THE AIR BAG SENSOR ON THE PASSENGER SEAT HAS FAILED AND THE PASSENGER SEAT DOES NOT RECOGNIZE EVEN AN ADULT PERSON SITTING ON IT. AS A RESULT THE AIRBAG-OFF LIGHT FOR THE PASSENGER IS ALWAYS ON AND I AM AFRAID IF THE REST OF THE AIRBAGS ARE WORKING PROPERLY DUE TO THIS FAULTY SENSOR. I LOOKED UP ONLINE AFTER MY SENSOR FAILED AND…
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THE AIR BAG SENSOR ON THE PASSENGER SEAT HAS FAILED AND THE PASSENGER SEAT DOES NOT RECOGNIZE EVEN AN ADULT PERSON SITTING ON IT. AS A RESULT THE AIRBAG-OFF LIGHT FOR THE PASSENGER IS ALWAYS ON AND I AM AFRAID IF THE REST OF THE AIRBAGS ARE WORKING PROPERLY DUE TO THIS FAULTY SENSOR. I LOOKED UP ONLINE AFTER MY SENSOR FAILED AND IT SEEMS LIKE THIS IS A COMMON ISSUE FOR G37 VEHICLES. NISSAN SEEMS TO HAVE ALEADY HAD A RECALL FOR FAULTY AIRBAG SENSORS FOR MODEL YEAR 2007-2008 BUT IT LOOKS LIKE THE ISSUE HASN'T BEEN COMPLETELY RESOLVED IN VEHICLES FROM SUBSEQUENT MODEL YEARS TOO.
NHTSA ODI #11390393
46,000 miles · Aug 27, 2020
Air Bags
AIR BAG WARNING LIGHT ON 2012 G37 CONVERTIBLE WITH ONLY 46,000 MI. INFINITY SERVICE FOUND CODE B1018 OCCUPANT SENSOR FAILURE PASSENGER SEAT. QUOTED COST OF REPAIR AT $7200 TO REPLACE SEAT BASE. THIS IS OBVIOUSLY A DESIGN DEFECT WHEN CANNOT REPLACE A SENSOR WITHOUT REPLACING THE WHOLE BASE. THIS IS OBVIOUSLY A SENSOR DE…
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AIR BAG WARNING LIGHT ON 2012 G37 CONVERTIBLE WITH ONLY 46,000 MI. INFINITY SERVICE FOUND CODE B1018 OCCUPANT SENSOR FAILURE PASSENGER SEAT. QUOTED COST OF REPAIR AT $7200 TO REPLACE SEAT BASE. THIS IS OBVIOUSLY A DESIGN DEFECT WHEN CANNOT REPLACE A SENSOR WITHOUT REPLACING THE WHOLE BASE. THIS IS OBVIOUSLY A SENSOR DEFECT WHEN YOU SEE THE NUMBERS THAT HAVE REPORTED THIS FAILURE (IMAGINE THE NUMBER THAT DID NOT REPORT) THIS SHOULD BE A SAFETY RECALL AND. COVERED BY INFINITY. $7200 TO REPAIR A FAILED SENSOR IS UNREASONABLE.
NHTSA ODI #11351498
51,179 miles · Aug 25, 2020
Air Bags
AIRBAGS IS NOT WORKING. NISSAN DEALER IS ASKING $7,000.00 TO REPLACE IT WITH NEW ONE.
NHTSA ODI #11351243
32,000 miles · May 26, 2020
Air Bags
2012 INFINITI G37 35000 MILES. DISPLAYS FLASHING PASSENGER AIRBAG LIGHT WHENEVER THE IGNITION IS ON, AND THE "PASSENGER AIRBAG OFF" LIGHT ILLUMINATES CONTINUOUSLY EVEN WITH ADULT IN PASSENGER SEAT. LOCAL INFINITI DEALER TROUBLESHOOT AND INDICATED THAT TO FIX THE BAD PASSENGER SEAT SENSOR THE ENTIRE SEAT WOULD REQUIRE REPLACEME…
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2012 INFINITI G37 35000 MILES. DISPLAYS FLASHING PASSENGER AIRBAG LIGHT WHENEVER THE IGNITION IS ON, AND THE "PASSENGER AIRBAG OFF" LIGHT ILLUMINATES CONTINUOUSLY EVEN WITH ADULT IN PASSENGER SEAT. LOCAL INFINITI DEALER TROUBLESHOOT AND INDICATED THAT TO FIX THE BAD PASSENGER SEAT SENSOR THE ENTIRE SEAT WOULD REQUIRE REPLACEMENT AT A COST OF $8K. I APPEALED DIRECTLY TO INFINITI CONSUMER AFFAIRS; THEY DECLINED TO OFFER ANY ASSISTANCE AS THE VEHICLE WAS BEYOND THE WARRANTY TIME PERIOD. THIS IS A DESIGN FLAW--CUSTOMERS SHOULD NOT BE FACED WITH THE CHOICE OF EITHER BEARING THE EXTREME COST OF POOR ENGINEERING OR PUTTING PASSENGERS AT RISK.*DT*JB
NHTSA ODI #11326011
68,500 miles · Jan 28, 2020
Air Bags
SITTING IN DRIVEWAY I STARTED THE CAR AND SIDE AIRBAG LIGHT CAME ON FOR NO REASON. I HAVE SPOKEN TO MULTIPLE PEOPLE AND THEY ALL SEEM TO HAVE THIS ISSUE WITH THIS VEHICLE. THIS SHOULD BE A RECALL FIX AS IT PUTS PEOPLE IN DANGER.
NHTSA ODI #11302597
76,000 miles · Jan 3, 2020
Air BagsSeats
FAULTY PASSENGER AIRBAG SENSOR. INFINITI IS AWARE OF THE PREVALENT PROBLEM BUT WILL NOT ISSUE A RECALL. THE PASSENGER AIR BAG IS DEACTIVATED EVEN WITH ADULT PASSENGERS IN THE PASSENGER SEAT. THIS IS A MAJOR SAFETY ISSUE. I TOOK THE VEHICLE TO THE INFINITI DEALER FOR REPAIR AND THEY SAID IT WOULD COST $9,000.00 TO REPAIR. TH…
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FAULTY PASSENGER AIRBAG SENSOR. INFINITI IS AWARE OF THE PREVALENT PROBLEM BUT WILL NOT ISSUE A RECALL. THE PASSENGER AIR BAG IS DEACTIVATED EVEN WITH ADULT PASSENGERS IN THE PASSENGER SEAT. THIS IS A MAJOR SAFETY ISSUE. I TOOK THE VEHICLE TO THE INFINITI DEALER FOR REPAIR AND THEY SAID IT WOULD COST $9,000.00 TO REPAIR. THIS IS AN OUTRAGE AND SEVERAL OTHER OWNERS HAVE EXPERIENCED THIS SAME ISSUE.
NHTSA ODI #11297000
11,387 miles · Dec 3, 2019
Air BagsElectrical SystemSeats
INFINITI G37 CONVERTIBLE YEAR 2012, WITH 11,400 MILES (SECONDARY CAR VERY LOW MILES) DISPLAYED PASSENGER AIRBAG ERROR/WILL NOT DEPLOY AIRBAG IN A CRASH. THE CAR WAS STARTED AND THE DISPLAY LIGHT NEVER WENT OFF AND HAS STAY ON EVERY SINCE WHILE DRIVING. TOOK THE CAR TO WESTHOUSTON INFINITI SERVICE ONE WEEK LATER AND WAS TOLD A S…
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INFINITI G37 CONVERTIBLE YEAR 2012, WITH 11,400 MILES (SECONDARY CAR VERY LOW MILES) DISPLAYED PASSENGER AIRBAG ERROR/WILL NOT DEPLOY AIRBAG IN A CRASH. THE CAR WAS STARTED AND THE DISPLAY LIGHT NEVER WENT OFF AND HAS STAY ON EVERY SINCE WHILE DRIVING. TOOK THE CAR TO WESTHOUSTON INFINITI SERVICE ONE WEEK LATER AND WAS TOLD A SENSOR WAS BAD AND THAT THE ENTIRE SEAT WOULD REQUIRE REPLACEMENT AT A COST OF 6K (MY SEAT IS ALMOST BRAND NEW). I QUESTIONED WHY I SHOULD HAVE TO PAY FOR WHAT IS SURLY A DESIGN FLAW AND THE PRICE IS OUTRAGEOUS. I DECLINE AS THAT PRICE WAS NOT DOABLE AND CONTACTED INFINITI CONSUMER AFFAIRS WHO LISTEN TO STATE ISSUE AND SENT AN EMAIL THAT NO ASSISTANCE WOULD BE GIVEN DUE TO WARRANTY HAD EXPIRED. I CAN'T AFFORD TO REPLACE AN ENTIRE SEAT FOR A SENSOR. I'M TRYING TO UNDERSTAND WHY THIS IS NOT THEIR RESPONSIBILITY AS I KNOW OTHERS WITH THE SAME ISSUE. MY FIRM POSITION IS NO CAR COMPANY SHOULD BE ALLOW TO REQUIRE CONSUMERS TO BARE THE BURDEN OF POOR ENGINEERING.
NHTSA ODI #11286661
Mileage unknown · Nov 23, 2019
Air Bags
G37 2012' INFINITI JOURNEY COUPE. VIN. # [XXX] MY AIR BAG LIGHT ON MY DASH BOARD, INDICATED THAT MY PASSENGER SIDE AIR BAG HAS BEEN DISABLED. CHECK IF THERE'S A FIX! ,,,,IT WAS SUGGESTED THAT IT MUST BE BROUGHT BACK TO THE DEALER TO CHECK OUT! SERVICE CHG. $150. IF IT MUST BE REPAIRED THE COST TO REPAIR THE ISSUE...A CHG. TO…
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G37 2012' INFINITI JOURNEY COUPE. VIN. # [XXX] MY AIR BAG LIGHT ON MY DASH BOARD, INDICATED THAT MY PASSENGER SIDE AIR BAG HAS BEEN DISABLED. CHECK IF THERE'S A FIX! ,,,,IT WAS SUGGESTED THAT IT MUST BE BROUGHT BACK TO THE DEALER TO CHECK OUT! SERVICE CHG. $150. IF IT MUST BE REPAIRED THE COST TO REPAIR THE ISSUE...A CHG. TO REPAIR & REPLACE THE CONTROLLER & FRONT PASSENGER SEAT WOULD BE IN EXCESS OF $6,000. I'VE CHECKED ON LINE COMPLAINTS & MANY OWNERS HAVE EXPERIENCED THE SAME ISSUE!...TO NO AVAIL! SAFETY SHOULD BE THE ISSUE, ESPECIALLY FOR THE ONGOING PROBLEMS WITH 'FAULTY AIR BAGS' CAUSING SOME VERY SERIOUS ACCIDENTS? MIGHT BE A TAKATA AIR BAG ISSUE? CAN YOU HELP. SINCERELY [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
NHTSA ODI #11281943
Mileage unknown · Oct 27, 2019
Air Bags
MY CAR HAS A LIGHT ON WHICH REFERS TO THE PASSENGER AIRBAG.
NHTSA ODI #11271314
112,000 miles · Aug 14, 2019
Air BagsElectrical SystemSeats
MY PASSENGER SEAT WEIGHT SENSOR IS MALFUNCTIONING GOING ON AND OFF AT VARIOUS TIMES INTO THE DRIVE AND VARIOUS WEIGHTED PASSENGERS. THIS SEEMS TO BE A VERY COMMON PROBLEM ON MY 2012 G37 SPORT AND THE SEAT (SENSOR CANNOT BE CHANGED OUT SO HAVE TO BUY THE WHOLE SEAT) RANGES BETWEEN $5000 AND $8000. THIS SEEMS TO ME TO BE A SAFETY …
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MY PASSENGER SEAT WEIGHT SENSOR IS MALFUNCTIONING GOING ON AND OFF AT VARIOUS TIMES INTO THE DRIVE AND VARIOUS WEIGHTED PASSENGERS. THIS SEEMS TO BE A VERY COMMON PROBLEM ON MY 2012 G37 SPORT AND THE SEAT (SENSOR CANNOT BE CHANGED OUT SO HAVE TO BUY THE WHOLE SEAT) RANGES BETWEEN $5000 AND $8000. THIS SEEMS TO ME TO BE A SAFETY ISSUE, WHAT WERE TO HAPPEN IF ANY ONE OF US HAVING THIS ISSUE WERE TO GET INTO AN ACCIDENT WITH A PASSENGER? FROM WHAT IVE READ THE PASSENGER AIR BAG WILL NOT GO OFF WITH THIS LIGHT ON SO THEREFORE MY PASSENGERS SAFETY IS AT RISK BECAUSE OF A VERY COMMON ISSUE FROM INFINITY. LIGHT GOES ON AND OFF EVEN SITTING STATIONARY.
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INFINITI G37 COUPE VEHICLES AND CERTAIN MODEL YEAR 2011 NISSAN 370Z VEHICLES MANUFACTURED FROM JULY 2, 2011, THROUGH AUGUST 29, 2011. DUE TO A PROGRAMMING ERROR, THE POWER WINDOW SWITCH CONTROLLER IN THE SUBJECT VEHICLES WAS MANUFACTURED OUT OF SPECIFICATION.
Consequence & remedy
Consequence: THE THRESHOLD FOR AUTO REVERSE ACTIVATION IS HIGHER THAN THE NISSAN SPECIFICATION. SHOULD A BODY PART BECOME TRAPPED BY A CLOSING WINDOW, A PINCH INJURY MAY RESULT.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER WINDOW SWITCHES WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT NISSAN AT 1800-647-7261 OR INFINITI AT 1-800-662-6200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2012 Infiniti G37 Problems, Complaints & Recalls | Skip That Year