Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
270–25K
925–50K
1050–75K
775–100K
1100–150K
0150K+
54 reports with mileage · 72 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
16 crash reports2 fire reports8 injury reports
What owners actually said
126 reports
Mileage unknown · Jun 7, 2021
Power Train
I WAS DRIVING MY INFINITI Q50 and puled up to a light. When it turned green I proceeded when I noticed my check engine light comes. It won't shift past 3rd gear. it seems to be in limp mode but there was a tractor trailer barreling down on me. So I get to 35 MPH and ride the side of the road. Once I got home I did a search and…
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I WAS DRIVING MY INFINITI Q50 and puled up to a light. When it turned green I proceeded when I noticed my check engine light comes. It won't shift past 3rd gear. it seems to be in limp mode but there was a tractor trailer barreling down on me. So I get to 35 MPH and ride the side of the road. Once I got home I did a search and apparently there are A LOT of issues with this transmission. Most indicated it was the valvebody and that it could cost upward of $2,500.00 plus there is a back order on them. This is my only car and can't have it tied up to long. I have an appointment to have it diagnosed this coming Wednesday, 06/09/2021. I can't drive it or I will burn up the transmission. If there is such a large problem I would think this would have a recall on it. My car only has 65, 624 miles on the clock. This needs to be addressed. I am hoping for a miracle when it gets diagnosed but with all the evidence out there about the bad transmission in these cars I am expecting the worse.
NHTSA ODI #11419886
Mileage unknown · May 26, 2021
Power Train
On 5-25-2021 while merging into traffic on busy I-75. My 2015 Infiniti Q50 did not change into a higher gear as it should have causing the vehicle to not accelerate and lose power then the check engine light came on a few seconds after failure.This failure of the vehicles drive train placed my wife’s life and my life in extreme …
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On 5-25-2021 while merging into traffic on busy I-75. My 2015 Infiniti Q50 did not change into a higher gear as it should have causing the vehicle to not accelerate and lose power then the check engine light came on a few seconds after failure.This failure of the vehicles drive train placed my wife’s life and my life in extreme danger in which we were not able to accelerate with the flow of traffic and was nearly ran over by several semi tractor trucks. The vehicle is in the repair shop for the transmission valve body failure and replacement. I’ve looked this issue up online where numerous owners of this type vehicle have complained and described this as a common problem with these vehicles.
NHTSA ODI #11418689
70,000 miles · Apr 16, 2021
Air BagsSteeringCrashInjury
WHEN I BOUGHT MY 2014 INFINITI Q50 I PUT IT ON THE ROAD AND THEN I STARTED RECEIVING RECALLS. I ALSO HAD SEVERAL LIGHTS ON. I BROUGHT IT BACK TO DEALERSHIP THEY DID SOMETHING LIKE CLEARING THE LIGHTS WITHOUT EVEN LOOKING AT IT. 45 DAYS AFTER I BOUGHT THIS VEHICLE I WAS IN A SERIOUS MOTOR VEHICLE ACCIDENT. I ALMOST DIED AND I LOS…
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WHEN I BOUGHT MY 2014 INFINITI Q50 I PUT IT ON THE ROAD AND THEN I STARTED RECEIVING RECALLS. I ALSO HAD SEVERAL LIGHTS ON. I BROUGHT IT BACK TO DEALERSHIP THEY DID SOMETHING LIKE CLEARING THE LIGHTS WITHOUT EVEN LOOKING AT IT. 45 DAYS AFTER I BOUGHT THIS VEHICLE I WAS IN A SERIOUS MOTOR VEHICLE ACCIDENT. I ALMOST DIED AND I LOST MY SPLEEN. ONE OF THE AIRBAGS DIDN'T DEPLOY WHICH WAS THE REASONING FOR LOSING MY SPLEEN. I BELIEVE MY STEERING LOCKED UP AND ENDED UP HITTING GUARDRAIL. TOTAL LOSS. I LOST 4,000 BECAUSE OF THIS ACCIDENT NEVER MIND I ALL MOST LOST MY LIFE!!! THIS ACCIDENT HAPPENED ON THE HIGHWAY.
NHTSA ODI #11408475
Mileage unknown · Mar 28, 2021
Electrical SystemEnginePower Train
MY CAR PAUSE AND JERKS THEN STOPS. THIS IS THE SECOND TIME THIS HAS HAPPENED AFTER BEING FIXED. THE MECHANIC SAID THEY HAD A RECALL ON THE 2016 MODELS FOR THIS BUT NOT THE 2015 BUT HAD TO CORRECT MANY OF THE 2015 MODELS. THE CHECK ENGINE LIGHT CAME ON AFTER IT STOPPED. I WAS ON THE INTERSTATE THE LAST TIME WHEN IT STOPPED. I AM …
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MY CAR PAUSE AND JERKS THEN STOPS. THIS IS THE SECOND TIME THIS HAS HAPPENED AFTER BEING FIXED. THE MECHANIC SAID THEY HAD A RECALL ON THE 2016 MODELS FOR THIS BUT NOT THE 2015 BUT HAD TO CORRECT MANY OF THE 2015 MODELS. THE CHECK ENGINE LIGHT CAME ON AFTER IT STOPPED. I WAS ON THE INTERSTATE THE LAST TIME WHEN IT STOPPED. I AM AFRAID THAT IT MIGHT HAPPEN AGAIN WITHOUT ANY WARNING. THIS IS A LIFE THREATENING DEFECT THAT INFINITI NEEDS TO CORRECT ASAP.
NHTSA ODI #11405283
Mileage unknown · Mar 12, 2021
Visibility
2015 INFINITI Q50. CONSUMER STATED THAT WHILE DRIVING THE SUNROOF EXPLODED AND SHATTERED. *LD *JS
NHTSA ODI #11402452
Mileage unknown · Jan 8, 2021
Air BagsForward Collision Avoidance
THE AIR BAG LIGHT JUST POPPED UP ON MY DASH BOARD
NHTSA ODI #11387177
65,000 miles · Sep 21, 2020
Electrical SystemPower TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2015 INFINITI Q50. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE JERKED, SHIFTED GEARS, REDUCED SPEED, THE ODOMETER FLASHED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE HEATING AND AIR CONDITIONING SYSTEM WENT FROM COLD TO HOT. THE CONTACT GOT OFF THE NEAREST EXIT AND PULLED OV…
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TL* THE CONTACT OWNS A 2015 INFINITI Q50. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE JERKED, SHIFTED GEARS, REDUCED SPEED, THE ODOMETER FLASHED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE HEATING AND AIR CONDITIONING SYSTEM WENT FROM COLD TO HOT. THE CONTACT GOT OFF THE NEAREST EXIT AND PULLED OVER AND WAITED A WHILE BEFORE CONTINUING TO DRIVE HOME TO PARK THE VEHICLE. THE CONTACT STATED THAT A DIAGNOSTIC CODE READER RETRIEVED DTC CODE: P0720 (OUTPUT SPEED SENSOR). THE CONTACT CONTACTED INFINITI OF TAMPA (4600 N DALE MABRY HWY, TAMPA, FL 33614; (813) 694-1579) AND WAS INFORMED THAT THE CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #11360182
106,000 miles · Sep 17, 2020
Unknown Or OtherVehicle Speed Control
WAS DRIVING MY INFINITI Q50 ON A NORMAL DRY DAY WHEN ALL OF A SUDDEN IT DOWN SHIFTED OR FELT LIKE I WAS DRIVING A STANDARD MODEL VS AUTOMATIC... I PULL OVER MY ENGINE LIGHT COMES ON.. I TURNED OFF ALL SENSORS ASSOCIATED WITH THE INTELLITOUCH SYSTEM THINKING IT WAS NOT JUDGING THE DISTANCE CORRECTLY BETWEEN CARS BECAUSE IT WILL A…
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WAS DRIVING MY INFINITI Q50 ON A NORMAL DRY DAY WHEN ALL OF A SUDDEN IT DOWN SHIFTED OR FELT LIKE I WAS DRIVING A STANDARD MODEL VS AUTOMATIC... I PULL OVER MY ENGINE LIGHT COMES ON.. I TURNED OFF ALL SENSORS ASSOCIATED WITH THE INTELLITOUCH SYSTEM THINKING IT WAS NOT JUDGING THE DISTANCE CORRECTLY BETWEEN CARS BECAUSE IT WILL AUTOMATICALLY SLOW YOUR CAR DOWN... CONTINUED DRIVING AND I'M NOTICING AS I TRY TO ACCELERATE MY CAR IS NOT SHIFTING INTO 3RD GEAR... SO I GET TO ABOUT 35-40 MPH AND NOW I CAN TELL IT'S REVVING IN THE SAME GEAR..GET HOME GOOGLE THE ISSUE AND IT SEEMS THE VALVE BODY ON THE 2015 Q50 HAS A THREAD... GO TO YOUTUBE THIS GUY HAS A VIDEO ABOUT HIM BEING TOLD IT'S THE SPEED SENSORS... BUT WHEN HE WENT FOR REPAIR INFINITI INFORMS HIM THE VALVE BODY NEEDS REPLACING. I TOOK MY CAR INTO AN INFINITI DEALER , SPENT $180 TO HAVE A DIAGNOSTIC RUN AND WAS TOLD THEIR IS A SERVICE BULLETIN FOR THE SPEED SENSORS THAT THEY SHOULD JUST REPLACE THE VALVE BODY. THE VALVE BODY IS $1635 AND ON A NATIONAL BACK ORDER AS OF AUGUST 2020 WHEN I'M EXPERIENCING THIS ISSUE.. CALLED INFINITI CONSUMER AFFAIRS AND I'M TOLD WELL UNLESS YOU PAY FOR THE PART WE CAN'T DO ANYTHING TO GET IT EXPEDITED... IT'S BEEN 45 DAYS... SO I HAVE TO TIE UP $1700 AND DON'T KNOW WHEN THIS PART MAY BE AVAILABLE.. CAN'T DRIVE CAR BECAUSE I'LL BURN MY TRANSMISSION UP... THE VALVE BODY IN 2015 Q50'S NEED TO BE RECALLED...I COULD HAVE BEEN ON THE FREEWAY OR DRIVING TO OR FROM LOUISIANA FROM HOUSTON.. LUCKILY I WAS WITHIN 15 MILES OF MY HOME.. CALLED THE OTHER 2 INFINITI DEALERS IN HOUSTON NONE OF THEM HAVE IT IN STOCK AND HAVE AT LEAST 1 Q50 WAITING FOR REPAIR.. CALLED THE DEALER IN AUSTIN ALSO NO STOCK WITH 2 VALVE BODIES ON RESERVE... I HAVE 106000 MILES ON MY Q50 AND IT'S NO LONGER UNDER WARRANTY.. THIS ISSUE HAS BEEN REPORTED AT FEWER MILES LIKE 30K-50K SO HAS NOTHING TO DO WITH THE AGE OF THE CAR.
NHTSA ODI #11355542
38,000 miles · Jul 26, 2020
Service BrakesCrash
PLACE THE CAR IN REVERSE TO BACK OUT OF A PARKING SPACE. WHEN I GOT TO MY STOPPING POINT I APPLIED MY BRAKES TO STOP TO SHIFT GEARS TO GO FORWARD. UPON PRESSING THE BRAKES THE VEHICLE WOULD NOT STOP AND CONTINUE TO ROLL BACKWARDS I PRESSED HARDER TO STOP THE VEHICLE IT DID NOT STOP IT ROLLED OVER A CURB AND BACKED INTO ANOTHER C…
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PLACE THE CAR IN REVERSE TO BACK OUT OF A PARKING SPACE. WHEN I GOT TO MY STOPPING POINT I APPLIED MY BRAKES TO STOP TO SHIFT GEARS TO GO FORWARD. UPON PRESSING THE BRAKES THE VEHICLE WOULD NOT STOP AND CONTINUE TO ROLL BACKWARDS I PRESSED HARDER TO STOP THE VEHICLE IT DID NOT STOP IT ROLLED OVER A CURB AND BACKED INTO ANOTHER CAR BEFORE IT STOPPED. ONCE I TURNED OFF THE CAR AND RE-STARTED THE CAR AGAIN THE BRAKES WORKED PROPERLY. DAMAGE OCCURRED TO BOTH VEHICLES.
NHTSA ODI #11341467
51,800 miles · May 4, 2020
Seats
WHILE VEHICLE IS IN MOTION THERE'S A SQUEAKING NOISE COMING FROM UNDER THE DRIVER'S SEAT TOWARDS THE MIDDLE CONSOLE. THE SQUEAKING NOISE USUALLY HAPPENS WHEN TURNING OR DRIVING OVER SPEED BUMPS/MANHOLE COVERS AND THINGS ALIKE AND THESE INCIDENTS OCCUR MOSTLY ON CITY STREETS.
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Consequence & remedy
Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence & remedy
Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Additional source detail variants (2)
Steering:automated/adaptive Steering
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Steering:electric Power Assist System
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Infiniti Q50 Problems, Complaints & Recalls | Skip That Year