2019 Hyundai Tucson

On 05/11/2024, I accelerated onto the freeway at which point my vehicle would no longer go past 50 mph with the pedal to the floor. I had my two small children in the car at the time. It was dangerous as cars around us were going 65+ mph. The check engine light started blinking when this was occurring. Prior to that the check engine light had been on because the dealership claimed they didn’t know why it was triggering and that they have to take my engine out and replace it just to explore the issue. I don’t have the money for that. It has a knocking sound, a pungent fuel smell and it still won’t accelerate. I only have 85k miles on the car.

I was driving on the highway when my vehicle started decelerating and shutting down completely. I ended up safely pulling over because it could’ve been a serious accident and called FHP they tested my car code p1326 came up I had it towed to the dealership where they assured me I had the extended warranty and that the car should be covered and I don’t have to pay out of pocket. What the dealership told me would take 2 days has now been almost a month and still counting. I’ve had 3 denials for engine replacement due to being outside of warranty with Hyundai even though I have the extended warranty. The dealership has sent pictures and spoke with my case manager at Hyundai to confirm that the engine failure was due to the bent connecting rod bearing that is again covered under warranty. They came back and said other codes populated showing the cause was not the rod bearing but that has to be false. One of the other codes was regarding coolant and I’ve never had any issues with my car overheating or anything prior to my engine shutting down on the highway. I never had any flashing lights or warning signals on my dashboard. This was very unexpected and I refuse to pay for a repair that I didn’t cause especially when this is consistent with Hyundai and their engines. This is a 2019 I should not have any issues. I need a solution quick

The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 40–45 MPH, the vehicle failed to accelerate as needed. The vehicle failed to accelerate about 35 MPH. The vehicle went into LIMP/SAFE Mode. The check engine warning light was blinking. The vehicle was towed to an independent mechanic and the contact was informed that the failure was due to metal shavings being in the oil. The contact called the local dealer and was informed that there was no recall coverage on the vehicle. The dealer informed the contact about diagnostic testing the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact was informed that the vehicle was not covered under recall. The contact related the failure to NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The failure mileage was approximately 92,000.

The components that failed are the engine and transmission and parts associated with the functionality of these parts. It is currently in the shop but will be available for inspection upon request once repairs are complete. My safety and others were put at risk when these malfunctions occurred (driving incredibly slow on the highway could cause an accident, accelerator malfunctioning that might break, broken down late at night hours from home, parts catching fire from leaking oil, etc.). The problems have been acknowledged by my warranty company and the two repair shops that have serviced it. My car was inspected by Geico Insurance Company after I got rear-ended and needed to file a claim, however, the inspection was not specifically on my engine/transmission. The warning dash lights didn’t seem to come on until it was too late, especially during the transmission issue. I was driving around for days leading up to this issue thinking it was acting weird because it was due for an oil change but when I got one and nothing improved, I knew something was wrong. The check engine light did not come on until the car started to actively shut down and not move when I pressed the gas. The full detailed complaint is attached and receipts for repairs are available upon request. Attached is an overview of parts and pricing from the warranty company for the two claims.

None of the air bags deployed. The vehicle is currently sitting in a tow yard, but is awaiting a an assessment by the insurance adjuster. If the car is totaled, I do not know where it will go. My safety was compromised both when I was T boned by the first car on the passenger side of my car, which no air bags deployed at that time, and then from that car, I was pushed into oncoming traffic, where I was hit head on from another car. I was jilted to the left and sustained injuries, and then when I was struck head on, I was jilted forward towards the steering wheel, and then jilted backwards, also resulting in injury. I believe all other airbags on the other 2 cars were deployed. However, my car, and myself received the most severe damage to my car and myself. The car has been inspected by the police, and the Tow Truck owner in person. The insurance company, and hospital personnel has viewed the vehicle by pictures only. However, I am awaiting communications from the claims adjuster. I am unaware of any waring lamps etc. as the wreck happened less than a second. I was doing 35-40 mph, and she pulled out in front of me, and I had no chance or opportunity to apply my brakes. I have a chest wall, and left shoulder contusion, a concussion, an a hairline fractured collarbone. I do believe that if the airbags had deployed, I would not have suffered these injuries, or the severity.