2022 Hyundai Tucson

I am writing to express my deep concerns regarding a series of ongoing safety issues with our HYUNDAI TUCSON 2022 (leased in 2022). We have encountered alarming problems that are affecting the safety and reliability of the vehicle. On July 29, 2023, my husband was driving the vehicle up a sharp incline when the car started shaking/jolting and abruptly shut off. This resulted in a highly dangerous situation as the car began to roll back. He was unable to restart the vehicle, and it had to be towed to the nearest Hyundai dealership. It took over a week for the dealership to address and rectify the issue...so we thought (see below). Also, please note that there was smoke coming out from the exhaust when the tow truck came. It looked like smoke from a flame inside. Fast forward to November 8, 2023, the vehicle was experiencing the same issue as before: continuous shaking/jolting, and the vehicle abruptly shut off once again... stalling in the middle of a highway. A police officer saw what happened and helped my husband relocate the vehicle to the shoulder of the highway to avoid oncoming traffic/collision. He waited with my husband as he kept trying to get the vehicle to turn on. After 30 min, he was able to get it back on. The "check engine" light was illuminated. My husband drove home while the car was still shaking/jolting. We plan to, once again, have it towed to the nearest Hyundai dealership today. We were told the issue had been "resolved" from the last time this happened in July. Clearly, it was not resolved and I feel this vehicle should be recalled. These recurring problems are deeply unsettling for a vehicle that is not even two years old. Given the repeated and unresolved safety issues with this vehicle, I am concerned for the safety of myself, my family, my unborn child as I am expecting and other road users. I would like to request your immediate attention and intervention to address these problems effectively.

Car lost ability to accelerate and was shuddering for the second time. My personal code reader pulls up codes P0191 and P0303. Engine misfire. Second time since June28,2023. Bought the Hyundai Tucson brand new in December of 2021. First time car lost acceleration and was shuddering on the interstate with my toddler son and pregnant wife stranded. The second time was tonight, October 30th, 2023. I was in the car with my still pregnant wife and toddler son.

While driving vehicle, car lost power and show down on highway. Car would not start. Eventually started and sputtered white smoke and the smell of fuel. Car would only go 2 miles and hour. Took to dealership and they said it was the fuel injector pump. No recall has been issued even though several other Hyundai and Genesis i models have recalls for same issue.

July.2023: Check Engine Light On ; It came as we were driving on the highway. Acceleration was sluggish due to this issue. Error code indicated that 1 of the 4 engine had issues. Escalated the issue to Hyundai Customer Service. Issue was resolved during first week of Aug.2023. Sept.2023 We were driving on the highway and Check Engine Light came once again. It was late at night. The acceleration was sluggish and managed to drive to a nearby hotel. Contacted Hyundai Customer Service. 2 out of 4 cylinder had issues (replace rotor, wiring etc.,). Dropped the car in a Hyundai dealership (Urbana, IL). Rented a rental car to drive back to MI. Given the recurring cylinder issue, Hyundai Customer Service is NOT willing to accept the issue with Engine. 2 out of 4 cylinders had issue. Remaining 2 cylinders may have similar issue. Given the issue, quality of 2022 Hyundai Tucson Engine design and build quality is a MAJOR issue and RISK for customers. Should you be driving in a freeway, acceleration will be sluggish and can cause major accidents.

Since I received my car, within a few couple of months I have noticed that the car would jump forward when changing the RPMs/gears. When I had brought it in for an oil change, I had mentioned it to the service tech and they told me they would run a diagnostic to see if anything would pop up but the likelihood hood it wouldn't show anything. The second time I mentioned it again while I was driving, the car would accelerate faster than normal as though it was on Sports Mode even though it wasn't, and then the car/engine would jump or make the car lunge forward as it was slowing down. They said they would look into it again but nothing was found. a few months later I was driving home on the freeway when my car jumped again, the engine turned off and I was in the middle of the freeway not being able to accelerate but take the speed I was going to move over to the emergency side in order not to get hit by another car. I got it towed into the dealership, they said they would get back to me after a few days and once they found out what happened, they had my car for about 2 weeks. They also wanted me to pay for a fuel system flush and returned the car to me on empty gas which was full when I brought it in. The back passenger window wasn't working either and I had brought that up to their attention saying if I were to bring it back in I would need to pay for a diagnostic to get it fixed. I was upset and brought it into another dealership to get fixed and mentioned again about the car jumping and afraid that I would be left on the side of the road or the engine would turn off again. They couldn't do anything without an engine light to be turned on. I'm afraid of driving my car but why am I paying for something that the dealership cannot fix or know that whatever they did wasn't fixing the problem? I have brought in my car time and time again to get seen or fixed before the major issue happened and now electrical parts of the car are faulty with things turning off randomly.

When I’m at a dead stop, and start to drive off, there is a jerking at around 13 miles per hour. I believe it is when it is shifting from first into second gear. It happens often, but not all the time. This happened when I first bought my car, and I was told that the car has to get to know me. I thought this was true, because it seemed to have stopped at some point for a while. Now it is doing it again, but more dramatically. The jerking is very obvious. Also there have been about 5 times when the car revs by itself when I am in the 40’s. I am not pressing heaving on the gas, I am just driving, and it sounds like it slipped out of gear for a second and the car is revving, and then it just goes back to normal.

Vehicle would not accelerate leaving driveway. Was bucking as I went down the street. At end of street when I tried to turn off it stopped as I accelerated and I was almost rear ended. I pulled over there were no warning lights on at all. I pulled out as I wanted to turn around and go home and it would not accelerate again. I was able to make it home. I looked up problem on line and it seems like I am not alone. As it is Sunday going to call dealer tomorrow but not expecting them to take it in soon as most appointments take over 1 month to get. I am very scared to drive my car.