← New search

2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

About this comparison →

When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

Power Train complaints

289 reports
Clear category filter
5,500 miles · Aug 22, 2017
Power Train

I PURCHASED A 2017 HYUNDAI TUCSON DECEMBER 2016. THE FOLLOWING CAMPAIGNS ARE ON MY VEHICLE AND HUNDREDS OF THOUSANDS OF OTHER HYUNDAI'S: MFR CAMPAIGN/SAFETY RECALL NOTICE: T1B MANUFACTURER CAMPAIGN ID: T1B 2016-17 TUCSON DCT CONTROL LOGIC UPDATE I TOOK MY VEHICLE TO HYUNDAI ON JUNE 28TH FOR THIS RECALL. RIGHT AWAY I NOT…

Read full complaint

I PURCHASED A 2017 HYUNDAI TUCSON DECEMBER 2016. THE FOLLOWING CAMPAIGNS ARE ON MY VEHICLE AND HUNDREDS OF THOUSANDS OF OTHER HYUNDAI'S: MFR CAMPAIGN/SAFETY RECALL NOTICE: T1B MANUFACTURER CAMPAIGN ID: T1B 2016-17 TUCSON DCT CONTROL LOGIC UPDATE I TOOK MY VEHICLE TO HYUNDAI ON JUNE 28TH FOR THIS RECALL. RIGHT AWAY I NOTICED A CHANGE IN HOW THE VEHICLE DROVE. HOWEVER NOT EVEN A MONTH LATER THE VEHICLE STARTED DRIVING LIKE IT DID PRIOR TO THE "FIX". A COMPLETE STOP TO ACCELERATION IS NOT SMOOTH, THE VEHICLE JERKS EXTREMELY HARD AND SOMETIMES DOESN'T RESPOND. OTHER TIMES IT DOESN'T REAPOND AND THEN ALL OF A SUDDEN THE VEHICLE TAKES OFF. TRYING TO ACCELERATE TO MERGE ONTO THE FREEWAY OR INTO ANY FLOW OF TRAFFIC IS ALMOST IMPOSSIBLE WITHOUT A CLOSE CALL WITH ANOTHER VEHICLE. THIS CAR IS UNSAFE AND SCARY TO DRIVE. NOT TO MENTION DRIVING IN STOP AND GO TRAFFIC HAS BECOME A "WHEN WILL I CAUSE AN ACCIDENT" MOMENT BECAUSE OF THE STOP TO ACCELERATION LAG, JERK AND THEN RANDOM ACCELERATION WHICH ALMOST REDLINES. I HAVE NEVER BEEN IN A CAR ACCIDENT AND I CAN TELL YOU THIS VEHICLE IS UNSAFE FOR ALL THOSE ON THE HIGHWAY, INCLUDING MYSELF AND THE VEHICLE HAS BECOME A COMPLETE NUISANCE TO DRIVE. MY UNDERSTANDING IS HYUNDAI HAS CLAIMED THEY HAVE FIXED THIS ISSUE WITH A SIMPLE UPDATE, AND THE 2017S SHOULD BE OKAY, HOWEVER THE WAY MY VEHICLE DRIVES WOULD ARGUABLY DISAGREE AND PROVE THAT TO BE WRONG. HYUNDAI NEEDS TO OPEN A FULL RECALL OF THESE VEHICLES UNTIL THE PROBLEM IS RESOLVED BEFORE PEOPLE GET KILLED BECAUSE OF IT. IF NOT THOSE DEATHS WILL BE ON HYUNDAIS HANDS.

NHTSA ODI #11019020

3,300 miles · Aug 4, 2017
Power Train

VEHICLE WON'T ACCELERATE FROM A STOP. WHEN STOPPED AND THE GAS PEDAL IS DEPRESSED, ACCERATION IS EXTREMELY SLOW AND AFTER 3-5 SECONDS OF DEPRESSING THE PEDAL, THE VEHICLE WILL FINALLY ACCELERATE AS NORMAL. IT OCCURS WITH AND WITHOUT AIR CONDITIONING ON. THIS HAS HAPPENED WHILE PULLING INTO TRAFFIC AND IS A DANGEROUS SITUATION.

NHTSA ODI #11012727

425 miles · Jul 26, 2017
Power Train

AS REPORTED BY SOME OTHERS, AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION, WHEN I PRESS ON THE ACCELERATOR, THE RPM'S REV UP TO OVER 4000, BUT THE VEHICLE BARELY MOVES FORWARD FOR ABOUT 5 SECONDS. THIS SEEMS TO HAPPEN DURING PERIODS OF HIGH OUTSIDE TEMPERATURES AND ONLY SPORADICALLY. THIS DESCRIBES THE EXACT SAME CONDITIO…

Read full complaint

AS REPORTED BY SOME OTHERS, AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION, WHEN I PRESS ON THE ACCELERATOR, THE RPM'S REV UP TO OVER 4000, BUT THE VEHICLE BARELY MOVES FORWARD FOR ABOUT 5 SECONDS. THIS SEEMS TO HAPPEN DURING PERIODS OF HIGH OUTSIDE TEMPERATURES AND ONLY SPORADICALLY. THIS DESCRIBES THE EXACT SAME CONDITIONS THAT HYUNDAI RECALLED THE 2016 TUCSONS FOR IN SEPTEMBER OF 2016. THIS IS WHAT HYUNDAI SAID THEN: "HYUNDAI SAYS THE TRANSMISSION CLUTCH APPLICATION LOGIC CAN CAUSE A DELAYED ENGAGEMENT OF THE TRANSMISSION WHEN TAKING OFF FROM A STOP." WHEN I'VE TAKEN THE VEHICLE IN FOR SERVICE, THE TECHNICIANS SAY THAT THEY CAN'T REPLICATE THE CONDITION, SO THEY CANNOT PULL A CODE AND FIND A PROBLEM. THIS IS A VERY DANGEROUS PROBLEM WHEN "STUCK" IN THE MIDDLE OF AN INTERSECTION OR TRYING TO MERGE ONTO A HIGHWAY OR INTERSTATE. I HAVE EXPERIENCED BOTH SITUATIONS AND IT IS NOT SAFE!

NHTSA ODI #11010880

Mileage unknown · Jul 18, 2017
Power Train

2017 HYUNDAI TUSCON AWD LIMITED PURCHASED IN MARCH 2017, CURRENTLY 6000 MILES ON VEHICLE. THE DUAL CLUTCH TRANSMISSION (DCT) HUNTS FOR CORRECT GEARS ON OCCASION CREATING HESITATIONS AND STALLING EFFECTS. SEVERAL TIMES (AS MANY AS 10+), STARTING FROM A DEAD STOP AT A LIGHT, THE CAR WILL BEGIN FORWARD PROGRESS WITH NORMAL DEPRESSI…

Read full complaint

2017 HYUNDAI TUSCON AWD LIMITED PURCHASED IN MARCH 2017, CURRENTLY 6000 MILES ON VEHICLE. THE DUAL CLUTCH TRANSMISSION (DCT) HUNTS FOR CORRECT GEARS ON OCCASION CREATING HESITATIONS AND STALLING EFFECTS. SEVERAL TIMES (AS MANY AS 10+), STARTING FROM A DEAD STOP AT A LIGHT, THE CAR WILL BEGIN FORWARD PROGRESS WITH NORMAL DEPRESSION OF GAS PEDAL. POWER TO THE WHEELS WILL THEN COMPLETELY VANISH FOR MOMENTS OF TIME (1-2 SECONDS) THEN THE CAR WILL EVENTUALLY MOVE FORWARD AGAIN. I'VE ALMOST BEEN REAR ENDED TWICE DUE TO THIS. I AM LUCKY TO NOT HAVE BEEN T-BONED WHEN CROSSING NON-LIT BUSY INTERSECTIONS. TYPE OF GASOLINE USED (REGULAR OR PREMIUM), DRIVE MODES (STANDARD OR SPORT), HARD DEPRESSION OF PEDAL OR SOFT DEPRESSION OF PEDAL, NOTHING SEEMS TO COINCIDE WITH THE THESE RANDOM OCCURRENCES. THIS IS NOT THE TYPICAL WAY A DCT SHOULD OPERATE. I HAVE DRIVEN VW DCT VEHICLES FOR YEARS AND HAVE NEVER HAD THESE EXTREMELY SCARY HESITATION MOMENTS WITH THEM.

NHTSA ODI #11006170

500 miles · Jul 16, 2017
Power Train

NO OR MINIMAL FORWARD MOVEMENT WHEN PRESSING THE ACCELERATOR FROM A STOPPED POSITION (IN AUTOMATIC). THE OPERATOR MUST DEPRESS THE ACCELERATOR ALMOST TO THE FLOOR BEFORE THERE'S ANY ACCELERATION (AND GETTING HIGH RPMS). IT ALMOST FEELS LIKE THE VEHICLE IS ATTEMPTING TO MOVE FORWARD IN THE WRONG GEAR - THERE'S NO POWER/TORQUE. T…

Read full complaint

NO OR MINIMAL FORWARD MOVEMENT WHEN PRESSING THE ACCELERATOR FROM A STOPPED POSITION (IN AUTOMATIC). THE OPERATOR MUST DEPRESS THE ACCELERATOR ALMOST TO THE FLOOR BEFORE THERE'S ANY ACCELERATION (AND GETTING HIGH RPMS). IT ALMOST FEELS LIKE THE VEHICLE IS ATTEMPTING TO MOVE FORWARD IN THE WRONG GEAR - THERE'S NO POWER/TORQUE. THIS SITUATION OCCURS FREQUENTLY AND IS MOST DANGEROUS WHEN DRIVING THROUGH AN INTERSECTION FROM A FULL STOP - ESPECIALLY WHEN ATTEMPTING A LEFT-HAND TURN WITH ONCOMING TRAFFIC (BUT NOT LIMITED TO TURNS). THE VEHICLE SLOWS ALMOST TO A STALL. THESE SYMPTOMS OCCUR IN ALL 3 DRIVE MODES: ECO, STANDARD, AND SPORT. HOWEVER, I HAVE NEVER EXPERIENCED THESE SYMPTOMS AT NIGHT OR LEAVING A GARAGE IN THE MORNING. IT APPEARS TO OCCUR AFTER THE VEHICLE HAS BEEN SITTING IN THE SUN FOR A LONG PERIOD, I.E, WHEN THE AMBIENT TEMPERATURE OF THE VEHICLE IS HOT. I LIVE IN ARIZONA. AS ADDED CONTEXT, IT SHOULD BE NOTED THAT THIS IS MY 3RD HYUNDAI TUCSON SE. THE PREVIOUS MODELS WERE 2010 AND 2013. I NEVER EXPERIENCED THESE SYMPTOMS WITH THOSE EARLIER MODELS. I HAVE 3000+ MILES ON THE VEHICLE AND HAVE MORE OR LESS EXPERIENCED THE SAME SYMPTOMS SINCE THE VEHICLE WAS NEW.

NHTSA ODI #11005559

800 miles · Jun 29, 2017
Power Train

STOPPED AT A TRAFFIC LIGHT. WHEN LIGHT TURNED GREEN, GAS PEDAL WAS PUSHED AND THE CAR WOULD NOT MOVE MUCH AT ALL. THE VEHICLE WAS IN DRIVE AND THE RPM'S INCREASED BUT THE CAR WOULD NOT ACCELERATE UP TO ANY SPEED.

NHTSA ODI #11002366

100 miles · Jun 25, 2017
Power Train

AS OTHERS HAVE NOTED, THE DCT SEEMS TO HAVE A SEVERE PROBLEM WHEN TRYING TO QUICKLY ACCELERATE FROM A STOPPED POSITION. THE CAR WILL GENERALLY CREEP FORWARD A FEW FEET AT A VERY SLOW CRAWL OF 1-2 MPH, BUT WILL NOT ACTUALLY TAKE OFF UNTIL 3-5 SECONDS INTO PUSHING THE PEDAL. THIS BEHAVIOR OF THE CAR CAN CAUSE YOU TO BE OUT IN ON…

Read full complaint

AS OTHERS HAVE NOTED, THE DCT SEEMS TO HAVE A SEVERE PROBLEM WHEN TRYING TO QUICKLY ACCELERATE FROM A STOPPED POSITION. THE CAR WILL GENERALLY CREEP FORWARD A FEW FEET AT A VERY SLOW CRAWL OF 1-2 MPH, BUT WILL NOT ACTUALLY TAKE OFF UNTIL 3-5 SECONDS INTO PUSHING THE PEDAL. THIS BEHAVIOR OF THE CAR CAN CAUSE YOU TO BE OUT IN ONCOMING TRAFFIC FOR UPWARDS OF 5-7 SECONDS OR LONGER. THIS IS A VERY SEVERE SAFETY ISSUE AS A CAR SHOULD NEVER HAVE A DELAY IN ACCELERATION OF MORE THAN 1-2 SECONDS LET ALONE 5 OR MORE. I HAVE BEEN IN SEVERAL NEAR ACCIDENTS DUE TO HIS WHEN TRYING TO MAKE LEFT HAND TURNS ON BUSY STREETS APPEARING AS I AM INTENTIONALLY CREEPING INTO ONCOMING TRAFFIC LIKE I WANT TO HAVE AN ACCIDENT AND NOT MOVING. I HAVE TAKEN THE CAR TO THE DEALER AND ONE OF THE SERVICE INDIVIDUALS STATED TO ME THIS IS A KNOWN PROBLEM, BUT THERE IS NO FIX. HE SUGGESTED REPROGRAMMING THE TCM (I WILL BE MAKING AN APPOINTMENT TO DO THIS WHEN I HAVE TIME TO LEAVE THE CAR), BUT HE DID TELL ME HE HAS NOT SEEN MUCH SUCCESS WITH THE REPROGRAMMING OR THAT THERE MIGHT BE IMPROVEMENT FOR A SHORT PERIOD OF TIME WITH RETURN OF THE ISSUE. MY WIFE WILL NOT EVEN DRIVE THE CAR BECAUSE SHE HAS NO TRUST THAT SHE WILL NOT GET KILLED IN OUR AREA WITH BUSY STREETS. MY FATHER OWNS A REPAIR SHOP IN ANOTHER AREA OF OUR STATE AND WE ARE RECOMMENDING TO ANYONE TO STAY AWAY FROM ANY OF THE HYUNDAI VEHICLES AT THIS TIME AS THE COMPANY DOES NOT APPEAR TO CARE ABOUT SAFETY IF THIS IS A KNOW ISSUE WITHOUT A SOLUTION.

NHTSA ODI #11001229

500 miles · Jun 17, 2017
Power TrainInjury

THE DUAL-CLUTCH TRANSMISSION IS INCREDIBLY DANGEROUS, AS IT HAS AN EXTREME DELAYED ACCELERATION WHEN COMING OFF A COMPLETE STOP OR JUST INTERMITTENTLY WHILE DRIVING, IN WHICH THE ENGINE WILL REDLINE IN RPM. PARKING LOTS ARE ABSOLUTE MISERY AS WELL, AS THE VEHICLE JERKS HEAVILY AT LOW SPEEDS. ANOTHER SHOCKING ISSUE WITH THIS TRAN…

Read full complaint

THE DUAL-CLUTCH TRANSMISSION IS INCREDIBLY DANGEROUS, AS IT HAS AN EXTREME DELAYED ACCELERATION WHEN COMING OFF A COMPLETE STOP OR JUST INTERMITTENTLY WHILE DRIVING, IN WHICH THE ENGINE WILL REDLINE IN RPM. PARKING LOTS ARE ABSOLUTE MISERY AS WELL, AS THE VEHICLE JERKS HEAVILY AT LOW SPEEDS. ANOTHER SHOCKING ISSUE WITH THIS TRANSMISSION IS THAT IT WILL PROPEL THE CAR FORWARD 3-5 MPH EVEN WITHOUT PRESSING THE GAS PEDAL AND GOING UP A HILL. IT'S HARD TO BELIEVE THAT THIS TRANSMISSION IS LEGAL TO SELL TO CAR BUYERS AND I HOPE THE NHTSA TAKES FURTHER ACTION AGAINST HYUNDAI. I'VE ONLY OWNED THIS VEHICLE LESS THAN 2 WEEKS AND I'M GOING TO BE OUT THOUSANDS OF DOLLARS, AS I CAN'T DRIVE THIS VEHICLE. I'M CURRENTLY SEARCHING FOR THE BEST OPTION OF REMEDIATION; PLEASE CONTACT ME IF YOU NEED ANY ADDITIONAL INFORMATION. I TRULY HOPE HYUNDAI DOES NOT GET AWAY WITH RELEASING SUCH A DANGEROUS PRODUCT INTO THEIR VEHICLES.

NHTSA ODI #10995663

7,500 miles · Jun 16, 2017
Power TrainVehicle Speed Control

VEHICLE HESITATES AFTER STOP OR VERY LOW SPEED. ACCELERATOR FAILS TO ENGAGE WITH A MULTII SECOND DELAY THAT IS ESPECIALLY DANGEROUS MAKING LEFT TURNS WITH ONCOMING TRAFFIC. NHTSA NOW HAS OVER A DOZEN OF THIS SAME COMPLAINT FROM ALL AROUND THE COUNTRY. IT'S TIME FOR A RECALL! THIS IS AN EXTREMELY DANGEROUS LIFE THREATENING PROBLE…

Read full complaint

VEHICLE HESITATES AFTER STOP OR VERY LOW SPEED. ACCELERATOR FAILS TO ENGAGE WITH A MULTII SECOND DELAY THAT IS ESPECIALLY DANGEROUS MAKING LEFT TURNS WITH ONCOMING TRAFFIC. NHTSA NOW HAS OVER A DOZEN OF THIS SAME COMPLAINT FROM ALL AROUND THE COUNTRY. IT'S TIME FOR A RECALL! THIS IS AN EXTREMELY DANGEROUS LIFE THREATENING PROBLEM THAT NEEDS IMMEDIATE ATTENTION. LET'S NOT WAIT UNTIL WE START TO SEE DEATHS ATTRIBUTED TO THIS.

NHTSA ODI #10995453

500 miles · Jun 5, 2017
Fuel/propulsion SystemPower TrainUnknown Or Other

AFTER STOPPING THE VEHICLE DOES NOT RESPOND TO THE GAS PEDAL, SEVERE LAG. I HAVE ALMOST BEEN IN 3 ACCIDENTS IN 2 WEEKS, I AM ON BLOOD THINNERS SO THIS PRESENTS A LIFE THREATENING ISSUE FOR ME, I AM PURSUING ALL COMPLAINT OPTIONS AND LOOKING FOR A FULL REFUND. THE CAR IS ONLY 2.5 WEEKS OLD AND HAS LESS THAN 100 MILES ON IT. THE P…

Read full complaint

AFTER STOPPING THE VEHICLE DOES NOT RESPOND TO THE GAS PEDAL, SEVERE LAG. I HAVE ALMOST BEEN IN 3 ACCIDENTS IN 2 WEEKS, I AM ON BLOOD THINNERS SO THIS PRESENTS A LIFE THREATENING ISSUE FOR ME, I AM PURSUING ALL COMPLAINT OPTIONS AND LOOKING FOR A FULL REFUND. THE CAR IS ONLY 2.5 WEEKS OLD AND HAS LESS THAN 100 MILES ON IT. THE PROBLEM IS INTERMITTENT SO YOU CAN NEVER BE SURE WHEN IT IS GOING TO HAPPEN.

NHTSA ODI #10993196

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Go deeper into Hyundai Tucson problems