I MADE AN APPOINTMENT WITH O'BRIEN HYUNDAU OF FORT MYERS, FL ON 1/13/2021 FOR NHTSA RECAL 20V-543 ABS-ANTILOCK BRAKE SYSTEM RECALL. WHEN I ARRIVED AT THE DEALER TO HAVE A NEW ABS SYSTEM PART INSTALLED, THEY SAID THEY DID NOT HAVE THAT PART IN STOCK. THEY SAID THEY WOULD NOTIFY ME WHEN IT WAS IN STOCK. ON 3/1/2021, I CONTACTED T…
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I MADE AN APPOINTMENT WITH O'BRIEN HYUNDAU OF FORT MYERS, FL ON 1/13/2021 FOR NHTSA RECAL 20V-543 ABS-ANTILOCK BRAKE SYSTEM RECALL. WHEN I ARRIVED AT THE DEALER TO HAVE A NEW ABS SYSTEM PART INSTALLED, THEY SAID THEY DID NOT HAVE THAT PART IN STOCK. THEY SAID THEY WOULD NOTIFY ME WHEN IT WAS IN STOCK. ON 3/1/2021, I CONTACTED THE DEALER(O"BRIEN HYUNDIA OF FORT MYERS) BECAUSE I HAD NOT HESRD ANYTHING FROM THEM SINCE 1/13/2021. I ASKED THEM WHEN THE ABS PART WOULD BE IN FOR THE RECALL. AGAIN, THEY SAID THAT THEY DID NOT HAVE THE PART AND WOULD NOTIFY ME WHEN THEY HAD IT. I AM VERY CONCERNED THAT THIS RECALL CAN NOT BE FIXED BY THE DESLER, BECAUSE IT IS A SERIOUS PROBLEM AND CAN START A FIRE IN THE VEHICLE.
NHTSA ODI #11399211
11,000 miles · Mar 1, 2021
Service Brakes
FEBRUARY 25TH I TOOK MY TUCSON TO THE HYUNDAI DEALERSHIP FOR MY RECALL TO BE DONE AND EVERYTHING SEEMED TO BE FINE THAT DAY. SUNDAY FEBRUARY 28TH I STARTED MY CAR AND WENT TO RELEASE THE PARKING BRAKE AND MY EPS LIGHT WAS ON AND MY PARKING BRAKE WAS STUCK I COULD NOT GET IT TO COME OUT OF BEING ENGAGED AFTER MESSING WITH THE BUT…
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FEBRUARY 25TH I TOOK MY TUCSON TO THE HYUNDAI DEALERSHIP FOR MY RECALL TO BE DONE AND EVERYTHING SEEMED TO BE FINE THAT DAY. SUNDAY FEBRUARY 28TH I STARTED MY CAR AND WENT TO RELEASE THE PARKING BRAKE AND MY EPS LIGHT WAS ON AND MY PARKING BRAKE WAS STUCK I COULD NOT GET IT TO COME OUT OF BEING ENGAGED AFTER MESSING WITH THE BUTTON FOR A WHILE AND TURNING MY CAR OFF AND BACK ON I WAS ABLE TO DISENGAGE AND THE EPS LIGHT FINALLY WENT OFF. LATER ON THAT DAY I WAS LEAVING WORK PUT MY CAR IN REVERSE AND MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR NO BREAKS. I SLOWLY DROVE DOWN THE ROAD AND PARKED AT THE VEHICLE TURNED IT OFF RESTARTED IT AND I HAVE SOME BREAK NOW BUT THEY'RE SQUISHY SQUISHY. THERE IS ALSO A EXTREMELY LOUD GRIND TO THE BRAKES SINCE SUNDAY THE 28TH OF FEBRUARY
NHTSA ODI #11398439
Mileage unknown · Feb 23, 2021
Service Brakes
MY CAR IS ON RECALL, I CONTACTED HYUNDAI DEALERSHIPS FOR REPLACEMENT. THEY SAID IT MAY TAKE WEEKS OR A MONTH. I WAITED FOR MORE THAN 5 MONTH. THEY JUST KEEP TELLING ME THEY'RE OUT OF STOCK.
NHTSA ODI #11397479
55,000 miles · Feb 19, 2021
Service Brakes
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROCKLAND HYUNDAI (…
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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROCKLAND HYUNDAI (55 NY-303, WEST NYACK, NY 10994, (855) 256-8524) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO ENGAGE PROPERLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11396956
Mileage unknown · Feb 12, 2021
Service Brakes
I WENT TO THE DEALER, THE PART FOR REPAIR WAS NOT AVAILABLE, THEY SAID THEY WOULD CALL ME, THAT WAS 6 MONTHS AGO :(
NHTSA ODI #11395902
11,400 miles · Feb 11, 2021
Fuel/propulsion SystemService BrakesUnknown Or Other
MY 2019 TUCSON HAS BEEN GETTING HORRIBLE GAS MILEAGE AND ALSO MAKING SOME STRANGE NOISES THAT I'M UNSURE OF WHAT THEY ARE. IT'S ALSO ACTING LIKE IT HAS NO POWER INSTALLING ON A PRETTY REGULAR BASIS SINCE THE DEALERSHIP HAS STATED NOTHING'S WRONG WITH IT AND MY VEHICLE HEALTH REPORT CONTINUES TO STATE NOTHING IS WRONG I DECIDED T…
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MY 2019 TUCSON HAS BEEN GETTING HORRIBLE GAS MILEAGE AND ALSO MAKING SOME STRANGE NOISES THAT I'M UNSURE OF WHAT THEY ARE. IT'S ALSO ACTING LIKE IT HAS NO POWER INSTALLING ON A PRETTY REGULAR BASIS SINCE THE DEALERSHIP HAS STATED NOTHING'S WRONG WITH IT AND MY VEHICLE HEALTH REPORT CONTINUES TO STATE NOTHING IS WRONG I DECIDED TO GET A OBD2 ADAPTER TO PLACE ON IT SO I COULD SEE WHAT WAS HAPPENING. WHILE THE VEHICLE IS RUNNING AT IDLE DOESN'T MATTER IF IT IS COLD OR WARM THE THROTTLE BODY SENSOR DOES NOT GO UNDER A 10 SO IT'S OBVIOUSLY STICKING I DON'T KNOW IF IT IS DEFECTIVE OR IF IT'S BEEN LIKE THAT FOR SOME TIME BUT IF THE THROTTLE BODY IS STUCK THEN THAT'S GOING TO CAUSE IT TO STALL THAT'S GOING TO MAKE IT BURN MORE GAS THAT'S GOING TO MAKE IT RUN PRETTY CRAPPY AND BE KIND OF HIT AND MISS. THE VEHICLE'S BRAKES ARE ALWAYS GRINDING AND SQUEALING. THERE IS ALSO A WINE AND A TAPPING CLICKING SOUND COMING FROM UNDER THE HOOD I DON'T KNOW IF IT'S A BAD PULLEY OR BEARING OR A LOOSE HEAT SHIELD OR WHATEVER BUT IT'S NOT INJECTORS THERE'S SOMETHING UNDER IT. THE RPMS ARE CONTINUOUSLY GETTING STUCK THE GAUGES ARE GETTING STUCK, THIS CAR MALFUNCTIONS EVERY DAY.
NHTSA ODI #11395767
Mileage unknown · Feb 11, 2021
Service Brakes
HYUNDAI IS NOT MAKING THE REPLACEMENT EASILY AVAILABLE. I HAVE MADE TWO APPOINTMENTS TO HAVE HE ISSUE FIXED AND HAVE BEEN TOLD THE PART IS NOT IN.
NHTSA ODI #11395742
Mileage unknown · Feb 1, 2021
Electrical SystemService Brakes
UPON RECEIVING A SAFETY RECALL LETTER FOR THE ANTI-LOCK BRAKE SYSTEM ON MY 2019 HYUNDAI TUCSON, I CONTACTED TWO DIFFERENT DEALERSHIPS TO SCHEDULE AN APPOINTMENT TO COMPLETE THE REPAIR FOR THE RECALL. EACH DEALERSHIP TOLD ME THAT THE PARTS WERE NOT AVAILABLE AND NEED TO BE ORDERED AND THEY WOULD CONTACT ME WHEN THE PARTS WERE IN.…
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UPON RECEIVING A SAFETY RECALL LETTER FOR THE ANTI-LOCK BRAKE SYSTEM ON MY 2019 HYUNDAI TUCSON, I CONTACTED TWO DIFFERENT DEALERSHIPS TO SCHEDULE AN APPOINTMENT TO COMPLETE THE REPAIR FOR THE RECALL. EACH DEALERSHIP TOLD ME THAT THE PARTS WERE NOT AVAILABLE AND NEED TO BE ORDERED AND THEY WOULD CONTACT ME WHEN THE PARTS WERE IN. I WAS CONTACTED BY ONE DEALERSHIP AND HAD AN APPOINTMENT SCHEDULED FOR MID DECEMBER 2020. UPON ARRIVING, THAT DEALERSHIP TOLD ME I DID NOT HAVE AN APPOINTMENT SCHEDULED EVEN THOUGH I RECEIVED AN EMAIL CONFIRMATION FOR THE APPOINTMENT FOR THE RECALL REPAIR. THEY TURNED ME AWAY AND TOLD ME THEY WOULD CONTACT ME WHEN THE PARTS WERE IN. IT'S BEEN ALMOST TWO MONTHS SINCE AND HAVE NOT HEARD FROM THE DEALERSHIP. I'VE CALLED BOTH DEALERSHIPS TO FOLLOW UP WITH THEM AND EACH DEALERSHIP INFORMED ME THAT THE PARTS HAD NOT BEEN RECEIVED YET AND THUS THEY COULD NOT PERFORM THE RECALL REPAIR. I DON'T BELIEVE THIS RECALL REPAIR IS BEING PERFORMED IN A TIMELY MANNER AND I FEEL LIKE MY CAR IS UNSAFE TO DRIVE.
NHTSA ODI #11391078
Mileage unknown · Jan 28, 2021
Service Brakes
I HAVE AN ANTI-LOCK BRAKE SYSTEM RECALL NOTICE FROM OCT 2020 NTSA RECALL NUMBER 20V-543 AND HYUNDAI RECALL NUMBER 195. I HAD AN APPOINTMENT WITH MY DEALER TO HAVE THE RECALL SERVICE PERFORMED NOV 12, 2020. THEY CANCELLED THAT APPOINTMENT BECAUSE THE PART WAS NOT IN STOCK. THEY SAID THEY WOULD CALL ME WHEN THE PART BECAME AVAI…
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I HAVE AN ANTI-LOCK BRAKE SYSTEM RECALL NOTICE FROM OCT 2020 NTSA RECALL NUMBER 20V-543 AND HYUNDAI RECALL NUMBER 195. I HAD AN APPOINTMENT WITH MY DEALER TO HAVE THE RECALL SERVICE PERFORMED NOV 12, 2020. THEY CANCELLED THAT APPOINTMENT BECAUSE THE PART WAS NOT IN STOCK. THEY SAID THEY WOULD CALL ME WHEN THE PART BECAME AVAILABLE AND NEVER DID. I CALLED THEM TODAY 01/28/2021 TO CHECK AND THEY SAID THE PART IS STILL ON BACKORDER. THREE MONTHS IS TOO LONG TO WAIT FOR RECALL SERVICE!!
NHTSA ODI #11390527
4,000 miles · Jan 28, 2021
Service Brakes
HYUNDAI RECALL 195 POSSIBLE FIRE DUE TO CORROSION IN ABS SYSTEM WAS ISSUED OVER THREE MONTHS AGO. I'VE CALLED 3 DIFFERENT DEALERS AND AS OF YESTERDAY THEY STILL DO NOT HAVE THE PARTS TO FIX THE PROBLEM. IF THIS IS A TRULY SERIOUS PROBLEM AND I'M SUPPOSED TO PARK MY CARE OUTSIDE THEN WHY AREN'T THE REPLACEMENT PARTS AVAILABLE. TH…
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HYUNDAI RECALL 195 POSSIBLE FIRE DUE TO CORROSION IN ABS SYSTEM WAS ISSUED OVER THREE MONTHS AGO. I'VE CALLED 3 DIFFERENT DEALERS AND AS OF YESTERDAY THEY STILL DO NOT HAVE THE PARTS TO FIX THE PROBLEM. IF THIS IS A TRULY SERIOUS PROBLEM AND I'M SUPPOSED TO PARK MY CARE OUTSIDE THEN WHY AREN'T THE REPLACEMENT PARTS AVAILABLE. THIS IS UNACCEPTABLE TO ME
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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