2012 Infiniti QX56

WHEN I'M STOPPED AT A LIGHT THE VEHICLE WILL START TO ROLL FORWARD UNEXPECTEDLY AND EXTRA PRESSURE NEEDS TO BE APPLIED TO THE BRAKE PEDAL TO PREVENT THE VEHICLE FROM MOVING, AT THIS POINT THE BRAKE PEDAL IS ALMOST AT THE FLOOR AND PUMPING THE PEDAL A FEW TIMES WILL RESTORE THE BRAKES TO A NORMAL FEEL. THE INFINITI DEALER STATES THIS IS A NORMAL CONDITION AND REPAIRS ARE NOT NEEDED. THIS HAS BEEN ONGOING SINCE 04/2015 TO PRESENT.

TL* THE CONTACT OWNS A 2012 INFINITI QX56. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V683000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2012 INFINITI QX56. THE CONTACT STATED THAT WHILE ATTEMPTING A TURN AT 55 MPH, THE PASSENGER'S SIDE FRONT AND DRIVER'S SIDE REAR WHEELS INDEPENDENTLY INCREASED IN ROTATION, CAUSING THE VEHICLE TO ERRONEOUSLY TURN. THE CONTACT ALSO STATED THAT THE SEAT BELT WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 800.

TL* THE CONTACT OWNS A 2012 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING 60 MPH AND SLIGHTLY APPLYING THE BRAKES, THE BRAKES SEIZED, CAUSING THE VEHICLE TO STOP INSTANTLY. THE CONTACT STATED THAT ONCE THE VEHICLE CAME TO A COMPLETE STOP, THE BRAKES RELEASED AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION BUT THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,200.

THE STANDARD QX56 COMES WITH MORE THAN ADEQUATE ROOM FOR ANY SIZE SHOE ON THE ACCELERATOR PEDAL. LESS THAN 10% OF THE QX MODELS ARE ORDERED WITH THE TECHNOLOGY PACKAGE. THIS PACKAGE INCLUDES A DESIGN FEATURE THAT CAUSES THE GAS PEDAL TO PUSH BACK AGAINST THE OPERATORS FOOT IF THE RADAR SENSES THAT THE VEHICLE IS CLOSING DISTANCE TOO QUICKLY ON THE VEHICLE AHEAD. THE MECHANICAL/ELECTRICAL DEVICE THAT PERFORMS THIS ACTION IS MOUNTED TO THE FIREWALL AT THE TOP OF THE ACCELERATOR PEDAL. I AM 6'3" TALL AND HAVE A SIZE 12 SHOE. THE TIP OF MY SHOE KEEPS GETTING CAUGHT UNDER THIS MECHANICAL DEVICE AND ON MULTIPLE OCCASIONS IN THE FIRST WEEK OF OWNERSHIP IT HAS CAUSED A MOMENTARY DELAY IN QUICKLY MOVING FROM THE ACCELERATOR TO THE BRAKE PEDAL. THE HANG UP OF THE TIP OF MY SHOE IS EXAGGERATED GREATLY BY DRESS SHOES WITH A FIRMER TIP OF THE SOLE OF THE SHOE. AGAIN, THIS DEVICE IS ONLY PRESENT ON QX MODELS WITH THE TECHNOLOGY PACKAGE. THIS TECH PACKAGE DEVICE ALSO GETS IN THE WAY AS YOU GO TO PUSH ON THE GAS PEDAL. THE ONLY WAY TO AVOID THIS PROBLEM IS TO ALWAYS REMEMBER TO PLACE YOUR RIGHT HEEL AT LEAST 2" AWAY FROM THE BASE OF THE GAS PEDAL AND PUSH IT ONLY WITH YOUR TOES. MOVING YOUR HEEL AWAY FROM THE BOTTOM OF THE PEDAL RESULTS IN THE TIP OF YOUR SHOE TOUCHING THE PEDAL LOWER AND JUST BRUSHING THE UNDERSIDE OF THE TECH PACKAGE DEVICE. I HAVE CONTACTED CONSUMER SUPPORT AT INFINITI USA AND THEY HAVE TOLD ME THAT THEY HAVE HAD COMPLAINTS BUT "THAT'S JUST THE WAY IT IS FOR PEOPLE WITH BIGGER FEET". I GUESS THEY DON'T HAVE SIZE 12 IN JAPAN. THIS IS A HAZARD WHEN THE TIP OF MY RIGHT SHOE GETS CAUGHT AND PREVENTS ME FROM MOVING QUICKLY TO THE BRAKE. *TT