The contact owns a 2015 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to drive the vehicle off the highway and park the vehicle. The contact stated that the failure occurred while the contact was driving on a busy highway. The vehicle was towed to the deale…
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The contact owns a 2015 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to drive the vehicle off the highway and park the vehicle. The contact stated that the failure occurred while the contact was driving on a busy highway. The vehicle was towed to the dealer where it was diagnosed with transmission valve body failure. The contact was informed that the transmission valve body needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 74,000.
NHTSA ODI #11586114
Mileage unknown · Apr 30, 2024
Power Train
The valve body/TCM shorts out on the car unexpectedly and can happen at any time causing the car to be unable to go past third gear. This is an known problem with 2014-17 Infiniti Q50 & there is a service bulletin issued by Infiniti associated with this problem published in November 2019. This vehicle was inspected by Infiniti…
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The valve body/TCM shorts out on the car unexpectedly and can happen at any time causing the car to be unable to go past third gear. This is an known problem with 2014-17 Infiniti Q50 & there is a service bulletin issued by Infiniti associated with this problem published in November 2019. This vehicle was inspected by Infiniti dealership and they confirmed the issue. There was no warning light or prior to this event. After the failure this codes popped up P0720. Repair was ~$3500
NHTSA ODI #11586096
Mileage unknown · Apr 14, 2024
Power Train
My engine light came on at 115,946 miles causing my vehicle not to accelerate or shift properly which could have resulted in a accident. The vehicle was diagnosed at local Nissan dealership with code P0720 and P0500 stating vehicle need a transmission. Prior to this diagnose this vehicle was diagnose twice by a Nissan and Infini…
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My engine light came on at 115,946 miles causing my vehicle not to accelerate or shift properly which could have resulted in a accident. The vehicle was diagnosed at local Nissan dealership with code P0720 and P0500 stating vehicle need a transmission. Prior to this diagnose this vehicle was diagnose twice by a Nissan and Infiniti dealership concerning the shifting and acceleration issues but could not duplicate the issue at the time. I see where numerous car buyers are stating they’re having the same issues with the Infiniti brand at low miles and high miles.
NHTSA ODI #11582897
Mileage unknown · Oct 4, 2023
Electrical SystemPower TrainVehicle Speed Control
My car would not accelerate over 40 mph randomly after work. Once i noticed and tried to shift to a lower gear the car did not shift gears at all. When these things first happened there was no indicator lights on. The next morning the check engine light came on and the code pulled was P0720. After finding a repair shop to look f…
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My car would not accelerate over 40 mph randomly after work. Once i noticed and tried to shift to a lower gear the car did not shift gears at all. When these things first happened there was no indicator lights on. The next morning the check engine light came on and the code pulled was P0720. After finding a repair shop to look further into the issue I was advised the car needed a new transmission to fix the issue. $4,000+ for the repair and as i google the issue I see that this is a common issue and it seems to always happen unexpectedly side note: also should be a recall on driver side blend door.. i almost died this summer due to cold air only blowing on one side in the middle of summer in 100• degree weather.
NHTSA ODI #11548342
Mileage unknown · Aug 14, 2023
Power Train
$2000+ to fix but not recalled for Yet Way too more than thousand Infiniti Owners has had the same issue with Valve Body Code:P0720
NHTSA ODI #11538467
80,000 miles · Aug 11, 2023
Engine And Engine CoolingPower TrainSeat BeltsFire
The contact owns a 2015 Infiniti Q50. The contact stated that while driving approximately 50 MPH, the vehicle began to overheat and smoke was present coming from under the hood. After stopping to inspect the vehicle the contact opened the hood and flames were present in the engine compartment. The contact immediately extinguishe…
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The contact owns a 2015 Infiniti Q50. The contact stated that while driving approximately 50 MPH, the vehicle began to overheat and smoke was present coming from under the hood. After stopping to inspect the vehicle the contact opened the hood and flames were present in the engine compartment. The contact immediately extinguished the flames using water. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The contact indicated that prior to the fire the vehicle had also experienced transmission shifting failures and the front driver's side and passenger side seat belts were locked in the retracted position and could not be used. The cause of the failures was not determined. The manufacturer was not notified of the failures. The failure mileage was 80,000.
NHTSA ODI #11537944
Mileage unknown · May 25, 2023
Power Train
My car has 60,000 miles on it and multiple mechanics as well as the Infiniti dealership tell me it needs a new transmission. $8,000. It will not shift above 2nd gear. I took the valve body and manifold out of the transmission and was surprised to find that the output speed sensor plug is actually a dumby plug that connects to no…
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My car has 60,000 miles on it and multiple mechanics as well as the Infiniti dealership tell me it needs a new transmission. $8,000. It will not shift above 2nd gear. I took the valve body and manifold out of the transmission and was surprised to find that the output speed sensor plug is actually a dumby plug that connects to nothing. I've had cars with hundreds of thousands of miles on them still driving with the same transmission they were born with. I've rebuilt a lot of engines, but never had to replace a transmission, especially not after 60,000 miles. Any, I searched the internet and noticed that it's a very common problem with this vehicle.
NHTSA ODI #11523891
Mileage unknown · May 16, 2023
Power TrainVehicle Speed Control
The speed sensor on car seems to have failed unexpectedly while driving over a bridge. The car would barely move and could have become a dangerous situation for multiple people had it been typical traffic. The issue seems to be that although the sensors are corrupted, the entire valve body or transmission must be replaced to so…
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The speed sensor on car seems to have failed unexpectedly while driving over a bridge. The car would barely move and could have become a dangerous situation for multiple people had it been typical traffic. The issue seems to be that although the sensors are corrupted, the entire valve body or transmission must be replaced to solve the issue leaving the car inoperable. The car is currently at a repair shop. The engine light did come on shortly after. PLEASE ISSUE RECALL. https://static.nhtsa.gov/odi/tsbs/2019/MC-10168892-0001.pdf
NHTSA ODI #11522300
Mileage unknown · Mar 31, 2023
Power Train
I was driving perfectly fine and i stopped at a red-light. I went to accelerate and the car wouldn't shift out of first gear and then check engine light came on. I pulled over and scanned the codes, it showed code p0500. After bringing to shop and reading thousands of different things from people who own the car online all said …
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I was driving perfectly fine and i stopped at a red-light. I went to accelerate and the car wouldn't shift out of first gear and then check engine light came on. I pulled over and scanned the codes, it showed code p0500. After bringing to shop and reading thousands of different things from people who own the car online all said the same thing. Transmission valve body is shot. I almost got rear ended when i let off the gas because the engines rpms were so high casuing quick engine braking.
NHTSA ODI #11514856
Mileage unknown · Feb 15, 2023
EnginePower TrainVehicle Speed Control
The car was being driven on a normal day and while in gear and driven the car stalled and would no longer shift automatic. The car will not come out of 3rd gear. Took the car to repair shop and was told is a known issue with this model and even the transmission or transmission valve body needs replacement. Infinite will not issu…
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The car was being driven on a normal day and while in gear and driven the car stalled and would no longer shift automatic. The car will not come out of 3rd gear. Took the car to repair shop and was told is a known issue with this model and even the transmission or transmission valve body needs replacement. Infinite will not issue recall and I have reach out to corporate on the issue the repair want 8,000 to replace transmission the car is out of extended warranty that was purchase on the vehicle I’m only the second owner of the car well maintained and should not be having this issue of a self maintained transmission with a vehicle worth 25,000 wen brought.
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Consequence & remedy
Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence & remedy
Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Additional source detail variants (2)
Steering:automated/adaptive Steering
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Steering:electric Power Assist System
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Infiniti Q50 Problems, Complaints & Recalls | Skip That Year