2010 Hyundai Veracruz

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE FAILURE RECURRED AN ADDITIONAL FOUR TIMES. THE CONTACT TOOK THE VEHICLE TO THE THORNTON ROAD HYUNDAI DEALER WHERE THE VALVE COVER GASKET, ALTERNATOR, AND BATTERY WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 10353756. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

THE OIL LEAK THAT HAS PREVIOUSLY BEEN REPORTED CAUSED THE ENGINE TO RUN LOW ON OIL. SINCE THERE IS A DRIP PAN UNDER THE ENGINE A CONSUMER WOULD HAVE NO WAY OF KNOWING THAT THEIR ENGINE WAS SEVERELY LEAKING. IF THERE IS NO OIL IN YOUR PARKING SPOT AND NO SIGN OF THE CAR SMOKING A NORMAL PERSON WOULD NOT CHECK THE OIL WITH EVERY TANK OF GAS. THIS OIL LEAK CAUSED MY ALTERNATOR TO FAIL IN TRAFFIC, AND SINCE THE ENGINE RAN LOW ON OIL I HAD A CATASTROPHIC ENGINE FAILURE ( THREW A ROD) AT 126K. THE OIL LEAK CAUSES LONG-TERM DAMAGE TO THE ENGINE THAT HYUNDAI REFUSES TO ACKNOWLEDGE.

I RECENTLY WAS DRIVING MY 2010 HYUNDAI VERA CRUZ ON THE INTERSTATE WHEN THE ENGINE SUDDENLY DIED ON ME. I NOTICED THAT THERE WAS A MIXTURE OF OIL AND WATER COMING FROM BENEATH THE CAR. UPON FURTHER INSPECTION I WAS INFORMED THE MOTOR WAS LOCKED. I HAD JUST REPLACED THE ALTERNATOR IN MAY OF THIS YEAR DUE TO OIL LEAKING ON IT. I CAN'T RECALL IF THE ORIGINAL OWNER HAD THE CAR SERVICED FOR THE RECALL OR NOT. BUT I DID CALL IN ABOUT IT AND WAS INFORMED THAT IT WAS NOT ON THE LIST AND IF I NEED TO HAVE IT CHECKED AT THE LOCAL HYUNDAI DEALER THEN I WOULD HAVE TO PAY THE SERVICE CHARGE. WELL TO ME THAT WASN'T FAIR, BUT NOW THE FAIRNESS IS GONE BECAUSE NOW I'LL HAVE TO PAY OUT 6200 TO HAVE THE ENGINE REPLACED. THIS ISSUE COULD HAVE BEEN AVOIDED.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE INSIDE DOOR HANDLE FRACTURED WHILE ATTEMPTING TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DOOR HANDLE. LATER, THE FRONT PASSENGER SIDE DOOR HANDLE ALSO FRACTURED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000. UPDATED 11/29/16*LJ

WITHIN THE LAST WEEK THE INTERIOR HANDLES HAVE BROKEN ON THE DRIVERS SIDE DOORS. THE DRIVERS SIDE PASSENGER DOOR WILL ONLY OPEN FROM THE OUTSIDE MAKING IT UNSAFE TO ALLOW ANYONE TO RIDE THERE UNTIL IT IS REPAIRED. THE DRIVER DOOR WILL OPEN BUT GETS STUCK AT TIMES AND DOES NOT WANT TO SHUT REQUIRING YOU TO MANUALLY HOLD THE DOOR CLOSED. THIS IS UNSAFE.

AS OF TODAY 3 OUT OF 4 INTERIOR DOOR HANDLES ON MY 2010 HYUNDAI VERACRUZ HAVE BROKEN. THE REMAINING DOOR IS INTERMITTENT DUE TO A DEFECTIVE DOOR LOCK. FROM AN ONLINE SEARCH THIS IS OBVIOUSLY A VERY COMMON PROBLEM, SPANNING SEVERAL YEARS AND MODELS, OBVIOUSLY DUE TO POOR DESIGN OR MATERIALS. IT IS ALSO NOT ONE THAT I CARE TO PAY TO REPAIR AND THEN HAVE TO PAY AGAIN IN THE FUTURE. INABILITY TO OPEN A DOOR FROM THE INSIDE OF THE VEHICLE CREATES A SERIOUS SAFETY PROBLEM. IN THE EVENT OF AN ACCIDENT I WILL NEED TO BE ABLE TO HOPEFULLY UNLOCK THE DOOR, OPEN THE WINDOW AND REACH THE OUTSIDE DOOR HANDLE TO GET OUT. OF COURSE THIS ASSUMES THAT POWER IS NOT INTERRUPTED AS A RESULT OF ACCIDENT. WITHOUT ELECTRICAL WE WOULD BE TRAPPED IN THE VEHICLE. ADDITIONALLY, AS A MAN OF COLOR, I DON'T CHERISH THE THOUGHT OF HAVING TO EXPLAIN TO A COP THAT I CANNOT EXIT THE VEHICLE WITHOUT FIRST REACHING OUTSIDE. THIS IS NOT THE FIRST PROBLEM I'VE HAD WITH THIS CAR BUT THIS IS ONE THAT HYUNDAI SHOULD DEFINITELY RECALL AND REPAIR.

AS OF TODAY 3 OUT OF 4 INTERIOR DOOR HANDLES ON MY 2010 HYUNDAIVERACRUZ HAVE BROKEN. THE REMAINING DOOR IS INTERMITTENT DUE TO A DEFECTIVE DOOR LOCK. FROM AN ONLINE SEARCH THIS IS OBVIOUSLY A VERY COMMON PROBLEM. IT IS ALSO NOT ONE THAT I CARE TO PAY TO REPAIR AND THEN HAVE TO PAY AGAIN IN THE FUTURE. INABILITY TO OPEN A DOOR FROM THE INSIDE OF THE VEHICLE CREATES A SERIOUS SAFETY PROBLEM. IN THE EVENT OF AN ACCIDENT I WILL NEED TO BE ABLE TO HOPEFULLY UNLOCK THE DOOR, OPEN THE WINDOW AND REACH THE OUTSIDE DOOR HANDLE TO GET OUT. AS A MAN OF COLOR, I DON'T CHERISH THE THOUGHT OF HAVING TO EXPLAIN TO A COP THAT I CANNOT EXIT THE VEHICLE WITHOUT FIRST REACHING OUTSIDE. I FEEL I WOULD CERTAINLY BE SHOT. BEST REGARDS