2018 Hyundai Tucson

Me my wife and our dogs were driving from California to Las Vegas when we experience loss of power in the engine we managed to Coast downhill to State Line Nevada and got to the off ramp and then had to push the car to the nearest gas station it was towed the next day to Centennial Hyundai in Las Vegas, case # [XXX] this happened while on vacation just before Christmas they were not able to look at it till after Christmas but they found that one of the valves had broken and was sitting on top of the piston we were told that the engine the turbo the exhaust and the catalytic would all have to be replaced also later they discovered a leak in the transmission on the Dual clutch which also needed replacing we were just told that they have finished the work and we would be responsible for about $5,300 worth of the work I have all maintenance records on this vehicle it had all scheduled maintenance done at the dealership including oil changes and any other repairs that or needed including engine cleaning once the car reached about 100,000 MI it started consuming about a quart of oil every oil change I'm [XXX] old and have had many new and used cars and have never ever had an engine failure happen at such a low mileage when this occurred the car had approximately 122,000 miles on it I have a claim with Hyundai customer care, case # [XXX] and they have not been very cooperative they don't seem to be able to contact the dealership to get any kind of resolution for the costs that I don't feel are my responsibility this is unbelievable I will never recommend anybody by a Hyundai or a Kia I will tell them buy a Honda or a Toyota not a Hyundai or a Kia they have horrible engines and Transmissions it should not be failing at less than 100,000 miles or before the car is even paid off unbelievable don't know how we're going to cover the cost the dealership wants to get our car back I guess they'll just have to keep it for a while. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Saturday, November 23rd, while driving down the highway the check engine light came on and the car would not accelerate past 40 mph. When accelerating from a stop, the car's acceleration is greatly diminished. The car was checked out be a local Hyundai dealership. After running a diagnostic, the mechanic reported the following: the car has a knock sensor code, valve stem seals are leaking a little bit, compression test showed low compression on all four cylinders (between 130 and 140) normally it is 185. This indicates wear in the rings and losing compression that way. Dealership says only option is to replace the engine. Currently have 95k miles on the car. I believe we are the second owners of this car.

I have had several incidents of my car running out of oil before the recommended oil change date or mileage. The low oil light never comes on. On the last occurrence of my oil being too low the check engine light did come on and the engine began to make a knocking or ticking-like sound. I have already had to have the catalytic converter replaced on this vehicle and it is around 90,000 miles.

A few months back my car started to loose its ability to accelerate on the highway. I stopped to get my oil changed to see if that would help but the acceleration was still very limited. Now a month ago, my car started pouring smoke out of the exhaust. It was brought to a mechanic who said it was a turbo and or engine issue. I took it to a Hyundai near me for a clear diagnoses and they diagnosed it as needing a new turbo. I got a new turbo put into the car. My car worked for 1 day before pouring oil out of the bottom of it. I then had a new turbo put in. My car worked well for 1 week but now is leaking oil from the exhaust and making loud knocking, go kart noises. Most people I have talked to say it's the engine and that these problems are way too common in Hyundais well before 100k miles. My car has also been peeling white paint from the hood of my car for 2 years. I have passed hundreds of white hyundai's with the same paint problem.

We were consuming about a quart of oil every week and a half. I drive over 60 miles a day. We added oil until we could check it out. First dealership said that no visible exterior leaks so they told us to take to Hyundai. Once at Hyundai we were told compression was down and we needed a new engine, Catalytic converter, and turbo. Our extended warranty only approved a short block. Said we have sludge and we have to cover the rest of the parts that have sludge but we proved our oil changes and used synthetic oil. They will not give us proof of anything. Hyundai is known for this and won’t cover anything. Hyuandai Beaverton and Ethos is being horrible.

my mechanic and I noticed that motor oil engine is running out too fast that is normal. I take my suv to do oil change every 5,000 miles, I can't even wait the 5,000 miles because the oil level is low, he double check for any dripping of oil. my mechanic told me that it is not safe drive the car in low level of oil because it can cause a fire in the engine. I went to the hyundai dealer to explian them the problem and they told me there is nothing they can do to fix the issue because my manufacture guarantee is over, I don't feel safe to dive my car in that condition so thats why I'm here making this request to hopefully you guys can help me. the most important thing is the safe of my family.

On 10/5, after exiting the highway, check engine light began blinking. A loud cranking noise was present and the car began “puttering.” I immediately pulled over to find a parking spot. As I parked, the car seemed to stop running and the oil light turned on. I called a tow truck but since this occurred on the weekend, the dealer wasn’t open. Local mechanic stated it was the engine. I had it towed to Hyundai and it’s awaiting diagnosis.