1992 Infiniti Q45

TL* - THE CONTACT STATED THAT SHE HAD PURCHASED 1992 INFINITY Q45 ON 02/2006 ,AND ON 12/21/06 THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE VEHICLE STEERING WAS DIFFICULT TO HANDLE. THE CONTACT STATED THAT SHE HAS HAD PROBLEMS WITH THE TRANSMISSION LEAKING. THE DEALERSHIP THAT SOLD HER THE TRANSMISSION, AND ENGINE HAD TO REPLACE THEM, , AND T THE VEHICLE NEEDED SEVERAL OTHER REPAIRS AS WELL. THE DEALERSHIP SOLD HER THE VEHICLE THAT WAS NOT SAFE. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS SHE WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION. *AK

PLASTIC GUIDE BROKE, CAUSING TIMING CHAIN TO JUMP, CAUSING MANY VALVES TO BEND OR BREAK, AND CAUSING CRACK IN BLOCK. REQUIRED ENGINE REPLACMENT. NOW, 5 MONTHS LATER, THE SAME PROBLEM HAS OCCURRED AGAIN, REQUIRING ANOTHER NEW ENGINE. THE FIRST INCIDENT WAS DOCUMENTED BY AN AUTHORIZED BY INFINITI DEALER. MANUFACTURER WAS CONTACTED AT INITIAL OCCURRENCE, BUT DECLINED RESPONSIBILITY AND OFFERED ONLY TO GIVE A $1000.00 DISCOUNT ON PURCHASE OF NEW INFINITI.THERE APPEARS TO BE IDENTICAL COMPLAINTS FROM OTHER OWNERS DOCUMENTED IN YOUR ARCHIVES (SEE ODI I.D. 702338 & 833873). THIS HAS BEEN AN EXPENSIVE PROCESS AND I BELIEVE THAT INFINITI SHOULD BE MORE RESPONSIVE IN RESOLVING THIS MATTER. *AK

THE 1992 INFINITI HAS A TIMING CHAIN THAT IS KEEP IN PLACE WITH PLASTIC GUIDES. THE GUIDES ON MY CAR FAILED AND THE ENGINE WAS COMPLETELY DESTROYED. THE MANUFACTURER SAYS THAT THE PLASTIC GUIDES ARE NOT A DEFECT. YET, THEY CHANGED TO METAL GUIDES STARTING IN 1993. ANOTHER INIFINTI DEALER (NOT MY DEALER) SAID THAT THEY ADVISE THEIR CUSTOMERS TO REPLACE THE PLASTIC GUIDES AS A PREVENTATIVE MEASURE. MY DEALER DID NOT RECOMMEND THAT TO ME, SINCE THERE WAS NO FORMAL INFINITI SERVICE ADVISORY OR RECALL. IN THE 3 AND A HALF YEARS SINCE I HAVE OWNED THE CAR, I HAVE TAKEN THE CAR TO THE DEALER FOR ALL ITS MAINTENANCE, INCLUDING OIL CHANGES AND RECOMMENDED MAINTENANCE PROCEDURES. I FEEL THAT SUCH A CATASTROPHIC FAILURE ON SUCH AN EXPENSIVE CAR INDICATES THAT THE USAGE OF THE PLASTIC GUIDES ON THE TIMING CHAIN WAS A VERY BAD DESIGN. I WOULD LIKE THE GOVERNMENT TO INVESTIGATE HOW MANY INFINITI Q45S THAT HAVE THIS PLASTIC GUIDE HAVE FAILED. I BELIEVE THAT THE PERCENTAGE WILL BE HIGH, AND THEREFORE INFINITI SHOULD BE RESPONSIBLE FOR REPLACING THEM WITH THE CURRENT DESIGN WHICH IS A METAL GUIDE WITH A MUCH LOWER FAILURE RATE. THANKS.