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2017 Infiniti QX30

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 19 of 33 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports3 injury reports

Unknown Or Other complaints

4 reports
Clear category filter
Mileage unknown · Nov 4, 2025
Unknown Or Other

I opened my sunroof cover and the back of my headliner dropped. The back window is already small and the headliner hangs in front of it obstructing the view. It seems like everyone has this same issue or defect which is pretty pricey to repair.

NHTSA ODI #11697438

25,000 miles · Jul 23, 2019
Electronic Stability Control (esc)Power TrainUnknown Or Other

THIS COMPLAINT IS THAT OF SERIOUS HEALTH AND SAFETY RISK IGNORED WITH IGNORANCE AND BELLIGERENCE BY INFINITI. THE QX30 IS AN AUTOMATIC TRANSMISSION CAR THAT IS NOT JUST ROLLING BACKWARDS WHILE IN DRIVE HOWEVER IT APPEARD TO BE DRIVING BACKWARDS IN DRIVE. WHILE THE QX30 IS STATIONARY ON AN CITY OR HIGHWAY, WITH OR WITHOUT THE…

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THIS COMPLAINT IS THAT OF SERIOUS HEALTH AND SAFETY RISK IGNORED WITH IGNORANCE AND BELLIGERENCE BY INFINITI. THE QX30 IS AN AUTOMATIC TRANSMISSION CAR THAT IS NOT JUST ROLLING BACKWARDS WHILE IN DRIVE HOWEVER IT APPEARD TO BE DRIVING BACKWARDS IN DRIVE. WHILE THE QX30 IS STATIONARY ON AN CITY OR HIGHWAY, WITH OR WITHOUT THE AUTOMATIC SHUT OFF ENGAGED, THE VEHICLE WILL NOT JUST ROLL SLIGHTLY, HOWEVER ENGAGE IN BACKWARDS MOTION TO A POINT OF THE CAR SEEMINGLY DRIVING BACKWARDS WHILE THE CAR IS IN DRIVE. THE CAR ESSENTIALLY DRIVES IN REVERSE, WITHOUT OPERATOR CONTROL. I TOOK THE VEHICLE TO JBA INFINITI ELLICOTT CITY, MD WHERE THE MANAGER KEN STATED THIS WAS A "DESIGN FLAW" WITHIN THE QX30. I STATED THE SERIOUSNESS OF THIS SITUATION, AS THIS OCCURS WHILE ON AN INCLINE OR NOT. IT WAS STATED THE QX30 DOES NOT HAVE A TRANSMISSION LOCK WITHIN THE DESIGN OF THE VEHICLE AND THEREFORE THE VEHICLE DOES HAVE THE ABILITY TO ESSENTIALLY "ROLL AWAY WHILE IN DRIVE". I EXPLAINED THE SERIOUS NATURE AND RISK TO PUBLIC SAFETY. I WAS DIRECTED TO BRING MY ISSUE UP WITH INFINITI CONSUMER AFFAIRS. INFINITI CONSUMER AFFAIRS IS A WASTE OF WORDS AND PLACE THE LIVES OF THE PUBLIC WITHOUT WORTH. THE CASE NUMBER RECIEVED IS 36476934 07/23/2019 @ 3:30PM. PLEASE RETRIEVE THE CALL. IT HAUNTS MY SOUL TO KNOW THAT DEATH MUST OCCUR RO HAVE SOMETHING SO CRUCIAL TAKEN SERIOUSLY.

NHTSA ODI #11234203

28,000 miles · Nov 30, 2018
Unknown Or OtherCrashInjury

WAS DRIVING CAR AND WINDSHIELD BEGAN TO FREEZE OVER WITH FROST. CAME TO COMPLETE STOP IN RESIDENTIAL STREET, AND THE CAR WAS STATIONARY. I THEN PRESSED PARK BUTTON AND OPENED CAR DOOR TO GET OUT TO SCRAPE WINDSHIELD MORE. CAR DID NOT GO INTO PARK AND BEGAN TO ROLL, PULLING ME OUT AND TO THE GROUND AND AND MY LEFT LOWER LEG WAS R…

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WAS DRIVING CAR AND WINDSHIELD BEGAN TO FREEZE OVER WITH FROST. CAME TO COMPLETE STOP IN RESIDENTIAL STREET, AND THE CAR WAS STATIONARY. I THEN PRESSED PARK BUTTON AND OPENED CAR DOOR TO GET OUT TO SCRAPE WINDSHIELD MORE. CAR DID NOT GO INTO PARK AND BEGAN TO ROLL, PULLING ME OUT AND TO THE GROUND AND AND MY LEFT LOWER LEG WAS RAN OVER BY LEFT REAR TIRE. CAR CONTINUED TO ROLL AND WENT OFF ROAD AND CRASHED INTO A TREE. IN THE OWNER'S MANUAL FOR VEHICLE, MANUAL STATES THAT "PARK POSITION P IS AUTOMATICALLY ENGAGED IF: *YOU SWITCH OFF THE ENGINE USING THE KEY AND REMOVE THE KEY OR *YOU OPEN THE DRIVER'S DOOR WHEN THE VEHICLE IS STATIONARY OR DRIVING AT A VERY LOW SPEED AND THE TRANSMISSION IS IN POSITION D (DRIVE) OR R (REVERSE). FROM THE OWNER'S MANUAL, THE VEHICLE SHOULD HAVE WENT INTO PARK AND NOT ROLLED.

NHTSA ODI #11155222

100 miles · Feb 20, 2017
Electrical SystemUnknown Or Other

I HAVE REACHED OUT TO THE DEALERSHIP AND INFINITI USA BUT TO NO AVAIL. SAFETY ISSUE: AFTER COMING TO A FULL STOP THE DOOR WILL NOT OPEN WHEN YOU PULL THE LEVER UNLESS YOU MANUALLY UNLOCK THE DOOR: YOU CAN'T GET OUT OF THE CAR UNLESS YOU MANUALLY UNLOCK IT; THIS IS A PRIMARY CONCERN FOR EMERGENCIES WHEN OFTEN PEOPLE DON'T HAVE T…

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I HAVE REACHED OUT TO THE DEALERSHIP AND INFINITI USA BUT TO NO AVAIL. SAFETY ISSUE: AFTER COMING TO A FULL STOP THE DOOR WILL NOT OPEN WHEN YOU PULL THE LEVER UNLESS YOU MANUALLY UNLOCK THE DOOR: YOU CAN'T GET OUT OF THE CAR UNLESS YOU MANUALLY UNLOCK IT; THIS IS A PRIMARY CONCERN FOR EMERGENCIES WHEN OFTEN PEOPLE DON'T HAVE THEIR WITS ABOUT THEM AND MAY STRUGGLE WITH THE DOOR FORGETTING THEY HAVE TO MANUALLY UNLOCK IT. (ALL OUR OTHER VEHICLES WHEN THE CAR COMES TO A STOP AND THE ENGINE IS OFF YOU PULL ON THE LEVER AND THE DOOR WILL OPEN BUT NOT WITH THE INFINITI QX30.) THANK YOU IN ADVANCE FOR LOOKING INTO TO THIS. I HAVE ATTACHED THE EXPLANATION/RESPONSE FROM THE DEALERSHIP AND INFINITI USA

NHTSA ODI #10955712

Official recalls

4

21V419000 · Steering; Steering:gear Box:shaft Sector

Jun 2, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence & remedy

Consequence: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Remedy: Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.

Additional source detail variants (2)

Steering:gear Box:shaft Sector

Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Remedy: Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.

Steering

Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Remedy: Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.

17V691000 · Air Bags:frontal

Nov 1, 2017

Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Consequence & remedy

Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy: Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.

17V143000 · Air Bags:side/window

Mar 6, 2017

Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.

Consequence & remedy

Consequence: If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.

Remedy: Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on May 2, 2017. Owners may contact Infiniti customer Service at 1-800-662-6200.

16V939000 · Air Bags:frontal:passenger Side:inflator Module

Dec 28, 2016

Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.

Remedy: Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on March 21, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.