Excessive oil consumption, Full synthetic Oil last less than 2000 miles. Transmission takes some time to respond when start driving from a stop. Car shake a bit.
2017 Hyundai Tucson
Owner reports · Recalls · Investigations
More warning signs than most Tucson years
Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Tucson years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
437 reports with mileage · 647 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,084 reportsHyundai Tucson 2017 – Known Transmission Defect Ignored I own a 2017 Hyundai Tucson with the dual-clutch transmission. For months I experienced serious hesitation and sputtering when accelerating from a stop or low speed—a clear safety risk when trying to merge into traffic or cross intersections. On July 23, 2025, I dropped m…
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Hyundai Tucson 2017 – Known Transmission Defect Ignored I own a 2017 Hyundai Tucson with the dual-clutch transmission. For months I experienced serious hesitation and sputtering when accelerating from a stop or low speed—a clear safety risk when trying to merge into traffic or cross intersections. On July 23, 2025, I dropped my vehicle at Huffines Hyundai in Plano. It sat there for nearly a month until August 21, when they finally admitted they could reproduce the issue. The problem matched exactly what Hyundai itself identified in its own service bulletins regarding this model’s transmission. Despite acknowledging it’s a known defect, Hyundai: Refused to cover the repair, Would not even reimburse my $200 third-party warranty deductible, Has failed to issue a recall, leaving countless owners with the same unsafe problem. This is deplorable customer care. Hyundai and its dealerships know this defect exists, can reproduce it, and yet leave customers to pay out of pocket for a manufacturer-caused safety hazard. Buyers should beware—Hyundai is not standing behind its vehicles.
Electric,
Excessive oil consumption! Keep being told that they cannot find an issue
While driving to work on I-26 in the far left lane at approximately 55 mph, my vehicle suddenly and completely shut off without warning. The engine power was lost instantly, forcing the car to come to an abrupt stop in live interstate traffic. I had no prior indication of a problem—no warning lights, no messages, no abnormal per…
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While driving to work on I-26 in the far left lane at approximately 55 mph, my vehicle suddenly and completely shut off without warning. The engine power was lost instantly, forcing the car to come to an abrupt stop in live interstate traffic. I had no prior indication of a problem—no warning lights, no messages, no abnormal performance. It took three attempts to restart the vehicle. When it finally restarted, the engine made a loud knocking noise, and the car could only move at a dangerously slow crawl. I had to cross multiple lanes of high-speed traffic to reach the right shoulder, nearly causing several accidents in the process. Other drivers had to brake hard and swerve to avoid colliding with me. This situation could have easily resulted in a multi-vehicle crash, severe injury, or death. After pulling over and shutting the vehicle off, I checked the oil dipstick and found it completely dry. The engine had failed with no warning whatsoever. The vehicle was later inspected at an independent service center and I was told the engine must be replaced, and that the vehicle is not safe to drive. I am now left without reliable transportation due to this sudden failure. This incident represents an extreme safety hazard. Losing all engine power in the far left lane of an interstate at highway speeds placed my life, and the lives of countless other motorists, in immediate danger. The outcome could easily have been catastrophic. To reiterate: the engine failed without any warning or indication, creating a life-threatening emergency situation. This is a critical safety defect that requires urgent investigation.
I am the original owner of my 2017 Hyundai Tucson. I am a [XXX] retired teacher. I became aware that my 2017 Hyundai Tucson was consuming oil in August 2024. I took my Tucson to Buerkle Hyundai, where it was purchased, and they set my vehicle up for oil consumption testing. Every 1,000-1,100 miles my car's oil level needed to b…
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I am the original owner of my 2017 Hyundai Tucson. I am a [XXX] retired teacher. I became aware that my 2017 Hyundai Tucson was consuming oil in August 2024. I took my Tucson to Buerkle Hyundai, where it was purchased, and they set my vehicle up for oil consumption testing. Every 1,000-1,100 miles my car's oil level needed to be checked by an authorized Hyundai dealership. This required time and planning. I began working with Luther Hyundai in Burnsville, MN for testing as they are close to my house and requested to take over when I brought my vehicle in for the first check. This engine issue is covered by my 10 year/100,000 mile warranty. My vehicle's oil level was checked as required for the testing. Hyundai considers a vehicle burning 1 quart of oil or less per 1,000 miles to be acceptable. My vehicle consistently consumed oil and when checked May 9, 2025, in 817 miles my car had consumed 1.5 quarts of oil. My vehicle had 88,689 miles on it. My car met the requirements for a new engine, which I'd been told was the warranty repair. Luther Hyundai, Burnsville, MN submitted the repair request. Next I was told I'd have to provide oil change invoices. I brought in oil change invoices for the past four years. Then I was told I'd need to provide invoices dating back to the purchase of the car, 8 years of maintenance records. That seemed extreme but I provided those. Somehow Hyundai Warranty Division is stating my vehicle maintenance is negligent despite having my oil change records that proved otherwise. They have denied warranty repair. Luther Hyundai's service manager wrote emails stating that my vehicle had been well taken care of and serviced. Hyundai Warranty division refused the repair again. When I asked for a written statement of reasoning I was told they could not send one. My vehicle is not safe to drive. I cannot understand how Hyundai can deny a valid warranty claim. I need my Tucson repaired and the warranty honored. I'm unable to upload all files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
My car has been consuming large amounts of oil and as a result has had two catalytic converters replaced. Twice now we have been disabled on the highway due to aggressively poor engine performance.
Loud knocking in the engine that increases or decreases with the rpm. Metal shavings found in the oil. Appears to be same issues described as active recall for 2017 Tucson’s, but no recall for this vin. No alerts were or have been triggered within the car. This has not been brought to a dealership out of fear of seizing the engi…
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Loud knocking in the engine that increases or decreases with the rpm. Metal shavings found in the oil. Appears to be same issues described as active recall for 2017 Tucson’s, but no recall for this vin. No alerts were or have been triggered within the car. This has not been brought to a dealership out of fear of seizing the engine.
This unresolved issue has created serious safety risks. On two separate occasions, my vehicle lost power while crossing the Leo Frigo Bridge in Green Bay—an extremely dangerous scenario for both my family and other drivers. Most recently, within just ~40 miles of picking up the vehicle from service, the issue recurred. The servi…
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This unresolved issue has created serious safety risks. On two separate occasions, my vehicle lost power while crossing the Leo Frigo Bridge in Green Bay—an extremely dangerous scenario for both my family and other drivers. Most recently, within just ~40 miles of picking up the vehicle from service, the issue recurred. The service department reported finding oil on the ignition coils—symptoms consistent with known and documented warranty concerns such as: Valve cover gasket leaks Spark plug tube seal failure High-pressure fuel pump gasket leaks The vehicle has been brought multiple times to a certified Hyundai dealership for recurring problems including power loss, poor engine performance, and excessive oil consumption. Despite these repeated service visits, the underlying issue has not been properly addressed. I have now been informed that I am responsible for diagnostic charges—even though the vehicle is covered under the TXXM Engine Warranty Extension / Powertrain Limited Warranty due to known oil consumption-related defects.
In April of 2023 while driving I heard a pop noise and my engine started smoking. A connecting rod had broke in half and went through my oil tank. My 2017 Hyundai Tucson had only 54k miles. I was denied warranty and my vehicle was branded maintenance neglect due to lack of proof of oil change but when I sent the dealership I pur…
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In April of 2023 while driving I heard a pop noise and my engine started smoking. A connecting rod had broke in half and went through my oil tank. My 2017 Hyundai Tucson had only 54k miles. I was denied warranty and my vehicle was branded maintenance neglect due to lack of proof of oil change but when I sent the dealership I purchased my vehicle from the all my oil change receipts in August 2023 I was still denied and my car is still branded today without explanation.
Official recalls
321V727000 · Engine
Sep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Consequence & remedy
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Sep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
16V842000 · Electrical System:wiring; Trailer Hitches
Nov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21003 · Engine Fires
Opened Dec 22, 2021 · Closed Feb 5, 2024
Status: closed (inferred from source dates) · Engine
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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