2011 Infiniti G37

AIRBAG WARNING LIGHT FLASHING. DEALER EVALUATION SHOWED OCCUPANT SEAT SENSOR UNIT FAILURE. TOLD WHOLE BOTTOM SEAT ASSY NEEDS TO BE REPLACED. PART ALONE IS $6500+ I FEEL THIS SHOULD BE COVERED BY THE MANUFACTURER. THERE WAS NO ACCIDENT, COLLISION, TRAUMA, ETC. WARNING LIGHT BEGAN IN AUGUST 2019. EXTENDED WARRANTEE EXPIRED 7/31/19

PASSENGER AIRBAG NOT ACTIVE LIGHT ON DASHBOARD ON ALL THE TIME REGARDLESS IF SOMEONE IS SITTING IN THE SEAT WITH SEAT BELT LATCHED . I HAVE 25,500 MILES ON THE VEHICLE AND I AM CONCERNED THE PASSENGER IS AT RISK IF THE AIRBAG WILL NOT OPERATE IN A CRASH. SEAT SENSOR DEFECTIVE PER ON-LINE FORUMS AND A $6,000.00 FIX TO REPLACE PASSENGER SEAT W SENSOR BUILT IN TO CORRECT IT.

TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SENSOR ON THE PASSENGER SIDE FAILED. THE VEHICLE WAS TAKEN TO BRADSHAW INFINITI (2600 LAURENS RD, GREENVILLE, SC 29607, (888) 256-5250) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,286.

AIR BAG WARNING LIGHT WOULD NOT GO OFF. TOOK IT TO A DEALERSHIP AND WAS TOLD THE PROBLEM IS "OCCUPANCY SENSOR UNIT FAILURE". NEED TO REPLACE THE OCCUPANCY SENSOR AND CONTROL UNIT, AT A COST OF $6,888. I AM APPALLED THAT INFINITI DOES NOT HAVE A RECALL CONCERNING THIS SAFETY ISSUE!! IF AN ACCIDENT OCCURS, THE AIRBAGS WILL NOT DEPLOY. INFINITI IS SUPPOSED TO BE A HIGH QUALITY CAR. SO DISAPPOINTING!

THE AIR BAG SENSOR LIGHT ON THE DASH HAS ILLUMINATED. THIS MEANS THAT THE SWITCH IN THE SEAT DOES NOT DETECT AN OCCUPANT SO THE AIR BAG WILL NO DEPLOY IN A CRASH. INFINIT OF MEMPHIS WANTS TO CHARGE $8000 TO REPLACE THE SEAT! THIS IS A SAFETY HAZARD AND SHOULD BE A RECALL ISSUE. I SEE MANY COMPLAINTS ON THIS WEBSITE ABOUT THE EXACT SAME ISSUE. HOW DO WE INITIATE A MANUFACTURER RECALL?

MY INFINITI HAS 100,000 MILES ON IT. NOTHING AT ALL HAPPENED TO CAUSE MY PROBLEM - NO ACCIDENT, NOTHING SPECIAL. IT JUST SUDDENLY, FOR NO APPARENT REASON, NOW HAS A FLASHING INDICATOR THAT REPRESENTS A PROBLEM WITH THE PASSENGER AIR BAG THAT WILL CAUSE IT TO FAIL MASSACHUSETTS STATE INSPECTION. I TOOK IT TO THE DEALERSHIP IN INFINITI OF NASHUA IN NH. I WAS TOLD THAT IT WAS A SENSOR PROBLEM, NOT A PROBLEM WITH THE AIRBAGS THEMSELVES. ALAS, THE SENSOR CAN ONLY BE FIXED MY REPLACING THE ENTIRE SEAT ASSEMBLY. I WAS ASSURED THAT THIS WAS VERY MINOR IN TERMS OF LABOR (MAYBE A COUPLE OF HOURS), BUT THAT IT WOULD REQUIRE ME TO PURCHASE AN EXTREMELY EXPENSIVE PART. THE DEALERSHIP QUOTED ME $10,000 FOR A CAR THAT IS NOW WORTH ABOUT $12,000. WHEN I DID NOT JUMP AT THIS OFFER, THEY CONTACTED ME THREE DAYS LATER TO SAY THAT INFINITI USA WAS OFFERING ME A DISCOUNT AND THEY WOULD REPLACE THE SENSOR (VIA THE WHOLE SEAT ASSEMBLY) FOR $7000. I HAVE SINCE GONE TO A REPUTABLE MECHANIC WHO SAID THAT THE PART COSTS ABOUT $6500. SO NOT ONLY WAS INFINITI OF NASHUA TRYING TO TAKE ADVANTAGE OF ME (PERHAPS BECAUSE I AM A WOMAN), INFINITI USA IS TRYING TO GET ME TO PAY $6500 FOR A FREAKING SENSOR. MY CAR IS GOING TO HAVE TO GO INTO THE TRASH HEAP. I SEE MANY OTHER PEOPLE DISCUSSING SIMILAR PROBLEMS. INFINITI SHOULD BE RESPONSIBLE FOR EITHER FIXING THE PROBLEM - IT IS A MASSIVE DESIGN FLAW THAT PUTS PASSENGER AT RISK AND MAKES THEIR VEHICLES WORTHLESS FAR BEFORE THEIR TIME. I WILL NEVER BUY ANOTHER INFINITI AGAIN AND WILL BADMOUTH THEM AT ANY OPPORTUNITY.

TAKATA RECALL: INFINITI RECALLED AN ENTIRE LINE OF CARS WITH FAULTY AIR BAGS/SEAT SENSORS, BUT DID NOT COVER ALL CARS. I HAVE A 2011 INFINITI G37X WITH ONLY 50K MILES THAT I AM BEING CHARGED 7K TO REPLACE A SEAT CUSHION THAT HAS A FAILED SENSOR. THIS PROBLEM IS WIDELY KNOWN IN A SIGNIFICANT NUMBER OF INFINITIS, YET THE MANUFACTURER WILL NOT REPAIR OBVIOULY FAULTY PARTS THAT WERE INSTALLED. THIS PRESENTS A MASSIVE SAFTEY ISSUE IF I CANNOT AFFORD A REPAIR THAT I SHOULD NEVER HAVE TO MAKE. NAME ANOTHER CAR OF ANY MAKE/MODEL THAT HAS SEAT CUSIONS FAIL. IT IS DISGUSTING THAT INFINITI WILL NOT CORRECT THEIR ERROR, AND WORSE THAT A GOVERNMENT AGENCY THAT IS AWARE OF THE PROBLEM DOESNT SUPPORT BUYERS WHO ARE OBVIOUSLY BEING TAKEN ADVANTAGE OF.