NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
378 reportsMileage unknown · Nov 9, 2020
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK HYUNDAI OF GARDEN GROVE (9898 TRASK AVE, GARDEN GROVE, CA 92844) FOR A SCHEDULED REPAIR HOWEVER, THE PART WAS NOT AVAILABLE. THE VEHICLE WAS LEF…
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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK HYUNDAI OF GARDEN GROVE (9898 TRASK AVE, GARDEN GROVE, CA 92844) FOR A SCHEDULED REPAIR HOWEVER, THE PART WAS NOT AVAILABLE. THE VEHICLE WAS LEFT IN THE POSSESSION OF THE DEALER. THE FOLLOWING DAY THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART WOULD BE ORDERED TO COMPLETE THE RECALL REPAIR. THE CONTACT CALLED BACK A MONTH LATER AND PARTS WERE STILL NOT AVAILABLE. THE CONTACT CALLED HYUNDAI OF LA QUINTA (79025 CA-111, LA QUINTA, CA 92253) AND IT WAS CONFIRMED THAT PARTS WERE STILL NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PART MIGHT NOT BE AVAILABLE UNTIL 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STATED THE BRAKES WERE REPAIRED.
NHTSA ODI #11373876
Mileage unknown · Nov 5, 2020
Engine
THE MOTOR STARTED TAPPING IT A BRAND NEW CAR AND IVE GOT MY OIL CHANGED 2 OR 3 TIMES SINCE IVE HAD IT SO THERE'S NO REASON WHY IT SHOULD HAVE WENT OUT , THERE IS A RECALL ON THE CAR I HACE WHICH IS A 2019 TUCSON .
NHTSA ODI #11373166
10,930 miles · Nov 2, 2020
Electrical SystemElectronic Stability Control (esc)Engine
ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOOR…
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ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT.
NHTSA ODI #11372744
Mileage unknown · Nov 2, 2020
Electrical System
RECALL #195 ABS FUSE KIT INSTALL & SOFTWARE UPDATE. BROUGHT MY CAR IN ON OCT. 16, 2020 FOR MAINTENANCE AND RECALL REPAIR. PARTS WERE NOT AVAILABLE FOR RECALL REPAIR. CALLED 2 WEEKS LATER AND WAS TOLD I'D BE PUT ON A LIST.
NHTSA ODI #11372621
280,000 miles · Oct 23, 2020
Electronic Stability Control (esc)Unknown Or Other
THE ENGINE LIGHT IS CONSTANTLY ON, AT TIMES WHEN MY SUV CRANKS UP, IT SHAKES, AND THE BRAKE PADS HAS OPENING OF AIR ENTRANCE. I DON'T FEEL SAFE! IT'S LIKE THAT WHEN IT'S IN MOTION, TURNING, AND ON HIGHWAY DRIVE. ALSO, IT ACTS AS IF IT WANTS TO CUT OFF AT TIMES.
NHTSA ODI #11365897
Mileage unknown · Oct 6, 2020
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. OURISMAN HYUNDAI OF BOWIE (2404 CRAIN HWY, BOWIE, MD 20716) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. …
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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. OURISMAN HYUNDAI OF BOWIE (2404 CRAIN HWY, BOWIE, MD 20716) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11362999
18,500 miles · Oct 5, 2020
Service Brakes
BROUGHT CAR IN FOR SERVICE (18K MILES) AND WAS TOLD I COULD NOT TAKE MY CAR FOR A RECALL - ABS, CAUSING SPONTANEOUS COMBUSTION. NO FIX AVAILABLE COULD BE MONTHS. CANNOT PARK CAR ON LOT NOR GARAGE. DEALER OFFERED RENTAL UNTIL FIX. ONE WEEK LATER A CALL FROM DEALER STATING I COULD TAKE MY CAR BACK, RETURN THE RENTAL AND NOT WOR…
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BROUGHT CAR IN FOR SERVICE (18K MILES) AND WAS TOLD I COULD NOT TAKE MY CAR FOR A RECALL - ABS, CAUSING SPONTANEOUS COMBUSTION. NO FIX AVAILABLE COULD BE MONTHS. CANNOT PARK CAR ON LOT NOR GARAGE. DEALER OFFERED RENTAL UNTIL FIX. ONE WEEK LATER A CALL FROM DEALER STATING I COULD TAKE MY CAR BACK, RETURN THE RENTAL AND NOT WORRY ABOUT IT UNTIL THE CHECK ENGINE LIGHT COMES ON.*DT
NHTSA ODI #11362761
Mileage unknown · Sep 22, 2020
EngineUnknown Or Other
I HAVE HAD VEHICLE SINCE JUNE 5TH, 2020 AND HAVE HAD 4 DOZENS TIMES WHERE IT WILL NOT START. IT HAS BEEN IN THE SERVICE DEPARTMENT TWICE, GETTING READY TO GO BACK FOR THE 3RD TIME. THE FIRST TIME THEY COULD NOT FIND ANYTHING, THE 2ND TIME, WHICH IT HAD TO BE TOWED, I WAS TOLD THAT IT WAS BECAUSE THE OIL FILTER WAS NOT A HYUNDAI …
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I HAVE HAD VEHICLE SINCE JUNE 5TH, 2020 AND HAVE HAD 4 DOZENS TIMES WHERE IT WILL NOT START. IT HAS BEEN IN THE SERVICE DEPARTMENT TWICE, GETTING READY TO GO BACK FOR THE 3RD TIME. THE FIRST TIME THEY COULD NOT FIND ANYTHING, THE 2ND TIME, WHICH IT HAD TO BE TOWED, I WAS TOLD THAT IT WAS BECAUSE THE OIL FILTER WAS NOT A HYUNDAI OIL FILTER AND I HAD TO PAY $118.00 EVEN THROUGH I HAVE A WARRANTY. NOW THIS MORNING EVEN WITH THE HYUNDAI OIL FILTER, IT WILL NOT START AGAIN.
NHTSA ODI #11360463
8,500 miles · Sep 11, 2020
Engine
SPORADIC HESITATION WHEN STARTING TO PULL OUT INTO TRAFFIC. FEELS LIKE IT IS ABOUT TO STALL BUT IF YOU PUMP THE GAS PEDAL IT THEN RESPONDS. EACH TIME THIS HAPPENS IT IS UNSETTLING TO SAY THE LEAST.
NHTSA ODI #11354383
21,400 miles · Jun 4, 2020
Power Train
MY VEHICLE HAS ISSUES W/ACCELERATION - IT IS SLOW, HESITATES, AND FAILS TO MAINTAIN SPEED AT TIMES. FURTHER, THE TRANSMISSION CAUSES FREQUENT RPM SURGES, REGARDLESS OF SPEED OR TERRAIN OR ROAD TYPE (IT IS MOST FREQUENT WHEN GOING UP A HILL, BUT ALSO HAPPENS ON A FLAT ROAD). I WAS COMING TO A STOP AND WHILE SLOWING DOWN, WITH THE…
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MY VEHICLE HAS ISSUES W/ACCELERATION - IT IS SLOW, HESITATES, AND FAILS TO MAINTAIN SPEED AT TIMES. FURTHER, THE TRANSMISSION CAUSES FREQUENT RPM SURGES, REGARDLESS OF SPEED OR TERRAIN OR ROAD TYPE (IT IS MOST FREQUENT WHEN GOING UP A HILL, BUT ALSO HAPPENS ON A FLAT ROAD). I WAS COMING TO A STOP AND WHILE SLOWING DOWN, WITH THE BRAKES APPLIED, THE ENGINE REVVED TWICE. AFTER READING OTHER COMPLAINTS, THEY ALL SEEM TO BE ABOUT THE SAME THINGS AND NEED FIXED. I HAVE A SON THAT WILL START DRIVING IN THE FALL AND I'D LIKE TO BE ABLE TO RELY ON THE CAR TO RUN CORRECTLY AND WITHOUT ISSUES. THIS IS A MANUFACTURING ISSUE AND NEEDS FIXED - IT'S A SAFETY ISSUE FIRST AND FOREMOST. *TR
NHTSA ODI #11327208
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.