2012 Infiniti G37

TL* THE CONTACT OWNS A 2012 INFINITI G37. WHILE DRIVING 5 MPH INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO RESPOND, BUT SPONTANEOUSLY ACCELERATED INSTEAD. THE VEHICLE JUMPED THE CURB AND CRASHED INTO A FENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED AND REMAINED AT THE CRASH SITE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.

POWER STEERING PUMP AND PASSENGER AIRBAG MALFUNCTION. MANY INFINITI OWNER HAVE OR HAVE HAD THE SAME ISSUE. I THINK CUSTOMERS DON'T HAVE TO PAY FOR ANY REPAIRS IF THERE IS A BIG DEMAND ON THESE PROBLEMS. THESE TWO PROBLEMS HAPPEN WHEN MY FAMILY AND I WERE DRIVING ON THE HIGHWAY. I DON'T UNDERSTAND WHY THIS PROBLEM HASN'T BEEN CALLED AS A RECALL.

BOUGHT THIS VEHICLE FROM CREST INFINITI WITH REMAINDER OF WARRANTY WHICH JUST RAN OUT BUT AS I WENT TO SELL THE CAR PRIVATELY THE BUYER WAS A CAR DEALER IN NORMAN, OK WHO CAME DOWN TO PLANO, TX WITH TRAILER AND CASHIER'S CHECK. AFTER HOOKING UP TO DIAGNOSTIC MACHINE HE REFUSED TO PURCHASE DUE TO AN ISSUE WITH THE AIR BAGS AND SOMETHING ABOUT BYPASSED (REPORT ATTACHED TO COMPLAINT) AIR BAGS ISSUE. THIS CAR WAS REPRESENTED TO ME AS NEVER BEING IN AN ACCIDENT AND I NEVER HAD ONE DURING THE SHORT TIME THAT I OWNED IT. THIS IS CAUSING ME A REAL PROBLEM AS I HAVE BEEN DIAGNOSED WITH TERMINAL ILLNESS AND NEED ALL THE MONEY I CAN MUSTER THROUGH THE SALE OF BELONGINGS WITH THE AUTO BEING THE DURABLE GOOD WITH THE MOST VALUE. THEY ARE NOW TELLING ME THAT IT REALLY HAS VERY LITTLE VALUE NOW BECAUSE OF THIS HORRIBLE AIR BAG REPORT. IF I HAD BOUGHT IT FROM A PRIVATE PARTY THEN CAVEAT EMPTOR WOULD CERTAINLY APPLY BUT I BOUGHT IT FROM A DEALER WITH THE REMAINDER OF WARRANTY STILL APPLYING TO VEHICLE SO 'AS IS' DOES NOT WORK HERE IN MY OPINION. ATTACHED: PICTURE OF REPORT FROM DEALERS OBD TOOL.

TL* THE CONTACT OWNS A 2012 INFINITI G37. AFTER RE-CHARGING THE VEHICLE'S BATTERY, THE AIR BAG SENSOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (NISSAN OF RICHMOND IN RICHMOND, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

WHILE MY WIFE WAS TRAVELING ON A LOCAL NEIGHBORHOOD STREET MY INFINITI G37 IT BEGAN TO ACCELERATE EXCESSIVELY. SHE TRIED STEPPING ON THE BRAKE BUT THE CAR KEPT ACCELERATING. SHE CAME TO THE END OF THE ROAD AT AN INTERSECTION DOING ABOUT 40 MPH AND TURNED TO THE LEFT TO AVOID GOING INTO A HOUSE. IN DOING SO SHE HIT A SEWER DRAIN WITH HER RIGHT FRONT TIRE CAUSING THE VEHICLE TO GO ALMOST AIRBOURNE. SHE CAME TO REST WITHOUT STRIKING THE HOUSE. THE STEERING WHEEL AIRBAG WENT OFF. *DSY

CAR BATTERY DRAINED WHILE CAR WAS UNOCCUPIED (IN A GARAGE) FOR TWO WEEKS. AFTER JUMPING CAR OPERATED AS NORMAL EXCEPT FOR AIRBAG LIGHT. INFINITI DEALER INFORMED ME THAT THE AIRBAG DIAGNOSTIC UNIT HAD FAILED AND AIRBAGS WOULD NOT DEPLOY UNTIL A $1500 REPAIR WAS DONE. DEALER NOTED THAT THE UNIT LIKELY FAILED WHEN THE BATTERY WAS AT LOW POWER OR WHEN JUMPING (JUMPED CAR EXACTLY ACCORDING TO OWNER'S MANUAL).

TAKATA RECALL: AFTER FINDING AN ODOR IN MY VEHICLE REGULARLY, I TOOK MY CAR TO THE DEALERSHIP IN HOPES OF FINDING THE ISSUE AND RESOLVING IT. I WAS INFORMED THAT I HAVE A LEAK IN MY CAR. THE SUNROOF HAS DRAIN TO TRANSPORT WATER TO THE OUTSIDE OF THE CAR. THERE IS A FIREWALL WITH CLIPS THAT ALLOW FOR THIS TO FUNCTION PROPERLY. THE FIREWALLS IN MY SUNROOF DRAIN HAVE FAILED CAUSING WATER TO SIT BENEATH THE CARPET OF MY CAR. THE CARPET IS SOAKED AS THE WATER HAS NO WHERE TO GO AND THE SMELL IS ALMOST UNBEARABLE. IN DOING RESEARCH AND CONSULTING WITH THE DEALERSHIP, I HAVE FOUND THAT THIS ISSUE IS NOT PREVENTABLE. THE MATERIAL SURROUNDING THE CLIPS IN MY FIREWALL HAVE WORN OUT. THE DEALERSHIP CAN REPLACE THE CLIPS AND PLACE ANOTHER SUBSTANCE ON IT TO PREVENT THE ISSUE FROM HAPPENING AGAIN. THE COST TO REPLACE THE SLIPS, CLEAN THE CARPET, AND DISINFECT WITH LABOR IS $1,200.00. THE LONGER THAT THE WATER SITS THERE, THE LONGER THE ODOR REMAINS AND THE HIGHER THE RISK OF CAUSING OTHER ISSUES AND HAVING MOLD IN THE VEHICLE. I HAVE BEEN DEALING WITH THE ODOR FOR ALMOST A MONTH NOW BUT I MOST RECENTLY WAS INFORMED OF THE SPECIFICS.