2019 Hyundai Veloster

The contact owns a 2019 Hyundai Veloster. The contact stated that while driving 76 MPH, the vehicle went into LIMP Mode and decelerated to 30 MPH. The check engine warning light was illuminated. Additionally, the vehicle experienced intermittent, unintended acceleration. The contact shifted the transmission to neutral(N), but the vehicle failed to stop. The contact then pressed the shift lock release button, and the vehicle was able to stop. The steering wheel also inadvertently turned left or right while driving, and the Lane Keep Assist System was not activated. The vehicle was taken to the dealer, where it was diagnosed that fuel and oil were leaking into the exhaust pipe, allowing smoke into the cabin. The dealer replaced the alternator, battery, and spark plugs, but the failure persisted. The dealer notified the manufacturer about the failure. The vehicle was then taken to Tarr Hyundai (5524 W Andrew Johnson Hwy, Morristown, TN 37814); however, the dealer was initially unable to duplicate the failure. When Tarr Hyundai was able to duplicate the failure, the failure information was forwarded to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The final case was resolved through arbitration, and the manufacturer was ordered to buy back the vehicle; however, the contact declined the buyback offer. The failure mileage was approximately 141.

The contact owns a 2019 Hyundai Veloster. The contact stated that there was an abnormal knocking sound coming from the vehicle. While driving at an undisclosed speed, the vehicle stalled, and the RPMs failed to exceed 200 RPM. The contact stated that the vehicle was consuming an excessive amount of engine oil. The oil warning light was illuminated after the failure. The vehicle was towed to the local dealer to be diagnosed. The contact was notified of rod bearing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V301000 (Engine). The manufacturer was contacted and informed the contact that the repair offer would be voided if the vehicle was taken to another dealer. The failure mileage was approximately 74,765.

On February 24, 2023, my 2019 Hyundai Veloster Turbo (~36K miles) would not accelerate and began losing power while driving. Problem seemed to be worse while driving uphill. At one point, car would also not go into reverse. Turning car off and then on seemed to resolve the issue with reverse. Similar issue occurred in early November 2022. Local Hyundai service center performed maintenance under warranty on the transmission November 7. Between November 7 and February 24, there were no observable issues with the vehicle while driving.