THE STEERING WHEEL HOUSING CAME OFF TRACK/SEPARATED AND I CANNOT USE THE STEERING WHEEL WITHOUT IT BEING IN A RAISED MANNER SO THE HOUSING WONT RUB AGAINST THE STEERING WHEEL. THE CAR IS OUT OF MANUF WARRANTY BY YEARS NOT MILEAGE. (4 YR 60K). I SEE OTHER COMPLAINTS ONLINE AND DEALER WILL NOT HONOR THE OBVIOUS DESIGN DEFECT.
2013 Infiniti M37
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all M37 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 11 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
16 reportsALL 4 WINDOWS ROLL DOWN, RANDOMLY AND INTERMITTENTLY, WHEN PARKED AND TURNED OFF. MY KEY FOB IS NOT ONE THAT ALLOWS THE HOLDING DOWN OF THE LOCK OR UNLOCK BUTTON TO ROLL WINDOWS DOWN. IT IS EVIDENTLY A MALFUNCTION AS THERE IS NOTHING DOWN BY THE DRIVER TO CAUSE IT.
WHILE DRIVING MY CAR ON THE VAN WYCK EXPRESSWAY AND THE QUEENSBOROUGH BRIDGE IN NYC, I NOTICED THAT THE CAR STEERING STARTED PULLING AND I MOMENTARILY LOST CONTROL OF THE VEHICLE FOR 2-3 SECONDS. IT WAS IF THE CAR STARTED FOLLOWING THE CHANGE IN PAVEMENT OR THE GROOVES IN THE ROAD. I WAS TERRIFIED TO THE POINT WHERE I HAD TO RED…
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WHILE DRIVING MY CAR ON THE VAN WYCK EXPRESSWAY AND THE QUEENSBOROUGH BRIDGE IN NYC, I NOTICED THAT THE CAR STEERING STARTED PULLING AND I MOMENTARILY LOST CONTROL OF THE VEHICLE FOR 2-3 SECONDS. IT WAS IF THE CAR STARTED FOLLOWING THE CHANGE IN PAVEMENT OR THE GROOVES IN THE ROAD. I WAS TERRIFIED TO THE POINT WHERE I HAD TO REDUCE MY SPEED FROM 50MPH TO 25MPH AND I SWITCHED TO THE OUTER LANES. YEARS AGO IN MY 20'S I NOTICED THIS WITH MY BROTHERS G35, BUT SINCE I WAS A NEW DRIVER I JUST ASSUMED THAT SINCE IT WAS A FAST CAR, MAYBE I COULDN'T HANDLE IT. BUT AS I AM NOW IN MY 30'S AND HAVE OVER 12 YEARS OF DRIVING EXPERIENCE BEHIND ME, COMPARED WITH DRIVING CHRYSLER 300'S, ALTIMA'S, JETTA'S, PASSENGER VANS FOR WORK, ETC. I AM BEGINNING TO THINK THAT THIS MAY BE AN INFINITI FLAW. IT WOULD BE REALLY GREAT IF SOMEONE COULD LOOK INTO THIS. MY CAR HAS LOW MILEAGE AND THE DEALER HAS PROVIDED ME WITH THE SERVICE RECORD AND SHOW ME THE NEW TIRES.
TL* THE CONTACT OWNS A 2013 INFINITI M37. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG HAD NOT BEEN DESIGNED OR INSTALLED PROPERLY. THE VEHICLE WAS NOT REPAIRED. T…
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TL* THE CONTACT OWNS A 2013 INFINITI M37. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG HAD NOT BEEN DESIGNED OR INSTALLED PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 8,000.
SHORTLY AFTER PURCHASING MY M37, I FOUND IT DIFFICULT TO STEER ON THE ROAD. I STARTED DOING SOME INVESTIGATION ON THE INTERNET AND FOUND A CONCEPT CALLED "TRAMLINING" THAT OTHER M INFINITI OWNERS WERE EXPERIENCING AND WHICH DESCRIBED WHAT I WAS EXPERIENCING. I DON'T FEEL THERE IS A CERTAIN SPEED THAT TRIGGERS THE CONDITION. YOU …
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SHORTLY AFTER PURCHASING MY M37, I FOUND IT DIFFICULT TO STEER ON THE ROAD. I STARTED DOING SOME INVESTIGATION ON THE INTERNET AND FOUND A CONCEPT CALLED "TRAMLINING" THAT OTHER M INFINITI OWNERS WERE EXPERIENCING AND WHICH DESCRIBED WHAT I WAS EXPERIENCING. I DON'T FEEL THERE IS A CERTAIN SPEED THAT TRIGGERS THE CONDITION. YOU REALLY HAVE TO HOLD ON TO THE STEERING WHEEL TO CONTROL THE CAR. I TOOK THE CAR BACK TO THE INFINITI DEALER TO HAVE IT CHECKED OUT AND EXPLAINED THE CONCEPT OF "TRAMLINING". THE DEALER SAID IT WAS THE ROAD AND HOW THE M37'S WHEELS TEND TO FALL INTO THE CURVES AND A BUNCH OF OTHER BLAH, BLAH BLAH STUFF. THEY FOUND NOTHING WRONG WITH THE STEERING OR THE WHEELS. BUT I HAVE DRIVEN OTHER CARS AND HAVE NEVER HAD SUCH A STEERING CONTROL PROBLEM. IT CAN BE QUITE SCARY AT TIMES, WHEN THE ROAD IS NOT TOTALLY SMOOTH. I FEEL INFINITI KNOWS ABOUT THIS PROBLEM WITH THE M, BUT DON'T WANT TO DO ANYTHING ABOUT IT. *TR
WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OF…
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WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN A CATASTROPHIC EVENT. *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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