NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
378 reports29,933 miles · Dec 7, 2020
EngineFire
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO HER RESIDENCE BY HER INSURANCE. THE VEHICLE WAS LATER TAKEN TO HYUNDAI OF ST. AUGUSTINE, 2898 U.S…
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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO HER RESIDENCE BY HER INSURANCE. THE VEHICLE WAS LATER TAKEN TO HYUNDAI OF ST. AUGUSTINE, 2898 U.S. 1, ST. AUGUSTINE, FL 32086, WHERE THE CONTACT WAS INFORMED THAT THE RECALL NOTIFICATION RECEIVED WAS NOT RELATED TO FAILURE THE VEHICLE EXPERIENCING OF THE SMOKE. THE DEALER ALSO INFORMED THE CONTACT THAT THEY HAD TEST DRIVING THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) ABS UNIT MAY CAUSE ENGINE COMPARTMENT FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,933.
NHTSA ODI #11378269
2,000 miles · Dec 6, 2020
Forward Collision Avoidance
DRIVING ON HIGHWAYS OR INTERSTATES WITH THE ADAPTIVE CRUISE CONTROL IS WHEN THIS HAPPENS. THE FIRST TIME I WAS DRIVING ON A SWEEPING LEFT TURN AND COMING UP FAST ON A TRUCK IN THE SLOW LANE I WAS DRIVING IN, SO I PUT ON MY BLINKER AND MADE A QUICK LANE CHANGE INTO THE FAST LANE TO GET IN FRONT OF ANOTHER CAR IN THE FAST LANE BEH…
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DRIVING ON HIGHWAYS OR INTERSTATES WITH THE ADAPTIVE CRUISE CONTROL IS WHEN THIS HAPPENS. THE FIRST TIME I WAS DRIVING ON A SWEEPING LEFT TURN AND COMING UP FAST ON A TRUCK IN THE SLOW LANE I WAS DRIVING IN, SO I PUT ON MY BLINKER AND MADE A QUICK LANE CHANGE INTO THE FAST LANE TO GET IN FRONT OF ANOTHER CAR IN THE FAST LANE BEHIND ME. IMMEDIATELY AS I WAS GETTING CLOSER TO THE TRUCK TO PASS IT - SUDDENLY MY CAR PUT ON ITS BRAKES TO AVOID A COLLISION WITH THE TRUCK SINCE THE SYSTEM WAS SENSING THE TRUCK WAS IN MY PATH ON THE SWEEPING LEFT TURN. FORTUNATELY THE CAR BEHIND ME IN THE FAST LANE WITH ME DID NOT REAR END ME. THIS IS JUST ONE OF MANY TIMES MY CAR MISTAKES OTHER CARS AS A DANGER AND WILL BRAKE. IF I PULL IN BEHIND A CAR THAT JUST PASSED ME - BRAKE! IF A CAR IS TURNING RIGHT AND SLOWS DOWN AT THE INTERSECTION AND IS MAKING THE TURN - EVEN THOUGH I WOULD NEVER HIT IT -BRAKE! THIS IS SUPPOSED TO BE A SAFETY ITEM - BUT SO FAR JUST IS SO OVERCAUTIOUS I AM SURPRISED I HAVE NOT BEEN REAR ENDED SO FAR. I DO NOT USE THE CRUISE CONTROL AS MUCH AS I DID WHEN I FIRST GOT THE CAR. I TURN IT OFF NOW TO AVOID SITUATIONS THAT CAUSE THE INADVERTENT BRAKING.
NHTSA ODI #11378171
Mileage unknown · Dec 4, 2020
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LINWOOD HYUNDAI (3345 PARK AVE PADUCAH, KY 42001; 270-444-6901) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT Y…
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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LINWOOD HYUNDAI (3345 PARK AVE PADUCAH, KY 42001; 270-444-6901) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11377862
Mileage unknown · Dec 3, 2020
Service Brakes, Hydraulic
TL* THE CONTACT'S DAUGHTER OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SANSONE HYUNDAI (90-100 US-1, AVENEL, NJ 07001; (888) 566-5311) AND HYUNDAI OF SOUTH BRUNSWICK (390…
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TL* THE CONTACT'S DAUGHTER OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SANSONE HYUNDAI (90-100 US-1, AVENEL, NJ 07001; (888) 566-5311) AND HYUNDAI OF SOUTH BRUNSWICK (3905 US-1, MONMOUTH JUNCTION, NJ 08852; (888) 622-0707) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11377743
Mileage unknown · Dec 2, 2020
Service Brakes
I CALLED 3 DEALERSHIPS TO REMEDY THIS RECALL, AND THEY ALL TOLD ME THAT THE SPECIFIC PART FOR THE RECALL WAS BACKORDERED AND THEY NO IDEA WHEN IT WILL BE IN OR WHEN THEY WILL BE ABLE TO FIX THE ISSUE. MY CONCERN IS I HAVE LITTLE CHILDREN WHO ARE IN THIS VEHICLE EVERYDAY AND THIS SUPPOSED PROBLEM CAN CAUSE MY ENGINE TO CATCH ON F…
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I CALLED 3 DEALERSHIPS TO REMEDY THIS RECALL, AND THEY ALL TOLD ME THAT THE SPECIFIC PART FOR THE RECALL WAS BACKORDERED AND THEY NO IDEA WHEN IT WILL BE IN OR WHEN THEY WILL BE ABLE TO FIX THE ISSUE. MY CONCERN IS I HAVE LITTLE CHILDREN WHO ARE IN THIS VEHICLE EVERYDAY AND THIS SUPPOSED PROBLEM CAN CAUSE MY ENGINE TO CATCH ON FIRE. IM ASSUMING THIS IS A HYUNDAI PROBLEM, AS ACCORDING TO THESE DEALERS THEY JUST HAVE NOT BEEN SENT THE KITS TO FIX THE VEHICLES. VERY CONCERNING TO SAY THE LEAST.
NHTSA ODI #11377534
12,000 miles · Dec 2, 2020
Electrical SystemService Brakes, Hydraulic
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD TAKEN THE VEHICLE TO ARAPAHOE HYUNDAI (9899 E ARAPAHOE RD, CENTENNIAL, CO 80112) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC HAD NOT DIAGNOSED …
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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD TAKEN THE VEHICLE TO ARAPAHOE HYUNDAI (9899 E ARAPAHOE RD, CENTENNIAL, CO 80112) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC HAD NOT DIAGNOSED OR DUPLICATED THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11377493
Mileage unknown · Dec 2, 2020
Service Brakes, Hydraulic
TL* THE CONTACT LEASED A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GARVEY HYUNDAI NORTH (271 TOM MILLER RD, PLATTSBURGH, NY 12901) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAI…
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TL* THE CONTACT LEASED A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GARVEY HYUNDAI NORTH (271 TOM MILLER RD, PLATTSBURGH, NY 12901) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11377468
Mileage unknown · Dec 1, 2020
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HYUNDAI OF CENTRAL FLORIDA (17325 FL-50, CLERMONT, FL 34711, (352) …
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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HYUNDAI OF CENTRAL FLORIDA (17325 FL-50, CLERMONT, FL 34711, (352) 309-0695) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. ADDITIONALLY, THE CONTACT WAS ADDED TO A WAITING LIST. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT WAS CONCERNED ABOUT STORAGE AND A POTENTIAL FIRE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11377287
Mileage unknown · Nov 30, 2020
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY 11801) AND STAR HYUNDAI (201-16 NORTHERN BLVD, QUEENS, NY 11361) WERE CONTACT…
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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY 11801) AND STAR HYUNDAI (201-16 NORTHERN BLVD, QUEENS, NY 11361) WERE CONTACTED BY PHONE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11377220
Mileage unknown · Nov 30, 2020
Electrical System
I RECEIVED A NOTICE FOR RECALL ON MY VEHICLE THAT INDICATED I MUST BRING MY CAR IN TO HAVE A REPAIR AS SOON AS POSSIBLE, AND TO PARK MY CAR UNTIL THEN. I SCHEDULED WITH MY LOCAL HYUNDAI DEALER, AND THEY CALLED DAY OF APPOINTMENT TO TELL ME THE PART WAS NOT IN STOCK. THEY DID NOT OFFER APOLOGY OR RESCHEDULE MY APPOINTMENT, INSTEA…
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I RECEIVED A NOTICE FOR RECALL ON MY VEHICLE THAT INDICATED I MUST BRING MY CAR IN TO HAVE A REPAIR AS SOON AS POSSIBLE, AND TO PARK MY CAR UNTIL THEN. I SCHEDULED WITH MY LOCAL HYUNDAI DEALER, AND THEY CALLED DAY OF APPOINTMENT TO TELL ME THE PART WAS NOT IN STOCK. THEY DID NOT OFFER APOLOGY OR RESCHEDULE MY APPOINTMENT, INSTEAD CANCELLING MY APPOINTMENT WITHOUT FOLLOW UP. I WAS NOT OFFERED A REPLACEMENT VEHICLE DESPITE THE FACT THAT I AM NOT SUPPOSED TO DRIVE MY VEHICLE UNTIL THE ISSUE IS REPAIRED.
NHTSA ODI #11377196
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.