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2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

Vehicle Speed Control complaints

87 reports
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4 miles · Jun 15, 2018
Power TrainVehicle Speed Control

MY HYUNDAI TUCSON CAR HESITATE TO START FROM THE SIGNAL LIGHT. I.E IT TOOK AROUND 2 TO 3 SECONDS TO ACCELERATE [I END UP IN APPLYING GAS PEDAL HARDLY TO GET THE MOVE FROM LIGHT ] AND THIS HAD HAPPENED FOR 4 TIMES SO FAR FROM 2017 JULY TO NOW. WHEN I CHECK WITH HYUNDAI SERVICE DEALERS ON THIS PROBLEM, THEY SAID THEY HAVE TO CHECK…

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MY HYUNDAI TUCSON CAR HESITATE TO START FROM THE SIGNAL LIGHT. I.E IT TOOK AROUND 2 TO 3 SECONDS TO ACCELERATE [I END UP IN APPLYING GAS PEDAL HARDLY TO GET THE MOVE FROM LIGHT ] AND THIS HAD HAPPENED FOR 4 TIMES SO FAR FROM 2017 JULY TO NOW. WHEN I CHECK WITH HYUNDAI SERVICE DEALERS ON THIS PROBLEM, THEY SAID THEY HAVE TO CHECK IT COMPLETELY AND FOR THAT THEY WOULD CHARGE ME FOR "VEHICLE INSPECTION AND DIAGNOSE" :( , I'M NOT READY TO AFFORD AS THIS IS NOT HAPPENING OFTEN.

NHTSA ODI #11102168

22,000 miles · Jun 12, 2018
Power TrainVehicle Speed Control

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 20 MPH ON A SLIGHT INCLINE, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT SHE HAD NO CONTROL OF THE VEHICLE AND THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE REACHED THE BOTTOM OF THE INCLINE, IT WAS AB…

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 20 MPH ON A SLIGHT INCLINE, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT SHE HAD NO CONTROL OF THE VEHICLE AND THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE REACHED THE BOTTOM OF THE INCLINE, IT WAS ABLE TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST FOUR TIMES. THE VEHICLE WAS TOWED TO JACK CARROLL'S SKAGIT HYUNDAI (1313 GOLDENROD RD, BURLINGTON, WA 98233, (360) 757-7057), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER PROVIDED CASE NUMBER: 11361069 AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *TT

NHTSA ODI #11101397

4,700 miles · May 30, 2018
Vehicle Speed Control

2017 HYUNDAI TUCSON 4700 MILES ON IT ON 5/29/18 ON MY WAY HOME FROM THE HOSPITAL AT A TRAFFIC LIGHT PUT MY FOOT ON THE GAS CAR FAILED TO ACCELERATE AT A NORMAL PACE STARTED VERY SLOW IT HAPPENED AT LEAST SEVEN MORE TIMES ON THAT DAY

NHTSA ODI #11098904

20,000 miles · May 29, 2018
Power TrainVehicle Speed Control

MY HYUNDAI TUCSON HESITATES WHEN TRYING TO ACCELERATE. IT FEELS AS THOUGH SOMEONE IS HOLDING DOWN THE BRAKE AS I AM TRYING TO HIT THE GAS PEDAL. IT IS VERY SCARY BECAUSE ALL OF A SUDDEN THE CAR WILL GET THIS BURST OF ENERGY AND ACCELERATE FORWARD. THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHILE TRYING TO TAKE A TURN AT AN INTERSEC…

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MY HYUNDAI TUCSON HESITATES WHEN TRYING TO ACCELERATE. IT FEELS AS THOUGH SOMEONE IS HOLDING DOWN THE BRAKE AS I AM TRYING TO HIT THE GAS PEDAL. IT IS VERY SCARY BECAUSE ALL OF A SUDDEN THE CAR WILL GET THIS BURST OF ENERGY AND ACCELERATE FORWARD. THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHILE TRYING TO TAKE A TURN AT AN INTERSECTION OR PULLING OUT OF MY DRIVEWAY. IT IS VERY FRUSTRATING THAT SO MANY PEOPLE ARE EXPERIENCING THE SAME ISSUE AND HYUNDAI DOES NOT HAVE A RECALL. I HAVE SPOKEN TO THE DEALERSHIP ABOUT THIS WHEN BRINGING MY CAR IN FOR REGULAR MAINTENANCE VISITS AND HAVE BEEN TOLD THEY WILL LOOK INTO IT. I HAVE HAD ZERO LUCK WITH ISSUE BEING RESOLVED.

NHTSA ODI #11098375

9,080 miles · May 21, 2018
EngineVehicle Speed Control

MY VEHICLE HAS A ACCELERATION, HESITATION PROBLEM. THE VEHICLE IS STOPPED AND WHEN I PUT MY FOOT ON THE GAS IT DOESN'T MOVE THEN AFTER A FEW SECOND SHOOTS FORWARD. JUST MISSED HITTING ANOTHER CAR TODAY ON ROUTE 128. THIS IS A ON GOING PROBLEM. SOMETIMES WHEN I'M DRIVING THE VEHICLE WILL ALL OF A SUDDEN SPEED UP. I FEEL VERY UNSA…

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MY VEHICLE HAS A ACCELERATION, HESITATION PROBLEM. THE VEHICLE IS STOPPED AND WHEN I PUT MY FOOT ON THE GAS IT DOESN'T MOVE THEN AFTER A FEW SECOND SHOOTS FORWARD. JUST MISSED HITTING ANOTHER CAR TODAY ON ROUTE 128. THIS IS A ON GOING PROBLEM. SOMETIMES WHEN I'M DRIVING THE VEHICLE WILL ALL OF A SUDDEN SPEED UP. I FEEL VERY UNSAFE.

NHTSA ODI #11097119

5,000 miles · Mar 26, 2018
Fuel/propulsion SystemPower TrainVehicle Speed Control

I HAVE OWNED THE TUCSON SINCE 1/25/17.THERE IS A LAG/SURGE ISSUE WHEN EXCELERATING. NOT ALL THE TIME, BUT SEEMS TO BE HAPPENING MORE LATELY. IN HINDSIGHT THIS SITUATION HAD HAPPENED BUT I THOUGHT IT WAS JUST GETTING USE TO THE NEW VEHICLE. WHEN I BROUGHT IT IN FOR SERVICE I MENTIONED IT ON A COUPLE OF OCCASIONS. I WAS TOLD IT W…

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I HAVE OWNED THE TUCSON SINCE 1/25/17.THERE IS A LAG/SURGE ISSUE WHEN EXCELERATING. NOT ALL THE TIME, BUT SEEMS TO BE HAPPENING MORE LATELY. IN HINDSIGHT THIS SITUATION HAD HAPPENED BUT I THOUGHT IT WAS JUST GETTING USE TO THE NEW VEHICLE. WHEN I BROUGHT IT IN FOR SERVICE I MENTIONED IT ON A COUPLE OF OCCASIONS. I WAS TOLD IT WAS DUE TO THE DUAL CLUTCH AND THE VEHICLE WAS "OPERATING AS INTENDED". I FIND THAT HARD TO BELIEVE THAT WHEN YOU ARE SITTING AT A STOP LIGHT AND STEP ON THE GAS WHEN THE LIGHT CHANGES IT LAGS THEN SURGES INTO THE INTERSECTION. OR, STOPPED IN TRAFFIC AND WHEN IT IS TIME TO MOVE FORWARD, LAG AND SURGE ALMOST HITTING THE VEHICLE IN FRONT OF ME. AS WELL AS MERGING ONTO A HIGHWAY AND LAGGING AS TRAFFIC IS COMING AT YOU AT 65 MPH AND YOU ARE LAGGING AND HOPING NOT TO BE HIT. I FIND IT HARD TO BELIEVE THAT HYUNDAI WANTS THEIR VEHICLES TO BE RUNNING IN THIS MANNER. I HAVE BEEN IN TOUCH WITH HYUNDAI CUSTOMER CONNECT AND THEY SEND ME BACK TO THE DEALERSHIP. WHEN I FIRST GOT ON TO YOUR SITE THERE WASN'T AS MANY REPORTS AS THERE ARE TODAY. THIS IS A VERY DANGEROUS SITUATION AND I DON'T WANT TO BE A STATISTIC. I HAVE OWNED SEVERAL HYUNDAI'S OVER THE YEARS BUT NEVER THEIR SUV. I AM KEEPING A RECORD OR EVERY TIME THIS HAPPENS.

NHTSA ODI #11081207

26,253 miles · Mar 21, 2018
Vehicle Speed ControlCrashInjury

AFTER BACKING OUT OF MY GARAGE, I LEFT THE CAR RUNNING IN MY DRIVEWAY. THE CAR WAS STATIONARY IN THE DRIVEWAY FOR ABOUT 5 MINUTES. AFTER WHICH TIME THE CAR ACCELERATED THROUGH MY GARAGE AND HIT ME, PINNING ME AGAINST THE WALL OF MY GARAGE FOR ABOUT 5 MINUTES. THE ACCELERATION THEN SUBSIDED AND THE CAR SLIGHTLY BACKED UP AND R…

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AFTER BACKING OUT OF MY GARAGE, I LEFT THE CAR RUNNING IN MY DRIVEWAY. THE CAR WAS STATIONARY IN THE DRIVEWAY FOR ABOUT 5 MINUTES. AFTER WHICH TIME THE CAR ACCELERATED THROUGH MY GARAGE AND HIT ME, PINNING ME AGAINST THE WALL OF MY GARAGE FOR ABOUT 5 MINUTES. THE ACCELERATION THEN SUBSIDED AND THE CAR SLIGHTLY BACKED UP AND REMAINED STATIONARY GIVING ME ENOUGH ROOM TO WEDGE OUT BETWEEN MY CAR AND THE GARAGE WALL. I'VE BEEN HAVING INTERMITTENT ISSUES WITH ACCELERATION. AT TIMES THE VEHICLE SURGES WHEN I STEP ON THE ACCELERATOR AND OTHER TIMES THE RPMS SWING WAY UP AND THE VEHILCE LAGS CREATING A DANGEROUS SITUATION WHEN TRYING TO CHANGE LANES ON THE HIGHWAY AT FASTER SPEEDS.

NHTSA ODI #11080410

4,245 miles · Mar 11, 2018
Power TrainVehicle Speed Control

I HAVE TAKEN MY CAR TO THE DEALERSHIP 4 TIMES SINCE THE PURCHASE OF MY VEHICLE IN SEPTEMBER FOR THE SAME SIMILAR ISSUES ALL RESULTING FROM THE DUAL CLUTCH TRANSMISSION. THE ISSUES HAVE RANGED AND STARTED WILL CHECK ENGINE LIGHT COMING ON IN NOVEMBER WHEREAS CAR WAS RUNNING ROUGH AND DELAY IN ACCELERATION. THEY REPLACED A SENSOR.…

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I HAVE TAKEN MY CAR TO THE DEALERSHIP 4 TIMES SINCE THE PURCHASE OF MY VEHICLE IN SEPTEMBER FOR THE SAME SIMILAR ISSUES ALL RESULTING FROM THE DUAL CLUTCH TRANSMISSION. THE ISSUES HAVE RANGED AND STARTED WILL CHECK ENGINE LIGHT COMING ON IN NOVEMBER WHEREAS CAR WAS RUNNING ROUGH AND DELAY IN ACCELERATION. THEY REPLACED A SENSOR. 3 DAYS LATER CHECK ENGINE LIGHT CAME BACK ON AGAIN CAUSING LOW POWER THEY REPLACED ENGINE HARNESS. FEBRUARY AGAIN ROUGH IDLE AND CAR DIED MULTIPLE TIMES WHILE AT LIGHT AND/OR PARKED CAUSING TO BE RESTARTED SERVICE DEPARTMENT STATED THEY WERE NOT ABLE TO DUPLICATE BUT USUAL CAUSE IS DUE TO DUAL CLUTCH SO THEY RESET DUAL CLUTCH ADAPTIVE VALVES. MARCH 2ND WHILE SITTING IN A PARKING LOT IN DRIVE I PUSHED THE GAS PEDAL RPMS REVED TO 3-4 AND I COULD HEAR THE ENGINE AS IF I WAS DRIVING WHEREAS THE CAR WAS NOT MOVING SIMILAR TO IF THE CAR WAS IN NEUTRAL. MARCH 5TH AFTER NOT DRIVING THE CAR FOR THE WEEKEND I WAS STOPPED AT A RED LIGHT WHEN THE LIGHT TURNED GREEN TO MAKE A LEFT TURN I ACCELERATED AND THE CAR SLOWS DOWN CAUSING CARS BEHIND ME TO SLAM ON BREAKS TO AVOID REAR ENDING ME. NEXT DAY WHILE DRIVING THROUGH A RESIDENTIAL AREA GOING AROUND 10 MILES PER HOUR THE CAR JEEVES ME FOWARD AND SLOWS DOWN TO ALMOST A DEAD STOP. I TOOK THE VEHICLE BACK AGAIN WE'RE AGAIN THEY SAID IT CAN NOT BE DUPLICATED AND THEY ALSO STATED THE CAR IS SUPPOSED TO SLOW DOWN WHEN DRIVING DRASTIC SPEEDS OFTEN. ALMOST CAUSING ACCIDENTS. THERE IS NO WAY MYSELF OR ANY OF MY CHILDREN WILL BE DRIVING THIS CAR I AM TERRIFIED OF THIS VEHICLE AND DON'T FEEL I SHOULD HAVE TO RISK MY FAMILIES LIVES FOR SOMEONE TO REALIZE SOMETHING IS TERRIBLY WRONG WITH MY CAR.

NHTSA ODI #11078525

12,000 miles · Mar 10, 2018
Vehicle Speed Control

VEHICLE STUTTERS/HESITATES ON TAKE-OFF FROM START. SEVERAL NEAR DANGEROUS MISSES CROSSING AND MERGING INTO TRAFFIC LANES. HAVE COMPLAINED SEVERAL TIMES TO CORPORATE HYUNDAI TO NO AVAIL. THEY CLAIM ISSUE IS KNOWN AND HAS TO DO WITH IMPROPER OPERATION OF DUAL/DOUBLE CLUTCH TECHNOLOGY. SPOKE ALSO WITH TECHNICIANS WHO INDICATE T…

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VEHICLE STUTTERS/HESITATES ON TAKE-OFF FROM START. SEVERAL NEAR DANGEROUS MISSES CROSSING AND MERGING INTO TRAFFIC LANES. HAVE COMPLAINED SEVERAL TIMES TO CORPORATE HYUNDAI TO NO AVAIL. THEY CLAIM ISSUE IS KNOWN AND HAS TO DO WITH IMPROPER OPERATION OF DUAL/DOUBLE CLUTCH TECHNOLOGY. SPOKE ALSO WITH TECHNICIANS WHO INDICATE THEY ARE AWARE OF ISSUE, BUT CAN'T DO ANYTHING TO REMEDY THE DANGERS. DAUGHTER DRIVES THIS VEHICLE AND HAS BEEN IN AT LEAST THREE NEAR MISS SIDE COLLISIONS AND SEVERAL NEAR STALL OUTS ON MAJOR ROADWAY AND INTERSECTIONS WHILE EITHER TURNING LEFT OR RIGHT AT TRAFFIC LIGHTS. THE LAST INCIDENT SHE WAS INVOLVED IN HAD THREE FAMILY OCCUPANTS IN THE VEHICLE WHO WERE WITNESSES TO THE FAILED ACCELERATION/STALLING/STUTTERING/JERKING ACCELERATION OF THE VEHICLE AND WERE SHOCKED IT HAD HAPPENED TO SUCH A NEW VEHICLE. I HAVE ALSO HAD THIS VEHICLE IN THE SAME SERVICE SHOP THAT I PURCHASED THE HYUNDAI FROM ON ARAPAHOE ROAD IN CENTENNIAL, COLORADO, UNDER THE NAME OF AUTO NATION HYUNDAI. I HAVE ALSO DRIVEN THE CARE ON SEVERAL OCCASIONS AND CAN SAY IT CAN BE DANGEROUS TO DRIVE IN ESPECIALLY WHEN ATTEMPTING TO PULL OUT INTO ONCOMING TRAFFIC FROM A SIDE ROAD. WE HAVE ATTEMPTED TO WORK WITH HYUNDAI CORPORATE ON THIS ISSUE AND ASKED THEM TO TAKE THE VEHICLE BACK, BUT THEY INDICATED IT DOES NOT MEET THEIR LEMON RULES, NOR HAS IT BEEN IN THE REPAIR SHOP ENOUGH TIMES TO WARRANT A BUY-BACK. BOTTOM LINE NOW IS THERE'S NOTHING FOR THEM TO REPAIR SINCE THEY'VE INDICATED THEY HAVE NO FIX FOR THIS ISSUE, BUT DO ADMIT THEY ARE FULLY AWARE OF THE ISSUE AND STILL CHOOSE TO NOTHING TO REMEDY THE DANGERS.

NHTSA ODI #11078512

2,200 miles · Feb 26, 2018
Power TrainVehicle Speed Control

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ALSO, THE RPMS INCREASED AND THE VEHICLE ABRUPTLY LUNGED FORWARD. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, …

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ALSO, THE RPMS INCREASED AND THE VEHICLE ABRUPTLY LUNGED FORWARD. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 565-1500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED BY ANOTHER DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.

NHTSA ODI #11074978

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Go deeper into Hyundai Tucson problems