETCHED), COLLERS, JETS (FOR OIL SPRAYING ON LINER), MISC GASKETS, NOT SEEN UNTIL ENGINE HAS BEEN TORN APART. WE BOUGHT THIS TRUCK ON 5/22/2007 FOR $50,121.33 AND YET THE ENGINE TORN APART. THIS IS BEYOND NORMAL WEAR AND TEAR. ISUZU SHOULD INSPECT THE PROBLEM AND PAY FOR THE REPAIR. WE DON' KNOW IF THE DEALER KEPT THE ENGINE OR TOOK A PICTURE YET. AT THIS POINT, WE DIDN'T ASK FOR ANY COMPENSATION ON THE INCONVENIENCE CAUSED BY THIS BROKE DOWN. *TR
ISUZU IS RECALLING CERTAIN MODEL YEAR 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500, AND CHEVROLET W3500, W4500, AND W5500 VEHICLES. THE OIL PIPE BOLTS WERE NOT TIGHTENED PROPERLY DURING THE VEHICLE PRODUCTION PROCESS. IF NOT ADEQUATELY TIGHTENED, THE BOLT MAY LOOSEN AFTER PROLONGED VEHICLE OPERATION, WHICH CAN RESULT IN OIL SEEPAGE OR LEAKAGE FROM THE PACKING SEALS. IN GENERAL, AS OIL IS LOST, THE OIL WARNING LAMP WILL ILLUMINATE, AND THERE MAY BE ABNORMAL ENGINE NOISE AND LOSS OF OIL CAN CAUSE ENGINE SEIZURE.
Consequence & remedy
Consequence: IF THE ENGINE SEIZES WHILE THE VEHICLE IS BEING DRIVEN, THE VEHICLE MAY EXPERIENCE SUDDEN DECELERATION LEADING TO AN INCREASED RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PACKING SEALS WITH NEW ONES AND THE BOLT WILL BE TIGHTENED WITH A SPECIFIED TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.
ISUZU IS RECALLING 16,859 MY 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500 AND CHEVROLET W3500, W4500, W5500 TRUCKS EQUIPPED WITH DIESEL ENGINES. DIESEL FUEL MAY SEEP OR LEAK FROM THE FUEL PIPE AT THE UPPER OR LOWER FUEL PORT ON THE DIESEL FUEL SUPPLY PUMP.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE VEHICLES AND IF NO SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL PIPE FITTINGS WILL BE TIGHTENED. IF SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL SUPPLY PUMP WILL BE REPLACED WITH A NEW ONE. THE RECALL WILL BEGIN ON JUNE 30, 2008. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727, GMC AT 1-866-996-9463, OR CHEVROLET AT 1-800-630-2438..
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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