NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
395 reports85,000 miles · Jul 31, 2023
Engine And Engine Cooling
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 65 MPH, the vehicle lost motive power, prompting him to pull to the side of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the cata…
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The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 65 MPH, the vehicle lost motive power, prompting him to pull to the side of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was repaired, but the failure reoccurred. The vehicle was returned to the independent mechanic, who again diagnosed a failure with the catalytic converter. The vehicle was repaired a second time, but the failure reoccurred a third time. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 85,000.
NHTSA ODI #11535618
Mileage unknown · Jul 31, 2023
Power Train
Immediately after purchasing the car I stopped for gas. When pulling out of the parking lot and onto the road, the transmission stalled. The car did not move, the rpms jumped to 5-6 and the lurched and jerked forward then stopped and lurched forward again with the rpms jumping high. This had happened numerous times to various de…
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Immediately after purchasing the car I stopped for gas. When pulling out of the parking lot and onto the road, the transmission stalled. The car did not move, the rpms jumped to 5-6 and the lurched and jerked forward then stopped and lurched forward again with the rpms jumping high. This had happened numerous times to various deplgrees since purchasing the car 48 hours ago. There were and continue to be no warning lamps or messages on the dash. I have an appointment with the dealer to have it assessed in a week. This is dangerous because it causes the vehicle to not pull into or cross traffic in a smooth, sage and predictable manner, potentially causing a collision.
NHTSA ODI #11535609
Mileage unknown · Jul 29, 2023
Power Train
Back in January of 2023, car would not go into reverse. While out driving the engine light came on and went into safety mode. I had no power to merge onto highway and make it up hills to get to Hyundai service repair. They said the gear actuator failed. They repaired, but within a week the car was not going into reverse and engi…
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Back in January of 2023, car would not go into reverse. While out driving the engine light came on and went into safety mode. I had no power to merge onto highway and make it up hills to get to Hyundai service repair. They said the gear actuator failed. They repaired, but within a week the car was not going into reverse and engine light came back on. They had my car for over a month with no loaner car. They replaced transmission. Car only had 32,000 miles on it. Yesterday, July 28, car started losing power in traffic. Sometimes car would lurch. Engine light on so I pulled into grocery store parking lot. Turned car off and when I turned back on a loud clunking noise. Called Hyundai and drove to service. The entire time the car struggled to merge or go up hills. They ran test and said the gear actuator failed. So this is a trend. It is under warranty but that is not the point, this is dangerous and you can get stranded or the car can lurch or loose power at any time. I complained to Hyundai the first time and they did nothing except repair under warranty guidelines.
NHTSA ODI #11535220
Mileage unknown · Jul 27, 2023
Fuel/propulsion SystemPower Train
The car has acceleration issues and when you try to press down on the gas it sputters and loses power, it is becoming a safety hazard when driving 45 mph or higher. If you try to pass another vehicle it slows down and almost stops, we have had to pull to the side of the road to avoid being in an accident. This is NOT normal for …
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The car has acceleration issues and when you try to press down on the gas it sputters and loses power, it is becoming a safety hazard when driving 45 mph or higher. If you try to pass another vehicle it slows down and almost stops, we have had to pull to the side of the road to avoid being in an accident. This is NOT normal for a vehicle to do this and something needs to be done before we end up dead.
NHTSA ODI #11534921
Mileage unknown · Jul 24, 2023
Engine
On Sunday July 16 while driving home from Cape Cod to my home in Walpole, my engine stopped working while on the highway in Plymouth, ma. I promptly turned on my hazards and had to get over to the travel lane as I was in the passing lane when this occurs.The oil light was flashing as was the engine light and I had to coast to a …
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On Sunday July 16 while driving home from Cape Cod to my home in Walpole, my engine stopped working while on the highway in Plymouth, ma. I promptly turned on my hazards and had to get over to the travel lane as I was in the passing lane when this occurs.The oil light was flashing as was the engine light and I had to coast to a gas station. Thankfully the exit was a downhill one
NHTSA ODI #11534024
Mileage unknown · Jul 18, 2023
Engine
On April 30th my cars check engine lite came on while driving on I84 with multiple people in the car, the car slowly started to lose momentum and could no longer accelerate. The next available appointment at the local dealership (MotorWorld, Wilkes-Barre PA) was on May 22nd. It was then confirmed that my knock sensor detection w…
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On April 30th my cars check engine lite came on while driving on I84 with multiple people in the car, the car slowly started to lose momentum and could no longer accelerate. The next available appointment at the local dealership (MotorWorld, Wilkes-Barre PA) was on May 22nd. It was then confirmed that my knock sensor detection was faulty. It was recently recalled or something along those lines. It was then fixed on May 22nd then returned to me. On May 23rd less than 24hrs later my car was being towed back to the dealership as the check engine light had come back on, code P1326, after having fuel injectors 2 and 3 replaced and the engine cleaned, Hyundai tech line declared my engine needed to be replaced. However, Hyundai is refusing to replace the engine even though it is code P1326 (knock sensor detection) that has called my engine to now become faulty. Replacing the knock sensor has not fixed the problem. It is now July 18th and I still do not have my car back as it is sitting at the dealership, undriveable.
NHTSA ODI #11532975
123,400 miles · Jul 17, 2023
Engine
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 75 MPH, the vehicle shut off with the check engine, oil, and additional unknown warning lights illuminated. The contact called his brother for a jumpstart, but the vehicle failed to restart. The vehicle was towed to a friend's residence where his brother in…
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The contact owns a 2018 Hyundai Tucson. The contact stated while driving 75 MPH, the vehicle shut off with the check engine, oil, and additional unknown warning lights illuminated. The contact called his brother for a jumpstart, but the vehicle failed to restart. The vehicle was towed to a friend's residence where his brother inspected the vehicle and discovered a hole in the engine block. The vehicle was then towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 123,400.
NHTSA ODI #11532690
Mileage unknown · Jul 15, 2023
Engine
i was driving on the freeway on Nov 22, 2022 when without warning my car went into limp mode. the engine warning light flashed. this puts the driver (and any passengers) at great risk, as the engine is severely limited in its power output. the car will move, but very slowly and acceleration is weak to non-existent. at highway sp…
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i was driving on the freeway on Nov 22, 2022 when without warning my car went into limp mode. the engine warning light flashed. this puts the driver (and any passengers) at great risk, as the engine is severely limited in its power output. the car will move, but very slowly and acceleration is weak to non-existent. at highway speeds, this situation could have also impacted anyone behind me who came upon my limp vehicle and could not react in time to my slow speed. it has 60,250 miles on it. i drove home, had an initial diagnosis at a local auto repair shop as follows, "removed the (spark) plug and it is badly damaged with oil in cylinder indicating an internal engine problem". i had the car towed on Dec 7, 2022 to the dealer where i purchased the vehicle. the dealer could not look at the vehicle until Feb 17, 2023 when they diagnosed a burnt valve and the engine would have to be replaced. on Feb 21, 2023 i was told that the replacement was awaiting approval and should only take a day or two. it took until May 19, 2023 to approve the engine replacement under warranty. as of this writing (July15, 2023), i am still waiting my turn at the dealership for the engine to be replaced. it appears that i am not alone in this situation of Hyundai/Kia producing bad engines that prematurely fail and then have to fight for a warranty replacement. i have been almost 8 months without my vehicle.
NHTSA ODI #11532438
Mileage unknown · Jul 13, 2023
Power Train
Tucson 2.0L hesitation at acceleration particularly from a rolling stop: This intermittent problem was checked initially by Marhofer Hyundai in Cuyahoga Falls Ohio, their findings were negative. We then took it to Great Lakes Hyundai in Streetsboro and they said they were aware of the problem and reset the computer, but it did n…
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Tucson 2.0L hesitation at acceleration particularly from a rolling stop: This intermittent problem was checked initially by Marhofer Hyundai in Cuyahoga Falls Ohio, their findings were negative. We then took it to Great Lakes Hyundai in Streetsboro and they said they were aware of the problem and reset the computer, but it did not resolve the problem. This problem has put my family in harm's way many times, making a turn from a rolling stop the car lags into ongoing traffic. Our last visit to dealership we were told car was out of warranty 19,000 miles but the problem was never fixed. This vehicle was a certified pre-owned and have an extended warranty. I have attached a technical service bulletin.
NHTSA ODI #11531995
Mileage unknown · Jul 11, 2023
Unknown Or Other
Paint on the bonnet started peeling and flaking off. You can easily slide your finger on the edges of the paint and it will peel right off.
NHTSA ODI #11531697
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.