NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
43 reportsMileage unknown · Sep 10, 2025
Air BagsEngineFuel/propulsion System
Within one month of purchase, the airbag warning light illuminated and has remained on continuously. A separate dealership later confirmed the airbag system is defective and may not deploy in an accident. This is a serious safety defect that was not disclosed to me at the time of sale. Additional Issues: •On July 14, 2025, I dr…
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Within one month of purchase, the airbag warning light illuminated and has remained on continuously. A separate dealership later confirmed the airbag system is defective and may not deploy in an accident. This is a serious safety defect that was not disclosed to me at the time of sale. Additional Issues: •On July 14, 2025, I dropped the car off for prolonged starting issues. I was told the vehicle had six faulty fuel pumps/injectors. •I have not had possession of the car since July 14. •On August 30, 2025, I received an email from Nissan of Orange Park stating the car was “completed and ready.” When I called the next day, I was told the car was not at Nissan at all, but at Infiniti, with no clear repair status or timeline. Concern: This is a federal safety defect. I request NHTSA’s review and investigation into Infiniti/Nissan’s handling of defective airbag systems in this vehicle and the misleading communication surrounding repairs.
NHTSA ODI #11686256
Mileage unknown · Aug 19, 2025
EngineFuel/propulsion SystemVehicle Speed Control
My car wouldnt start and when it did, it would start shaking and every time I accelerate, The speed wasnt going any faster but only the RPMs were
NHTSA ODI #11681634
Mileage unknown · May 28, 2025
Unknown Or Other
I was driving down the highway leaving the barbershop and my car wouldnt go over more than like 55 mph and I got a flashing green symbol beside my check engine light which had just came on when the AUTO (Stop/Start) light did. once I got home turned it off and turned it back on the for a second the light doesn’t come on but once…
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I was driving down the highway leaving the barbershop and my car wouldnt go over more than like 55 mph and I got a flashing green symbol beside my check engine light which had just came on when the AUTO (Stop/Start) light did. once I got home turned it off and turned it back on the for a second the light doesn’t come on but once you drive it maybe a quarter of a mile or less it come back on and the car wont function properly again
NHTSA ODI #11663542
Mileage unknown · Mar 22, 2025
Fuel/propulsion SystemPower TrainService Brakes
Car has white smoke coming from the exhaust and the oil level keeps decreasing. Car stalls and takes time to accelerate P0106 code pops up from engine. There’s a rattle and whine noise coming from the engine bay. Also the gas was stuck accelerating. Had to switch the car to neutral so it does continue accelerating. After sw…
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Car has white smoke coming from the exhaust and the oil level keeps decreasing. Car stalls and takes time to accelerate P0106 code pops up from engine. There’s a rattle and whine noise coming from the engine bay. Also the gas was stuck accelerating. Had to switch the car to neutral so it does continue accelerating. After switching to neutral I was able to decrease power to the wheels and had to pull over on the road.
NHTSA ODI #11649920
107,000 miles · Jan 27, 2025
EngineEngine And Engine Cooling
The contact owns a 2018 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the "Low Oil Pressure - STOP", message was displayed, and the contact stopped driving the vehicle. The contact stated that while starting the vehicle, the engine was abnormally loud. The contact stated that the low oil pressure w…
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The contact owns a 2018 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the "Low Oil Pressure - STOP", message was displayed, and the contact stopped driving the vehicle. The contact stated that while starting the vehicle, the engine was abnormally loud. The contact stated that the low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the timing chain. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 107,000.
NHTSA ODI #11638873
Mileage unknown · Nov 12, 2024
Engine
Turbos are starting to work and car is starting to consume anti freeze
NHTSA ODI #11624689
Mileage unknown · Oct 21, 2024
Electrical SystemUnknown Or Other
The locks on the car automatically keep locking all day long and drain my battery, I have had to have my car jump started and recently towed to Infiniti dealer and they are stating there have been known issues with this electrical problem with rain getting into the sunroof and deteriorating the lines that short out the other sys…
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The locks on the car automatically keep locking all day long and drain my battery, I have had to have my car jump started and recently towed to Infiniti dealer and they are stating there have been known issues with this electrical problem with rain getting into the sunroof and deteriorating the lines that short out the other systems. I have a bumper to bumper warranty that I took out with the Infiniti Dealership but they are stating only part of the repairs will be covered by the warranty and not the sunroof part and that will cost me $1,300 to fix. If this is a known problem, how is this not a recall and why do me, the consumer, have to pay out-of- pocket for something that is a known issue with the sunroofs on these Infiniti's? Can someone please contact me regarding this issue asap. It started when my car was at Infiniti's body shop in September getting repaired from a hit and run to my vehicle that required replacement of rear left back panel and rear left back passenger driver door (that had nothing to do with this issue) and when I picked the vehicle up they had to jump start my car. They had my car for a month and nothing prior to this was wrong with my vehicle. I don't know if someone left my sunroof open and it rained or what happened since this repair, but now I am having the issue with the car locks automatically/continuously locking and draining my battery. I read online that there is a button that should be available on the dashboard to shut off the automatic locking system, but the dealer has not mentioned this and is stating I need all this electrical things done to my car that will cost over $3,000 and that the sunroof part is not covered. This is absurd and not trusting what I am hearing from the dealership. Please advise asap. Thank you for your time!
NHTSA ODI #11621012
Mileage unknown · Jun 4, 2024
EnginePower TrainSteering
I was driving down the highway and my car started to shut down and started to make a knocking sound inside the engine bay, putting at risk other drivers, so i turned on my hazards and pulled to the shoulder of the road,the car wouldn’t turn on so i called a tow truck. Took the car to dealer and stated engine is seized
NHTSA ODI #11592525
Mileage unknown · Feb 21, 2024
Unknown Or Other
I was in my car waiting my for complex security gate to open when I heard a loud noise. I got out of my car to see what it was and turns out my sunroof exploded. For no reason. No rock or item hit my car nor was the car in motion. It was also not from the heat as it was 60 degrees outside. I called my warranty and they refuse to…
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I was in my car waiting my for complex security gate to open when I heard a loud noise. I got out of my car to see what it was and turns out my sunroof exploded. For no reason. No rock or item hit my car nor was the car in motion. It was also not from the heat as it was 60 degrees outside. I called my warranty and they refuse to cover it because it is glass. I am reading many others with this same issue. How does a 6 year old car have the sunroof explode??
NHTSA ODI #11573206
Mileage unknown · Jan 24, 2024
Air BagsElectrical SystemSeats
The airbag passenger light is illuminated causing air bag system to remain off until resolve. The vehicle was taken in for inspection and dealer confirmed diagnostic results found Occupant sensor malfunctioning. Under warranty, the sensor was covered, but after installation the system also found that wasn’t the only thing to rep…
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The airbag passenger light is illuminated causing air bag system to remain off until resolve. The vehicle was taken in for inspection and dealer confirmed diagnostic results found Occupant sensor malfunctioning. Under warranty, the sensor was covered, but after installation the system also found that wasn’t the only thing to replace. It’s a handful of sensors and harness that is integrated within the seat frame with the ONLY solution to replace the entire chair/seat frame. This item does not fall under warranty. My concern is the safety of my family riding in the vehicle. This issue was happening to 2016 and 2017 models that were recalled for the same issue. Unfortunately this vehicle may have been manufactured in 2017, but holds the 2018 year on paper found through carmax.
NHTSA ODI #11567612
Official recalls
3Jun 21, 2024
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Consequence & remedy
Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Sep 12, 2019
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Jul 27, 2017
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence & remedy
Consequence: An engine stall can increase the risk of a crash.
Remedy: Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
Fuel System, Gasoline:delivery:fuel Pump
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗