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2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

Power Train complaints

289 reports
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Mileage unknown · Oct 14, 2023
Power Train

Very often the transmission does not kick in when the accelerator is pushed and gas is applied. I.e when crossing an intersection, when passing, when moving forward from a complete stop, when changing lanes, and when on busy freeways. This has been reported to Dealer many times beginning in 2017. This has occurred when I have ha…

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Very often the transmission does not kick in when the accelerator is pushed and gas is applied. I.e when crossing an intersection, when passing, when moving forward from a complete stop, when changing lanes, and when on busy freeways. This has been reported to Dealer many times beginning in 2017. This has occurred when I have had passengers in vehicle as well as when other drivers have been behind the wheel. I again reported incidents in September of 2023 but could not get an appt with dealer scheduled until November 6, 2023. Since most recent report to dealer, I have experienced at least 4 more incidents that could very well have been life threatening.

NHTSA ODI #11549987

Mileage unknown · Sep 15, 2023
EngineFuel/propulsion SystemPower Train

When proceeding to move forward, the vehicle will sputter. Almost as if the vehicle is out of gas or not getting enough power to smoothly accelerate. This presents a very hazardous condition when leaving a red light or crossing an intersection. The vehicle jerks and sputters for about 2-4 seconds and then responds to the ga…

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When proceeding to move forward, the vehicle will sputter. Almost as if the vehicle is out of gas or not getting enough power to smoothly accelerate. This presents a very hazardous condition when leaving a red light or crossing an intersection. The vehicle jerks and sputters for about 2-4 seconds and then responds to the gas pedal and accelerates. Took it to the dealer and explained the problem and they said it's a known problem but there hasn't been a recommended fix and to drive the vehicle with the Turbo mode on. Even with Turbo mode on, the issue still persists.

NHTSA ODI #11544665

Mileage unknown · Sep 6, 2023
Power Train

Car hesitates when accelerating from a complete stop and the car will jerk when driving at low speeds while accelerating.

NHTSA ODI #11542834

Mileage unknown · Aug 28, 2023
EnginePower Train

Excess Oil Consumption, Gear slipping, Dual Clutch, Fly Wheel, Oil found in the Turbo inlet, Clutch dust found in the transmission, Encouraged to just keep adding oil and drive the vehicle. Encouraged to drive the car when there was assumed to have contaminated transmission fluid. Encouraged to keep extra oil in my car since it…

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Excess Oil Consumption, Gear slipping, Dual Clutch, Fly Wheel, Oil found in the Turbo inlet, Clutch dust found in the transmission, Encouraged to just keep adding oil and drive the vehicle. Encouraged to drive the car when there was assumed to have contaminated transmission fluid. Encouraged to keep extra oil in my car since it was consuming oil rapidly but was still considered with in specification from Hyundai. Encouraged to add oil and drive the car after it stalled and quit working. This is a known defect with Hyundai's. Some even catch fire and also stall at high speeds while being driven. This is irresponsible, hazardous, and neglectful behavior that could have hurt or even worse killed someone.

NHTSA ODI #11541305

Mileage unknown · Aug 22, 2023
EnginePower Train

There is a problem with the dual clutch transmission on this 2017 Hyundai Tucson. There was a class action suit filed 2016 for transmission defects including the hesitation and shuddering issue and also grinding noises. I purchased this vehicle in 2020 with only 6600 (yes, hundred) miles not knowing of any problem or issues. …

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There is a problem with the dual clutch transmission on this 2017 Hyundai Tucson. There was a class action suit filed 2016 for transmission defects including the hesitation and shuddering issue and also grinding noises. I purchased this vehicle in 2020 with only 6600 (yes, hundred) miles not knowing of any problem or issues. 2023 in Tucson AZ when the weather started getting very warm end May, June I started noticing a bit of hesitation, sometimes like a grinding noise. This was not happening all of the time but from the reviews it happens when it gets warm. The shaking or shuddering as they call it and hesitation is very prominent and continuous now. When I had my car in for oil change in Tucson at the Hyundai dealer the service manager even drove it and said it was the dual clutch transmission. I asked about replacing the transmission then and he said that I did not have a warranty. That was another issue as I was told by Hyundai corporate before buying the vehicle that the 100,000 warranty would transfer to me. I found out in July it did not. I opened a case with Hyundai service who contacted Eastside Hyundai and I even got a call from the svc mngr who drove the vehicle. He said that Hyundai would not end up covering it all even if they said they would, they may have to have car for awhile and I would need a rental, and anything else negative about the situation. That manager never called back so caseworker called another dealer numerous times and said that they could check out my car in November. This vehicle is getting worse and possibly a danger. Hyndai take is November, take it or leave it and thats all they can do. This can cause long term damage to the engine and other parts. I need some help with this if possible before resulting in litigation. Are you able to advise on this issue and if you have even heard about. No accident has occured with this vehicle YET. I have approximately 21,000 mile on my vehicle now.

NHTSA ODI #11540092

Mileage unknown · Aug 12, 2023
EngineFuel/propulsion SystemPower Train

Excessive oil consumption, vehicle hesitate and sputters when attempting to enter into traffic. Spark plugs expire early. We've been dealing with this worsening issue for 40k miles. My wife no longer feels safe driving this car. Dealership could not recreate the problem. They likely know what the problem is.

NHTSA ODI #11538092

Mileage unknown · Aug 3, 2023
Electrical SystemEnginePower Train

I was driving the cars lights went off it started knocking then a scraping noise I looked under car the plastic cover was half off so I took off to see what the problem was 2 pieces of broken metal were on plastic cover and oil was coming out had to tow it took to dealership in Odessa where I bought to car still had packaging in…

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I was driving the cars lights went off it started knocking then a scraping noise I looked under car the plastic cover was half off so I took off to see what the problem was 2 pieces of broken metal were on plastic cover and oil was coming out had to tow it took to dealership in Odessa where I bought to car still had packaging in it … dealership says my car is not one of the Tucson that has a recall on it…why?

NHTSA ODI #11536404

Mileage unknown · Jul 29, 2023
EnginePower Train

There are no warning lights. My car stalls when I go to take off from a stop. It stalled on an interstate. It acts like there is no power if you put your foot on the gas all the way down It will take off eventually or if you put it in park turn it off and back on it will go without histation. This has happened at stop lights as …

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There are no warning lights. My car stalls when I go to take off from a stop. It stalled on an interstate. It acts like there is no power if you put your foot on the gas all the way down It will take off eventually or if you put it in park turn it off and back on it will go without histation. This has happened at stop lights as well. I am scared that I will get hit.

NHTSA ODI #11535200

Mileage unknown · Jul 19, 2023
Power TrainVehicle Speed Control

The vehicle was serviced not long after I got it as a certified pre-owned vehicle for reprogramming of the transmission, which I told it was a just a reprogramming to make it more reactive. The vehicle would fail to accelerate, or have delayed acceleration. I was not aware at the time that these vehicles were known to have fault…

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The vehicle was serviced not long after I got it as a certified pre-owned vehicle for reprogramming of the transmission, which I told it was a just a reprogramming to make it more reactive. The vehicle would fail to accelerate, or have delayed acceleration. I was not aware at the time that these vehicles were known to have faulty transmissions and if I known this at purchase I would have spent my money on a more reliable vehicle. The vehicles transmission is having issues again, not reversing, not accelerating, etc. The Hyundai dealership I got it from told me that they won't even get me into the dealership for a diagnostic until January 6th,,, which is a huge safety issue. Furthermore, apparently Hyundai is well away of the fact that they have allowed Hyundai owners to drive vehicles with faulty transmission and will not help with extended the warranty on their vehicles. I am 477 miles over 100,00. It seems as though they do not even want to help with repairs, even if they are out of pocket.

NHTSA ODI #11533210

Mileage unknown · Jul 5, 2023
Power Train

When pressing on the accelerator pedal the Tucson jerks and hesitates and seems to almost turn of then after a few seconds will actually accelerate. This almost caused me to have an accident because it stalled when making a right turn.

NHTSA ODI #11530512

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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