2012 Infiniti QX56

INFINITI QX56 HAS A UBIQUITOUS ISSUE WITH TIMING CHAIN FAILURES GOING OUT BETWEEN 60K-80K MILES. THIS PROBLEM IS NOT ONLY A VERY EXPENSIVE REPAIR ($3K TO $5K), BUT IS ALSO A SEVERE SAFETY ISSUE IF TIMING CHAIN WERE TO FAIL ON THE ROADWAY. INFINITI HAS MENTIONED A POSSIBLE RECALL, BUT SEEMS TO STALLING DUE TO THE MASSIVE EXPENSE THAT THEY WOULD HAVE TO BARE. I DETECTED A PROBLEM AT APPROXIMATELY 70K MILES, WHEN STARTING ON COLD MORNINGS. MY VEHICLE SOUNDED LIKE A SCREAMING EAGLE FOR THE FIRST 5 MINUTES OF OPERATION. I EVENTUALLY HAD A FAILURE JUST OVER 80K MILES (FORTUNATELY, WHILE IN THE DRIVEWAY). PER THE SERVICE MANAGER AT MY LOCAL INFINITI DEALER, THEY HAVE KNOWN ABOUT THE PART DEFECT WHICH ALL TOO COMMON ON 2010-2012 QX56 MODELS. INFINITI RESOLVED THE ISSUE AND DEVISED A NEW TIMING CHAIN FOR THE 2013 MODEL. I HAVE ATTACHED A COPY OF MY REPAIR BILL, ALONG WITH THE SAME DIAGNOSIS OF MANY VEHICLES FROM THE REPAIRPAL WEBSITE. I WOULD APPRECIATE ANY THING YOU COULD DO ON MY BEHALF AND THE THOUSANDS OF OTHER CUSTOMERS WHO HAVE SUFFERED THE SAME FATE.

THE INFINITI QX56 HAS A KNOWN ISSUE WITH THE TIMING CHAIN ON THE SIDE THAT DRIVES THE FUEL PUMP. THE CHAIN STRETCHES AND BEGINS TO RUB METAL AGAINST METAL. THE COST TO REPAIR IS 4000 - 5000 DOLLARS AND IF YOU DO NOT REPAIR YOU RUN THE RISK OF RUINING THE MOTOR AND THAT IS 17,000. I WAS TOLD BY THE INFINITI MECHANIC IT IS A KNOWN ISSUE AND HE COULD REPAIR THEM IN HIS SLEEP AND THE NEW CHAINS ARE "HEAVER DUTY". INFINITI SAYS IT IS NOT A COMMON PROBLEM SO THEY WILL NOT REPAIR IT OUT OF WARRANTY. SEE THE ATTACHED WEB SITE. JUST THIS ONE SITE HAS OVER 70 PEOPLE WITH THIS ISSUE. HTTP://REPAIRPAL.COM/ABNORMAL-NOISE-FROM-TIMING-CHAIN-AREA-266 AT 4000 TO 5000 TO FIX THAT IS ALMOST 400000 IN REPAIRS FROM JUST THIS ONE SITE. IF IT IS NOT AN ISSUE I WONDER WHY THE NEW TIMING CHAINS ARE HEAVIER. THESE ARE NOT CHEAP VEHICLES AND INFINITI SHOULD STAND BEHIND THEIR PRODUCT. IF THEY WILL REPLACE IT UNDER WARRANTY THEN IT IS NOT NORMAL WEAR. I COULD NOT GET INFINITI TO TELL ME HOW MANY TIMING CHAINS THEY HAVE SOLD AND / OR HOW MANY REPAIRS HAVE BEEN DONE ACROSS THE US BOTH IN AND OUT OF WARRANTY, MAYBE THEY WILL RESPOND TO YOU. IF YOU GOOGLE INFINITI QX 56 TIMING CHAIN ISSUE, YOU WILL SEE IT IS NOT AN ISOLATED EVENT.

INFINITI QX56 2012 WITH 100,000 MILES STARTED MAKING WHINING NOISE AT START-UP AND THE ENGINE WOULD RUN AND SPUTTER WITHIN 7K MILES OF A FULL SYNTHETIC OIL CHANGE. CALLED DEALERSHIP AFTER WORKING WITH LOCAL MECHANIC AND THEY KNOW THEIR IS A BULLETIN ON THIS VEHICLE THAT REQUIRES AND NEW TIMING CHAIN BE INSTALLED. SEEMS THIS IS ALMOST A 100% FAIL RATE AND JUST IS A MATTER WHEN VERSUS IF THIS WILL FAIL. SPEAKING TO INFINITI AND NISSAN THEY WILL NOT COVER ONE DIME OF THIS $4,500 REPAIR EVEN THOUGH THIS IS A MANUFACTURING LATENT DEFECT. I SPOKE TO TWO DEALERSHIPS AND THEY DO BETWEEN 30-40 OF THESE $4,500 REPAIRS A MONTH...THIS IS SIMPLY CRIMINAL THAT THERE IS NOT A RECALL ON THIS ISSUE. THIS IS A HIGH LUXURY VEHICLE AND TO HAVE THIS ISSUE IS A CRIME. THANKS.

VEHICLE DROPPED SPEED ON THE HIGHWAY AND STARTED FLASHING THE SERVICE ENGINE SOON LIGHT. THE SPEED DROP WAS SEVERE AND PLACED ME IN A DANGEROUS SITUATION ON THE HIGHWAY. IT ALSO HAD A WHINING NOISE AT START WHEN I LEFT . TOOK IT TO THE DEALER, THEY INFORMED ME THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE ONLY HAD 83K IN MILES AND WAS JUST 10K OUT OF WARRANTY. DEALER CHARGED $4000 FOR THE REPAIR