2018 Hyundai Tucson

About 6 months of owning this vehicle, I started noticing while sitting in traffic that when letting off of the brake the car would start to jerk as you gave it a little throttle. I took the car to the Hyundai in Glendora where I purchased the vehicle from and they stated that there was nothing wrong with it. The issue continues to this day and I have voiced the complaint each time I bring the Vehicle in for maintenance. One of the service techs said that they felt the hesitation with the transmission but said that it was not bad enough to fix per Hyundai policy. This car is equipped with the Dual Clutch Transmisson because of the turbo. I have been dealing with this problem now for about 2 1/2 years and I feel that it is a safety issue being that the jerkiness and the hesitation could cause a crash. I actually talked to someone at another dealership and he told me that there was a Class Action Suit for this problem and to go that route. I just want Hyundai to own up to the problem and fix the issue.

Hyundai has historically had an issue with the dual-clutch transmission and the vehicle is available for inspection upon request. The vehicle frequently shutters / shakes at a stop and when accelerating from a stop. Additionally, the vehicle occasionally loses power to the wheels when driving-up a moderately steep grade. Additionally, the vehicle has delayed acceleration when trying to increase speed from a constant speed. This has put my safety and the safety of others at risk by being unable to properly accelerate into a turn while driving at highway speed, by being unable to keep up with the speed of traffic while driving on the interstate in the mountains, by being unable to drive in adverse weather, and by not being able to account for the jolting of the vehicle in busy city traffic. I've taken it to two manufacturer dealerships who have ran a shutter test and could not generate an error message, but acknowledged the effects felt when driving the vehicle and the commonality of the problem. They said their hands are tied if the manufacturer's testing generates a pass result. There have not been any warning lamps or messages. To date, I have been unable to come to a resolution, but the vehicle is dangerous to drive.

The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 35 MPH, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (RECALL RELATED INCIDENT) TS

Bought car on 7/14/2021 with 43,200 miles - on September 18, 2021 the car stopped working on the highway. Towed to dealership and after 7 days in the lot was told it had a cracked engine block. Over 2 weeks later they still have no idea when the replacement block will be in and when the vehicle will be fixed. Can't offer a loaner even though warranty calls for them to supply one.

The Engine check engine light activated and within a few miles while accelerating from a stop sign the engine had very little power, just missed a colision by cross traffic. Upon inspection the engine had very little engine oil. There was no indication of low oil pressure, and the oil was changed at regular intervals as recommended by Hyundai. This vehicle HAS EXCESSIVE OIL CONSUMPTION AND THERE IS NO INDICATION WHEN IT IS GETTING VERY LOW UNTIL THE ENGINE FAILS TO RESPOND.

My 2018 Hyundai Tuscon has been having major issues with the dual clutch transmission, which has put myself, my family, and others in very dangerous situations. Everyday when I start my Tuscon and accelerate, it stutters/jerks like it’s going to stall and will not accelerate/shift. It eventually starts going, but I have to pull out onto a street, which has been unsafe when cars are speeding up behind me. It does not go up hills well at all. I turned onto a road where there was a decent sized hill, but nothing major, and nothing an SUV should have a problem with. My previous CAR could drive it just fine. You’d think an SUV could as well. Nope. Very scary moment. My Tuscon made it not even half way, and just stopped. I was pressing the gas, and it just revved it up with no motion. I braked and tried it again, and it still would not go. I had to roll backwards down the hill. This was the only way to my destination. I rolled down, and put it in sport mode to try that. It still would not go, and did the same thing. I tried again in regular mode, and it still would not go, only this time I had a car behind me. The car had to back down, and I rolled back a little bit, then hit the gas in drive and it eventually made it, but definitely very scary and unsafe, and it put others in danger as well. I was going to church one morning, and the speed limit on the main road is 60, which is what I was driving. I had to slow down to turn, and had to stop to oncoming traffic. I had to brake for maybe 10 seconds, and when I went to accelerate, it was like it wasn’t shifting, and it just revved up, rolled slightly, and would not go. At this point there are more cars coming. I am in the road right In their path due to it rolling, and once again I am put in a very scary situation. I kept trying, and it FINALLY went. This was also on flat level ground. I have had many moments (every day) where it does not shift properly, and it also stutters every single day when I start it. Please fix this

On 18 August 2021, I had a recall fixed on my Hyundai Tucson. The recall is now fixed, however Hyundai has not removed the recall record against the VIN. I have been trying ever since to speak to someone from Hyundai USA to get the recall cleared, however they refuse to escalate the issue internally and give no answers regarding how it can be fixed. I'd like to lodge a complaint because I am selling the vehicle shortly and need the recall to be cleared ASAP so that I can register and sell it.