2009 Infiniti EX35

1.FRONT PASSENGER SEAT AIRBAG WARNING SENSOR LIGHT ALWAYS BLINKING DESPITE SEVERAL DEALER ATTEMPTS TO CORRECT. DEALER TRIED TO RESET SENSOR ON 5/05/10,10/23/15 & 11/15/16 AND AN ESTIMATE OF $5,091.96 ON 11/15/16 TO CORRECT THE ISSUE. MANUFACTURER DENIED CLAIM TO REPLACE SENSOR ON 11/17/16 (CASE # 24679041. 2. MULTIPLE DASHBOARD CRACKS. DEALER GAVE US AN ESTIMATE ON 9/4/18 OF $2,453.64 FOR PARTS, $800.00 FOR LABOR PLUS TAX ON PARTS & LABOR. THIS CAR WAS PURCHASED NEW FROM DEALER IN 10/17/09 AND IS ALWAYS STORED INSIDE OUR GARAGE WHEN NOT IN USE, HAS 9,037 MILES AS OF 1/15/19 AND IS IN VERY GOOD CONDITION ASIDE FROM THE TWO AFOREMENTIONED PROBLEMS.

THE PASSENGER AIRBAG WARNING IN THE DASHBOARD NEXT TO THE SPEEDOMETER KEPT FLASHING WHILE STATIONARY AND WHILE DRIVING WHETHER OR NOT A PERSON WAS SITTING IN THE PASSENGER SEAT OR NOT. I TOOK IT TO THE DEALER TWICE TO BE FIXED (WHILE UNDER WARRANTY), BUT THE PROBLEM CONTINUED SPORADICALLY. I TOOK IT A 3RD TIME (NOW WARRANTY EXPIRED), THEY RESEARCHED DEEPER AND SAID THE PROBLEM WAS IN THE OCS SENSOR INSIDE OF THE SEAT, SO THE SEAT NEEDED TO BE REPLACED. $5000 CHARGE, MOTORWERKS OF BARRINGTON, IL. I HAVE NOT HAD IT FIXED YET. I FOUND THE SAME PASSENGER SIDE SENSOR WAS RECALLED IN NOVEMBER 2008, THE END OF THE YEAR PRIOR TO 2009 WHEN MY CAR WAS BUILT. IT APPEARS THE SAME PROBLEM WAS CARRIED OVER TO THE NEXT YEAR (2009) BUT NO RECALL ISSUED. AND THEN DEALERSHIP MISSED THE PROBLEM WHILE UNDER WARRANTY (AND EXTENDED WARRANTY).

I TOOK THE CAR TO JIM COLEMAN INFINITI SERVICE DEPARTMENT TO FIND OUT WHY THE AIR BAG WARNING LIGHT IS FLASHING NON-STOP. AFTER THE DIAGNOSTIC THEY CONCLUDED IT WAS DUE TO PASSENGER SIDE OCS SENSOR FAULTY, SO IN ORDER TO REPLACE THE SENSOR THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT DUE TO SENSOR EMBEDDED IN THE SEAT AND ASKING FOR AROUND $4500 FOR PARTS AND $600 FOR LABOR. IT'S OUTRAGEOUS! ALTHOUGH I BOUGHT THE CAR AT 2009 I HARDLY DRIVE THE CAR AND TOOK METRO TO WORK MOST OF THE TIME SO THE MILEAGE IS ONLY <50K. AFTER I DID A RESEARCH ON THE WEB I DISCOVERED THAT THE 2007, 2008 INFINITI EX35 MODEL ALL HAVE THE SAME EXACT PROBLEM THAT RESULTED A RECALL. PER NHTSA, A SENSOR LOCATED IN THE PASSENGER SEAT CUSHION "MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS [THE OCCUPANT CLASSIFICATION SYSTEM -- WHICH ACTIVATES THE AIRBAG WHEN THE PASSENGER SEAT IS OCCUPIED] AND THE AIRBAG CONTROL UNIT. THIS COULD RESULT IN THE PASSENGER AIRBAG BEING SUPPRESSED, WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH." IT APPEARS THAT INFINITI DID NOT FIX THE PROBLEM FOR THE 2009 MODEL WHICH WAS PROBABLY ALREADY ON THE SALES LOT AND AS LONG AS THERE'S NO WARNING LIGHT FLASHING THEY ASSUME NO SENSOR PROBLEM BUT THE UNDERLYING SENSOR DEFECT STILL EXIST AND WAITING TO ERUPT. I SHOULD NOT HAVE TO PAY FOR INFINITI'S OBVIOUS DESIGN/MANUFACTURED SENSOR DEFECT ESPECIALLY IT IS THE WELL-KNOWN SENSOR DEFECT THAT CAUSE THEIR 2008 RECALL (HTTPS://CARS.USNEWS.COM/CARS-TRUCKS/DAILY-NEWS/081016-URGENT-RECALL-ALERT-NISSAN-INFINITI-RECALLING-200-000-VEHICLES-FOR-AIRBAG-DEFECT). PLEASE ADVISE WHAT I CAN DO TO MAKE INFINITI TO BE RESPONSIBLE FOR FIXING THE SAME DEFECT FROM THE 2008 RECALL AT NO CHARGE TO THE CUSTOMER DECEIVED BY THEM? THANK YOU VERY MUCH.

I PURCHASED 2009 INFINITI EX 35 ONE MONTH AGO(SEPTEMBER 30, 2009). THERE IS A "PASSENGER SIDE AIRBAG OFF" LIGHT. ACCORDING TO INFINITI SERVICE CENTER NEARBY, IT IS DESIGNED TO DETECT CHILD OR SMALL ADULT WHO IS LESS THAN 100 POUNDS SEATING ON PASSENGER SIDE AND PREVENT PASSENGER SIDE AIRBAG FROM DEPLOYING IN ACCIDENT. THEY SAID FOR CHILDREN OR SMALL ADULT LESS THAN 100 POUNDS, IT IS BETTER TO HAVE NO AIRBAG ON CRASH BECAUSE IT WILL CAUSE MORE HARM THAN GOOD. HERE IS THE PROBLEM. MY WIFE IS 130 POUNDS, 5.80 FT TALL (NOT A SMALL ADULT OR CHILDREN SIZE). WHEN SHE SITS IN PASSENGER SIDE, THE PASSENGER SIDE AIRBAG OFF" LIGHT TURNS ON AND OFF AND ON AND OFF DURING A SINGLE TRIP. THE SERVICE MANAGER IS SAYING THAT BECAUSE SHE IS IN BORDER LINE OF WEIGHT LIMIT, IF SHE MOVES WHILE SEATING, IT CAN HAPPEN. MY WIFE AND I CLOSELY OBSERVED THE LIGHT AND THE LIGHT TURNS ON AND OFF EVEN THOUGH SHE IS SEATING STILL PERFECTLY(NOT MOVING AT ALL). THE SERVICE CENTER CHECKED THE SENSOR OF PASSENGER SIDE AIRBAG AND TOLD ME THAT IT IS WORKING PROPERLY. I RESEARCHED ONLINE AND FOUND SIMILAR PROBLEMS TO OTHER CUSTOMERS. ALSO THERE WAS 200,000 CARS RECALLED ON OCTOBER 2008 FOR 2008 INFINITI EX35 AND OTHER MODELS DUE TO SIMILAR PROBLEMS. I ASKED IF MY 2009 WAS IN RECALL BUT THEY SAID NO. I FOUND OUT THAT FOR 2010 INFINITI EX35 MODEL, THEY ADDED "PASSENGER AIR BAG ON/OFF SWITCH" BECAUSE OF CASES LIKE MINE. WHAT CAN I DO? IS IT POSSIBLE TO RETURN MY CAR BECAUSE IT'S BEEN ONLY ONE MONTH? OR EXCHANGE MY CAR TO 2010 MODEL? PLEASE LET ME KNOW WHAT I CAN DO. MY WIFE AND I ARE VERY CONCERNED WHEN WE ARE ON FREEWAY, DRIVING MORE THAN 65 MPH AND THE "PASSENGER SIDE AIRBAG OFF" LIGHT TURNS ON INDICATING THAT THE PASSENGER AIRBAG WILL NOT DEPLOY DURING CRASH. THANK YOU VERY MUCH FOR YOUR TIME AND SUPPORT. *TR