2011 Hyundai Veracruz

CAR HAS BEEN REPAIRED 7 TIMES UNDER A RECALL WITH NO FIX AND HAS BEEN SITTING FOR 8 WEEKS DEAD WAITING FOR A RESOLUTION. WE WOULD LIKE THE MANUFACTURERER TO BUY BACK THE CAR UNDER THE RECALL LAW AS THEY CAN NOT FIX THE PROBLEM. OIL GAS CAP HAS LEAKED ON THE ALTERNATOR AGAIN AND CAR STOPPED WHILE MY CHILD WAS DRIVING IT FOR THE 7TH TIME SINCE 2011

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO SOUTH POINT HYUNDAI (4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 162,000. PARTS DISTRIBUTION DISCONNECT.

I'M A CONCERNED OWNER OF THIS RECALL ISSUED #20V70500 FOR MY 2011 HYUNDAI VERACRUZ. THIS RECALL HAS BEEN OUT SINCE BEFORE NOVEMBER OF 2020 ACCORDING TO THE MANUFACTURES TSB REPORT. SINCE THEN THERE AS BEEN NO REMEDY TO FIX THIS ISSUE THAT HAS BEEN GOING ON FOR MORE THEN 6 MONTHS NOW. AS AN AVERAGE FULL TIME STUDENT AND FULL TIME WORKER I TEND TO TRAVEL ALLOT AND FAR TO GET FROM POINT A TO POINT B. WITH THIS SAID I NEED NHTSA TO HAVE THE MANUFACTURER FIND THE REMEDY QUICK SO THAT I MAY KEEP MY VEHICLE IN A RELIABLE STATE BUT ALSO IN A SAFE TO DRIVE CONDUCTION. I CAN'T AFFORD TO HAVE AN ACCIDENT OR LOSS MY LIFE OVER A MINOR OIL LEAK FROM THE VALVE COVERS THAT LEAKED ALL OVER THE ALTERNATOR NOR CAN I AFFORD A NEW CAR. PLEASE HAVE THE MANUFACTURER SPEED UP THE PROCESS ON FINDING A REMEDY AS MY LIFE DEPENDS ON IT.

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE HOWEVER, THE MANUFACTURER STATED THAT THEY WERE UNABLE TO PROVIDE ANY ADDITIONAL ASSISTANCE. A CASE WAS OPENED HOWEVER, DUE TO THE LACK OF AN ESTIMATED TIME OF ARRIVAL FOR THE REMEDY PARTS, THE CASE WAS CLOSED. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED AND THEN INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE MANUFACTURER SUGGESTED THAT THE BE TAKEN TO AN AUTHORIZED DEALER TO BE DIAGNOSED OUT OF POCKET. THE CONTACT CONTACTED AUTONATION HYUNDAI COLUMBUS (3000 N LAKE PKWY #200, COLUMBUS, GA 31909) AND WAS INFORMED THAT SHE NEEDED TO PAY FOR THE LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 180,885.

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. EDWARDS HYUNDAI (LOCATED AT 11029 32ND AVE, COUNCIL BLUFFS, IA 51501, (712) 366-9411) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER PAID TO HAVE THE VEHICLE REPAIRED AND WILL REQUEST TO BE REIMBURSED FOR THE REPAIRS.

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO DICKSON CITY HYUNDAI (1519 SCRANTON CARBONDALE HWY, SCRANTON, PA 18508, (570) 291-5252) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING, THE INTERIOR AND EXTERIOR LIGHTS STARTED TO DIM BEFORE THE VEHICLE STALLED. THE CONTACT HAD THE VEHICLE TOWED TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VALVE COVER GASKET HAD LEAKED AND ALLOWED OIL TO GET ONTO THE ALTERNATOR. THE VALVE COVER GASKET, ALTERNATOR, AND SERPENTINE BELT WERE REPLACED. THE VEHICLE WAS STARTED AND BEGAN TO SHAKE BEFORE STALLING. THE VEHICLE WAS TOWED BACK THE SAME DEALER BUT NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,564. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI ATLANTA (2135 COBB PKWY SE, SMYRNA, GA 30080, (770)952-8881) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE BATTERY LIGHT ILLUMINATED. THE CONTACT KEPT THE VEHICLE IN NEUTRAL AND COASTED INTO A PARKING SPACE WHERE THE VEHICLE COMPLETELY SHUT-OFF. THE VEHICLE WAS TOWED TO A CERTIFY MECHANIC WHO STATED THAT THE ALTERNATOR HAD FAILED DUE TO AN OIL LEAK. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.