2015 Hyundai Tucson

COMPLETE ENGINE FAILURE AT ONLY 47,000 MILES! WHILE DRIVING MY ENGINE LIGHT COMES ON AND I CAN TELL I WAS LOOSING POWER, I HEARD A "KNOCKING" SOUND SO I PULLED OVER AND ALL OF MY LIGHTS COME ON MY DASH AND THE CAR IS DEAD! SO GLAD I WASN'T ON THE HIGHWAY! I HAD IT TOWED AND THE MECHANIC AND HA HAS CONFIRMED THAT IT IS A COMPLETE ENGINE FAILURE - I NEED A NEW ENGINE. CALLED THE NEAREST HYUNDAI DEALERSHIP, AND THEY SAID I'M OUT OF WARRANTY (5 YEARS / 60,000 MILES). I WOULD HAVE BEEN COVERED IF THIS HAPPENED A MONTH EARLIER. LOOKS LIKE I GOT TO PUSH THIS UP HILL. I'LL NEVER BUY HYUNDAI AGAIN AND I SWEAR TO TELL THIS STORY TO THE END OF MY DAYS!

MY VEHICLE WAS STATIONARY IN MY GARAGE WHEN I STARTED TO LEAVE FOR WORK WHEN THE CAR BEGAN TO SHAKE, AND THE ENGINE TURNED OFF. I RESTARTED THE CAR, AND THE CHECK ENGINE LIGHT, WHICH WAS NOT PREVIOUSLY ON, NOW WAS, AND MY AIRBAG LIGHT INDICATOR WAS ON AS WELL. SINCE THIS TIME, MY SHIFTER CABLE HAS BROKEN, AND THE BRAKE LIGHT SWITCH HAS MALFUNCTIONED. TO TRY AND REMEDY THIS, I HAVE PURCHASED AND REPLACED MY IGNITION COILS, SPARK PLUGS, BRAKE LIGHTS, SHIFTER CABLE, CRANKSHAFT POSITION SENSOR, THE MASTER POWER WINDOW SWITCH, AND FUSE PLUGS. AND THIS STILL HAS NOT FIXED THE ISSUES OCCURRING WITH THE VEHICLE.

WHILE DRIVING TO THE STORE THE VEHICLE STARTED TO MAKE NOISE FROM THE ENGINE, IT STARTED TO RATTLE LOUDER AND LOUDER. I WAS DRIVING 40MPH AND PULLED INTO THE GAS STATION WHERE THE ENGINE NOISE GOT WORST THE ENGINE LIGHT AND OIL LIGHT CAME ON AND THE CAR STALLED, CALLED AAA AND HAD THE CAR TOWED TO MY HOUSE WHICH WAS 7 MILES AWAY, THE TOW TRUCK DRIVER SAID THAT HE HAS BEEN COMING ACROSS A FEW OF THESE HYUNDAI'S WITH THE SAME PROBLEM ENGINE FAILURE.

ON NOV. 4 2020 AT 2PM, WHILE DRIVING ON F8 EAST FREEWAY ENTERING THE TURN ONTO CA125, MY 2015 HYUNDAI TUCSON'S ENGINE BLEW WITHOUT WARNING. THE DASH LIGHTS LIT AS THE CAR LOST POWER THE HOOD BLEW OPEN AND SHUT AND MY 31YR OLD DAUGHTER WAS FORCED TO ALLOW THE CAR TO GLIDE TO THE SIDE OF THE FREEWAY. IN A DANGEROUS SPOT. .SHE COULD NOT SEE IN FRONT OF THE CAR UNTIL THE HOOD FELL BACK DOWN. THE DANGER IS THE FACT THERE WERE NO PREVIOUS WARNINGS, THE HOOD BLEW UP AND THE CAR HAD STOPPED WHERE THERE WAS NOT SUFFICIENT SPACE FOR OTHER CARS TO PASS WITHOUT TAPPING MY SIDE MIRROR AND A HUGE TRAIL OF OIL LEFT BEHIND. SHE GOT OVER TO THE PASSENGER SEAT QUICKLY AND ROLLED DOWN THE WINDOWS SINCE IT WAS HOT OUT. FIRST SHE CALLED EMERGENCY ROADSIDE ASSISTANCE TO TOW THE CAR OFF THE FREEWAY. THEY TOOK OVER 2 HRS TO ARRIVE .WHILE MANY CARS DROVE QUICKLY BY BARELY MISSING MY CAR. SHE CALLED ME NEXT IN FEAR OF HER LIFE AND THEN CALLED HER DAD AND HE STAYED ON THE PHONE WITH HER UNTIL THE TOW ARRIVED .I ONLY HAVE HAD THIS CAR FOR 1 YEAR. I HAD AN OIL CHANGE ON JUNE 23, 2020 FROM REG OIL TO A SYNTHETIC BLEND. UPON CALLING HYUNDAI CUSTOMER CARE IT WAS SUGGESTED TO TOW THE CAR TO THE NEAREST DEALER FOR INVESTIGATION TO SEE IF ITS COVERED BY WARRANTY. THE ENGINE IS SEVERELY DAMAGED THE BEARINGS WERE DESTROYED AND A ROD THROWN. THE OIL FILTER WAS BLOWN OFF. MY CAR HAD NO PREVIOUS LEAKS. THERE IS A CLASS ACTION AGAINST HYUNDAI/KIA FOR MY CARS YEAR BUT WITH THETA 1 AND !! ENGINES. MINE IS A GASOLINE DIRECT ENGINE THAT ALSO HAS PROBLEMS PER CAR COMPLAINTS.COM. WHAT ALSO MAKES THIS PARTICULARLY DANGEROUS IS THAT I USE THIS CAR FREQUENTLY TO TRANSPORT MY 11YR OLD DISABLED GRANDSON TO RADY CHILDREN'S HOSPITAL FOR MEDICAL APPTS SINCE HE HAS CEREBRAL PALSY AND POOR HEAD AND NECK CONTROL. SOMETHING LIKE THIS COULD HAVE NOT ONLY SNAPPED HIS NECK BUT ALSO CAUSE MASSIVE FATALITIES ON THE FREEWAY..

THERE WAS A RECALL ON MY CAR WHICH FOLLOWED UNDER THE CAMPAIGN 958 WHICH WAS UNKNOWN TO ME UNTIL MY CAR ENGINE SEIZED WHILE DRIVING ON I-5 HIGHWAY. DUE TO THE FACT I DID NOT KNOW OF THE RECALL WHEN THIS INCIDENT HAPPENED I HAD TO GET IT TOWED TO THE CLOSEST AUTO SHOP. THEY WERE UNSURE OF WHAT CAUSED THE SEIZE AND TRIED TO REPLACE THE STARTER (COST AROUND $340). THE AUTO SHOP GOT IT TO TURN ON BUT THEN HEARD A LOUD KNOCKING IN THE ENGINE AND SUGGESTED IF I CALLED HYUNDAI DEALERSHIP TO SEE IF THERE IS A RECALL BECAUSE THEY WOULD HAVE TO REPLACE THE ENGINE. I CALLED AND GOT THE CONFIRMATION THAT THERE WAS A RECALL AND GOT IT TOWED TO THEIR PARKING LOT(AROUND $98). I BELIEVE IT WAS A MONDAY WHEN IT MADE IT TO THE PARKING LOT AND SAID THE TECHS WOULD HAVE TO CHECK IT OUT AND SEND UP AN APPROVAL IF THE ENGINE IS COVERED AND TILL THE CONFIRMATION CAME THROUGH I WOULD HAVE TO GET A RENTAL OUT OF POCKET. SO FROM MONDAY TO THURSDAY I HAD TO GET A RENTAL THROUGH ENTERPRISE(AROUND $350) BECAUSE ON THURSDAY I RECEIVED A CALL FROM THE DEALERSHIP STATING THAT I WAS APPROVED AND COULD GET ONE OF THE DEALERSHIP RENTALS TILL THE REPAIRS WERE MADE WHICH RESULTED IN MY ENTIRE ENGINE BEING REPLACED. I HAD THEIR RENTAL I BELIEVE FROM FRIDAY TO THE NEXT THURSDAY AND THEN I WAS ABLE TO PICK MY CAR UP. AFTER ALL WAS SAID AND DONE I SUBMITTED TO THE REIMBURSEMENT BRANCH ALL THE EXPENSES I PAID WITH THE RECEIPTS THAT WAS EARLY JULY WHEN I GOT CONFIRMATION THAT IT WAS RECEIVED. SINCE THEN I HAVE REACHED OUT NUMEROUS TIMES TRYING TO GET AN UPDATE FOR HOW LONG IT WOULD TAKE AND IF I COULD SPEAK TO A SUPERVISOR OR EVEN HAVE THE PERSON WORKING ON MY CASE REMOVED TO SOMEBODY ELSE TO MAKE THINGS WORK FASTER. I WAS TOLD THEY DON'T HAVE SUPERVISORS AND THAT MY CLAIM IS WITH HIGHER MANAGEMENT FOR APPROVAL AND THAT IT HAS BEEN THERE SINCE THE 6TH OF AUGUST.