NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
395 reportsMileage unknown · Mar 18, 2021
Electrical SystemEngine
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE, OIL AND TIRE PRESSURE WARNING LIGHTS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS U…
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TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE, OIL AND TIRE PRESSURE WARNING LIGHTS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11403646
Mileage unknown · Mar 17, 2021
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MCDONALD HYUNDAI (6500 S BROADWAY, LITTLETON, CO 80121) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE…
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TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MCDONALD HYUNDAI (6500 S BROADWAY, LITTLETON, CO 80121) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11403529
Mileage unknown · Mar 16, 2021
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER BILLION HYUNDAI LOCATED AT 2323 MORMON TREK BLVD, IOWA CITY, IA 52246 WAS CONTACTED WHERE IT WAS CONFIRMED THAT …
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TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER BILLION HYUNDAI LOCATED AT 2323 MORMON TREK BLVD, IOWA CITY, IA 52246 WAS CONTACTED WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11403288
Mileage unknown · Mar 16, 2021
Service Brakes
WITH A RECALL INVOLVING ABS MODULES THAT CAN CAUSE ENGINE FIRE IS A SERIOUS RECALL. NO SHOPS IN THE AREA HAD AVAILABILITY TO RESOLVE THIS ISSUE IN LESS THAN A WEEK. THIS IS TOO LONG OF A TIME FOR THESE TYPES OF ISSUES. I AM NOT BLAMING THE SHOPS, THERE IS ONLY SO MUCH THEY CAN DO. BUT, MORE ASSISTANCE SHOULD HAVE BEEN OFFERED TO…
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WITH A RECALL INVOLVING ABS MODULES THAT CAN CAUSE ENGINE FIRE IS A SERIOUS RECALL. NO SHOPS IN THE AREA HAD AVAILABILITY TO RESOLVE THIS ISSUE IN LESS THAN A WEEK. THIS IS TOO LONG OF A TIME FOR THESE TYPES OF ISSUES. I AM NOT BLAMING THE SHOPS, THERE IS ONLY SO MUCH THEY CAN DO. BUT, MORE ASSISTANCE SHOULD HAVE BEEN OFFERED TO THEM TO MEET THE NEEDS OF THIS ISSUE. I CALLED THE MORNING AFTER I GOT THE NOTICE.
NHTSA ODI #11403242
Mileage unknown · Mar 14, 2021
Visibility/wiper
THE WINDSHIELD OF MY 2018 TUSCON CRACKED WITHOUT ANYTHING HITTING IT. THE CAR WAS PARKED ON MY DRIVEWAY
NHTSA ODI #11402835
Mileage unknown · Mar 10, 2021
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LESTER GLENN HYUNDAI TOMS RIVER (386 NJ-37, TOMS RIVER, NJ 08753) AND IT WAS CONFIRMED THAT THE PART WAS NOT Y…
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TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LESTER GLENN HYUNDAI TOMS RIVER (386 NJ-37, TOMS RIVER, NJ 08753) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11400173
20,500 miles · Feb 16, 2021
Engine
THE VEHICLE WHEN TEMP IS SET TO HIGH HEAT THEN SWITCHED TO 75 DEGREES THERE IS A STRONG COOLANT SMELL THAT COMES FROM THE HVAC SYSTEM. IT MAKES ME NAUSEOUS WHILE DRIVING. TOOK TO DEALERSHIP WHERE THEY SAID THEY CAN DUPLICATE THE ISSUE. CALLED HYUNDAI CUSTOMER CARE AND THEY CALLED ONCE AND I MISSED IT AND EMAILED THEM AND CALLED …
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THE VEHICLE WHEN TEMP IS SET TO HIGH HEAT THEN SWITCHED TO 75 DEGREES THERE IS A STRONG COOLANT SMELL THAT COMES FROM THE HVAC SYSTEM. IT MAKES ME NAUSEOUS WHILE DRIVING. TOOK TO DEALERSHIP WHERE THEY SAID THEY CAN DUPLICATE THE ISSUE. CALLED HYUNDAI CUSTOMER CARE AND THEY CALLED ONCE AND I MISSED IT AND EMAILED THEM AND CALLED AND NO ONE HAS CONTACTED ME BACK. COOLANT IS HAZARDOUS TO BREATH IN AND THEY DON'T TAKE IT AS A SERIOUS MATTER
NHTSA ODI #11396560
Mileage unknown · Feb 15, 2021
Unknown Or Other
HYUNDAI ISSUED A RECALL WITH A REPLACEMENT PART NEEDED TO PREVENT AN ENGINE FIRE. WHEN THE DEALERSHIP AND CORPORATE WERE CONTACTED, WAS TOLD THEY ONLY HAVE A REMEDY FOR THE 2019-2021 AND NO REMEDY YET FOR THE 2018 MODEL, WHICH IS MINE. SAID THEY CAN'T GUARANTEE THE CAR ISN'T DANGEROUS AND DEALERSHIP TOLD ME TO CONTACT CONSUMER…
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HYUNDAI ISSUED A RECALL WITH A REPLACEMENT PART NEEDED TO PREVENT AN ENGINE FIRE. WHEN THE DEALERSHIP AND CORPORATE WERE CONTACTED, WAS TOLD THEY ONLY HAVE A REMEDY FOR THE 2019-2021 AND NO REMEDY YET FOR THE 2018 MODEL, WHICH IS MINE. SAID THEY CAN'T GUARANTEE THE CAR ISN'T DANGEROUS AND DEALERSHIP TOLD ME TO CONTACT CONSUMER AFFAIRS TO OPEN A CASE AND SEE WHAT THEY WILL DO ABOUT REPLACING THE CAR.
NHTSA ODI #11396366
67,000 miles · Feb 11, 2021
Electrical SystemEnginePower Train
I WAS DRIVING ON A INTERSTATE GOT OFF ON A EXIT AND MY CAR STARTED DOING A LOUD TICKING NOISE AND WOULD NOT ACCELERATE OVER 40 MPH. I DROVE THE CAR TO GET THE CAR TESTED TO SEE THE PROBLEM .THE CODE READ KNOCK SENSOR.GOT THE KNOCK SENSOR REPLACED BY A LOCAL MECHANIC AND THE CAR DROVE THE SAY WAY BEFORE I TOOK IT TO HIS SHOP.THE …
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I WAS DRIVING ON A INTERSTATE GOT OFF ON A EXIT AND MY CAR STARTED DOING A LOUD TICKING NOISE AND WOULD NOT ACCELERATE OVER 40 MPH. I DROVE THE CAR TO GET THE CAR TESTED TO SEE THE PROBLEM .THE CODE READ KNOCK SENSOR.GOT THE KNOCK SENSOR REPLACED BY A LOCAL MECHANIC AND THE CAR DROVE THE SAY WAY BEFORE I TOOK IT TO HIS SHOP.THE CAR ONLY HAS 67,00 MILES
NHTSA ODI #11395855
72,000 miles · Feb 8, 2021
Engine
AT 72000 MILES ENGINE STARTED KNOCKING AND LOSS POWER. TOOK TO DEALER WAS TOLD THE # 3 CYLINDER HAD AN PROBLEM AND THE ENGINE WAS BLOWN. WAS GIVEN AN ESTIMATE OF 13,700 FOR A NEW ENGINE. THAT THE COST OF THE CAR.
NHTSA ODI #11395294
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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